IBM ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade provides new technology to provide high performance for M5110(e) and M5120 Controllers for internal and external storage connectivity for System x serversIBM United States Hardware Announcement 113-166
September 11, 2013
|Table of contents|
|At a glance|
The IBM® ServeRAID M-Series family of products can provide advanced RAID solutions with all the benefits that enterprise-grade RAID demands.
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The ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade can be installed on any M5100 Series SAS/SATA Controller with an available memory connector and two power module storage bays.
This product is optimized to deliver performance demanded by ever-growing I/O requirements of today's enterprises.
The IBM ServeRAID M-Series family of products offers a complete server storage solution consisting of RAID controllers, cache and flash modules, energy packs, and software feature upgrades in an ultra-flexible offerings structure.
The portfolio is designed around several base solutions with a set of upgrades that are rich with features, designed to minimize parts required, optimized for storage performance, and consistent with existing industry-leading ServeRAID products.
Providing that additional peace of mind, your ServeRAID M-Series option is covered under IBM warranty. All adapters and upgrade modules carry a 1-year limited warranty or, when installed in a System x® server, assume your system's base warranty.
The ServeRAID options offer a one-year limited warranty1 .
1 For information on the IBM Statement of Limited Warranty, visit
Alternatively, this information is available through your IBM representative or reseller. Copies are available upon request.
With respect to on-site service, IBM sends a technician after attempting to diagnose and resolve the problem remotely.
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The ServeRAID M5100 2GB Flash/RAID 5 Upgrade can be used on supported System x servers with an available cache slot on an M5100 Series controller and two available off-load power module bays.
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|Planned availability date|
October 30, 2013
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ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x (47C8670)
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Machine Part Description type Model Feature SEO number ServeRAID M5100 Series 2GB Flash/RAID 3331 HC1 A4G6 47C8670 47C8670 5 Upgrade for IBM System x
The following are features already announced for the 3331 and 8722 machine types:
Description MT Model Feature ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x 3331 HC1 A4G6 ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x 8722 AC1 MC1 ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade Placement 5374 CM1 A46N
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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Publications are shipped with the announced product.
The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems Information Center is at
IBM Publications Center Portal
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.
Displayable softcopy publications
Source file publications
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Global Technology Services®
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
System x and BladeCenter® support services
Recommended core technical support
When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:
For more information, visit
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Specified operating environment
ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade (47C8670)
The Flash/RAID 5 must be installed in a selected System x server.
This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.
The ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x is operating system independent and therefore can be supported by all operating systems supported by the host M5100 controller.
For latest compatibility information, visit
Note: Some configurations may not be compatible.
User group requirements
This announcement satisfies or partially satisfies the requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc.
The IBM ServeRAID M-Series family of products are designed as a customer setup. Customer installation instructions are shipped with each option part.
The IBM ServeRAID M5100-Series 2GB Flash/RAID 5 Upgrade requires about 20 minutes for installation.
Installation includes unpacking, attaching a customer-provided power cord, setting up, and powering on.
ServeRAID M5100 Series 2GB Flash/RAID 5
Product Package description Boxes ServeRAID M5100 Series Option Unit Box 1 2GB Flash/RAID 5 Upgrade for IBM System x Contents: Cache module Cache-to-flash power module Two power module cables ServeRAID M Documentation CD Important Notices Flyer
The ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade is shipped as a single package. Other items are in zipped bags.
Packaging dimensions and weight
Note: All measurements are approximate.
Security, auditability, and control
It is a customer's responsibility to ensure that the server is secure to prevent sensitive data from being removed.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from their systems, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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|Terms and conditions|
MES discount applicable
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.
No license terms apply
Optional features warranty period
ServeRAID options offer a one-year limited warranty1 .
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For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit
To locate the web price, search on the feature number in the Search field.
SEO Description number ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade 47C8670 for IBM System x
The following are features already announced for the 3331 machine type:
Initial/ MES/ Model Feature Both RP Description number number support CSU MES ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x HC1 A4G6 MES
The following are features already announced for the 8722 machine type:
Initial/ MES/ Model Feature Both RP Description number number support CSU MES ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade for IBM System x AC1 A4G Initial MC1 Initial
The following are features already announced for the 5374 machine type:
Initial/ MES/ Model Feature Both RP Description number number support CSU MES ServeRAID M5100 Series 2GB Flash/RAID 5 Upgrade Placement CM1 A46N Initial
For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, System x, ServerProven, Global Technology Services, BladeCenter and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page