IBM Worklight V5.0.5 and IBM Mobile Foundation V5.0.5 deliver an open, comprehensive, and advanced mobile application platform for smartphones and tabletsIBM Latin America Software Announcement LP12-0489
October 2, 2012
(Corrected on October 4, 2012)The Software requirements section is revised.
IBM® Mobile Foundation V5.0.5 provides the essential elements needed for mobile development, deployment, and management within a business:
IBM Worklight V5.0.5 and Mobile Foundation V5.0.5 enable you to develop rich, cross-platform applications that can access the full capabilities of a wide range of mobile devices. Worklight V5.0.5 can help reduce time-to-market, cost, and complexity of development, while enabling an optimized customer and employee user experience across multiple environments.
Worklight helps you:
New in Mobile Foundation V5.0.5
Back to top
Mobile Foundation V5.0.5 is a family of products which includes Worklight V5.0.5 and delivers an open, comprehensive, and advanced mobile application platform for smartphones and tablets. It is designed to enable organizations of all sizes to extend their business by efficiently implementing and managing HTML5, hybrid, and native applications.
It can also help reduce time-to-market, development costs, and ongoing maintenance efforts. As part of the Mobile platform, Worklight can be integrated with application lifecycle, security, management, and analytics capabilities to help you address the unique mobile needs of your business.
Back to top
AIX® , HP-UX, Linux , Mac OS, Solaris, Windows , and mobile operating systems including iOS, Android, Blackberry, and Windows Phone
Back to top
November 16, 2012
Back to top
Worklight V5.0.5 and Mobile Foundation V5.0.5 simplify the development of mobile web, hybrid, and native applications across multiple mobile platforms, including iOS, Android, BlackBerry, and Windows Phone. It provides visual development capabilities and source code enhancements to help developers accelerate development, test, and delivery of mobile applications.
Mobile Foundation V5.0.5 consists of the following products and components:
Worklight, Enterprise Edition V5.0.5 has pricing metrics aligned with business-to-enterprise (B2E) purchasing patterns. Worklight, Consumer Edition V5.0.5 includes pricing metrics aligned with business-to-consumer (B2C) purchasing patterns.
Mobile Foundation, Enterprise Edition V5.0.5
Mobile Foundation, Enterprise Edition V5.0.5 delivers the essential elements needed for mobile development, deployment, and management in B2C, B2B, and B2E environments. The Mobile Foundation, Enterprise Edition V5.0.5 consists of:
Mobile Foundation, Consumer Edition V5.0.5
Mobile Foundation, Consumer Edition V5.0.5 delivers the essential elements needed for mobile development, deployment, and management in primarily a B2C deployment model. It consists of:
Worklight V5.0.5 provides five main capabilities:
Worklight V5.0.5 simplifies the development of mobile web, hybrid, and native applications across multiple mobile platforms. This includes iOS, Android, BlackBerry, and Windows Phone. It provides visual development capabilities and source code enhancements to help developers accelerate development, test, and delivery of mobile applications. Worklight V5.0.5 includes an optimization framework to enable the delivery of a rich user experience that adheres to the unique capabilities and styling requirements of multiple mobile target environments.
In the development process, Worklight V5.0.5 helps maximize the sharing of the codebase among environments. This helps to reduce costs of development, time to market, and ongoing management efforts.
This mobile-optimized middleware component facilitates connectivity between the mobile applications and the enterprise back-end. The server can deliver back-end data in a mobile-friendly format (from both communication and developer perspectives). It reduces requests over the mobile network, and allowing the implementation of more complex logic on the server. Another capability of the server as mobile middleware is the uniform architecture of push notifications that allows the enterprise to initiate engagement with the application users, regardless of whether the application is running or not.
Device Runtime components are a set of developer libraries that are compiled into the mobile applications and are designed to complement server-side function. Device Runtime components also provide on-device, encrypted storage facilities for storing sensitive data on the device and to collect diagnostics and usage data for reporting and analytics.
With the console, administrators can remotely disable applications based on predetermined rules of application version and mobile device, directing users to a new version of the application, if necessary. They can also deploy new versions of an application's web code and automatically push them to users (depending on the terms and conditions provided by the mobile device vendor).
