IBM Connections Compliance for Social helps social organizations remain compliant with key regulatory and corporate governance requirements

IBM Asia Pacific Software Announcement AP17-0028
March 28, 2017

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberAP distributionAP distribution
PublicationsPublications


Top rule
Overview
Bottom rule

IBM Connections™ Cloud provides one-click access to business-grade file sharing, social networking, communities, online meetings, instant messaging, email, and calendar. The power of Connections Cloud is in its collaboration-focused design, which enables organizations to easily work with anyone inside or outside company firewalls. These capabilities can be purchased in bundles or individual services, offering flexible options for adopting cloud in a way that matches your business needs.

IBM Connections Compliance for Social is a new offering of Connections Cloud that supports effective enforcement of your organization's acceptable use policies.

  • Helps protect your brand and reputation with monitoring and alerting
  • Helps reduce legal costs through fast and simple content review and retrieval
  • Enhances return on investment (ROI) by extending the life of existing archive and eDiscovery investments
  • Includes an archive feature that can reduce the cost of eDiscovery by uniquely displaying social content in context
  • Features a single repository for social and other real-time communications
  • Offers preservation of context in an easy-to-view format
  • Provides ease of search and review through identity reconciliation across data sources

IBM Connections Compliance for Social is provided by Actiance, an IBM® Business Partner and an industry leader in security, management, and compliance solutions for unified communications, collaboration, and social networking platforms.



Back to topBack to top

Top rule
Key prerequisites
Bottom rule

For more information, visit the Detailed system requirements for IBM Connections website.



Back to topBack to top

Top rule
Planned availability date
Bottom rule

March 30, 2017



Back to topBack to top

Top rule
Description
Bottom rule

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



Back to topBack to top

Top rule
Program number
Bottom rule
Program number VRM Program name
5725-F82 1.0 IBM Connections Cloud


Back to topBack to top

Top rule
Offering Information
Bottom rule

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



Back to topBack to top

Top rule
Publications
Bottom rule

No publications are shipped with this program.

The IBM Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



Back to topBack to top

Top rule
Technical information
Bottom rule

Specified operating environment

Software requirements

For more information, go to the Detailed system requirements for IBM Connections website.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Client Success Portal

The IBM Client Success Portal is your gateway to technical support. This includes access to forums and technical resources for running and managing your cloud offering. To help save time and simplify support, the Client Success Portal can help you find answers, and submit and track problems. These tools are available through your IBM support agreement at no additional charge. Read about support for offerings in the IBM SaaS Support Handbook.

Planning information

Packaging

This offering is delivered through the internet. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



Back to topBack to top

Top rule
Ordering information
Bottom rule

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Product group: IBM Connections Cloud

Product: 5725-F82

Product category: IBM Connections Cloud


Passport Advantage

Program name/Description Part number
IBM Connections Compliance for Social 5725-F82
IBM Connections Compliance for Social Authorized User per Month D1NPGLL
IBM Connections Compliance for Social AuthorizedUser Overage D1NPHLL
IBM Connections Compliance for Social AuthorizedUser Pay per Use D1NPILL

Charge metric

Program name Part number Charge metric
IBM Connections Compliance for Social 5725-F82  
IBM Connections Compliance for Social Authorized User per Month D1NPGLL Authorized User per Month
IBM Connections Compliance for Social Authorized User Overage D1NPHLL Authorized User Overage
IBM Connections Compliance for Social AuthorizedUser Pay per Use D1NPILL Authorized User Pay per Use


Authorized User

Authorized User is a unit of measure by which the IBM Cloud Service can be obtained. Client must obtain separate, dedicated entitlements for each unique Authorized User given access to the IBM Cloud Service in any manner directly or indirectly (for example, through a multiplexing program, device, or application server) through any means. Sufficient entitlements must be obtained to cover the number of Authorized Users given access to the IBM Cloud Service during the measurement period specified in Client's Proof of Entitlement (PoE) or Transaction Document.



Back to topBack to top

Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use -- General Terms for Cloud Offerings and the applicable offering Service Description.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Handbook or in service-specific documentation.

Terms of Use

Cloud Service offering-specific terms are available on the Software as a Service terms website.

Limited warranty

Refer to the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



Back to topBack to top

Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



Back to topBack to top

Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization's system.

For additional information, go to the IBM Electronic Service Agent website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information about how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



Back to topBack to top

Top rule
Prices
Bottom rule


Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM PartnerWorld® website.

For all local charges, contact your IBM representative.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



Back to topBack to top

Top rule
AP distribution
Bottom rule
Country/Region Announced
AP IOT
ASEAN * Yes
India/South Asia ** Yes
Australia Yes
Hong Kong Yes
Macao SAR of the PRC Yes
Mongolia Yes
New Zealand Yes
People's Republic of China Yes
South Korea Yes
Taiwan Yes
Japan IOT
Japan Yes

* Brunei Darussalam, Cambodia, Indonesia, Lao People's Democratic Republic, Malaysia, Myanmar, Philippines, Singapore, Thailand, Timor-Leste, and Vietnam

** Bangladesh, Bhutan, India, Maldives, Nepal, and Sri Lanka

Trademarks

IBM Connections and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, PartnerWorld, Passport Advantage, System i, Express and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

IBM Directory of worldwide contacts

Contact IBM

Considering a purchase?