IBM Domino Applications on Cloud expands license options, offering several new editions with focused feature sets designed to meet client-specific business requirements

IBM Europe Software Announcement ZP18-0317
August 7, 2018

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsAnnouncement countriesAnnouncement countries


Overview

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IBM® Domino® Applications on Cloud is a subscription-based service that offers an IBM-hosted solution for Domino Applications on IBM Cloud™. The service offers robust performance and high availability for mission-critical applications. The solution is offered as a managed service and can help reduce the cost, complexity, and risk of managing your own infrastructure.

Benefits of IBM Domino Applications on Cloud:

  • Improved economics. Reduce capital expenditure that is related to hardware, hardware maintenance, and hardware refreshes; and further reduce operating expenses that are related to internal resource costs and costs related to system down time.
  • Re-deploy skills on new growth initiatives. With the managed cloud infrastructure, your organization can worry less about in-house infrastructure maintenance, thereby freeing up skills and resources to drive new growth initiatives.
  • Improved agility. Your business benefits from the flexibility and scalability offered by IBM cloud infrastructure and the pay-as-you-go pricing model that can grow and shrink according to your needs.

Domino Applications on Cloud enhanced capabilities include two new Non-BYOL (Bring Your Own License) subscription editions along with add-ons such as development or replica environment, additional storage, and two labor service editions to help your organization migrate to the cloud.

New services include:

  • An Entry edition that no longer requires clients to carry a requisite on-premises license entitlement. This edition is designed for smaller application needs.
  • A Standard edition that no longer requires clients to carry a requisite on-premises license entitlement. This edition can grow to larger enterprise requirements. The Standard edition also provides the following optional add-ons:
    • Replica application instances for clustering needs
    • Development application instance
    • Additional storage for an application instance

Labor services:

  • Cloud Migration Advisory Services engagement provides expert guidance to accelerate the client's environment move to Domino Applications on Cloud (DAC).
  • Cloud Migration Fast Track Services engagement provides access to IBM experts who can help clients analyze, remediate, and move up to 10 Domino applications to their Domino Applications on Cloud (DAC) environment.


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Key prerequisites

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IBM Domino Applications on Cloud offers a BYOL edition. BYOL offerings require the client to have previously acquired appropriate license entitlements and an active subscription and support license to the associated IBM program identified in the table below. For more information, go to the IBM Domino website.

Program number VRM Program name
5724-Z14 Up to 9.0.1 IBM Domino Server
5725-E32 Up to 9.0.1 IBM XWork Server
5724-Z08 Up to 9.0.1 IBM Domino Enterprise Client Access


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Planned availability date

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August 7, 2018



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Accessibility by people with disabilities

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A US Section 508 Accessibility Compliance Report containing details on accessibility compliance can be found on the Product accessibility information website.



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Program number

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Program number VRM Program name
5900-A1K Cloud Service IBM Domino Applications on Cloud


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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None.



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Services

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Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.



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Technical information

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Specified operating environment

Software requirements

The service can be accessed through Notes®, IBM Client Application Access (ICAA), or a web browser.

IBM Client Success Portal

The IBM Client Success Portal is your gateway to technical support. This includes access to forums and technical resources for running and managing your cloud offering. To help save time and simplify support, the Client Success Portal can help you find answers, and submit and track problems. These tools are available through your IBM support agreement at no additional charge. Read about support for offerings in the IBM SaaS Support Handbook.

Planning information

Packaging

This offering is delivered through the internet.



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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Product group: SmartCloud Social Business

Product: IBM Domino Applications on Cloud (5900-A1K)

Product category: SmartCloud Social Business


Passport Advantage

Part number description Part number
IBM Hosted Domino Applications on Cloud Entry Edition Primary Application Instance per Month D00P4ZX
IBM Hosted Domino Applications on Cloud Entry Edition Replica Application Instance per Month D00P5ZX
IBM Hosted Domino Applications on Cloud Standard Edition Primary Application Instance per Month D00P1ZX
IBM Hosted Domino Applications on Cloud Standard Edition Replica Application Instance per Month D00P2ZX
IBM Hosted Domino Applications on Cloud Standard Edition Non-production Application Instance per Month D00P0ZX
IBM Hosted Domino Applications on Cloud Additional Storage 50 Gigabytes per Month D00NZZX
IBM Hosted Domino Applications on Cloud Migration Advisory Services Engagement Set Up D00NXZX
IBM Hosted Domino Applications on Cloud Migration Service Fast Track Engagement Set Up D00NYZX

The following part number descriptions have changed, and were previously announced.

Part number description Part number
IBM Hosted Domino Applications on Cloud BYOL Edition Primary Application Instance per Month D00B9ZX
IBM Hosted Domino Applications on Cloud BYOL Edition Replica Application Instance per Month D00B7ZX
IBM Hosted Domino Applications on Cloud BYOL Edition Non-production Application Instance per Month D00B8ZX

Charge metric


Cloud Service

Program name PID number Service Description document number
IBM Domino Applications on Cloud 5900-A1K 7959

See the Cloud Services terms website to find the listed service description document number that corresponds to the date of this announcement. Select your language of choice and scroll down to the Charge Metrics section.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use -- General Terms for Cloud Offerings and the applicable offering Service Description.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Handbook or in service-specific documentation.

Terms of Use

Cloud Service offering-specific terms are available on the Cloud Service terms website.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

No

Variable charges apply

No

Educational allowance available

Education allowance does not apply. Education software allowance does not apply. Special education prices are available for qualified clients through Passport Advantage.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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IBM Electronic Services

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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization's system.

For additional information, go to the IBM Electronic Service Agent website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information about how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



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Prices

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Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage website.

For all local charges, contact your IBM representative.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



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Announcement countries

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All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

IBM Cloud and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Domino, Global Technology Services, PartnerWorld, Passport Advantage, Express, Notes and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Directory of worldwide contacts

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