Administrators can also monitor the push notification framework and enable or disable notifications to specific applications. Furthermore, administrators can access reports describing application adoption and usage, or integrate with the enterprise Business Intelligence (BI) system to perform custom analytics on mobile usage data.
The Worklight Application Center can function as an Enterprise Appstore, providing a place to deploy mobile applications with appropriate access control and role based security. In addition, for those customers who want to deploy mobile applications to the IBM Endpoint Manager for Mobile Devices, the process of moving mobile applications from development with Worklight to production deployment with IBM Endpoint Manager for Mobile Devices is simplified.
New with Mobile Foundation V5.0.5
WebSphere Application Server Liberty Profile support
All Mobile Foundation V5.0.5 and Worklight V5.0.5 Editions (Consumer and Enterprise) include a copy of WebSphere Application Server Liberty Profile in support of the Worklight Server component.
Branded application flexibility
The following new license components provide more flexibility in multibrand situations:
Note: There are restrictions on the use of these "Additional Brand Deployment" license entitlements. Refer to the Terms and conditions section.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Back to top
Worklight V5.0.5 is a core product within the overall Mobile strategy and part of the Mobile Foundation family of products. Worklight offers organizations a wide set of services aimed at helping them develop and deploy rich, cross-platform mobile applications that connect mobile employees and customers to enterprise back-end systems and cloud-based services.
Because Worklight V5.0.5 is based on open standards rather than proprietary scripting languages, automatic compilers, and code translators, it helps businesses protect their mobile investment, reduce development costs, and avoid technology lock-ins.
Worklight, together with the additional products from IBM portfolio described below, enables companies to address the entire lifecycle of their mobile initiative.
Together with other IBM integration offerings, such as WebSphere Cast Iron Hypervisor Edition and WebSphere DataPower® Appliance, WebSphere Message Broker, and WebSphere MQ, Worklight V5.0.5 provides comprehensive integration to back-end systems and cloud-based services. For additional information on WebSphere Cast Iron Hypervisor Edition V6.1, refer to Software Announcement LP11-0418, dated August 23, 2011.
IBM Endpoint Manager for Mobile Devices, along with Worklight V5.0.5, allows enterprises to deliver a solution that covers both mobile application development and Mobile Device Management (MDM). For additional information on IBM Endpoint Manager for Mobile Devices, refer to Software Announcement LP12-0079, dated March 6, 2012.
In addition, IBM Lifecycle Management offerings such as Rational Team Concert , Rational® Quality Manager, and Rational Requirements Composer help deliver improved team collaboration and reduced development time through automated builds of multiple mobile device operating systems, test plan optimization, project planning, and development intelligence.
WebSphere Application Server Web 2.0 and Mobile Toolkit (previously known as the WebSphere Application Server Web 2.0 and Mobile Feature Pack) enables WebSphere customers to develop mobile web applications, while Worklight V5.0.5 allows for the development of web, hybrid, and native applications. Applications built with WebSphere Application Server Web 2.0 and Mobile Toolkit can easily move up to Worklight V5.0.5 for application store presence, full mobile device access, and off-line capabilities.
Back to top
As the desktop, server, and mobile operating system platforms are updated, IBM plans to provide Worklight service updates to support updated operating system levels, assuming forward compatibility. IBM will test internally with available Beta releases from the operating system vendors, and intends to provide necessary updates in the Worklight service stream as soon as possible after general availability of updated operating system levels.
As part of the Mobile Foundation product offering, IBM intends to provide additional platform support for the Worklight product offerings in response to customer feedback and market demand. With the current expectation of the needs of our enterprise customers, IBM anticipates extending support to IBM System z® hardware and the IBM z/OS® operating system in the future.
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
Back to top
Program Program number VRM name 5725-I41 5.0.5 IBM Mobile Foundation Enterprise Edition 5725-I42 5.0.5 IBM Mobile Foundation Consumer Edition 5725-I43 5.0.5 IBM Worklight
Back to top
To learn more about IBM Mobility Services and IBM Software Services, or to contact a software services sales specialist, visit
Back to top
Whether your goal is to successfully build, run, and manage mobile applications across mobile platforms, or to integrate WebSphere middleware into your IT infrastructure, WebSphere Education delivers a range of training options to help you achieve maximum business benefit from your investment.
