IBM Connections Cloud, formerly IBM SmartCloud for Social Business, helps you adopt to the cloud more easily

IBM Canada Ltd. Software Announcement A14-0678
September 23, 2014

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Ordering information Ordering information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Program number Program number  Order now Order now


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Overview
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IBM® Connections Cloud, formerly IBM SmartCloud® for Social Business, provides one-click access to business-grade file sharing, social networking, communities, on-line meetings, instant messaging, email, and calendar. The power of IBM Connections Cloud is that it is designed to help companies collaborate and work with anyone inside or outside their company's firewall. You can purchase these capabilities in bundles or purchase individual services so you can adopt cloud in a way that matches your business needs.

New capabilities

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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Visit

http://www.ibm.com/cloud-computing/social/us/en/systemrequirements/


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Planned availability date
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September 23, 2014: Electronic availability

September 23, 2014: Media availability



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Description
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IBM Connections Cloud, formerly IBM SmartCloud for Social Business, provides collaboration and messaging capabilities in an intuitive set of cloud-delivered services. With IBM Connections Cloud, companies benefit from essential and effective collaboration tools that help simplify and improve daily business interactions between customers, partners, and colleagues. The power of IBM Connections Cloud is that it is designed to give companies the ability to collaborate and work with others inside and outside the firewall.

New naming

IBM is unifying naming for its cloud collaboration and messaging offerings as IBM Connections Cloud to help streamline the offering structure and help customers select and adopt cloud offerings more effectively. The new names apply to collaboration offerings, from stand-alone services to integrated bundles, which provide the latest feature capabilities and guaranteed uptime within a security-rich environment. These changes do not impact entitlements or existing offering parts.

Former name                       New name
 
IBM SmartCloud Engage Advanced    IBM Connections Cloud S1
IBM SmartCloud Engage Standard    IBM Connections Cloud S2
IBM SmartCloud iNotes®             IBM Web Mail Cloud
IBM SmartCloud Archive            IBM Connections Archive
 Essentials                        Essentials Cloud
IBM SmartCloud Connections        IBM Connections Social Cloud
IBM SmartCloud Docs               IBM Connections Docs Cloud
IBM SmartCloud Meetings           IBM Connections Meetings Cloud
IBM Audio Services for            IBM Connections Meeting Audio
 SmartCloud Meetings               Cloud

The IBM Connections Cloud family of offerings provide email and archiving, file storage and sharing, instant messaging, and business social networking capabilities designed to help find and collaborate with business contacts, help enhance activities for task management, share knowledge in communities, and participate in on-demand web meetings.

These offerings are available for purchase by Authorized User, enabling businesses to purchase what they need and adapt to changing business needs.

New capabilities

In Japan, the product and sub-product names are IBM SmarterCloud for Social Business, IBM SmarterCloud Engage, IBM SmarterCloud Connections, IBM SmarterCloud Notes®, IBM SmarterCloud iNotes, IBM SmarterCloud Meetings, IBM SmarterCloud Events, and IBM Audio Conferencing Services for SmarterCloud Meetings. These are now renamed to IBM Connections Cloud.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program    VRM                          Program name
number
 
5725-F82   1.0.0                        IBM Connections Cloud


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Publications
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No publications are shipped with this product.

The IBM Publications Centre

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalogue of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available on-line in various file formats, and they can all be downloaded by all countries.



