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New IBM FlashSystem portfolio of high-performance flash storage systems for Intelligent Clusters

IBM United States Hardware Announcement 113-067
April 30, 2013

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product number Product number  Order now Order now


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At a glance
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Note: The following are available only on the IBM® Intelligent Cluster™ System.

IBM FlashSystem™ delivers fast, efficient storage in a compact 1U rack mount design:

  • Quadruple data rate (QDR) InfiniBand host ports.
  • Scaling function allows up to 10 TB of raw single-level cell (SLC) based flash capacity, or 20 TB of enterprise multilevel cell (eMLC) based flash raw usable capacity.
  • Dual power supply with battery backup for highly available operation.
  • Service Center software for centralized and simplified service and support.
  • Three-year warranty with customer replaceable units (CRU) and on-site service, along with optional warranty service upgrades.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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Note: The following are available only on the IBM Intelligent Cluster System.

IBM introduces the FlashSystem™ portfolio of flash-based storage systems. Leveraging flash solid-state storage technology, FlashSystem devices are designed for cost-effective, high storage performance used to accelerate critical business applications. FlashSystem 720 and FlashSystem 820 devices feature patented Variable Stripe RAID, 2D Flash RAID, and other unique reliability technologies. Connectivity options include four QDR InfiniBand interface ports. FlashSystem 720 and FlashSystem 820 storage systems occupy 1U of standard 19-inch rack space and are available in the following models:

  • IBM FlashSystem 720 provides 5 TB or 10 TB of usable RAID 5 protected capacity (6 TB or 12 TB with RAID 0), based on SLC Flash technology
  • IBM FlashSystem 820 provides 10 TB or 20 TB of usable RAID 5 protected capacity (12 TB or 24 TB with RAID 0), based on eMLC Flash technology

Three-year warranty with customer replaceable units (CRU) and on-site service, along with optional warranty upgrades

Feature exchange

None



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Key prerequisites
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IBM FlashSystem is supported for InfiniBand attachment of selected:

  • IBM System x® servers
  • Intel™ and AMD processor-based servers

Refer to the IBM System Storage® Interoperation Center (SSIC) for additional details. Visit

http://www.ibm.com/systems/support/storage/ssic


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Planned availability date
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May 09, 2013



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Description
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Note: The following are available only on the IBM Intelligent Cluster System.

IBM FlashSystem 720 and FlashSystem 820 storage systems are external shared, flash, solid-state storage devices that provide high performance, density, and efficiency in small integrated rackmount footprints. FlashSystem 720 and FlashSystem 820 storage systems offer clients scalable, raw, usable capacity points from 5-20 TB using either SLC or eMLC flash storage media. FlashSystem 720 and FlashSystem 820 products also incorporate advanced reliability technology, including patented Variable Stripe RAID ( VSR™ ) self-healing data protection.

FlashSystem 720 and FlashSystem 820 storage systems are important building blocks for today's high-performance storage environments. As standard primary data storage devices, FlashSystem 720 and FlashSystem 820 products deliver performance beyond that of most traditional arrays, even those that incorporate solid-state drives (SSDs) or other flash technology. FlashSystem 720 and FlashSystem 820 storage systems can also be used as the top tier of storage in tiered storage architectures, such as the IBM Easy Tier® functionality available in IBM System Storage SAN Volume Controller or Storwize® V7000 storage virtualization platforms.

Patented VSR provides innovative data protection within each flash module of the FlashSystem 720 and FlashSystem 820 storage systems. VSR technology, available exclusively on FlashSystem products, allows each flash storage module to recover internally from most common flash failures. Recovery occurs without requiring downtime, loss of usable capacity, or loss of data protection. VSR rebuilds are managed by distributed controllers on each flash module, rather than centralized controllers. This higher granularity of VSR versus traditional RAID arrangements minimizes rebuild times and maximizes data availability.

In addition to VSR data protection, FlashSystem 720 and FlashSystem 820 storage systems incorporate other reliability features, including:

  • Error correcting codes (ECC) to provide bit-level reconstruction of data from flash chips
  • Checksums and data integrity fields to protect all internal data transfers within the system
  • Overprovisioning to enhance write endurance and decrease write amplification
  • Wear leveling algorithms that balance the number of writes among flash chips throughout the system
  • Sweeper algorithms that ensure all data within the system is read periodically to avoid data fade issues

IBM recommends implementing a data replication strategy in high availability environments to maximize data availability beyond the protections available within FlashSystem 720 and FlashSystem 820 storage systems.

