IBM FlashSystem V9000 HD Expansion Enclosure Model 92F delivers increased storage density and cost-efficient capacity

IBM United States Hardware Announcement 116-109
November 2, 2016

Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product numberProduct numberOrder nowOrder now


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At a glance
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IBM FlashSystem® V9000 High-Density (HD) Expansion Enclosure Model 92F delivers increased storage density and capacity for IBM FlashSystem V9000 with cost-efficiency while maintaining its highly flexible and intuitive characteristics.



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Overview
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IBM FlashSystem HD Expansion Enclosure Model 92F delivers the following features:

  • 5U, 19-inch rack mount enclosure with slide rail and cable management assembly
  • Support for up to ninety-two 3.5-inch large-form factor (LFF) 12 Gbps SAS top-loading drives
  • High-performance disk drives, high-capacity nearline disk drives, and flash drive support
  • Redundant 200 - 240 V AC power supplies (new PDU power cord required)


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Key prerequisites
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IBM FlashSystem V9000 supports attachment through Fibre Channel or Fibre Channel over Ethernet/iSCSI to the following servers:

  • IBM® System x servers
  • IBM Power Systems™ servers
  • IBM Flex System®
  • IBM BladeCenter
  • IBM Power System blades
  • IBM z Systems™ servers
  • Intel™ and AMD processor-based servers

IBM FlashSystem V9000 requires IBM FlashSystem V9000 Software version 7.8, or later, for operation. Use of the software is entitled through the acquisition of V9000 software licenses.

For a comprehensive list of supported environments, devices, and configurations, go to the IBM System Storage® Interoperation Center.



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Planned availability date
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December 9, 2016



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Description
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IBM FlashSystem V9000 delivers the capabilities of IBM FlashCore™ technology with a rich set of storage virtualization features in a fully integrated, enterprise storage solution.

FlashSystem™ V9000 HD Expansion Enclosure Model 92F

Leveraging and supporting the rich set of functional capabilities delivered by IBM FlashSystem V9000 software and aligning with the FlashSystem V9000 design of supporting a complete range of data storage requirements, HD Expansion Enclosure Model 92F supports a complete range of 3.5-inch drives to easily increase storage capacity and density in a flexible and affordable manner:

  • High-capacity, archival-class nearline disk drives in 8 TB and 10 TB 7,200 rpm
  • Flash drives in 1.92 TB, 3.84 TB, 7.68 TB, and 15.36 TB

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at the IBM Accessibility website.



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Reference information
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For additional information about IBM FlashSystem V9000 software, refer to Software Announcement 216-450, dated November 02, 2016.



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Product number
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IBM FlashSystem 9846

Description Machine type Model Feature
V9000 HD Expansion Enclosure 9846 92F  
8TB 7.2K 3.5 NL HDD 9846 92F AH78
10TB 7.2K 3.5 NL HDD 9846 92F AH79
1.92TB 2.5" Flash Drive 9846 92F AH7J
3.84TB 2.5" Flash Drive 9846 92F AH7K
7.68TB 2.5" Flash Drive 9846 92F AH7L
15.36TB 2.5" Flash Drive 9846 92F AH7M
3m 12Gb SAS Cable (mSAS HD) 9846 92F ACUC
6m 12Gb SAS Cable (mSAS HD) 9846 92F ACUD
TAA Compliance 9846 92F 0983
Shipping and Handling NC 9846 92F AG00
Shipping and Handling 9846 92F AGCJ
Description Machine type Model Feature
10TB 7.2K 3.5 NL HDD 9846 12F AH33
Description Machine type Model Feature
7.68TB 2.5" Flash Drive 9846 24F AH2C
15.36TB 2.5" Flash Drive 9846 24F AH2D
Description Machine type Model Feature
3m OM3 Fiber Optic Cable (LC) 9846 AE2 AF1Q

IBM FlashSystem 9848

Description Machine type Model Feature
V9000 HD Expansion Enclosure 9848 92F  
8TB 7.2K 3.5 NL HDD 9848 92F AH78
10TB 7.2K 3.5 NL HDD 9848 92F AH79
1.92TB 2.5" Flash Drive 9848 92F AH7J
3.84TB 2.5" Flash Drive 9848 92F AH7K
7.68TB 2.5" Flash Drive 9848 92F AH7L
15.36TB 2.5" Flash Drive 9848 92F AH7M
3m 12Gb SAS Cable (mSAS HD) 9848 92F ACUC
6m 12Gb SAS Cable (mSAS HD) 9848 92F ACUD
TAA Compliance 9848 92F 0983
Shipping and Handling NC 9848 92F AG00
Shipping and Handling 9848 92F AGCJ
Description Machine type Model Feature
10TB 7.2K 3.5 NL HDD 9848 12F AH33
Description Machine type Model Feature
7.68TB 2.5" Flash Drive 9848 24F AH2C
15.36TB 2.5" Flash Drive 9848 24F AH2D
Description Machine type Model Feature
3m OM3 Fiber Optic Cable (LC) 9848 AE2 AF1Q



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Business Partner information
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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBMid).

