Services Literature

GTS Strategic Outsourcing case study highlighting a building materials manufacturer

GTS Sourcing case study about a Spanish bank

GTS Sourcing case study about a US utility company

A client case study that illustrates the benefits of using IBM information protection services and IBM Cloud-based managed services for IT system and information protection.

This case study describes IBM’s journey in enabling mobile users to access company email and web applications using any supported smartphone or tablet.

A leading Indian data communications service and IT solutions provider teams with IBM Global Technology Services - Site and Facilities Services to design and deploy an IBM enterprise modular data centre to support its aggressive business growth plans

An independent biomedical research, treatment and education institution, uses an IBM scalable modular data center to transform its decentralized, overtaxed IT environment to a state-of-the-art facility with the capacity to support the mission of the ...

An IBM Business Partner in Belgium implements a cost-saving IBM portable modular data center solution to maintain and expand seaport operations during a major construction project, and then fortify disaster recovery capabilities for maritime container ...

An international mega-projects construction and engineering firm retains application security assessment services from IBM, resulting in vulnerability discoveries, remediation recommendation and resolutions, as well as an opportunity to train its ...

A healthcare information services company builds its diagnostic decision support toolset using the IBM Smart Business Development and Test Cloud service delivered by IBM Global Technology Services - Integrated Technology Services.

A WAN appliance provider selected IBM Global Technology Services - maintenance and technical support to provide its Platinum Support coverage throughout the United States, resulting in consistently high levels of customer satisfaction, new business ...

IBM Global Technology Services - Integrated Technology Services provides DFDS with a customized Information Technology Infrastructure Library strategy to help standardize support practices and drive new efficiencies and reliability within IT systems and ...

Implement a Geographically Dispersed Open Clusters (GDOC) solution that integrates with Symantec's Veritas Cluster Server software.

An IT process consulting firm shifts its business model and revenue potential when it automates its implementation services and delivery mode using IBM Tivoli Live - service manager software and the end user services expertise of IBM Global Technology ...

Ardent Health reduces its data center cost per square foot by 75 percent and avoids colocation costs when it implements an IBM scalable modular data center under the guidance of IBM Global Technology Services - IT Facilities Assessment, Design and ...

This case study examines how IBM Global Technology Services helped the Rosen Center for Advanced Computing at Purdue University expand a data center with insufficient power, tight space and limited chilled water capacity.

NetApp, a provider of storage hardware and software, outsourced its North American maintenance and repair services to IBM Global Technology Services - maintenance and technical support. In addition to gaining operational efficiencies, NetApp won industry ...

Parkview Health - a large, award-winning health system - successfully capitalizes on IBM site and facilities services and IBM storage systems products to migrate complex systems and applications from its 1920s-era data center to a new facility on campus.

A tape library manufacturer provides consistent, high-quality on-site services throughout the United States and Canada when it capitalizes on the expertise of IBM Global Technology Services - maintenance and technical support for its field service ...

This case study provides an overview of the high-density zone cooling system IBM and alliance partner APC deployed for Xcel Energy and its Business Solutions Group.