A unique curriculum built on intimate product knowledge
The WebSphere curriculum provides a unique training value built on exclusive product knowledge. The WebSphere Education team works closely with IBM product developers and services organizations to ensure that our courses provide the most up to date technical and product information. WebSphere Education training places an emphasis on the advanced knowledge and insight that only these knowledgeable sources can provide.
IBM draws from a deep pool of IBM technical experience in the development of educational programs and courses, and passes that knowledge on to you. With over 200 courses across 8 curriculum areas, WebSphere Education provides training that spans the spectrum of skills needs from introductory product overviews to advanced programming and administration.
The WebSphere Education portfolio includes training offerings for Worklight V5.0.5, with topics such as developing mobile applications for consumer and enterprise environments, and managing applications and services across various mobile platforms.
Flexible training options
WebSphere Education offers several training options to meet your budget and time goals. Many offerings are delivered in a traditional classroom setting, at either your location or an IBM training center. Online delivery options are also available. Instructor-led, online classes are taught real time by an IBM instructor in a virtual classroom setting. Or, for a more independent training experience, you can select from a wide-variety of self-paced, online courses that you complete on your schedule.
For more information about available WebSphere Education offerings, including course locations and availability dates, visit
Role-based training paths can be found at
Back to top
Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
Back to top
The primary delivery and latest product documentation for Worklight V5.0.5 can be found available in PDF format as a feature link for the product on the following website
You can find links to information on administrating and getting started with the Mobile Application Platform Server in the readme file (readme.html) located on the root of the installation image.
Product documentation will be supplied only in the English language.
Back to top
Specified operating environment
IBM POWER® and POWER+ family of processors supported by the corresponding release of AIX .
Intel or AMD core i5 or AMD K8, or later processor
Intel core i5 or later processor
Supported server and desktop operating systems
Supported server and desktop-related software
Supported target mobile device operating systems
Supported target mobile device-related software
For additional information and updates, visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
The following products integrate well with Worklight and Mobile Foundation solutions to deliver unified front-end and back-end mobile development:
The following products provide specific support for the Worklight and Mobile Foundation and provide a more robust solution:
For additional information, refer to Usage restriction topic in the Terms and conditions section of this announcement, or to the license information document that is available on the IBM Software License Agreement website
The Worklight V5.0.5 and Mobile Foundation V5.0.5 packages will include the following DVDs in their specific media packs:
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Back to top
This product is only available via Passport Advantage . It is not available as shrinkwrap.
Product name/title Product group Product category Mobile Foundation V5.0.5 Application Integration WebSphere Middleware
Program name PID number Charge metric Mobile Foundation 5725-I41 Client Device Enterprise Edition Install Mobile Foundation 5725-I42 Application Consumer Edition Worklight 5725-I43 Client Device Install Application
Metric definitions are available at
Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.
Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or Client Devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server that is made available to the program, regardless of the number of processor cores and partitions in the server or the number of copies of the program on the server.
Client Device is a unit of measure by which the program can be licensed. A Client Device is a single-user computing device or special-purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to, actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistants, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device that runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed.
