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IBM System x3850 M2 features Intel Xeon MP processors

IBM Europe, Middle East, and Africa Hardware Announcement ZG09-0556
August 4, 2009

 
 ENUSZG09-0556.PDF (194KB)

Table of contents   Document options  
At a glance At a glance Highlights Highlights
Overview Overview Publications Publications
Key prerequisites Key prerequisites Services Services
Planned availability date Planned availability date Technical information Technical information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Pricing Pricing
Reference information Reference information Announcement countries Announcement countries
Product number Product number
 
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At a glance
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New IBM® System x3850 M2 server models incorporate high-performance, Xeon® MP processors and:

  • Up to 256 GB of high-speed, lower-power, PC2-5300 ECC double data rate 2 (DDR2) SDRAM system memory
  • Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug)
  • Serial Attached SCSI (SAS) controller
  • Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet
  • Four 2.5-inch hot-swap bays for flexible installation of HDDs, supporting up to 1.2 TB1 internal data storage
  • Standard Remote Supervisor Adapter II Slimline, enabling remote, full-band systems management
  • Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies
  • Optional optical drive
  • Five USB ports (two can be used for USB keyboard and mouse), SVGA video port, one serial port, and two Gb Ethernet ports per chassis

Warranty: Three years, Customer Replaceable Unit (CRU) and On-site2 Service, limited warranty3; optional warranty service upgrades available.


 
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Overview
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These models of the x3850 M2 servers are powered with Intel® Xeon MP processors.

The x3850 M2 server is the fourth generation of the Enterprise X-Architecture®, delivering innovation with enhanced reliability and availability features to enable optimal performance for databases, enterprise applications, and virtualized environments.

Potential benefits include:

  • Increased performance
  • Memory reliability and availability
  • Low-power cost-effective memory with Advanced Buffer eXecution chip
  • Enhanced systems management capabilities
  • Power management savings

Power

  • Active Memory™ with hot-swap support: Memory ProteXion, Chipkill™, memory mirroring, and hot-swap and hot-add memory, for high performance with 256 MB XceL4v cache per chassis
  • Up to 32 DIMM slots per chassis delivering up to 256 GB of high-speed PC2-5300 double data rate (DDR2) memory
  • Serial Attach SCSI (SAS) plus RAID to maximize throughput and ease installation of a RAID card
  • Four 2.5-inch SAS HDDs, up to 1.2 TB1 of maximum internal storage
  • High-performance integrated Broadcom 5709 Dual-port 10/100/1000 built-in, high-speed networking with support for latest technologies
  • Integrated Remote Supervisor Adapter II Slimline
  • 4 U rack-optimized, tool-free chassis that strikes the balance between rack density and ease of maintenance
  • Rear access power supplies for easy access

Fourth-generation eX4 technology features

  • Advanced fourth-generation Chipkill ECC memory controller to help correct single-, two-, three-, and four-bit memory errors
  • Memory ProteXion and memory mirroring support
  • Active PCIE x8 I/O slots, as well as hot-add and hot-swap adapters
  • Hot-swap drive bays and redundant fans to replace select components without powering down the server
  • Up to two hot-swap, rear access, redundant power supplies with 220 V ac input
  • Predictive Failure Analysis® (PFA) on processors, memory, fans, power supply, and HDD options to help warn of problems before they occur
  • Innovative light path diagnostics and top access design; easy to service and configure

1 When referring to hard drive or tape backup capacity, GB stands for one billion bytes. TB stands for terabytes. Total user capacity may vary depending on operating environments.

2IBM sends a technician after attempting to diagnose and resolve the problem remotely.

3 For information on the IBM Statement of Limited Warranty, contact your IBM representative or reseller.


 
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Key prerequisites
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Refer to the Hardware requirements section for details.


 
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Planned availability date
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August 31, 2009


 
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Description
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Related options

1440W Redundant Power Supply - voltage sensing, rear access, hot-swap power supply upgrade (59Y6142)

IBM Director CD with 20 agent license proofs of entitlement includes support for the IBM System x3850 M2 server.

IBM System x3850 M2 server description

High-performance server subsystems

x3850 M2 servers are high-throughput, scalable SMP-capable Xeon-based servers. They deliver excellent scalability for adding memory, adapter cards, or multiple processors.

Models are powered with Intel Xeon MP processors that use 64-byte cache lines. EMT64T architecture supports 64-bit extensions. Four connectors for Xeon MP processors are standard on the system board. High-speed PC2-5300 ECC SDRAM provides excellent processor-to-memory subsystem performance.

The x3850 M2 system architecture is fine tuned and engineered to optimize the powerful Xeon MP processors. This architecture consists of the following components:

  • Intel Xeon MP processors
  • Fourth-generation EXA-64e chipset
  • System memory cards
  • PCI-E host-bridge controllers

These Xeon MP processors use 1066 MHz common clock speed for external operations The chipset supports eight 533 MHz buses to the memory controller, for a total of 34.1 GB/s of potential memory bandwidth.

The memory I/O controller (MIOC) supports:

  • Data flow between the processor and memory, and to the PCIE host-bridge controller
  • Chipkill ECC memory function

The two PCIE host-bridge controllers reside between the PCI buses and memory controllers

High-availability and serviceability features

Many enterprise on demand environments run around the clock to supply information around the globe. These environments require ruggedly dependable servers designed with features that can tolerate a component failure without total shutdown. x3850 M2 servers pack numerous fault-tolerant and high-availability features into a high-density, rack-optimized package that helps significantly reduce the space needed to support massive network computing operations.