Based on unique FPGA technology developed by Texas Memory Systems® , an IBM Company, IBM FlashSystem 720 and FlashSystem 820 storage systems are designed with the following attributes:

  • Four external QDR InfiniBand interface ports,
  • Single or double density flash modules for two capacity points per model
  • Two RJ45 10/100/1000BASE-T Ethernet ports for management, monitoring, and support connectivity through web, secure shell (SSH), and simple network monitoring protocol (SNMP) interfaces
  • Two redundant, hot-swappable power supply modules compatible with single-phase AC power systems around the world (100 - 240 V ac, 50Hz/60 Hz)

Compatible with standard InfiniBand storage area network (SAN) infrastructures, FlashSystem 720 and FlashSystem 820 storage systems interoperate with most common data center equipment, including IBM System x servers running a variety of operating systems. FlashSystem 720 and FlashSystem 820 storage systems require firmware version 5.6.0, or later. The following firmware features are included with all FlashSystem 720 and FlashSystem 820 storage systems:

  • Service Center connectivity: Provides a call-home link to IBM for proactive and reactive support purposes
  • Java-based web interface: Can be used by administrators to configure, manage, and monitor the system, update firmware, and conduct support tasks, supporting multiple systems within the same interface
  • Live system statistics: Can be used by administrators to view performance, data flow, and other key metrics in real-time
  • SSH (Secure Shell) console access: Provides full access to system administration functions through scriptable SSH command line connectivity
  • SNMP interface with trap functionality: Provides common monitoring mechanisms for system events
  • RAID 0 (striped) or JBOF (just a bunch of Flash) data layout across all active Flash modules in the system

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product number
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Note: The following are available only on the IBM Intelligent Cluster System.

Single Entity Offerings (SEO)

                                                       SEO
Description                                            number
 
 IBM FlashSystem 720 Storage System SLC 5TB            9832XS1
 IBM FlashSystem 720 Storage System SLC 10TB           9832XS2
 IBM FlashSystem 820 Storage System eMLC 10TB          9832XE1
 IBM FlashSystem 820 Storage System eMLC 20TB          9832XE2

The following are newly announced features on the specified models of the IBM xSeries® 9832 machine type:

Description                                         MT  Model Feature

IBM FlashSystem 720 Storage System SLC 5TB         9832  HC1
IBM FlashSystem 720 Storage System SLC 10TB        9832  HC2
IBM FlashSystem 820 Storage System eMLC 10TB       9832  HC3
IBM FlashSystem 820 Storage System eMLC 20TB       9832  HC4
 