Part Program name/Description number
5725-I41 Mobile Foundation, Enterprise Edition Per Client Device License + SW Subscription & Support 12 Months D0PM3LL Annual SW Subscription & Support Renewal E0DSHLL SW Subscription & Support Reinstatement 12 Months D0PM4LL Per Install License + SW Subscription & Support 12 Months D0PM7LL Annual SW Subscription & Support Renewal E0DSJLL SW Subscription & Support Reinstatement 12 Months D0PM8LL Mobile Foundation, Enterprise Edition for Nonproduction Environment Per Install nonproduction License + SW Subscription & Support 12 Months D0UXGLL Annual SW Subscription & Support Renewal E0F1JLL SW Subscription & Support Reinstatement 12 Months D0UXHLL
5725-I42 Mobile Foundation, Consumer Edition Per Application License + SW Subscription & Support 12 Months D0PMDLL Annual SW Subscription & Support Renewal E0DSLLL SW Subscription & Support Reinstatement 12 Months D0PMELL Mobile Foundation, Consumer Edition Additional Brand Deployment Per Application License + SW Subscription & Support 12 Months D0TD6LL Annual SW Subscription & Support Renewal E0EKSLL SW Subscription & Support Reinstatement 12 Months D0TD7LL
5725-I43 Worklight Worklight, Enterprise Edition Per Client Device License + SW Subscription & Support 12 Months D0PMQLL Annual SW Subscription & Support Renewal E0DSQLL SW Subscription & Support Reinstatement 12 Months D0PMRLL Per Install License + SW Subscription & Support 12 Months D0PMTLL Annual SW Subscription & Support Renewal E0DSRLL SW Subscription & Support Reinstatement 12 Months D0PMULL
Worklight, Enterprise Edition, for Nonproduction Environment Per Install License + SW Subscription & Support 12 Months D0UXKLL Annual SW Subscription & Support Renewal E0F1LLL SW Subscription & Support Reinstatement 12 Months D0UXLLL
Worklight, Consumer Edition Per Application License + SW Subscription & Support 12 Months D0PMZLL Annual SW Subscription & Support Renewal E0DSTLL SW Subscription & Support Reinstatement 12 Months D0PN0LL
Worklight, Consumer Edition, Additional Brand Deployment Per Application License + SW Subscription & Support 12 Months D0TDALL Annual SW Subscription & Support Renewal E0EKULL SW Subscription & Support Reinstatement 12 Months D0TDBLL
Passport Advantage trade-up
Following is a list of precursor products for which you must have already acquired a license, in order to be eligible to acquire equivalent licenses using the trade-up part numbers.
Trade-up Precursor product Trade-up product part number 5725-G92 5725-I41 Worklight, Mobile Foundation, D0UXBLL Enterprise Edition Enterprise Edition per Client Device per Client Device 5725-G92 5725-I41 Worklight, Mobile Foundation, D0UXCLL Enterprise Edition Enterprise Edition per Install per Install 5725-G92 5725-I41 Worklight, Mobile Foundation, D0UXDLL Enterprise Edition Enterprise Edition for Linux on System z for Linux on System z per Install per Install 5725-G92 5725-I42 Worklight, Mobile Foundation, D0UXELL Consumer Edition Consumer Edition per Application per Application 5725-G92 5725-I42 Worklight, Mobile Foundation, D0UXFLL Consumer Edition Consumer Edition for Linux on System z for Linux on System z per Application per Application
Consult your IBM representative if you have any questions.
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Media pack Media pack name part number 5765-I41 Mobile Foundation, Enterprise Edition V5.0.5 BA15AEN Multiplatform English Media Pack Mobile Foundation, Enterprise Edition V5.0 BA14TML 5765-I42 Mobile Foundation, Consumer Edition V5.0.5 BA15BEN Multiplatform English Media Pack Mobile Foundation, Consumer Edition V5.0 BA14UML 5765-I43 Worklight, Enterprise Edition V5.0.5 BA15CEN Multiplatform English Media Pack Worklight, Enterprise Edition V5.0 BA14VML 5765-I43 Worklight, Consumer Edition V5.0.5 BA15DEN Multiplatform English Media Pack Worklight, Consumer Edition V5.0 BA14WML
Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines
Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Part Program name/Description number 5725-I41 Mobile Foundation, Enterprise Edition Per Install for Linux on System z Linux on System z License + SW S&S 12 Months D0PMALL Linux on System z Annual SW S&S Renewal E0DSKLL Linux on System z SW S&S Reinstate 12 Months D0PMBLL Mobile Foundation, Enterprise Edition for Nonproduction Environment Per Install for Linux on System z Linux on System z License + SW S&S 12 Months D0UXILL Linux on System z Annual SW S&S Renewal E0F1KLL Linux on System z SW S&S Reinstate 12 Months D0UXJLL