Features include:

  • Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug); hot-add and hot-swap adapters in Microsoft® Windows® and Linux® environments.
  • Four Serial Attach SCSI (SAS) HDD bays.
  • ECC DIMMs combined with an integrated advanced ECC memory controller with fourth-generation Chipkill support to correct many single-, two-, three-, and four-bit memory errors to minimize disruption of service to LAN clients.
  • Memory ProteXion and memory mirroring hot-add and hot-swap memory support.
  • Memory hardware scrubbing to correct many soft memory errors automatically without software intervention downtime.
  • PFA on HDD options, memory, processors, power supply, and fans, in conjunction with IBM Director, to help alert the system administrator of an imminent component failure.
  • Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies. Two power supplies are required to support typical configuration redundancy or full configurations requiring redundancy when operating with 240 V ac.
  • Six hot-swap, multispeed fans to provide cooling redundancy and enable individual fan replacement without powering down the server, plus one fan in each of the two hot-swap power supplies.
  • Standard Remote Supervisor Adapter II Slimline enabling diagnostic, reset, POST, and auto recovery functions from remote locations and monitoring of temperature, voltage, and fan speed; alerts generated when thresholds are exceeded without utilizing an I/O slot.
  • Information LED panel, diagnostics LED panel, and component LEDs for visual indications of system well-being.
  • Light path diagnostics for an outside view of the potential problem without removing the cover, to help reduce downtime and service costs.
  • Easy top access to system board, adapter cards, and memory.
  • CPU failure recovery in SMP configurations, allowing a failed processor to be forced offline, the server rebooted, an alert generated, and operation continued with the working processor.

The servers include:

  • Massive I/O expansion options supporting up to 28 PCIE x8 I/O card slots with four scaled chassis
  • Up to 16-socket (64-core) SMP operations with powerful Xeon MP processors
  • High-speed PC2-5300 DDR2 ECC memory standard, supporting up to 256 GB of system memory per chassis
  • Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies, with auto restart
  • Four hot-swap drive bays, supporting up to 1.2 TB of internal data storage (using four 300 GB SAS Hot-Swap HDDs)
  • Terabytes of external data storage supporting optional storage units, ServeRAID™ SCSI controllers, and Fibre Channel controllers and storage units

Configurations

XpandOnDemand scalability

Modular building-block scalability delivers the flexibility to scale to meet your business needs, allowing you to configure your system to optimize for your application needs.

Systems management

x3850 M2 servers feature IBM Director, a powerful, highly integrated, systems-management software solution built on industry standards and designed for ease of use.

With IBM Director, a network administrator can perform the following tasks:

  • View the hardware configuration of remote systems in detail
  • Monitor the usage and performance of critical components such as microprocessors, disks, and memory
  • Centrally manage individual or large groups of IBM and non-IBM, Intel-based servers, desktop computers, workstations, and mobile computers on a variety of platforms

IBM Director provides a comprehensive entry-level workgroup hardware manager. It has the following key features:

  • Advanced self-management capabilities for maximum system availability.
  • Support for multiple operating systems, including Microsoft Windows 2003 Server, Windows XP Professional, Red Hat Linux, SUSE Linux, and Novell NetWare. For a complete list of operating systems that support IBM Director 6.1, visit
    http://publib.boulder.ibm.com/infocenter/director/v6r1x/topic/director.pl an_6.1/fqm0_r_os_supported_by_ibm_director_611.html

    The list is updated periodically.

  • Support for IBM and non-IBM servers, desktop computers, workstations, and mobile computers. (Not all IBM Director features are supported on non-IBM servers.)
  • Support for systems-management industry standards.
  • Integration into leading workgroup and enterprise systems-management environments.
  • Ease of use, training, and setup.

IBM Director also provides an extensible platform that supports advanced servers that are designed to help reduce the total cost of managing and supporting networked systems. By deploying IBM Director, you may achieve reductions in ownership costs through the following potential benefits:

  • Reduced downtime
  • Increased productivity of IT personnel and users
  • Reduced service and support costs

For more information about IBM Director, refer to the CD that comes with the server or the IBM Director documentation on the CD, or visit

http://www.ibm.com/systems/management/director/resources/

IBM Director includes IBM Director Extensions, a portfolio of server tools that integrates into the IBM Director interface and works with the Remote Supervisor Adapter II Slimline, or other systems-management monitoring functions contained in IBM System x3850 M2 servers. Typical functions and monitoring capabilities can include:

  • PFA-enabled critical hardware components
  • Temperature
  • Voltage
  • Fan speed
  • Light path diagnostics

The IT administrator gains comprehensive, virtual on-site control of IBM System M2 servers through the ability to remotely:

  • Access the server, in many cases regardless of its status
  • Inventory and display detailed system and component information
  • View server bootup during POST
  • Browse and delete logs of events and errors
  • Reset or power cycle the server
  • Run diagnostics, SCSI, and RAID setup during POST
  • Monitor thresholds on server health including:
    • Operating system load
    • POST time-out
    • Voltage
    • Temperature
  • Set proactive alerts for critical server events including PFA on:
    • Processors
    • Memory
    • Fans
    • Power supplies
    • HDDs
  • Define automated actions such as:
    • Send an e-mail or page to an administrator
    • Execute a command or program
    • Pop up an error message to the IBM Director console
  • Flash BIOS
  • Monitor and graph the utilization of server resources such as:
    • Memory
    • Processor
    • HDDs
  • Identify potential performance bottlenecks and react to prevent downtime
Active Energy Manager tools and programs

The IBM Active Energy Manager tool is available on the System x3850 M2 server. IBM Systems Director Active Energy Manager™ V3.1 is the next generation product of IBM PowerExecutive™ which was previously available from IBM for x86 systems only. IBM Systems Director Active Energy Manager now supports multiple IBM platforms and provides new capabilities that build upon the functions previously available with Active Energy Manager V3.1. Enhancements to existing function include:

  • Cross-system monitoring and management support
  • Dynamic Polling Rate
  • Discovery and monitoring of intelligent PDUs

The Active Energy Manager V3.1 offering has both no-charge (free) monitoring functions and optional chargeable (fee-based) management functions.