UID Asset Tag Label                                9832  HC1     0747
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EMEA Long Leadtime Configurations                  9832  HC1     1763
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Hungary CHW plant 9SH                              9832  HC1     1764
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Guad CHW plant 9KQ                                 9832  HC1     1765
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RTP CHW 9NR                                        9832  HC1     1767
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Offload Manufacturing to Guadalajara HVEC          9832  HC1     1768
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Network Switch ID 01                               9832  HC1     3501
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                                                         HC3
                                                         HC4
25m Blue Cat5e Cable                               9832  HC1     3805
                                                         HC2
                                                         HC3
                                                         HC4
3m IBM Optical QDR InfiniBand QSFP Cable           9832  HC1     5989
                                                         HC2
                                                         HC3
                                                         HC4
10m IBM Optical QDR InfiniBand QSFP Cable          9832  HC1     5990
                                                         HC2
                                                         HC3
                                                         HC4
30m IBM Optical QDR InfiniBand QSFP Cable          9832  HC1     5991
                                                         HC2
                                                         HC3
                                                         HC4
SOFS Solution Code MFG Instruction                 9832  HC1     6124
                                                         HC2
                                                         HC3
                                                         HC4
SAP-BWA Solution Code MFG Instruction              9832  HC1     6125
                                                         HC2
                                                         HC3
                                                         HC4
InfoSphere-BWA Solution Code MFG Instruction       9832  HC1     6126
                                                         HC2
                                                         HC3
                                                         HC4
GMAS Solution Code MFG Instruction                 9832  HC1     6127
                                                         HC2
                                                         HC3
                                                         HC4
IBW-SSD Solution Code MFG Instruction              9832  HC1     6128
                                                         HC2
                                                         HC3
                                                         HC4
Cloudburst Solution Code MFG Instruction           9832  HC1     6129
                                                         HC2
                                                         HC3
                                                         HC4
SoNAS Solution Code MFG Instruction                9832  HC1     6130
                                                         HC2
                                                         HC3
                                                         HC4
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              9832  HC1     6201
                                                         HC2
                                                         HC3
                                                         HC4
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable                                              9832  HC1     6204
                                                         HC2
                                                         HC3
                                                         HC4
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              9832  HC1     6263
                                                         HC2
                                                         HC3
                                                         HC4
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              9832  HC1     6311
                                                         HC2
                                                         HC3
                                                         HC4
System x iDataPlex® Solution                        9832  HC1     7018
                                                         HC2
                                                         HC3
                                                         HC4
Integrate Network Switch in MFG                    9832  HC1     7829
                                                         HC2
                                                         HC3
                                                         HC4
Customer Solution Center Services                  9832  HC1     7831
                                                         HC2
                                                         HC3
                                                         HC4
e1350 Special Bid Solution Component               9832  HC1     7929
                                                         HC2
                                                         HC3
                                                         HC4
Consolidate Shipment                               9832  HC1     8031
                                                         HC2
                                                         HC3
                                                         HC4
e1350 Solution Component                           9832  HC1     8034
                                                         HC2
                                                         HC3
                                                         HC4
TAA Compliant Order                                9832  HC1     8067
                                                         HC2
                                                         HC3
                                                         HC4
Integrate in manufacturing                         9832  HC1     8971
                                                         HC2
                                                         HC3
                                                         HC4
Ship Uninstalled (Safety)                          9832  HC1     8972
                                                         HC2
                                                         HC3
                                                         HC4
0.5m IBM QSFP Copper Cable                         9832  HC1     A0RC
                                                         HC2
                                                         HC3
                                                         HC4
1m IBM QSFP Copper Cable                           9832  HC1     A0RD
                                                         HC2
                                                         HC3
                                                         HC4
3m IBM QSFP Copper Cable                           9832  HC1     A0RE
                                                         HC2
                                                         HC3
                                                         HC4
InfoSphere-BWA R2 Solution Code Mfg Instruction    9832  HC1     A0ZZ
                                                         HC2
                                                         HC3
                                                         HC4
System x Cluster Upgrade                           9832  HC1     A103
                                                         HC2
                                                         HC3
                                                         HC4
Integrated Solutions - Microsoft™                   9832  HC1     A192
                                                         HC2
                                                         HC3
                                                         HC4
Integrated Solutions                               9832  HC1     A193
                                                         HC2
                                                         HC3
                                                         HC4
IntraRack CAT6 Cable Service                       9832  HC1     A1MR
                                                         HC2
                                                         HC3
                                                         HC4
10m CAT6 Yellow Cable                              9832  HC1     A1MS
                                                         HC2
                                                         HC3
                                                         HC4
10m CAT6 Green Cable                               9832  HC1     A1MT
                                                         HC2
                                                         HC3
                                                         HC4
10m CAT6 Blue Cable                                9832  HC1     A1MU
                                                         HC2
                                                         HC3
                                                         HC4
25m CAT6 Yellow Cable                              9832  HC1     A1MV
                                                         HC2
                                                         HC3
                                                         HC4
25m CAT6 Green Cable                               9832  HC1     A1MW
                                                         HC2
                                                         HC3
                                                         HC4
25m CAT6 Blue Cable                                9832  HC1     A1MX
                                                         HC2
                                                         HC3
                                                         HC4
High Performance Analytics Appliance               9832  HC1     A1NN
                                                         HC2
                                                         HC3
                                                         HC4
IBM System for Cloud Solution                      9832  HC1     A2EE
                                                         HC2
                                                         HC3
                                                         HC4
BladeCenter Foundation for Cloud                   9832  HC1     A2HM
                                                         HC2
                                                         HC3
                                                         HC4
IBM Smart Analytics 5700                           9832  HC1     A2VZ
                                                         HC2
                                                         HC3
                                                         HC4
1m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable                                              9832  HC1     A2YG
                                                         HC2
                                                         HC3
                                                         HC4
3m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable                                              9832  HC1     A2YH
                                                         HC2
                                                         HC3
                                                         HC4
0.5m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable                                              9832  HC1     A2YJ
                                                         HC2
                                                         HC3
                                                         HC4
3m Mellanox QSFP Optical FDR14 InfiniBand Cable    9832  HC1     A2YL
                                                         HC2
                                                         HC3
                                                         HC4
5m Mellanox QSFP Optical FDR14 InfiniBand Cable    9832  HC1     A2YM
                                                         HC2
                                                         HC3
                                                         HC4
10m Mellanox QSFP Optical FDR14 InfiniBand Cable   9832  HC1     A2YN
                                                         HC2
                                                         HC3
                                                         HC4
15m Mellanox QSFP Optical FDR14 InfiniBand Cable   9832  HC1     A2YP
                                                         HC2
                                                         HC3
                                                         HC4
20m Mellanox QSFP Optical FDR14 InfiniBand Cable   9832  HC1     A2YQ
                                                         HC2
                                                         HC3
                                                         HC4
30m Mellanox QSFP Optical FDR14 InfiniBand Cable   9832  HC1     A2YR
                                                         HC2
                                                         HC3
                                                         HC4
50m Mellanox QSFP Optical FDR14 InfiniBand Cable   9832  HC1     A2YS
                                                         HC2
                                                         HC3
                                                         HC4
VMware on System x with IBM SmartCloud® Entry       9832  HC1     A39S
                                                         HC2
                                                         HC3
                                                         HC4
IBM Integrated Platform HPC Solution               9832  HC1     A3BA
                                                         HC2
                                                         HC3
                                                         HC4
IBM GNRx Solution                                  9832  HC1     A3BB
                                                         HC2
                                                         HC3
                                                         HC4
IBM Netezza® Network Analytics Accelerator (NAA)    9832  HC1     A3BC
                                                         HC2
                                                         HC3
                                                         HC4
IBM BigInsights™ Integrated Cluster                 9832  HC1     A3BD
                                                         HC2
                                                         HC3
                                                         HC4
2m Mellanox Connect QSFP Passive Copper FDR10
InfiniBand Cable                                   9832  HC1     A44F
                                                         HC2
                                                         HC3
                                                         HC4
IBM FlashSystem 720 Storage System SLC 5TB         9832  HC1     A46V
IBM FlashSystem 720 Storage System SLC 10TB        9832  HC2     A46W
IBM FlashSystem 820 Storage System eMLC 10TB       9832  HC3     A46X
IBM FlashSystem 820 Storage System eMLC 20TB       9832  HC4     A46Y

