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Software withdrawal: IBM Marketing Center, IBM eMessage, and IBM Search Marketing to support repackaging of selected SaaS part numbers

IBM United States Withdrawal Announcement 914-076
April 15, 2014

Table of contents
 Withdrawn programs Withdrawn programs


Top rule
Withdrawn programs
Bottom rule

Effective on April 16, 2014, IBM® will withdraw from marketing select part numbers from the following programs licensed under the IBM International Program License Agreement.


Program
number        Program release name

5725-I03      IBM Marketing Center 
5725-E28      IBM eMessage
5725-E35      IBM Search Marketing

Parts for IBM Marketing Center and IBM eMessage are withdrawn in support of announced changes to simplify packaging and pricing and to introduce new stand-alone offerings for these products. The changes are described in the following announcements, which include replacement parts for select parts withdrawn in this announcement:

Customers currently subscribed to all offerings noted as withdrawn in this announcement will have no impact to their current subscriptions nor support as a result of the withdrawal.

IBM Marketing Center

The changes made to Marketing Center enable customers to subscribe to Marketing Center offerings (Email, Sites, Lists, Push Notification and Web Push & Inbox) without requiring an additional subscription to Marketing Center - Platform. Details regarding Marketing Center changes are as follows:

IBM eMessage

The changes made to eMessage involves withdrawing the IBM eMessage Onboarding Package and replacing it with both Onboarding and Ongoing services, available in Standard or Professional levels.

IBM Search Marketing

All parts for IBM Search Marketing are withdrawn from marketing with no replacements. Search engine marketing (SEM) services for IBM Digital Analytics are available from IBM Business Partners. IBM delivers data captured through IBM Digital Analytics to the IBM Business Partners for use in reporting and campaign management. To find out more, contact your IBM representative.

Withdrawn and replacement parts information

The Marketing Center - Platform One-Time Setup part is withdrawn and replaced with IBM Marketing Center - Sites Onboarding Services, which is now a prerequisite only for IBM Marketing Center - Sites.

          Withdrawn parts                         Replacement parts

                       Withdrawal
                       from
Part    Part           marketing        Part    Part             Availability
number  description    date             number  description      date
  
D0TEXLL IBM Marketing  April 16, 2014   D14L1LL IBM Marketing    April 15, 2014
        Center  -                               Center  - Sites
        Platform                                Onboarding
        One-Time                                Service
        Setup                                   Engagement
                                                Remotely
                                                Delivered
                                                Service

The Marketing Center - Platform parts are withdrawn with no replacements.

          Withdrawn parts

                       Withdrawal
                       from
Part    Part           marketing
number  description    date

D0TEULL IBM Marketing  April 16, 2014
        Center  -
        Platform
        Million Server
        Calls per
        Month 
 
D0TEVLL IBM Marketing  April 16, 2014
        Center  -
        Platform Daily
        Fee for
        Partial Month 
 
D0TEWLL IBM Marketing  April 16, 2014
        Center  -
        Platform
        Million Server
        Calls Overage

The Marketing Center - Email Onboarding Package is withdrawn and replaced with both Onboarding and Ongoing services, available in Advisory, Standard, or Professional levels.

          Withdrawn parts                         Replacement parts

                       Withdrawal
                       from
Part    Part           marketing        Part    Part            Availability
number  description    date             number  description     date

D0WN9LL IBM Marketing  April 16, 2014   D14KULL IBM Marketing   April 15, 2014
        Center  - Email                         Center  - Email
        Onboarding                              Onboarding
        Packaging                               Advisory
        Engagement                              Services
        Remotely                                Engagement
        Delivered                               Remotely
        Service                                 Delivered
                                                Service 
 
                                        D14KSLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Advisory
                                                Services
                                                Engagement Per
                                                Annum 
 
                                        D14KTLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Advisory
                                                Services
                                                Daily Fee for
                                                Partial Month 
 