BP Attachment for Announcement Letter 116-109


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Publications
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To order additional selected hardcopy publications for a fee or download free PDF format publications, go to the IBM Publications Center website.

IBM Knowledge Center provides you with a single point of reference where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access by going to IBM Knowledge Center for all your product information needs.

To access the IBM Publications Center Portal, go to the IBM Publications Center website.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.



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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the IBM Global Technology Services® website.

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or go to the Resiliency Services website.

Details on education offerings related to specific products can be found on the IBM authorized training website.



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Technical information
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Specified operating environment

Physical specifications
  • Height: 220 mm (8.66 in)
  • Width: 438 mm (17.24 in)
  • Depth: 1013 mm (39.88 in)
  • Approximate weight:
    • Empty: 42.5 kg (93.7 lb)
    • Fully configured with 2.5 SSDs: 78.6 kg (173.3 lb)
    • Fully configured with 2.5 HDDs: 86 kg (189.6 lb)
    • Fully configured with 3.5 HDDs: 138.6 kg (305.6 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
  • Air temperature
    • Operating: 5°C to 40°C (41°F to 104°F) up to 950 m (3,117 ft) above sea level. Above 950 m, de-rate maximum air temperature 1 degree per 175 m.
    • Nonoperating: -30°C to 60°C (-22°F to 140°F)
  • Relative humidity
    • Operating: 8% - 80%
    • Nonoperating: 8% - 80%
  • Electrical power
    • Voltage range: 200-240 V AC
    • Frequency: 50-60 Hz
    • Power: 2400 watts
  • Heat dissipation (BTU per hour): 1,037
  • Acoustical noise emission
    • Idling: 7.8 bels
    • Operating: 7.8 bels
Hardware requirements

Go to the IBM SSIC website for the latest hardware requirements and compatibility information.

Software requirements

IBM FlashSystem V9000 HD Expansion Enclosure Model 92F requires IBM FlashSystem V9000 Software V7.8, or later, for operation. Use of the software is entitled through the acquisition of IBM FlashSystem V9000 Software licenses.

Go to the IBM SSIC website for the latest hardware requirements and compatibility information.

Planning information

Cable orders

LC-LC fiber optic cables required by FlashSystem™ V9000 enclosures must be supplied by the customer. Fiber optic cables can also be ordered by feature number.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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Volume orders

Contact your IBM representative.

IBM Global Financing

Yes

Products - terms and conditions

Warranty period

Technical Advisor support will be provided during the warranty period. This support enhances end-to-end support for the client's complex IT solutions. The Technical Advisor uses an integrated approach for proactive, coordinated cross-team support to enable customers to maximize IT availability. Technical Advisor support for FlashSystem V9000 will be delivered remotely and will include a documented support plan, coordinated problem and crisis management, reporting on the client's hardware inventories and software levels, and consultation regarding FlashSystem V9000 software updates. The Technical Advisor will conduct a Welcome Call with the client and provide a statement of work for this support.

  • Machine type 9846: One year
  • Machine type 9848: Three years

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Extended warranty service: This product is provided with one year of standard warranty and an optional two additional years of extended warranty services to make these offerings. Customers should consult with their financial personnel on the appropriate financial treatment for this offering.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

  • 24 hours per day, 7 days a week, 4 hour average, same day response.

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

Maintenance service options

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type. To help improve problem determination efficiency, it is advised that the SMTP and call home service settings be configured on the IBM FlashSystem V9000.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service levels are:

  • 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 pm local time in order to qualify for next business day response
  • 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response
  • 24 hours per day, 7 days a week, same day response
  • 24 hours per day, 7 days a week, 2 hour average response, same day
Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.


Enterprise class support

IBM FlashSystem V9000 HD Expansion Enclosure (9848-92F) includes Enterprise Class Support as defined below. This applies to the supported Enterprise Class Support offerings that include 3-year warranty options.

  • Technical Advisors to proactively improve problem management and communication
  • Software installation
  • Configuration support
  • On-site and remote software updates up to six times during the warranty period
  • Enhanced response times for high severity problems

During the warranty period and with a current active software maintenance agreement, the client will be entitled to enhanced response times for Severity 1 problems. IBM will also provide an IBM System Service Representative (SSR) to perform on-site product setup and installation. In addition, the IBM SSR or IBM Remote Support Center will perform up to six software updates during the warranty period.

