IBM Connections Engagement Center V6.0 enables a personalized digital workplace hub to help increase employee engagement, communication, and collaboration

IBM United States Software Announcement 217-317
July 25, 2017

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OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberOrder nowOrder now
PublicationsPublications


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At a glance
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IBM Connections™ Engagement Center V6.0:

  • Increases employee engagement, communications, and collaboration by transforming the IBM Connections environment into a digital workplace hub
  • Provides employees with personalized, easy access to content and resources, such as corporate news, relevant content, links to important resources, files, and events, with content drawn from Connections features already being used, such as blogs and wikis, as well as third-party content or applications
  • Enables internal communications professionals to integrate top-down communications with peer-to-peer collaboration, making internal communications more collaborative and engaging.


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Overview
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Organizations are faced with the challenge of having employees who must wade through redundant and inconsistent content sources. The lack of employee engagement with their management and coworkers can lead to high turnover, low morale, and lost productivity.

Connections Engagement Center V6.0, a separately purchased add-on for Connections, offers a digital workplace hub that provides employees with easy access to content and resources, such as corporate news, relevant content, links to important resources, files, and events, that are tailored to each individual's role or location, and are integrated with and built on the social collaboration tools and content from Connections. Connections Engagement Center also ensures that the right content can be easily written and accessed by the right people by offering a single content store, simplifying management and content discovery.

Deploying Connections Engagement Center with Connections allows organizations to:

  • Establish a single destination for personalized communication, both company to employee and peer to peer.
  • Foster an informed employee base, drawing attention to important news, resources, and applications.
  • Promote more effective collaboration through integration with Connections social collaboration applications.
  • Simplify and democratize content contribution, empowering any of their employees to easily create and maintain content.
IBM Connections Engagement Center is based on award winning software technology developed by TIMETOACT GROUP and acquired by IBM® as announced on May 31, 2017. Additional details on the acquisition can be found in the IBM press release dated May 31, 2017.

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Key prerequisites
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Product information will be provided in IBM Knowledge Center when the product has been made available:



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Planned availability date
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July 28, 2017



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Description
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Connections Engagement Center V6.0, a separately purchasable add-on for Connections, improves employee engagement and internal communication by transforming the Connections environment into a digital workplace hub. It enables communications professionals to simplify and democratize content authoring, allowing any employee to use everyday tools, such as blogs and wikis, as a source for corporate news. Connections Engagement Center brings the most important news and content to the forefront through a single, integrated destination for employee engagement, communications, and collaboration.

Combining Connections Engagement Center with Connections provides employees with a simplified user experience to access, in one location, the content and applications that they need to be effective at their jobs. Engaged employees are a prime source of company innovation and have been shown to be connected with higher sales and profitability, and lower employee turnover, absenteeism, safety incidents, and product defects. Empowering employees with Connections Engagement Center and Connections is an investment in an organization's employees.

Benefits of providing a personalized digital workplace hub for your organization:

  • Engage and inform employees with newsletters, corporate event calendars, and other internal company communications
  • Foster two-way communication with employees through prominently featured forums and blogs
  • Develop a deeper understanding of employee thoughts and sentiment by listening to their comments and posts
  • Accelerate innovation through discussions hosted on the site
  • Slash the time employees spend searching for relevant documents by targeting information to each employee's role, location, or business unit

What organizations can expect when using Connections Engagement Center:

  • Improved internal communication
    • Internal communications become two-way collaborative interactions (for example, content can be liked and a comment can be added).
    • Content publishing, liking, and commenting are integrated into the Connections activity stream so they can be noticed by coworkers.
    • Responsibility for content publishing can be delegated to the line of business.
    • Fragmentation, redundancy, inconsistency and governance problems can be avoided.
  • Improved employee intranet experience
    • Create an integrated social intranet that eliminates the dichotomy between top-down communication and peer-to-peer collaboration.
    • Implement a single destination for information, so employees do not need to choose where to browse and search for content.
    • Incorporate a high degree of personalization.
    • Provide a mobile experience for access while away from the desk.
  • Simplified content creation for authors
    • Technical training is not required for content creation.
    • Authors do not need to choose between two systems to publish their content.
    • Content owners can curate content (for example, publish blog entries from employees to the home page or landing pages).
  • Reduced technical complexity and accelerated intranet development
    • All content is within one index, so no search integration is required.
    • Read access management is handled through Connections Communities, so no separate initiative and management is required.
    • No special integration is required for activity stream and UI integration.
    • No special effort is needed to personalize content.
    • Intuitive page is designed with drag-and-drop widgets.
    • Easy integration of external content (ATOM, RSS feeds, IFrame, web clipping).
  • Reduced costs compared to traditional intranet deployments
    • Implementation: Connections Engagement Center is designed to be deployed in as little as a few hours.
    • Integration: Content from Connections, websites, and applications can be easily integrated with ready-to-use widgets that are provided.
    • Training: Business users can start to contribute content using tools they are already familiar with, such as wikis and blogs.
    • Ongoing management: Administrators can configure custom home pages, the display of widgets, navigation layout.