No-charge monitor functions

  • Power Trending
  • Thermal Trending
  • iPDU Support

Priced Management functions

  • Power Capping
  • Power Savings Mode

For more information see

http://www-03.ibm.com/systems/management/director/extensions/ actengmrg.html
World-class support tools and programs

x3850 M2 servers include tools and programs designed to make ownership a positive experience. From the start, IBM programs help you purchase servers, get them running, and keep them running. IBM can help your company maintain ownership of technology leadership network servers.

The IBM System x® ToolsCenter is a collection of server management tools to help manage your IBM System x and BladeServer environment. ToolsCenter makes managing your server environment less complicated, more productive, and more cost-effective.

Tools like ServerGuide™, ServerGuide Scripting Toolkit, UpdateXpress System Pack Installer, Advanced Settings Utility, and IBM Dynamic Systems Analysis are all part of this ToolsCenter.

For more information, visit

http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?brandin d=5000008&lndocid=TOOL-CENTER
  • IBM Customer Replaceable Unit (CRU) and on-site, three-year limited warranty with next-business-day service (same-business-day service optionally available) protects your investment if a problem occurs. This service also includes replacement of parts identified through PFA.
  • The ServerProven4 program lets you confidently configure your server with various devices and operating systems. This Web-based program provides compatibility information from actual testing of the x3850 M2 server with various adapters and devices.
  • The ServerGuide5 CD library includes online publications and utilities and drivers that help you load popular network operating systems.
  • Electronic support on the Web offers additional support in an easy-to-use format.

4IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven®, including but not implied warranties and of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

5 The Microsoft Windows Preinstallation Environment software, included as part of ServerGuide software, may be used for boot diagnostic, setup, restoration, installation, configuration, test, or disaster recovery purposes only. Note: The Microsoft Windows Preinstallation Environment software contains a security feature that will cause an end user customer's system to reboot without prior notification to the end user customer after 24 hours of continuous use of the Microsoft Windows Preinstallation Environment. During routine usage of ServerGuide, which does not usually require usage of the Microsoft Windows Preinstallation Environment software for such an extended time period, this condition should not occur.

IBM System x3850 M2 model configuration

 
 
  System      Processor   L2    L3    Memory   HDD   HDD     Power
  number                    cache             iface          supply
  
  7141-1LG  1 x 2.40 GHz  8 MB         2x2 GB  SAS  Open bay  One
            Xeon E7210                     w/1 memory card
             Dual core
  7141-2LG  1 x 1.60 GHz  4 MB         2x2 GB  SAS  Open bay  One
            Xeon E7310                     w/1 memory card
              4 core
  7233-1LG  1 x 2.13 GHz  6 MB   8 MB  2x2 GB  SAS  Open bay  One
             Xeon E7420                 w/1 memory card
              4 core
  7233-2LG  2 x 2.13 GHz  6 MB   8 MB  4x2 GB  SAS  Open bay  Two
             Xeon E7420                 w/2 memory cards
              4 core
  7233-4LG  2 x 2.40 GHz  6 MB  16 MB  4x2 GB  SAS  Open bay  Two
             Xeon E7440                 w/2 memory cards
              4 core
  7233-5LG  2 x 2.4 GHz   9 MB  12 MB  8x2 GB  SAS  Open bay  Two
             Xeon E7450                 w/4 memory cards
              6 core
  7233-6LG  2 x 2.66 GHz  9 MB  16 MB  8x2 GB  SAS  Open bay  Two
             Xeon x7460                 w/4 memory cards
              6 core 

 
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Product positioning
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These new IBM System x3850 M2 models enhance the server line by providing new levels of performance and price/performance. The IBM System x3850 M2 server features a high-density, 4U mechanical platform that supports Xeon MP processors, PCI-E architecture, and high-speed DDR2 memory.

IBM System x3850 M2 servers deliver additional processing, expandability, and high-availability features. These features make them ideal for handling complex, business-critical On Demand Business applications that must be supported by space-saving, rack-optimized servers.

The IBM System x3850 M2 server is designed for extremely complex, compute-intense applications requiring four-socket plus processing power and large memory support.

The IBM System x3850 M2 servers provide excellent scalable processing capability supporting high-speed memory, PCI-E bus architecture, and Intel Xeon MP processors.

This makes the IBM System x3850 M2 servers an excellent fit for current and future enterprise on demand applications.

These high-density, Xeon-based servers are designed to handle complex applications requiring high-speed computing power, advanced high-availability functions, and a minimum amount of rack space.

Applications include:

  • On Demand Business
  • Business intelligence
  • Transaction processing
  • Enterprise resource planning
  • Collaboration applications (Microsoft Exchange and Lotus Notes®)
  • Server consolidation
  • Internet or intranet front-end serving
  • Web content serving
  • Database storage as a SAN solution

 
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Reference information
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For information on ServicePacs, refer to Hardware Announcement ZG06-0710, dated September 19, 2006.


