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Government: Integrated case management

IBM helps social services organizations address greater demand for services while coping with shrinking budgets while strengthening service delivery with an integrated, holistic and flexible approach. We offer a comprehensive roadmap and solutions for modernizing social services operations.

The IBM Social Program Integrity framework utilizes a variety of analytics tools and technologies, analytical models and techniques to help you manage improper payments that are due to ambiguous identities and suspicious relationships as well as those ...

November 2012 | PDF | 558 KB
Deliver services more efficiently and effectively and improve outcomes for citizens

November 2012 | PDF | 472 KB
IBM's Lessons Learned in Enterprise Case Management workshop helps clients understand the key business decisions in implementing a Case Management solution. It offers insights into other organizations' experiences and the pre-work that can be done to ...

Decembe 2009 | PDF | 680 KB
SOA is an IT architectural style and business approach that allows a client's business to be structured as connected, repeatable tasks. SOA helps create "composite" applications that draw on services from inside and outside the enterprise, creating far ...

Decembe 2009 | PDF | 275 KB
This IBM solution helps clients develop the necessary business models to support their service delivery strategy. It is a strategic top-down approach that offers a clear end-state operating model and identifies what business components and service ...

Decembe 2009 | PDF | 846 KB
This IBM solution provides the framework to help social enterprises replace or enhance their CRM and/or Integrated Content Management Systems. It focuses on the business drivers and technical requirements to help them make the investment decisions that ...

Decembe 2009 | PDF | 241 KB
IBM's Integrated Case Management for Oracle wraps IBM consulting and technical services around case management software from Oracle. The solution comprises all of the components necessary to install a complete end-to-end case management solution in a ...

Decembe 2009 | PDF | 249 KB
IBM's Integrated Case Management Enterprise Business Architecture will help state, provincial and national social enterprises define the business architecture programs that will be supported either by modernizing legacy applications or by implementing new...

Decembe 2009 | PDF | 200 KB

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