IBM Technical Advisor support will be provided during the warranty period. This support enhances end-to-end support for the client's complex IT solutions. The Technical Advisor uses an integrated approach for coordinated, cross-team support to enable clients to maximize IT availability. The Technical Advisor will work with clients, sales teams, and Business Partners to ensure the Technical Delivery Assessment checklist and site planning steps are complete. Additionally, with the three-year warranty, the Technical Advisor will pro-actively plan the software updates and ensure workstation, network access, user ID, and software download steps are completed prior to deploying the SSR or IBM Remote Support Center to perform the software update.

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 1-800-IBM-SERV (426-7378). In other countries, contact the local IBM office.

Graduated program license charges apply

No

Licensed Internal Code and Licensed Machine Code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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For additional information and current prices, contact your local IBM representative.

The following are newly announced features on the specific model of the IBM FlashSystem 9846 machine type:

Description Model Feature Initial/MES/Both/Support CSU RP MES
V9000 HD Expansion Enclosure 92F   Both No No
8TB 7.2K 3.5 NL HDD 92F AH78 Both Yes No
10TB 7.2K 3.5 NL HDD 92F AH79 Both Yes No
1.92TB 2.5" Flash Drive 92F AH7J Both Yes No
3.84TB 2.5" Flash Drive 92F AH7K Both Yes No
7.68TB 2.5" Flash Drive 92F AH7L Both Yes No
15.36TB 2.5" Flash Drive 92F AH7M Both Yes No
3m 12Gb SAS Cable (mSAS HD) 92F ACUC Both Yes No
6m 12Gb SAS Cable (mSAS HD) 92F ACUD Both Yes No
TAA Compliance 92F 0983 Initial N/A No
Shipping and Handling NC 92F AG00 Initial N/A No
Shipping and Handling 92F AGCJ Initial N/A No
10TB 7.2K 3.5 NL HDD 12F AH33 Initial N/A No
7.68TB 2.5" Flash Drive 24F AH2C Both Yes No
15.36TB 2.5" Flash Drive 24F AH2D Both Yes No
3m OM3 Fiber Optic Cable (LC) AE2 AF1Q Both Yes No

The following are newly announced features on the specific model of the IBM FlashSystem 9848 machine type:

Description Model Feature Initial/MES/Both/Support CSU RP MES
V9000 HD Expansion Enclosure 92F   Both No No
8TB 7.2K 3.5 NL HDD 92F AH78 Both Yes No
10TB 7.2K 3.5 NL HDD 92F AH79 Both Yes No
1.92TB 2.5" Flash Drive 92F AH7J Both Yes No
3.84TB 2.5" Flash Drive 92F AH7K Both Yes No
7.68TB 2.5" Flash Drive 92F AH7L Both Yes No
15.36TB 2.5" Flash Drive 92F AH7M Both Yes No
3m 12Gb SAS Cable (mSAS HD) 92F ACUC Both Yes No
6m 12Gb SAS Cable (mSAS HD) 92F ACUD Both Yes No
TAA Compliance 92F 0983 Initial N/A No
Shipping and Handling NC 92F AG00 Initial N/A No
Shipping and Handling 92F AGCJ Initial N/A No
10TB 7.2K 3.5 NL HDD 12F AH33 Initial N/A No
7.68TB 2.5" Flash Drive 24F AH2C Both Yes No
15.36TB 2.5" Flash Drive 24F AH2D Both Yes No
3m OM3 Fiber Optic Cable (LC) AE2 AF1Q Both Yes No

CSU = Customer setup

RP MES = Returnable parts MES

N/A = Not applicable

Alternative service

Machine type-model Feature IOR IBM same day on-site repair (IOR, 24 x 7) IO8 IBM next day on-site repair (IOR, NBD 9 x 5)
9846-92F      
9846-92F AH7J    
9846-92F AH7K    
9846-92F AH7L    
9846-92F AH7M    
9846-24F AH2C    
9846-24F AH2D    
Machine type-model Feature IOR IBM same day on-site repair (IOR, 24 x 7) IO8 IBM next day on-site repair (IOR, NBD 9 x 5)
9848-92F      
9848-92F AH7J    
9848-92F AH7K    
9848-92F AH7L    
9848-92F AH7M    
9848-24F AH2C    
9848-24F AH2D    

ServiceElect (ESA) charges

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Order now
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To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

Mail:
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Markham, Ontario
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Reference:

YE001

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Note: Shipments will begin after the planned availability date.
Trademarks

Power Systems, IBM z Systems, IBM FlashCore and FlashSystem are trademarks of IBM Corporation in the United States, other countries, or both.

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