Model conversions

Not applicable.

Feature conversions

Not applicable.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-067


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Publications
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The following publications are shipped with the product.

Additional copies of individual publications are available at

http://ibm.com/systems/storage/flash
                                               Availability
                   Title                       Date
 
IBM FlashSystem 720 Installation,              April 30, 2013   
 Service, and User Guide
 
IBM FlashSystem 820 Installation,              April 30, 2013
 Service, and User Guide
 


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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.



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Technical information
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Specified operating environment

Physical specifications

IBM FlashSystem 720 and FlashSystem 820:

  • Width: 432 mm (17 in)
  • Depth: 638 mm (25.1 in)
  • Height: 44 mm (1.7 in)
  • Weight:
    • 12.7 kg (27.99 lb) with single density capacity.
    • 13.6 kg (29.98 lb) with double density capacity.

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

IBM FlashSystem 9832:

  • Air temperature
    • Operating: 10°C to 35°C (50°F to 95°F) at 30.5 below to 3,000 m above sea level (100 below to 9,840 ft above)
    • Nonoperating: -10°C to 50°C (14°F to 125°F)
  • Relative humidity:
    • Operating: 20% to 80%
    • Non-operating: 10% to 90%
  • Electrical power:
    • Voltage range: 100 - 240 V ac
    • Frequency: 50 - 60 Hz
  • Acoustical noise emission:
    • 8.0 bels (idling)
    • 8.0 bels (operating)
  • 9832-XS2
    • Power consumption: 350 watts
    • Heat dissipation: 1194 BTU per hour
  • 9832-XE2
    • Power consumption: 300 watts
    • Heat dissipation: 1023 BTU per hour

Hardware requirements

When equipped with InfiniBand interfaces, FlashSystem 720 and FlashSystem 820 storage systems are designed to support InfiniBand storage connectivity to the following:

Servers

  • IBM System x servers and other x86 architecture servers with various standard InfiniBand interfaces. Host interfaces must be capable of at least 40 Gbps QDR operation for maximum performance.

Infrastructure

  • Most standard InfiniBand cables with QSFP connectors. Cables must be capable of at least 40 Gbps QDR operation for maximum performance.
  • Most standard InfiniBand switches. All InfiniBand infrastructure must be capable of at least 40 Gbps QDR operation for maximum performance.