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Ordering information
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Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Connections Chat on Cloud       SmartCloud      SmartCloud
                                     Social          Meetings
                                     Business
IBM SmartCloud Archive Essentials   SmartCloud      SmartCloud
                                     Social          Notes
                                     Business
IBM SmartCloud Connections          SmartCloud      SmartCloud
                                     Social          Connections
                                     Business
IBM SmartCloud Connections Step Up  SmartCloud      SmartCloud
                                     Social          Connections
                                     Business
IBM SmartCloud Docs                 SmartCloud      SmartCloud
                                     Social          Notes
                                     Business
IBM SmartCloud Engage Advanced      SmartCloud      SmartCloud
                                     Social          Engage
                                     Business
IBM SmartCloud Engage Advanced      SmartCloud      SmartCloud
 Step-up                             Social          Engage
                                     Business
IBM SmartCloud Engage Standard for  SmartCloud      SmartCloud
 Enterprise Deployment               Social          Engage
                                     Business
IBM SmartCloud Engage Standard for  SmartCloud      SmartCloud
 Enterprise Deployment Step Up       Social          Engage
                                     Business
IBM SmartCloud Meetings for         SmartCloud      SmartCloud
 Enterprise Deployment               Social          Meetings
                                     Business
IBM SmartCloud Premier Support      SmartCloud      SmartCloud
 Add-on                              Social          Meetings
                                     Business
IBM SmartCloud iNotes               SmartCloud      SmartCloud
                                     Social          iNotes
                                     Business
SmartCloud Meetings Audio Add-on    SmartCloud      SmartCloud
 Voice over IP                       Social          Meetings
                                     Business

Orders may be placed by calling ibm.com®, Americas at 1-800-IBM-CALL (426-2255).

Program name                          PID        Charge unit
                                      number     description
 
IBM Connections Chat on Cloud         5725-F82   Per Authorized
                                                  User
IBM SmartCloud Archive Essentials     5725-F82   Per Authorized
                                                  User
IBM SmartCloud Connections            5725-F82   Per Authorized
                                                  User
IBM SmartCloud Connections Step Up    5725-F82   Per Authorized
                                                  User
IBM SmartCloud Docs                   5725-F82   Per Authorized
                                                  User
IBM SmartCloud Engage Advanced        5725-F82   Per Authorized
                                                  User
IBM SmartCloud Engage Advanced        5725-F82   Per Authorized
 Step-up                                          User
IBM SmartCloud Engage Standard for    5725-F82   Per Authorized
 Enterprise Deployment                            User
IBM SmartCloud Engage Standard for    5725-F82   Per Authorized
 Enterprise Deployment Step Up                    User
IBM SmartCloud Meetings for           5725-F82   Per Authorized
 Enterprise Deployment                            User
IBM SmartCloud Premier Support        5725-F82   Per 1 Authorized
 Add-on                                           User, 1 Contact
IBM SmartCloud iNotes                 5725-F82   Per Authorized
                                                  User
SmartCloud Meetings Audio Add-on      5725-F82   Per Minute
 Voice over IP

Charge metrics definitions

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Program licenses

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Docs
IBM Connections Docs Cloud        D0QBMLL
 Authorized User Overage
IBM Connections Docs Cloud        D0QBKLL
 Authorized User per Month
IBM Connections Docs Cloud Daily  D0QBLLL
 Fee for Partial Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Archive
 Essentials
IBM Connections Archive           D0PRJLL
 Essentials Cloud AU Daily Fee
 per Partial Month
IBM Connections Archive           D0PRLLL
 Essentials Cloud AU Service
 Level Agreement
IBM Connections Archive           D0PRILL
 Essentials Cloud Auth User per
 Month
IBM Connections Archive           D0PRKLL
 Essentials Cloud Authorized User
 Overage

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Premier Support
 Add-on
IBM Connections Cloud Advanced    D11W1LL
 Support Auth User per Month
IBM Connections Cloud Advanced    D11W2LL
 Support Auth Usr Daily Fee for
 Partial Month
IBM Connections Cloud Advanced    D11W3LL
 Support Authorized User Overage

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Engage Standard
 for Enterprise Deployment
IBM Connections Cloud S2 for      D0NPWLL
 Enterprise Deployment Auth User
 Overage
IBM Connections Cloud S2 for      D0NPULL
 Enterprise Deployment Auth User
 per Month
IBM Connections Cloud S2 for      D0NPVLL
 Enterprise Deplymnt AU Daily Fee
 Partial Mo

