Services Literature

GTS Sourcing case study about a Spanish bank

GTS Strategic Outsourcing case study highlighting a building materials manufacturer

GTS Sourcing case study about a US utility company

A client case study that illustrates the benefits of using IBM information protection services and IBM Cloud-based managed services for IT system and information protection.

This case study describes IBM’s journey in enabling mobile users to access company email and web applications using any supported smartphone or tablet.

An independent biomedical research, treatment and education institution, uses an IBM scalable modular data center to transform its decentralized, overtaxed IT environment to a state-of-the-art facility with the capacity to support the mission of the ...

A leading Indian data communications service and IT solutions provider teams with IBM Global Technology Services - Site and Facilities Services to design and deploy an IBM enterprise modular data centre to support its aggressive business growth plans

An IBM Business Partner in Belgium implements a cost-saving IBM portable modular data center solution to maintain and expand seaport operations during a major construction project, and then fortify disaster recovery capabilities for maritime container ...

An international mega-projects construction and engineering firm retains application security assessment services from IBM, resulting in vulnerability discoveries, remediation recommendation and resolutions, as well as an opportunity to train its ...

A healthcare information services company builds its diagnostic decision support toolset using the IBM Smart Business Development and Test Cloud service delivered by IBM Global Technology Services - Integrated Technology Services.

A WAN appliance provider selected IBM Global Technology Services - maintenance and technical support to provide its Platinum Support coverage throughout the United States, resulting in consistently high levels of customer satisfaction, new business ...

IBM Global Technology Services - Integrated Technology Services provides DFDS with a customized Information Technology Infrastructure Library strategy to help standardize support practices and drive new efficiencies and reliability within IT systems and ...

An IT process consulting firm shifts its business model and revenue potential when it automates its implementation services and delivery mode using IBM Tivoli Live - service manager software and the end user services expertise of IBM Global Technology ...

This case study provides an overview of the high-density zone cooling system IBM and alliance partner APC deployed for Xcel Energy and its Business Solutions Group.

In highly competitive industries, excellent customer service is often the only differentiator and a key to sustained growth. Alternately, bad customer service can increase costs, reduce revenue, and stifle opportunities to capture new market segments and ...

A U.S. county needs to expand its Web services and IT infrastructure but has outdated equipment and no more space. It engages IBM for assessment, design and management of a scalable modular data center.

A dynamic, virtualized security solution built around IBM Internet Security Systems.

Turning to IBM Global Technology Services, HANATOUR signed a business continuity and resiliency services contract that covered the creation and deployment of a disaster recovery solution.

A future-ready data center scoped, designed and delivered by IBM Global Technology Services.