IBM Systems Lab Services offers ServiceUnits for Premium, Remote, and Local Services via machine type, model, and feature number

IBM United States Services Announcement 612-027
July 17, 2012

Table of contents
Overview Overview Prices Prices
Key prerequisites Key prerequisites  Order now Order now
Planned availability date Planned availability date


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IBM® Systems Lab Services can help you:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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IBM Systems Lab Services brings expertise on the latest technologies from the development community to your enterprise. With deep skills in IBM System x® , System z® , Power Systems™ , and Storage solutions and technologies, IBM Systems Lab Services can help with your most difficult technical challenges. IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions.

One day of premium IBM Systems Lab Services (ISLS) consulting is available to clients and IBM Business Partners in support of IBM Systems solution integration efforts. This unit-based fee covers one day or eight person-hours of ISLS consulting, including travel and expenses. Example engagements include the following:

One day of remote or local IBM Systems Lab Services consulting is available to clients and IBM Business Partners in support of the IBM Systems solutions. This unit-based fee covers one day or eight person-hours of ISLS consulting that is to be delivered remotely or locally, with no travel required by the delivery resources.

Users can select the required number of units of consulting needed for each engagement based on ISLS-supplied sizing per the client's requirements.

For descriptions of the available capabilities and service offerings for IBM Systems Lab Services and Training, refer to the IBM Systems and Technology Group at

http://www.ibm.com/systems/services/labservices/


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Planned availability date
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August 1, 2012

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=612-027


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Prices
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For additional information and current prices, contact your local IBM representative.

                                                        Feature
Service name                                Service ID  number   OTC
 
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System p®         6911-300    0013     $   
 
ServiceUnit for 1-day of Remote or Local
Assistance for System p                     6911-300    0023     $   
 
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System i®         6911-500    0015     $   
 
ServiceUnit for 1-day of Remote
or Local Assistance for System i            6911-500    0025     $   
 
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System z         6911-200    0012     $   
 
ServiceUnit for 1-day of Remote
or Local Assistance for System z            6911-200    0022     $   
 
ServiceUnit for 1-day of Premium Solution
Integration Assistance for Storage          6911-400    0014     $   
 
ServiceUnit for 1-day of Remote or Local
Assistance for Storage                      6911-400    0024     $   
 
ServiceUnit for 1-day of Premium Solution
Integration Assistance for System x         6911-100    0011     $   
 
ServiceUnit for 1-day of Remote
or Local Assistance for System x            6911-100    0021     $   

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-612-027-LIST_PRICES_2012_07_17.PDF ENUS-612-027-LIST_PRICES_2012_07_17.PDF



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
 For IBM representative: callserv@ca.ibm.com
 
 For IBM Business Partner: pwswna@us.ibm.com
 
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Power Systems and IBM SmartCloud are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, System x, System z, Express, PartnerWorld, System p, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/