                                        D14KXLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Onboarding
                                                Standard
                                                Services
                                                Engagement
                                                Remotely
                                                Delivered
                                                Service 
 
                                        D14KVLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Standard
                                                Services
                                                Engagement
                                                Per Annum 
 
                                        D14KWLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Standard
                                                Services
                                                Daily Fee for
                                                Partial Month 
 
                                        D14L0LL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Onboarding
                                                Professional
                                                Services
                                                Engagement
                                                Remotely
                                                Delivered
                                                Service 
 
                                        D14KYLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Professional
                                                Services
                                                Engagement
                                                Per Annum 
 
                                        D14KZLL IBM Marketing   April 15, 2014
                                                Center  - Email
                                                Ongoing
                                                Professional
                                                Services
                                                Daily Fee for
                                                Partial Month

The IBM eMessage Onboarding Package is withdrawn and replaced with both Onboarding and Ongoing services, available in Standard or Professional levels.


          Withdrawn parts                         Replacement parts

                       Withdrawal
                       from
Part    Part           marketing        Part    Part             Availability
number  description    date             number  description      date

D0WKQLL IBM eMessage   April 16, 2014   D14KNLL IBM eMessage -   April 15, 2014
        Onboarding                              Email
        Package                                 Onboarding
                                                Standard
                                                Services
                                                Engagement
                                                Remotely
                                                Delivered
                                                Service 
 
                                        D14KLLL IBM eMessage -   April 15, 2014
                                                Email Ongoing
                                                Standard
                                                Services
                                                Engagement
                                                per Annum 
 
                                        D14KMLL IBM eMessage -   April 15, 2014
                                                Email Ongoing
                                                Standard
                                                Services
                                                Daily Fee for
                                                Partial Month 
 
                                        D14KRLL IBM eMessage -   April 15, 2014
                                                Email Onboarding
                                                Professional
                                                Services
                                                Engagement
                                                Remotely
                                                Delivered
                                                Service 
 
                                        D14KPLL IBM eMessage -   April 15, 2014
                                                Email Ongoing
                                                Professional
                                                Services
                                                Engagement
                                                per Annum 
 
                                        D14KQLL IBM eMessage -   April 15, 2014
                                                Email Ongoing
                                                Professional
                                                Services
                                                Daily Fee for
                                                Partial Month

All parts for IBM Search Marketing are withdrawn with no replacements.

          Withdrawn parts

                       Withdrawal
                       from
Part    Part           marketing
number  description    date

D1004LL IBM Search     April 16, 2014
        Marketing
        Thousand Spend
        Conversion
        Unit Overage 
 
D1003LL IBM Search     April 16, 2014
        Marketing
        Thousand Spend
        Conversion
        Unit Daily
        Fee for
        Partial Month 
 
D1002LL IBM Search     April 16, 2014
        Marketing
        Thousand Spend
        Conversion
        Unit per Month 
 
D0NC2LL IBM Search     April 16, 2014
        Marketing
        Premium
        Onboarding
        Services
        Engagement
        Remotely
        Delivered
        Service



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Top rule
Reference information
Bottom rule

Software Announcement 214-172, dated April 15, 2014, introduces replacement parts for withdrawn Marketing Center parts and new, mandatory remotely delivered services for Marketing Center and eMessage Email subscribers.

Software Announcement 214-001, dated February 24, 2014, introduced new Mobile offerings for Marketing Center and eMessage and new, mandatory remotely delivered services for Marketing Center and eMessage Mobile subscribers.

Technical support

Technical support continues to be available. The end of support for these products will be announced a minimum of 12 months before the termination.

For eMessage, refer to the Support portal for support information.

http://www.ibm.com/software/support/

For Marketing Center , for support information, refer to the IBM Client Success Portal, and then select IBM Coremetrics®.

https://support.ibmcloud.com/ics/support/mylogin.asp?splash=1#visited
Trademarks

IBM and Coremetrics are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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