FlashSystem 720 and FlashSystem 820 storage systems require one standard RJ45 10/100/1000BASE-T Ethernet connection to access management and support interfaces.

For specific support information and hardware requirements

http://ibm.com/systems/storage/flash
Software requirements

IBM FlashSystem 720 and FlashSystem 820 storage systems typically do not require specific software packages to access data, beyond standard InfiniBand (SRP) driver stacks typically included with the host adapters for those networks. On some operating systems, multipathing may require additional host software configuration. Some Power Systems™ operating environments may require the use of Virtual I/O Server (VIOS) for data access. IBM FlashSystem 720 and FlashSystem 820 storage systems require a web browser with Java™ support for management web GUI access. SSH management and SNMP notifications require appropriate standard software support from server platforms.

Limitations

Note: Flash memory cells have an intrinsic, finite number of program/erase cycles that each cell can incur. As a result, Flash modules have a maximum amount of program/erase cycles to which it can be subjected. IBM's warranty for Flash modules is limited to devices that have not reached the maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the product. Any flash module that reaches this limit may fail to operate according to its specifications.

Planning information

Customer responsibilities

IBM FlashSystem 720 and FlashSystem 820 storage systems, occupy one rack unit (RU) and can be supplied by either power distribution unit (PDU) or power cord. FlashSystem 720 and 820 use one RJ45 Ethernet connection for its management interface, and up to four host interface connections, which are QSFP InfiniBand connections.

Cable orders

Fiber optic cable: A fiber optic cable is required for attaching the IBM FlashSystem to the host system adapter. The cable can be client supplied or ordered with the FlashSystem in the lengths available. The attaching fiber cable must be 62.5/125 micron (OM1) for distances up to 150 meters at 2 Gbps speed, 70 meters at 4 Gbps, 21 meters at 8 Gbps, 33 m at 10 Gbps, or 15 m at 16 Gbps. The attaching fiber cable must be 50.0/125 micron (OM2) for distances up to 300 meters at 2 Gbps speed, 150 meters at 4 Gbps, 50 meters at 8 Gbps, or 35 m at 16 Gbps. The attaching fiber cable must be 50.0 micron (OM3) for distances up to 150 meters at 8 Gbps, or 100 m at 16 Gbps. Longwave transceivers require 9-micron single-mode fibre optic cables. The connection is an LC connector type.

In many situations, the lengths and installation of fiber optic cables required will be unique to each client's configuration and facility specifications. Product support services offered by IBM Global Services' Site and Connectivity Solutions can provide assistance for these unique cabling and installation requirements.

Installability

Hardware installation time for FlashSystem 720 and FlashSystem 820 is estimated at less than one hour.

Security, auditability, and control

This product uses a system log to record all changes.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Terms and conditions
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IBM Global Financing

Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM .

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203

Warranty period

System 9832 - Three years.

Note: For configurations that support the RAID Battery, the RAID battery will be warranted for one year effective on its "Date of Installation." All other product warranty terms for the machine remain unchanged.

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service and service level of a part or feature is the same as the machine it is installed in.

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

  • Power supply modules
  • Power cords
  • C13 to C14 PDU line cords
  • InfiniBand cables

The following parts have been designated as Tier 2 CRUs:

  • Host interface card (InfiniBand)
  • Network interface card (MCP)
  • Riser card
  • Fans
  • Battery

Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly, top cover, and bezel) is customer responsibility. If IBM acquires or installs a structural component at your request, you will be charged for the service.

On-site Service

This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001 .

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

  • 7 x 24 hours Same Day
  • 5 x 9 hours Next Business Day (NBD)
  • 7 x 4 hours Same Day
ServicePac , ServiceSuite , ServiceElect, and ServiceElite

ServicePac® , ServiceSuite® , ServiceElect, ServiceElite provide hardware warranty service upgrades, maintenance, selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Internal Code and Licensed Machine Code

These products do not contain Licensed Internal Code or Licensed Machine Code.

Machine Code License acceptance requirement

Acceptance-By-Use Machine: Yes, acceptance of the Machine Code license terms is conveyed through the user's initial use of the machine.

