IBM expands support for Box content management portfolio with introduction of Box Suites cloud service offerings, including Digital Business Global, Digital Workplace Global, and Digital Workplace

IBM United States Software Announcement 219-557
November 19, 2019

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


Overview

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Box is a portfolio of third-party offerings that support the content management needs across teams, departments, and enterprises. A cloud-native document management platform, Box is designed to be a security-rich location to create, collaborate on, and govern content.

With the introduction of Box Suites, IBM® expands support for several third-party Box offerings to improve document management in your organization. Box Suites consists of three content management cloud services:

  • Box Digital Business Global enables clients to adopt the full power of Box to power content management and collaboration. This offering's components can be purchased together as a single suite of offerings. Digital Business Global includes Box Multizones, which enables the enterprise and its users to store data in and collaborate across multiple geographic regions of choice to address data residency, privacy, and protection concerns, all from a single Box instance. Digital Business Global includes:
    • Enterprise, Governance
    • Relay, Multi-Zones
    • Premier Support. Platform (Fixed) - 1M, 1K MAU, Platform Governance, Platform Multi-Zones, and Platform Premier 32GB Upload

    For more information, see the feature matrix.

  • Box Digital Workplace Global is designed to help you transform your workplace with the benefits of Digital Workplace plus the capability to manage content in multiple geographic regions to address data residency concerns. Digital Workplace Global includes:
    • Enterprise
    • Governance
    • Multi-Zones
    • Premier Support

    For more information, see the feature matrix.

  • Box Digital Workplace brings enhancements that can further accelerate the transformation of your workplace with seamless, agile, internal, and external collaboration and processes, governance, and enterprise-grade support that is 24 hours a day, every day of the week. Digital Workplace includes Box Shield. Box Shield is an advanced security offering that helps organizations of all sizes protect their sensitive content, prevent data leaks, and detect potential threats. Digital Workplace includes:
    • Enterprise, Governance
    • Shield
    • Premier Support

    For more information, see the feature matrix.



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Key requirements

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Box is a third-party cloud service offering. No customer-maintained servers are required beyond the user desktop machines or mobile devices that are used to access the service.



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Planned availability date

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November 19, 2019



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Section 508 of the US Rehabilitation Act

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IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information about the Section 508 status of this product.



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Reference information

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For more information about Box, see Software Announcement 219-378, dated August 20, 2019.



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Program number

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Program number VRM Program name
5725-X37 Cloud service Box Digital Business Global
5725-X37 Cloud service Box Digital Workplace Global
5725-X37 Cloud service Box Digital Workplace



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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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None



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Software requirements

Box is a third-party cloud service offering. No customer-maintained servers are required beyond the user desktop machines or mobile devices used to access the service. Information about the desktop operating system and the mobile operating systems can be found at the Welcome to the Box Community site.

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

You can also access the Service requests and PMRs website for additional support options.

Planning information

Packaging

This offering is accessed through the internet. There is no physical media or electronic deliverable.



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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.


Passport Advantage

Box Digital Business Global (5725-X37)

Part number description Part number
Box Digital Business Global User 3rd Party per Month D020WZX

Box Digital Workplace Global (5725-X37)

Part number description Part number
Box Digital Workplace Global User 3rd Party per Month D020YZX

Box Digital Workplace (5725-X37)

Part number description Part number
Box Digital Workplace User 3rd Party per Month D020XZX

Charge metric

Definitions of the charge metrics for this cloud service can be found in the following Service Description document:

Program identifier Service Description document title Service Description document number
5725-X37 Box sd-6983-11

Select your language of choice and scroll down to the Charge Metrics section.

Follow-on levels of this cloud service, if any, may have updated charge metrics. See the Cloud Services terms website. Search using the four-digit base Service Description number and scroll down to the Charge Metric section.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of cloud services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use - General Terms for Cloud Offerings and the applicable offering Service Description.

Technical support

Technical support is provided for cloud services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the cloud service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the cloud service and is not available as a separate offering.

Additional technical support information for this cloud service offering may be found in the IBM Support Guide or in service-specific documentation.

Service Description

The following Service Description document applies to the offering in this announcement.

Program identifier Service Description document title Service Description document number
5725-X37 Box sd-6983-11

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Educational allowance available

No



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


IBM Channel Value Rewards

This product is available under Channel Value Rewards (CVR), either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM clients may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to CVR will be communicated through standard product announcements. To determine what IBM software is available under CVR, see the IBM Passport Advantage Online for IBM Business Partners website.

For questions regarding CVR, see the IBM Channel Value Rewards website.

Trademarks

IBM, PartnerWorld, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States