 
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Product number
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Description                     Machine     Model      Part #
 
IBM System x3850 M2 - Machine Type 7141
                                  7141      1LG        71411LG
                                  7141      2LG        71412LG
 
IBM System x3850 M2 - Machine Type 7233
                                  7233      1LG        72331LG
                                  7233      2LG        72332LG
                                  7233      4LG        72334LG
                                  7233      5LG        72335LG
                                  7233      6LG        72336LG

Options

                                                        Part
Description                                             number
 
1440W Redundant Power Supply                            59Y6142
 

 
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Highlights
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Memory ProteXion -- Redundant bit steering:

  • Utilizes unused bits in each memory DIMM (hot-spare bits)
  • Doubles the amount of Chipkill memory sustainable per server
  • Is included at no additional cost, requires no additional hardware, and works independently of operating system
  • Is similar to the "hot-spare" of a DASD array

Memory mirroring:

  • Propels Intel-based servers towards continuous operations
  • Dramatically helps to increase uptime and allow scheduled maintenance
  • Helps provide capability and reliability approaching a mainframe
  • Is operating system independent; does not require drivers or operating system support

Chipkill memory:

  • Offers integrated XA-64e chipsets for using off-the-shelf DIMMs
  • Provides better memory reliability to support in-memory databases
  • Increases availability by detecting and helping to correct single-, two-, three-, and four-bit memory errors
  • Uses a fourth-generation Chipkill design

 
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Publications
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The following publications and CD-ROMs are shipped with the x3850 M2 servers.

  • x3850 M2 Installation Guide contains an introduction to the computer, installation and setup, installing options, reference information, and problem determination. The installation guide has easy-to-use text and illustrations to enable you to quickly set up your x3850 M2 server.
  • ServerGuide contains online publications and drivers to support the x3850 M2 server. In addition, it includes a set of easy-to-use utilities on CD to help you install several popular network operating systems.
  • IBM Director systems-management software is included.

Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time.

The x3850 M2 Installation Guide and the Problem Determination Guide, in U.S. English versions, are available from

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.


 
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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.


 
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Technical information
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Specified operating environment

Physical specifications

x3850 M2

EMEA x=G
 
 
                                71411Lx
                                
  Processor                    Xeon E7210
   Dual-core
   Internal speed              2.40 GHz
   External speed              1066 MHz
   Number standard             1
   Maximum                     4
  L2 cache/core (full speed)   4 MB
  L2 cache total               8 MB
  Memory (PC2-5300 DDR2)       4 GB ECC
   DIMMs                       2 x 2 GB
   DIMM sockets standard       8
   DIMM sockets maximum        32
   Capacity                    128 GB6
  Memory Expansion Card
   Number standard             1
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       6
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 GB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             1
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Optional
   Auto restart                Yes
EMEA x=G
 
 
                                71412Lx
                                
  Processor                    Xeon E7310
   4 core
   Internal speed              1.60 GHz
   External speed              1066 MHz
   Number standard             1
   Maximum                     4
  L2 cache/core (full speed)   4 MB
  L2 cache total               4 MB
  Memory (PC2-5300 DDR2)       4 GB ECC
   DIMMs                       2 x 2 GB
   DIMM sockets standard       8
   DIMM sockets maximum        32
   Capacity                    128 GB6
  Memory Expansion Card
   Number standard             1
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       6
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             1
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Optional
   Auto restart                Yes
EMEA x=G
 
 
                                72331Lx
                               
  Processor                    Xeon E7420
   4 core
   Internal speed              2.13 GHz
   External speed              1066 MHz
   Number standard             1
   Maximum                     4
  L2 cache total               6 MB
  L3 cache total               8 MB
  Memory (PC2-5300 DDR2)       4 GB ECC
   DIMMs                       2 x 2 GB
   DIMM sockets standard       8
   DIMM sockets maximum        32
   Capacity                    256 GB6
  Memory Expansion Card
   Number standard             1
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       8
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             1
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Optional
   Auto restart                Yes
EMEA x=G
 
 
                                72332Lx
                            
  Processor                    Xeon E7420
   4 core
   Internal speed              2.13 GHz
   External speed              1066 MHz
   Number standard             2
   Maximum                     4
  L2 cache total               6 MB
  L3 cache total               8 MB
  Memory (PC2-5300 DDR2)       8 GB ECC
   DIMMs                       4 x 2 GB
   DIMM sockets standard       16
   DIMM sockets maximum        32
   Capacity                    256 GB6
  Memory Expansion Card
   Number standard             2
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       8
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             2
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Standard
   Auto restart                Yes
 
                                72334Lx
    
  Processor                    Xeon E7440
   4 core
   Internal speed              2.40 GHz
   External speed              1066 MHz
   Number standard             2
   Maximum                     4
  L2 cache total               6 MB
  L3 cache total               16 MB
  Memory (PC2-5300 DDR2)       8 GB ECC
   DIMMs                       4 x 2 GB
   DIMM sockets standard       16
   DIMM sockets maximum        32
   Capacity                    256 GB6
  Memory Expansion Card
   Number standard             2
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       8
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             2
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Standard
   Auto restart                Yes
EMEA x=G
 
 
                                72335Lx
                               
  Processor                    Xeon E7450
   Six-core
   Internal speed              2.40 GHz
   External speed              1066 MHz
   Number standard             2
   Maximum                     4
  L2 cache total               9 MB
  L3 cache total               12 MB
  Memory (PC2-5300 DDR2)       16 GB ECC
   DIMMs                       8 x 2 GB
   DIMM sockets standard       32
   DIMM sockets maximum        32
   Capacity                    256 GB6
  Memory Expansion Card
   Number standard             4
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       8
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             2
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Standard
   Auto restart                Yes
EMEA x=G
 
