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   1.Providing sterling field engineering support for IT optimization solutions 
 A WAN appliance provider selected IBM Global Technology Services - maintenance and technical support to provide its Platinum Support coverage throughout the United States, resulting in consistently high levels of customer satisfaction, new business ... 
Marketing Materials|MTC03006USEN| Modified: 2012-01-19
   2.Purdue University gains innovative, economical cooling solution (Case study-USEN) 
 This case study examines how IBM Global Technology Services helped the Rosen Center for Advanced Computing at Purdue University expand a data center with insufficient power, tight space and limited chilled water capacity. 
Marketing Materials|SFC03009USEN| Modified: 2011-05-31
   3.NetApp improves customer service and support and gains client confidence 
 In highly competitive industries, excellent customer service is often the only differentiator and a key to sustained growth. Alternately, bad customer service can increase costs, reduce revenue, and stifle opportunities to capture new market segments and ... 
Marketing Materials|MTC03001USEN| Modified: 2010-04-27