Educational allowance

None



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Prices
Bottom rule

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

 
                                                   Field   Plant
                      Machine                      Install Install
Description          Type Model                    only    only
 
IBM FlashSystem 720  9832 XS1                       N       Y
Storage System SLC
5 TB
IBM FlashSystem 720  9832 XS2                       N       Y
Storage System SLC
10 TB
 
IBM FlashSystem 820  9832 XE1                       N       Y
Storage System eMLC
10 TB
IBM FlashSystem 820  9832 XE2                       N       Y
Storage System eMLC
20 TB
 
 

The following are newly announced features on the specified models of the IBM xSeries 9832 machine type:

                                                     Initial/
                                                     MES/
Description                  Model    Feature        Both/         
                             Number   Number         Support  CSU  

IBM FlashSystem 720 Storage System SLC 5TB
                              HC1                             Yes
IBM FlashSystem 720 Storage System SLC 10TB
                              HC2                             Yes
IBM FlashSystem 820 Storage System eMLC 10TB
                              HC3                             Yes
IBM FlashSystem 820 Storage System eMLC 20TB
                              HC4                             Yes
 
UID Asset Tag Label
                              HC1      0747          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial

 
EMEA Long Leadtime Configurations
                              HC1      1763          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Hungary CHW plant 9SH
                              HC1      1764          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Guad CHW plant 9KQ
                              HC1      1765          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
ISTC CHW 9K2
                              HC1      1766          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
RTP CHW 9NR
                              HC1      1767          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to Guadalajara HVEC
                              HC1      1768          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to RTP HVEC
                              HC1      1769          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Offload Manufacturing to ISTC
                              HC1      1770          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Capacity Scheduling Service
                              HC1      1772          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom SLA Scheduling Service
                              HC1      1796          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Asset Tagging - Standard
                              HC1      2200          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Asset Tagging - Enhanced
                              HC1      2201          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for Global Trade Number (UPC or EAN)
                              HC1      2207          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Labeling
                              HC1      2220          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Custom Palletization
                              HC1      2221          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for a new Vendor Logo Hardware
                              HC1      2247          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for an existing IBM Feature
                              HC1      2248          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Request for an existing Public RPQ
                              HC1      2249          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack Installation of 1U Component
                              HC1      2305          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IntraRack CAT5E Cable Service
                              HC1      2323          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 01
                              HC1      3101          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 02
                              HC1      3102          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 03
                              HC1      3103          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 04
                              HC1      3104          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 05
                              HC1      3105          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 06
                              HC1      3106          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 07
                              HC1      3107          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 08
                              HC1      3108          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 09
                              HC1      3109          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 10
                              HC1      3110          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 11
                              HC1      3111          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 12
                              HC1      3112          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 13
                              HC1      3113          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 14
                              HC1      3114          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 15
                              HC1      3115          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 16
                              HC1      3116          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 17
                              HC1      3117          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 18
                              HC1      3118          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 19
                              HC1      3119          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 20
                              HC1      3120          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 21
                              HC1      3121          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 22
                              HC1      3122          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 23
                              HC1      3123          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 24
                              HC1      3124          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 25
                              HC1      3125          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 26
                              HC1      3126          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 27
                              HC1      3127          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 28
                              HC1      3128          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 29
                              HC1      3129          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 30
                              HC1      3130          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 31
                              HC1      3131          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 32
                              HC1      3132          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 33
                              HC1      3133          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 34
                              HC1      3134          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 35
                              HC1      3135          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 36
                              HC1      3136          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 37
                              HC1      3137          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 38
                              HC1      3138          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 39
                              HC1      3139          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 40
                              HC1      3140          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 41
                              HC1      3141          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 42
                              HC1      3142          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 43
                              HC1      3143          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 44
                              HC1      3144          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 45
                              HC1      3145          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 46
                              HC1      3146          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 47
                              HC1      3147          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 48
                              HC1      3148          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 49
                              HC1      3149          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 50
                              HC1      3150          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 51
                              HC1      3151          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 52
                              HC1      3152          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 53
                              HC1      3153          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 54
                              HC1      3154          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 55
                              HC1      3155          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 56
                              HC1      3156          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 57
                              HC1      3157          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 58
                              HC1      3158          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 59
                              HC1      3159          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 60
                              HC1      3160          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 61
                              HC1      3161          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 62
                              HC1      3162          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 63
                              HC1      3163          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack 64
                              HC1      3164          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U05
                              HC1      3205          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U06
                              HC1      3206          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U07
                              HC1      3207          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U08
                              HC1      3208          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U09
                              HC1      3209          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U10
                              HC1      3210          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U11
                              HC1      3211          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U12
                              HC1      3212          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U13
                              HC1      3213          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U14
                              HC1      3214          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U15
                              HC1      3215          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U16
                              HC1      3216          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U17
                              HC1      3217          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U18
                              HC1      3218          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U19
                              HC1      3219          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U20
                              HC1      3220          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U21
                              HC1      3221          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U22
                              HC1      3222          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U23
                              HC1      3223          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U24
                              HC1      3224          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U25
                              HC1      3225          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U26
                              HC1      3226          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U27
                              HC1      3227          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U28
                              HC1      3228          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U29
                              HC1      3229          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U30
                              HC1      3230          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U31
                              HC1      3231          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U32
                              HC1      3232          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U33