 
                                72336Lx
                               
  Processor                    Xeon x7460
   Six-core
   Internal speed              2.66 GHz
   External speed              1066 MHz
   Number standard             2
   Maximum                     4
  L2 cache total               9 MB
  L3 cache total               16 MB
  Memory (PC2-5300 DDR2)       16 GB ECC
   DIMMs                       8 x 2 GB
   DIMM sockets standard       32
   DIMM sockets maximum        32
   Capacity                    256 GB6
  Memory Expansion Card
   Number standard             4
   Maximum                     4
  Video                        SVGA
   Memory                      16 MB
  SAS SCSI controller          3.0 GHz
   Ports                       8
   Connector internal          4
   Connector external          1
  HDD standard                 0
  Bays available               4
   5.25-inch slim              0
   3.5-inch slim               0
   2.5 inch Hot-swap           4
   Internal capacity           1.2 TB7
  PCIE x8 slots                7
   Hot-swap                    2
  Management processor
   BMC                         Standard
   RSA-II                      Standard
   RAID 0/1                    Standard
   ServeRAID-MR10k             Optional
  Dual Ethernet                10/100/1000 Mbps
   controller
  Optical Drive                Optional
  Power supply                 1440 W
   Number standard             2
   Maximum                     2
   Hot-swap                    Yes
   Redundant power             Standard
   Auto restart                Yes

6 Capacities are based on installation of the four memory expansion cards (44E4252) and 4 x 8 GB DIMMs installed in each card.

7 Capacities are based on installation of four 300 GB 2.5-in SAS HDDs. For the latest information on supported HDD options, visit

http://www.ibm.com/servers/eserver/serverproven/compat/us/

x3850 M2 servers are intended for use as rack-drawer servers and are tested and designed to operate in a horizontal position.

Supported video mode capabilities for the SVGA PCI controller:

 
Microsoft Windows 2000 and Windows 2003
 
                                   Refresh
  Resolution          Colors       rate (Hz)
 
  640 x 480 x 8       256         60, 72, 75, 85
  640 x 480 x 16      64K         60, 72, 75, 85
  640 x 480 x 32      16 million  60, 72, 75, 85
  800 x 600 x 8       256         60, 72, 75, 85
  800 x 600 x 16      64K         60, 72, 75, 85
  800 x 600 x 32      16 million  60, 72, 75, 85
 1024 x 768 x 8       256         60, 70, 75, 85
 1024 x 768 x 16      64K         60, 70, 75, 85
 1024 x 768 x 32      16 million  60, 70, 75, 85 
Dimensions

4U rack drawer

  • Width: 443.6 mm (17.46 in)
  • Depth: 720.2 mm (28.35 in)
  • Height: 172.8 mm (6.80 in)
  • Weight:
    • Minimum configuration: 31.75 kg (70 lb)
    • Maximum configuration: 43.2 kg (95 lb)
Electrical
  • 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; System 17.2A (8.6A/PS)
  • 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; System 8A
  • Input kilovolt-amperes (kVA) (approximately):
    • Minimum configuration: 0.39 kVA (two power supplies)
    • Typical configuration: 0.82 kVA (two power supplies)
    • Maximum configuration: 1.65 kVA (two power supplies)
  • Btu output:
    • Ship configuration: 1,297 Btu/hr (380 watts)
    • Typical configuration: 2,730 Btu/hr (800 watts)
    • Full configuration: 5,527 Btu/hr (1620 watts)
  • Noise level horizontal position: 6.6 bels

Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Physical specifications

Approximate shipping dimensions and weight

Single Pack Dimensions        L 1000 mm (39.5 in) x W 597 mm
                                (23.5 in) x H 302 mm (11.9 in)
Single Pack Weight            43 - 52 kg (95 - 115 lb)
Quantity per Pallet           8
Pallet Load Dimensions        1219 mm (48 in) x 1016 mm (40 in)
                                 x 1346 mm (53 in)
Pallet Load Weight            367 - 439 kg (808 - 968 lb)
Estimated Safe Stacking       4 high
Standards

x3850 M2 servers are intended for use as rack-drawer servers and are tested and designed to operate in a horizontal position.

These systems support or comply with the following standards:

  • Multiprocessor Specification (MPS) 1.4
  • Hardware-enabled to meet ISO 9241, Part 3

In addition to the above standards, they are compatible with the PCI-E specification.

Equipment approvals and safety
  • CE Mark (EN55022 Class A, EN60950, and EN55024)
  • CISPR 22, Class A
  • TUV-GS (EN60950-1:2001, 1st edition)
  • FCC - Verified to comply with Part 15 of the FCC Rules (Class A) prior to product delivery
  • IEC-60950-1, 1st edition (CB Certificate and CB Test Report)
Operating environment
  • Temperature:
    • 10.0 to 35.0 degrees C (50 to 95 degrees F) at 0 to 914 m (0 to 3,000 ft)
    • 10.0 to 32.0 degrees C (50 to 90 degrees F) at 914 to 2,133 m (3,000 to 7,000 ft)
  • Relative humidity: 8% to 80%
  • Maximum altitude: 2,133 m (7,000 ft)
Hardware requirements

For attended installation of an operating system, this server requires a compatible:

  • Keyboard
  • Mouse
  • Display

Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements.

For service, the server requires a compatible:

  • Keyboard
  • Mouse
  • Display

When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console switch.