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Engage Standard
 for Enterprise Deployment Step
 Up
IBM Connections Cloud S2 for      D0NPYLL
 Enterprise Deploy Step Up AU
 Daily Fee Part Mo
IBM Connections Cloud S2 for      D0NPXLL
 Enterprise Deployment Step Up
 Auth Usr Month
IBM Connections Cloud S2 for      D179JLL
 Enterprise Deployment Step Up
 Auth Usr Overage

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Engage Advanced
 Step-up
IBM Connections Cloud S1 Step Up  D0NQ9LL
 Authorized User Daily Fee
 Partial Month
IBM Connections Cloud S1 Step Up  D0NQALL
 Authorized User Overage
IBM Connections Cloud S1 Step Up  D0NQ8LL
 Authorized User per Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Connections
IBM Connections Social Cloud      D0NR8LL
 Authorized User Daily Fee
 Partial Month
IBM Connections Social Cloud      D0NR9LL
 Authorized User Overage
IBM Connections Social Cloud      D0NR7LL
 Authorized User per Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Connections Step
 Up
IBM Connections Social Cloud      D0NR6LL
 Step Up Auth User Daily Fee
 Partial Month
IBM Connections Social Cloud      D0NZRLL
 Step Up Authorized User Overage
IBM Connections Social Cloud      D0NR5LL
 Step Up Authorized User per
 Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Engage Advanced
IBM Connections Cloud S1          D0NQCLL
 Authorized User Daily Fee
 Partial Month
IBM Connections Cloud S1          D0NQDLL
 Authorized User Overage
IBM Connections Cloud S1          D0NQBLL
 Authorized User per Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud Meetings for
 Enterprise Deployment
IBM Connections Meetings Cloud    D0NRSLL
 Ent Deploy Step Up AU Daily Fee
 Partial Mo
IBM Connections Meetings Cloud    D0NRRLL
 for Enterprise Deployment Step
 Up AU Month
IBM Connections Meetings Cloud    D0NZSLL
 for Enterprise Deployment Step
 Up AU Overage

IBM Connections Cloud

Part description                  Part number
 
IBM Connections Chat on Cloud
IBM Connections Chat Cloud        D17ALLL
 Authorized User Overage
IBM Connections Chat Cloud        D17AJLL
 Authorized User per Month Sub
 w/Spt
IBM Connections Chat Cloud Daily  D17AKLL
 Fee for Partial Month

IBM Connections Cloud

Part description                  Part number
 
IBM SmartCloud iNotes
IBM Web Mail Cloud Per            D0NR2LL
 Authorized User Daily Fee
 Partial Month Charge
IBM Web Mail Cloud Per            D0NR3LL
 Authorized User Overage
IBM Web Mail Cloud Per            D0NR1LL
 Authorized User per Month

IBM Connections Cloud

Part description                  Part number
 
SmartCloud Meetings Audio Add-on
 Voice over IP
IBM Audio Cnfrng Srvs Cnctns      D0YFMLL
 Mtgs Cloud Voice over IP Daily
 Fee Partl Mo
IBM Audio Cnfrng Srvs Cnctns      D0YFNLL
 Mtgs Cloud Voice over IP Minute
 Overage
IBM Audio Cnfrng Srvs Cnctns      D0YFLLL
 Mtgs Cloud Voice over Minute per
 Month


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Terms and conditions
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The terms and conditions for IBM SmartCloud for Social Business as previously announced in Software Announcement A13-1005, dated November 05, 2013, are unchanged.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support centre in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Prices are subject to change without notice.

GST, QST, and sales taxes, where applicable, are extra.

For additional information and current prices, contact your local IBM representative.

The charges are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:      callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com Sales Execution Centre, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogues of IBM products.


Note: Shipments will begin after the planned availability date.
Trade-marks

Electronic Service Agent is a trade-mark of IBM Corporation in the United States, other countries, or both.

IBM, IBM SmartCloud, iNotes, Notes, ibm.com and AIX are registered trade-marks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trade-marks or service marks of others.

tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/ca/