                              HC1      3233          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U34
                              HC1      3234          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U35
                              HC1      3235          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U36
                              HC1      3236          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U37
                              HC1      3237          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U38
                              HC1      3238          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U39
                              HC1      3239          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U40
                              HC1      3240          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U41
                              HC1      3241          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Rack location U42
                              HC1      3242          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 01
                              HC1      3501          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 02
                              HC1      3502          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 03
                              HC1      3503          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 04
                              HC1      3504          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 05
                              HC1      3505          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 06
                              HC1      3506          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 07
                              HC1      3507          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 08
                              HC1      3508          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 09
                              HC1      3509          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 10
                              HC1      3510          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 11
                              HC1      3511          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 12
                              HC1      3512          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 13
                              HC1      3513          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 14
                              HC1      3514          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 15
                              HC1      3515          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 16
                              HC1      3516          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 17
                              HC1      3517          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 18
                              HC1      3518          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 19
                              HC1      3519          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 20
                              HC1      3520          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 21
                              HC1      3521          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 22
                              HC1      3522          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 23
                              HC1      3523          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 24
                              HC1      3524          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 25
                              HC1      3525          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 26
                              HC1      3526          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 27
                              HC1      3527          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 28
                              HC1      3528          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 29
                              HC1      3529          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Network Switch ID 30
                              HC1      3530          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Yellow Cat5e Cable
                              HC1      3791          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Yellow Cat5e Cable
                              HC1      3792          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Yellow Cat5e Cable
                              HC1      3793          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Yellow Cat5e Cable
                              HC1      3794          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Yellow Cat5e Cable
                              HC1      3795          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Green Cat5e Cable
                              HC1      3796          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Green Cat5e Cable
                              HC1      3797          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Green Cat5e Cable
                              HC1      3798          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Green Cat5e Cable
                              HC1      3799          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Green Cat5e Cable
                              HC1      3800          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.6m Blue Cat5e Cable
                              HC1      3801          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m Blue Cat5e Cable
                              HC1      3802          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Blue Cat5e Cable
                              HC1      3803          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Blue Cat5e Cable
                              HC1      3804          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m Blue Cat5e Cable
                              HC1      3805          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m IBM Optical QDR InfiniBand QSFP Cable
                              HC1      5989          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m IBM Optical QDR InfiniBand QSFP Cable
                              HC1      5990          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
30m IBM Optical QDR InfiniBand QSFP Cable
                              HC1      5991          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
SOFS Solution Code MFG Instruction
                              HC1      6124          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
SAP-BWA Solution Code MFG Instruction
                              HC1      6125          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
InfoSphere-BWA Solution Code MFG Instruction
                              HC1      6126          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
GMAS Solution Code MFG Instruction
                              HC1      6127          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBW-SSD Solution Code MFG Instruction
                              HC1      6128          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Cloudburst Solution Code MFG Instruction
                              HC1      6129          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
SoNAS Solution Code MFG Instruction
                              HC1      6130          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6201          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power
Cable
                              HC1      6204          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6263          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              HC1      6311          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
System x iDataPlex Solution
                              HC1      7018          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrate Network Switch in MFG
                              HC1      7829          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Customer Solution Center Services
                              HC1      7831          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
e1350 Special Bid Solution Component
                              HC1      7929          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Consolidate Shipment
                              HC1      8031          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
e1350 Solution Component
                              HC1      8034          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
TAA Compliant Order
                              HC1      8067          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrate in manufacturing
                              HC1      8971          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Ship Uninstalled (Safety)
                              HC1      8972          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.5m IBM QSFP Copper Cable
                              HC1      A0RC          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1m IBM QSFP Copper Cable
                              HC1      A0RD          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m IBM QSFP Copper Cable
                              HC1      A0RE          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
InfoSphere-BWA R2 Solution Code Mfg Instruction
                              HC1      A0ZZ          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
System x Cluster Upgrade
                              HC1      A103          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrated Solutions - Microsoft
                              HC1      A192          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
Integrated Solutions
                              HC1      A193          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IntraRack CAT6 Cable Service
                              HC1      A1MR          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m CAT6 Yellow Cable
                              HC1      A1MS          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m CAT6 Green Cable
                              HC1      A1MT          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m CAT6 Blue Cable
                              HC1      A1MU          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m CAT6 Yellow Cable
                              HC1      A1MV          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m CAT6 Green Cable
                              HC1      A1MW          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
25m CAT6 Blue Cable
                              HC1      A1MX          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
High Performance Analytics Appliance
                              HC1      A1NN          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM System for Cloud Solution
                              HC1      A2EE          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
BladeCenter Foundation for Cloud
                              HC1      A2HM          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM Smart Analytics 5700
                              HC1      A2VZ          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
1m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable
                              HC1      A2YG          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable
                              HC1      A2YH          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
0.5m Mellanox QSFP Passive Copper FDR14 InfiniBand
Cable
                              HC1      A2YJ          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
3m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YL          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
5m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YM          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
10m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YN          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
15m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YP          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
20m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YQ          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
30m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YR          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
50m Mellanox QSFP Optical FDR14 InfiniBand Cable
                              HC1      A2YS          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
VMware on System x with IBM SmartCloud Entry
                              HC1      A39S          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM Integrated Platform HPC Solution
                              HC1      A3BA          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM GNRx Solution
                              HC1      A3BB          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM Netezza Network Analytics Accelerator (NAA)
                              HC1      A3BC          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM BigInsights Integrated Cluster
                              HC1      A3BD          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
2m Mellanox Connect QSFP Passive Copper FDR10
InfiniBand Cable
                              HC1      A44F          Initial
                              HC2                    Initial
                              HC3                    Initial
                              HC4                    Initial
IBM FlashSystem 720 Storage System SLC 5TB
                              HC1      A46V          Initial
IBM FlashSystem 720 Storage System SLC 10TB
                              HC2      A46W          Initial
IBM FlashSystem 820 Storage System eMLC 10TB
                              HC3      A46X          Initial
IBM FlashSystem 820 Storage System eMLC 20TB
                              HC4      A46Y          Initial