Software requirements

The following network operating systems have been tested for compatibility with the x3850 M2 server:

Network operating systems

  • Microsoft
    • Windows Server 2003 R2 (64-bit)
    • Windows Server 2003 R2 (32-bit)
    • Windows Server 2008 (64-bit)
  • Linux
    • Red Hat EL 5 Server for 32-bit
    • Red Hat EL 5 Server for 32-bit (with Xen)
    • Red Hat EL 5 Server for 64-bit
    • Red Hat EL 5 Server for 64-bit (with Xen)
    • Red Hat EL 4 AS, ES for 64-bit
    • SUSE Linux ES 10 for 32-bit
    • SUSE Linux ES 10 for 64-bit
    • SUSE Linux ES 10 for 64-bit (with Xen)
    • SUSE Linux ES 11 for 32-bit
    • SUSE Linux ES 11 for 64-bit
    • SUSE Linux ES 9 for 64-bit
  • Other
    • VMware ESX Server 3.5
    • VSphere 4 (ESX 4 & ESX 4i)

Note: For information on additional support, certification, and versions of network operating systems, visit
http://www.ibm.com/servers/eserver/serverproven/compat/us/

IBM makes no representation or warranty regarding third-party products, including those designated as ServerProven.

Compatibility

The IBM System x3850 M2 server contains licensed system programs that include set configuration, set features, and test programs. IBM system BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the IBM System x3850 M2 server and to maintain compatibility with many current software programs.

For detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with IBM System x3850 M2 servers, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html

Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for IBM System x3850 M2 servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

Memory

The x3850 M2 servers are shipped with up to 16 GB (8 x 2 GB) of memory. A maximum of up to 256 GB of system memory is supported by adding an 8 GB PC2-5300 CL4 ECC DDR2 SDRAM RDIMM in each of the eight DIMM sockets. All supported system memory is addressable through direct memory access (DMA). These servers support 1 GB, 2 GB, 4 GB, and 8 GB 1.8 V, 240-pin, PC2-5300 ECC DDR-2 SDRAM RDIMMs. Supported DIMMs can coexist in the same server; however, memory DIMMs of the same capacity must be installed in matched pairs. Refer to the Planning information section or the IBM System x3850 M2 server Web page memory options.

The x3850 M2 has RAID 0 and 1 standard. The optional ServeRAID-MR10k SAS/SATA Controller provides additional RAID levels.

ServerGuide

Use the version of ServerGuide that is shipped with the system, or a later version, to load software and drivers. Earlier versions of ServerGuide may not be compatible with the server.

For the two-socket, and four-socket configurations, ServerGuide can help you:

  • Set up and configure the system
  • Set up and configure any ServeRAID adapters as well as the onboard SAS chipset
  • Perform an unattended install of Windows 2003 with SP1 integrated CD (32-bit only)

For the 16-socket configurations, the ServerGuide can help you:

  • Set up and configure the system
  • Set up and configure any ServeRAID adapters as well as the onboard SAS chipset

The ServerGuide cannot help you perform unattended Windows installations (32-bit).

5709 native support limitations

5709 support will not be native to RHEL5.0 and network installs would be impacted until RHEL5.1 when native 5709 would be included in the bnx2 driver shipping at the launch of the product. The software updates necessary will be released by the appropriate networking operating system.

Hot-swap limitations

  • Active-PCI-E currently is not supported by Linux versions that are shipping at the launch of the product. The software updates necessary will be released by the appropriate networking operating system.
  • PCI hot-plug support is limited in SLES9.
  • For Linux, multifunction adapters (those that use PCI bridges) are currently not supported.

Refer to the Software requirements section for operating system limitations.

Planning information

Customer responsibilities

x3850 M2 server and related options

The x3850 M2 server is designated as customer setup. Customer setup instructions are shipped with systems.

Configuration information

Bay configuration

The x3850 M2 server contains five customer-accessible drive bays on the front of the server. The top right bay is for the slim combo drive. Four unpopulated 2.5-inch, slim-high, hot-swap drive bays are located beneath this bay.

The optional optical drive is cabled directly to the SATA port. The four hot-swap bays are connected to the integrated SAS SCSI controller through an integrated circuit.

Internal SCSI cabling

The x3850 M2 server contains a DASD backplane supporting four hot-swap, SCA-2-compliant drive bays. The x3850 M2 has RAID 0 and 1 standard. The optional ServeRAID-MR10k SAS/SATA Controller provides additional RAID levels.

Processor upgrade

The following processor upgrade options are supported:

  • Intel Xeon Processor E7420 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel 4 core Processor Upgrade (44E4469)
  • Intel Xeon Processor L7445 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel 4 core Processor Upgrade (44E4517)
  • Intel Xeon Processor E7450 - 2.40 GHz 9 MB L2 Cache 1066 MHz Intel Six Core Processor Upgrade (44E4472)
  • Intel Xeon Processor x7460 - 2.66 GHz 16 MB L2 Cache 1066 MHz Intel Six Core Processor Upgrade (44E4473)

The following processor upgrade options are supported:

  • Intel Xeon Processor E7420 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core Processor Upgrade (44E4469)
  • Intel Xeon Processor E7430 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core Processor Upgrade (44E4470)
  • Intel Xeon Processor L7445 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core Processor Upgrade (44E4517)
  • Intel Xeon Processor L7455 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Six Core Processor Upgrade (44E4468)
  • Intel Xeon Processor E7450 - 2.40 GHz 9 MB L2 Cache 1066 MHz Intel Six Core Processor Upgrade (44E4472)
  • Intel Xeon Processor E7440 - 2.40 GHz 6 MB L2 Cache 1066 MHz Intel 4 core Processor Upgrade (44E4471)
  • Intel Xeon Processor x7460 - 2.66 GHz 9 MB L2 Cache 1066 MHz Intel Six Core Processor Upgrade (44E4473)

Memory support

The following memory options are supported:

  • 2 GB (2x1GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2762)
  • 4 GB (2x2GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2771)
  • 8 GB (2x4GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2768)
  • 16 GB (2X8GB KIT) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (43V7356)

The 256 MB XceL4v cache, in multi-chassis configurations, uses system memory for this function. The total system memory as seen by the operating system is reduced by 256 MB per chassis for configurations of more than four sockets.