Connections Engagement Center offers the features and capabilities needed to deliver an impactful engagement center and includes the following capabilities.

Adding content and applications

Connections Engagement Center includes ready-to-use widgets to populate the digital workplace hub pages with a wide variety of relevant and useful content from multiple sources.

  • Content from Connections: Widgets are included, which simplify adding content from Connections blogs, wikis, and other social elements.
  • Content from other websites and business applications: Clipping, IFrame, HTML, ATOM, and RSS feed widgets are provided to enable integrating elements of other websites and business applications into the web pages.
  • Custom widgets for unique needs: The published API enables application developers to create custom widgets to integrate content or functionalities from other applications.

Personalizing the content for employees

Web pages and the content of widgets can be targeted to employees using their Lightweight Directory Access Protocol (LDAP) attributes, such as business unit, country, and location. Pages can be personalized by employees to reflect their individual needs and preferences.

Customization

Connections Engagement Center pages can be extensively customized, making the experience more appealing, easier to use, and useful for employees. This can foster greater employee usage and participation in communities, blogs, and other collaboration aspects of the site.

Page creation and customization capabilities:

  • Multiple preconfigured page grid layouts
  • Custom page grid layouts
  • Ready-to-use widgets for adding content and applications
  • New widgets that can be created to further tailor the site to an organization's needs
  • Corporate branding and design standards that can be implemented using CSS
  • Custom landing pages for specific division, department, branch, or locations
  • Navigation between pages that provides an intuitive user experience to help employees browse and locate interesting and useful information


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Program number
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Program number VRM Program name
5737-E61 6.0 IBM Connections Engagement Center


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Offering Information
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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications
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Product information will be provided in IBM Knowledge Center when the product has been made available.

The list of supported languages will be provided in IBM Knowledge Center when the product has been made available.



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Services
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

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Technical information
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Specified operating environment

Software requirements

For more information, see the IBM Support website.

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The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement. Read about the Electronic Support portfolio of tools on the IBM Electronic Support website.

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Planning information

Packaging

This offering is delivered through the internet. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



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Ordering information
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Product group: IBM Connections

Product: 5737-E61

Product category: IBM Connections Engagement Center


Passport Advantage

Program name/Description Part number
   
IBM Connections Engagement Center Authorized User License + SW Subscription & Support 12 Months D1UGBLL
IBM Connections Engagement Center Authorized User Annual SW Subscription & Support Renewal 12 Months E0NSLLL
IBM Connections Engagement Center Authorized User SW Subscription & Support Reinstatement 12 Months D1UGCLL
IBM Connections Engagement Center Authorized User Monthly License D1UGDLL
IBM Connections Engagement Center Authorized User Linux™ on System z® License + SW Subscription & Support 12 Months D1UGELL
IBM Connections Engagement Center Authorized User Linux on System z Annual SW Subscription & Support Renewal E0NSMLL
IBM Connections Engagement Center Authorized User Linux on System z SW Subscription & Support Reinstatement 12 Months D1UGFLL
IBM Connections Engagement Center Authorized User Linux on System z Monthly License D1UGGLL
IBM Connections Engagement Extranet Processor Value Unit License + SW Subscription & Support 12 Months D1UGHLL
IBM Connections Engagement Extranet Processor Value Unit SW Subscription & Support Renewal E0NSNLL
IBM Connections Engagement Extranet Processor Value Unit SW Subscription & Support Reinstatement 12 Months D1UGILL
IBM Connections Engagement Extranet Processor Value Unit Monthly License D1UGJLL
IBM Connections Engagement Extranet Processor Value Unit Linux on System z License + SW Subscription & Support 12 Months D1UGKLL
IBM Connections Engagement Extranet Processor Value Unit Linux on System z SW Subscription & Support Renewal E0NSPLL
IBM Connections Engagement Extranet Processor Value Unit Linux on System z SW Subscription & Support Reinstatement 12 Months D1UGLLL
IBM Connections Engagement Extranet Processor Value Unit Linux on System z Monthly License D1UGMLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit License + SW Subscription & Support 12 Months D1UGNLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit SW Subscription & Support Renewal E0NSQLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit SW Subscription & Support Reinstatement 12 Months D1UGPLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Monthly License D1UGQLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z License + SW Subscription & Support 12 Months D1UGRLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z SW Subscription & Support Renewal E0NSRLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z SW Subscription & Support Reinstatement 12 Months D1UGSLL
IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z Monthly License D1UGTLL