5725-I42 Mobile Foundation, Consumer Edition Per Application for Linux on System z Linux on System z License + SW S&S 12 Months D0PMGLL Linux on System z Annual SW S&S Renewal E0DSMLL Linux on System z SW S&S Reinstate 12 Months D0PMHLL Mobile Foundation, Consumer Edition Additional Brand Deployment Per Application for Linux on System z Linux on System z License + SW S&S 12 Months D0TD8LL Linux on System z Annual SW S&S Renewal E0EKTLL Linux on System z SW S&S Reinstate 12 Months D0TD9LL
5725-I43 Worklight Worklight for Enterprise Edition Per Install for Linux on System z Linux on System z License + SW S&S 12 Months D0PMWLL Linux on System z Annual SW S&S Renewal E0DSSLL Linux on System z SW S&S Reinstate 12 Months D0PMXLL Worklight Enterprise Edition for Nonproduction Environment Per Install for Linux on System z Linux on System z License + SW S&S 12 Months D0UXMLL Linux on System z Annual SW S&S Renewal E0F1MLL Linux on System z SW S&S Reinstate 12 Months D0UXNLL Worklight, Consumer Edition Per Application for Linux on System z Linux on System z License + SW S&S 12 Months D0PN2LL Linux on System z Annual SW S&S Renewal E0DSULL Linux on System z SW S&S Reinstate 12 Months D0PN3LL Worklight, Consumer Edition Additional Brand Deployment Per Application for Linux on System z Linux on System z License + SW S&S 12 Months D0TDCLL Linux on System z Annual SW S&S Renewal E0EKVLL Linux on System z SW S&S Reinstate 12 Months D0TDDLL
Back to top
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage . It is not available as shrinkwrap.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
General Charge Terms
Client Device and Install entitlements are not alternative means for licensing production use of the program. Licensee must obtain sufficient entitlements to cover the Client Devices that are managed by the program or contain an application connected to or derived from the program as well as the appropriate number of Install entitlements for the relevant servers where the Worklight, Enterprise Edition Supporting program is installed.
If the program license is designated as "nonproduction", the program can only be deployed as part of the Licensee's internal development and test environment for internal nonproduction activities, including but not limited to testing, performance tuning, fault diagnosis, internal benchmarking, staging, quality assurance activity and/or developing internally used additions or extensions to the program using published application programming interfaces. Licensee is not authorized to use any part of the program for any other purposes without acquiring the appropriate production entitlements.
License Information form number
Program name LI Form Number Mobile Foundation, Enterprise Edition V5.0.5 L-STHN-8XV7NT Mobile Foundation, Consumer Edition V5.0.5 L-STHN-8XV7YA Worklight, Enterprise Edition V5.0.5 L-STHN-8XV826 Worklight, Consumer Edition V5.0.5 L-STHN-8XV84A
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
Yes. Contact your IBM representative.
Passport Advantage applies
Yes, and through the Passport Advantage website at
The following usage restrictions apply to Worklight and Mobile Foundation, Consumer Edition Additional Brand Deployment components:
Limited Use Program
This Program is supplied only for use with Named Program identified below or their successors. Licensee is prohibited from using this Program in connection with any other software.
Notwithstanding any provision in the License Agreement, licensee is not authorized to use any of the Additional Brand Deployment entitlements in the following situations:
Cast Iron Components (Mobile Foundation Consumer and Enterprise Editions)
1. Permitted Components
Notwithstanding any provision in the Agreement, Licensee is permitted to use only the following components or functions of the identified Supporting Program:
2. Supporting programs details
The term "Use by Principal Program" means that the Supporting Program is provided exclusively for use by the Principal Program. Neither Licensee nor any application, program or device is authorized to directly use or access the services of the Supporting Program except Licensee may access the Supporting Program to perform administrative functions for the Supporting Program such as backup, recovery and authorized configuration.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement website
Software Subscription and Support applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies
Variable charges apply
Educational allowance available
Back to top
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
Back to top
For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
Rational Team Concert is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, AIX, WebSphere, Cast Iron, DataPower, Rational, System z, z/OS, Passport Advantage, POWER, DB2, Power, Tivoli and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.
Intel and Itanium are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page