PCI-E adapter installations

The x3850 M2 server contains PCI-E architecture. Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug).

Rack installations

x3850 M2 4U, rack-drawer models are designed to be installed in a 19-inch rack cabinet designed for 26-inch deep devices, such as the NetBAY42 ER, NetBAY42 SR, NetBAY25 SR, or NetBAY11.

If using a non-IBM rack, the cabinet must meet the EIA-310-D standards with a depth of at least 71.1 cm (28 in). Also, adequate space (approximately 5 cm (2 in) for the front bezel and 2.5 cm (1 in) for air flow) must be maintained from the slide assembly to the front door of the rack cabinet to allow sufficient space for the door to close and provide adequate air flow.

Power considerations

These x3850 M2 models include up to two 1440-watt, hot-swap power supplies which have redundancy for all configurations when powered at 200 to 240 V ac.

Cable orders

The 10/100/1000 Mbps full-duplex, Dual Ethernet PCI-E Controller is standard with the x3850 M2 server. The RJ-45 connectors provide a 10BaseT or 100/1000Base-TX interface for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For 100/1000 Mbps operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used.

There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections.

Installability

The x3850 M2 server requires about 20 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features.

Packaging
                                                           Number of
Product              Shipment group                          boxes
 
IBM System x3850 M2     System unit carton                    1
 
                        Contents:
                    
                       System unit
                       Rack components:
                         Rails
                         Cable management hardware
 
IBM System x3850 M2      Country kit carton                    1
 
                        Contents:
                      
        Two 9-foot 220 V intra-rack cables
        IBM System x3850 M2 Installation Guide
        Safety booklet
        SCSI cable
        Rack install template
        IBM Director
        ServerGuide
        CD-ROM Packages
        On/off switch cover
 

The x3850 M2 system is shipped as a single package. The country kit carton is contained inside the top portion of the system unit carton, while the rack components are contained in the system unit carton.

Related options

Processor upgrades

  • Xeon MP processor
  • VRM and heat sink
  • Installation publications/warranty

Power supply upgrades

  • Models 7141-1Lx, 7141-2Lx, 7233-1Lx only
Supplies

None

Security, auditability, and control

Security and auditability features include:

  • Power-on and privileged access password functions provide control of who has access to the data and server setup program on the server.
  • A set unattended boot mode allows the system keyboard to be locked to all entries except the password and at the same time allows other computers on the network to access the system disk drive.
  • A selectable boot sequence can be used to prevent unauthorized installation of software or removal of data from the diskette drive.
  • These models are Winbond Trusted Platform Module V1.2, Trusted Computing Group (TCG) compliant.
Limitations

The x3850 M2 server has no security intrusion detection; therefore, it should be installed in a rack environment that provides security through lockable doors or other security measures. It is a customer's responsibility to ensure that the server is secure to protect sensitive data.

The system supports integrity measurements. The TPM is TCG V1.2-compliant, and is ready for use with software purchased from third-party TPM Ecosystem partners in compliance with the TPM V1.2 specification.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product.

General product/system description

x3850 M2 servers are rack-optimized 4 U enterprise application network servers using industry-standard architectures. These models incorporates powerful Xeon MP processors. Additional standard features include standard ECC Chipkill system memory and the following integrated functions:

  • Serial Attached SCSI (SAS) controller
  • Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug)
  • SVGA video controller with 16 MB of video memory
  • Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet

IBM System x3850 M2 model configuration

 
 
  System      Processor   L2    L3    Memory   HDD   HDD     Power
  number                    cache             iface          supply
  
  7141-1LG  1 x 2.40 GHz  8 MB         2x2 GB  SAS  Open bay  One
            Xeon E7210                     w/1 memory card
             Dual core
  7141-2LG  1 x 1.60 GHz  4 MB         2x2 GB  SAS  Open bay  One
            Xeon E7310                     w/1 memory card
              4 core
  7233-1LG  1 x 2.13 GHz  6 MB   8 MB  2x2 GB  SAS  Open bay  One
             Xeon E7420                 w/1 memory card
              4 core
  7233-2LG  2 x 2.13 GHz  6 MB   8 MB  4x2 GB  SAS  Open bay  Two
             Xeon E7420                 w/2 memory cards
              4 core
  7233-4LG  2 x 2.40 GHz  6 MB  16 MB  4x2 GB  SAS  Open bay  Two
             Xeon E7440                 w/2 memory cards
              4 core
  7233-5LG  2 x 2.4 GHz   9 MB  12 MB  8x2 GB  SAS  Open bay  Two
             Xeon E7450                 w/4 memory cards
              6 core
  7233-6LG  2 x 2.66 GHz  9 MB  16 MB  8x2 GB  SAS  Open bay  Two
             Xeon x7460                 w/4 memory cards
              6 core 
  • The x3850 M2 has scalable SMP capability by adding multiple processors of the same type, speed, and cache size. System memory can be expanded to 256 GB by adding 8 GB PC2-5300 CL4 ECC DDR2 SDRAM RDIMM in each of the eight DIMM sockets.
  • These models contain four unpopulated, hot-swap bays, up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies, auto restart capability, and seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug).