Charge metric

Program name Part number or PID number Charge metric
IBM Connections Engagement Center 5737-E61  
IBM Connections Engagement Center D1UGBLL IBM Connections Engagement Center Authorized User License + SW Subscription & Support 12 Months
IBM Connections Engagement Center E0NSLLL IBM Connections Engagement Center Authorized User Annual SW Subscription & Support Renewal 12 Months
IBM Connections Engagement Center D1UGCLL IBM Connections Engagement Center Authorized User SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Center D1UGDLL IBM Connections Engagement Center Authorized User Monthly License
IBM Connections Engagement Center D1UGELL IBM Connections Engagement Center Authorized User Linux™ on System z® License + SW Subscription & Support 12 Months
IBM Connections Engagement Center E0NSMLL IBM Connections Engagement Center Authorized User Linux on System z Annual SW Subscription & Support Renewal
IBM Connections Engagement Center D1UGFLL IBM Connections Engagement Center Authorized User Linux on System z SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Center D1UGGLL IBM Connections Engagement Center Authorized User Linux on System z Monthly License
IBM Connections Engagement Extrane D1UGHLL IBM Connections Engagement Extranet Processor Value Unit License + SW Subscription & Support 12 Months
IBM Connections Engagement Extrane E0NSNLL IBM Connections Engagement Extranet Processor Value Unit SW Subscription & Support Renewal
IBM Connections Engagement Extrane D1UGILL IBM Connections Engagement Extranet Processor Value Unit SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Extrane D1UGJLL IBM Connections Engagement Extranet Processor Value Unit Monthly License
IBM Connections Engagement Extrane D1UGKLL IBM Connections Engagement Extranet Processor Value Unit Linux on System z License + SW Subscription & Support 12 Months
IBM Connections Engagement Extrane E0NSPLL IBM Connections Engagement Extranet Processor Value Unit Linux on System z SW Subscription & Support Renewal
IBM Connections Engagement Extrane D1UGLLL IBM Connections Engagement Extranet Processor Value Unit Linux on System z SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Extrane D1UGMLL IBM Connections Engagement Extranet Processor Value Unit Linux on System z Monthly License
IBM Connections Engagement Center for Intranet and Extranet D1UGNLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit License + SW Subscription & Support 12 Months
IBM Connections Engagement Center for Intranet and Extranet E0NSQLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit SW Subscription & Support Renewal
IBM Connections Engagement Center for Intranet and Extranet D1UGPLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Center for Intranet and Extranet D1UGQLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Monthly License
IBM Connections Engagement Center for Intranet and Extranet D1UGRLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z License + SW Subscription & Support 12 Months
IBM Connections Engagement Center for Intranet and Extranet E0NSRLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z SW Subscription & Support Renewal
IBM Connections Engagement Center for Intranet and Extranet D1UGSLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z SW Subscription & Support Reinstatement 12 Months
IBM Connections Engagement Center for Intranet and Extranet D1UGTLL IBM Connections Engagement Center for Intranet and Extranet Processor Value Unit Linux on System z Monthly License


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Variable charges apply

No

Educational allowance available

Not applicable.



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Benefits

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More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

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