ServicePac information

 
ServicePac for Warranty and Maintenance
 
Machine
type/                                            ServicePac ServicePac
Model           Description                           SEO      MTM

9832-HC1 3 Year Onsite Repair 24x7 4 Hour Response  00EM900 675686Y
9832-HC3 3 Year Onsite Repair 24x7 4 Hour Response  00EM900 675686Y
9832-XE1 3 Year Onsite Repair 24x7 4 Hour Response  00EM900 675686Y
9832-XS1 3 Year Onsite Repair 24x7 4 Hour Response  00EM900 675686Y
9832-HC2 3 Year Onsite Repair 24x7 4 Hour Response  00EM902 675686Z
9832-HC4 3 Year Onsite Repair 24x7 4 Hour Response  00EM902 675686Z
9832-XE2 3 Year Onsite Repair 24x7 4 Hour Response  00EM902 675686Z
9832-XS2 3 Year Onsite Repair 24x7 4 Hour Response  00EM902 675686Z
 
ServicePac for Maintenance Agreement
 
9832-HC1 1 Year Onsite Repair 24x7 4 Hour Response  00EM901 6756F7H
9832-HC3 1 Year Onsite Repair 24x7 4 Hour Response  00EM901 6756F7H
9832-XE1 1 Year Onsite Repair 24x7 4 Hour Response  00EM901 6756F7H
9832-XS1 1 Year Onsite Repair 24x7 4 Hour Response  00EM901 6756F7H
9832-HC2 1 Year Onsite Repair 24x7 4 Hour Response  00EM903 6756F7J
9832-HC4 1 Year Onsite Repair 24x7 4 Hour Response  00EM903 6756F7J
9832-XE2 1 Year Onsite Repair 24x7 4 Hour Response  00EM903 6756F7J
9832-XS2 1 Year Onsite Repair 24x7 4 Hour Response  00EM903 6756F7J
 
Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Intelligent Cluster, IBM FlashSystem, FlashSystem, BigInsights, Power Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, System x, System Storage, Easy Tier, Storwize, xSeries, iDataPlex, IBM SmartCloud, PartnerWorld, AIX, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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