The x3850 M2 standard features include:

  • Xeon MP processor(s)
  • Additional sockets for SMP Xeon MP processor upgrades
  • Up to 16 GB of PC2-5300 ECC DDR2 SDRAM
  • Memory expansion cards
  • Chipkill ECC memory support on memory controller - corrects many single-, two-, three-, and four-bit memory errors
  • An SVGA controller with 16 MB video memory
  • Serial Attached SCSI (SAS) controller
  • Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet
  • Time Of Day clock and battery
  • Standard device ports/connectors:
    • Keyboard
    • Pointing device
    • SVGA port
    • One serial port
    • Two 10/100/1000 Mbps Ethernet ports using RJ-45 connectors
    • Five USB ports
    • Remote System Management Adapter ports; Ethernet and RS485

AP, LA, CAN, Europe considerations

NLS support is provided for many of the x3850 M2 components in the following languages: U.S. English, Worldwide English (U.K.), French, German, Italian, Spanish, and Japanese.

The NLS support includes national language keyboard support, multilingual nomenclature, and translated documentation as required by the individual countries.


 
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Top rule
Terms and conditions
Bottom rule

IBM System x3850 M2

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

Warranty period

  • Three years

Optional IBM features initially installed in an IBM machine carry the same warranty period as the machine. If installed after the initial machine installation, they carry the balance of the machine warranty or the optional feature warranty, whichever is greater.

The following have been designated as consumables or supply items for Machine Type 7233 and are, therefore, not covered by this warranty. These are NOT consumables or supply items for Machine Type 7141.

  • System battery
  • RAID battery

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

  • Blank filler
  • Cable-management arm
  • Hard disk drive
  • Hot-swap fan
  • Hot-swap power supply
  • Memory DIMM
  • Memory expansion card
  • Memory card guide
  • Fan cage expansion
  • Bezely expansion
  • RAID controllern
  • ScaleXpander Key
  • ScaleXpander Cable
  • System Labels
  • Optical drive
  • PCI adapter
  • PCI divider
  • Power cord
  • Service processor
  • Top cover
  • Voltage regulator module
On-site Service

This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit:

http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/ warrantyform?brandind=5000008

For more information on IWS, refer to Services Announcement ZS01-0168, dated September 25, 2001.

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

IBM hourly service rate classification

Two

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-304.ibm.com/systems/support/machine_warranties/ machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support Web site:

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.


 
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Top rule
Pricing
Bottom rule

For all local charges, contact your IBM representative.

ServicePac® service upgrades

The announced products are also eligible for ServicePac warranty upgrades. ServicePacs provide a higher level of service than that provided under the base IBM Machine Warranty.

ServicePacs can be purchased from your IBM Business Partner and are specific to the machines/products listed.

ServicePac                                      Ordering
      offering                PC no                   part number
 
3yr On-site Repair            PC943 e-ServicePac    - 54Y4722 (2)
9hr x 5 days 4hr Resp Target
 
3yr On-site Repair            PC944 e-ServicePac    - 54Y4723 (2)
24hr x 7 days 4hr Resp Target
 
3yr On-site Repair            PC508 e-ServicePac    - 41W9362 (4)
24hr x 7 days 6hr Committed
Service
 
3yr On-site Repair            PC1000 e-ServicePac   - 54Y4681
24hr x 7 days 6hr Committed                           (UK only)
Service
 
3yr On-site Repair            PC530 e-ServicePac    - 41W9681 (5)
24hr x 7 days 8hr Committed
Service
 
3yr On-site Repair            PC781 e-ServicePac    - 44T5920 (6)
24hr x 7 days 24hr Committed
Service
 
4yr On-site Repair            PC945 e-ServicePac    - 54Y4724 (2)
9hr x 5 days 4hr Resp Target
 
4yr On-site Repair            PC946 e-ServicePac    - 54Y4725 (2)
24hr x 7 days 4hr Resp Target
 
5yr On-site Repair            PC947 e-ServicePac    - 54Y4726 (2)
9hr x 5 days 4hr Resp Target
 
5yr On-site Repair            PC948 e-ServicePac    - 54Y4727 (2)
24hr x 7 days 4hr Resp Target
 
3yr On-site Repair            PC1019 e-ServicePac   - 65Y0086
9hr x 5 days NBD Comm Parts                         (Russia only)
 
 
 
Announcement countries for ServicePacs
 
Announcement is restricted to the following countries:
 
e-ServicePac
 
Austria Belgium Bulgaria Croatia Czech Rep
Denmark Egypt Finland France (1) Germany Greece
Hungary Ireland Israel  Italy  Luxembourg
Netherlands Norway  Pakistan Poland  Portugal Romania
Russia (2) S.Africa Serbia Slovakia Slovenia Spain
Sweden  Switzerland Turkey  UK (3) Ukraine
 
 
(1) Except overseas Territories
(2) Except Russia
(3) UK mainland Only
(4) Austria, Germany, South Africa and Turkey Only
(5) Czech Republic, Hungary, Poland, Russia, Slovakia, Slovenia,
    Switzerland, Romania, Croatia and Serbia Only
(6) Austria, Czech Republic, Germany, Hungary, Poland, Russia,
    Slovakia, Slovenia, Turkey, Switzerland, Romania, Croatia,
    Serbia and South Africa Only 

Maintenance

The products in this document are also covered by Maintenance Agreements and ServiceSuite™ contracts.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.


 
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All European, Middle Eastern, and African countries.

Trademarks

Active Memory, Chipkill, ServeRAID, IBM Systems Director Active Energy Manager, PowerExecutive, ServerGuide and ServiceSuite are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, X-Architecture, Predictive Failure Analysis, System x, ServerProven, Lotus Notes and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.

Xeon and Intel are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

 

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