OI feedback

IBM SmartCloud for Social Business delivers new social, mobile, and audio conferencing capabilities to help improve collaboration and productivity in the cloud

IBM United States Software Announcement 213-245
July 23, 2013

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


Top rule
At a glance
Bottom rule

IBM SmartCloud® for Social Business enhances social and collaboration capabilities with new mobile, content and document collaboration, and integrated social and audio capabilities in web meetings.

Users can:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: VE001).



Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM SmartCloud for Social Business provides one-click access to business-grade file sharing, social networking, communities, online meetings, instant messaging, email, and calendar. The power of IBM SmartCloud for Social Business is that it is designed to help companies collaborate and work with anyone inside or outside their company's firewall.

New capabilities in IBM SmartCloud Engage Advanced and Standard, IBM SmartCloud Connections, IBM Audio Conferencing for SmartCloud Meetings, and enhancements to IBM SmartCloud Docs and Chat deliver options designed to help achieve productivity and collaboration in the cloud.



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Technical information section for additional information.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

July 23, 2013



Back to topBack to top
 
Top rule
Description
Bottom rule

IBM SmartCloud Engage and Connections enhancements

IBM SmartCloud Engage and Connections provides file storage and sharing, instant messaging, and business social networking capabilities designed to help find and collaborate with business contacts, help enhance activities for task management, and share knowledge in communities. IBM SmartCloud Engage also enables users for on-demand web conferencing.

New and enhanced features are designed to help you:

IBM Audio Conferencing Services for SmartCloud Meetings

As an add-on to IBM SmartCloud Meetings, IBM Audio Conferencing Services for SmartCloud Meetings is a service that can be purchased on a per-minute basis and includes voice over Internet Protocol (VoIP), and toll and toll-free public switched telephone network (PSTN) calling to support a full range of communications available through web meetings. This service includes free VoIP based on the PSTN minutes purchased.

The service enables users to start meetings when needed with reservation-less dialing. It offers operator support for global business meetings and is delivered via a security-rich private audio network for business grade audio quality.

In order to use IBM Audio Conferencing Services for SmartCloud Meetings, you must have entitlements to a SmartCloud subscription package that includes SmartCloud Meetings capabilities. If you have IBM SmartCloud Engage Advanced, IBM SmartCloud Engage Standard, or IBM SmartCloud Meetings, you can purchase IBM Audio Conferencing Services for SmartCloud Meetings as an add-on.

IBM SmartCloud Docs

IBM SmartCloud Docs is a cloud-based office productivity service providing teams the ability to work on word processing, presentation, and spreadsheet documents with real-time co-editing support. In this release, many new features and capabilities for more advanced document and presentation creation and editing are available.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


Back to topBack to top
 
Top rule
Program number
Bottom rule

Program   VRM    Program
number           name

5725-F82  1.0.0  IBM SmartCloud for Social Business


Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Publications
Bottom rule

The IBM Publications Center

http://www.ibm.com/shop/publications/order

No publications are shipped with this product.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements
Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

Refer to the Terms of Use that is available at

http://www-03.ibm.com/software/sla/sladb.nsf/sla/tou/

Planning information

Packaging

This product is accessed via the Internet. There are no physical or electronic deliverables.



Back to topBack to top
 
Top rule
Software Services
Bottom rule

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
Product group: IBM SmartCloud for Social Business
 
Product      Product
identifier   identifier description
   
5725-F82     IBM SmartCloud for Social Business
 
Product category: IBM SmartCloud Social Collaboration

Passport Advantage

                                                      Part
Program name and description                          number

IBM SmartCloud for Social Business                    5725-F82
 
IBM Audio Conferencing Services                       D0YFLLL
for SmartCloud Meetings Voice
over IP Minute per Month
 
IBM Audio Conferencing Services                       D0YFMLL
for SmartCloud Meetings Voice
over IP for Partial Month
 
IBM Audio Conferencing Services                       D0YFNLL
for SmartCloud Meetings Voice
over IP Minute Overage
 
IBM Audio Conferencing Services                       D0YFQLL
for SmartCloud Meetings Zone 1
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services                       D0YFRLL
for SmartCloud Meetings Zone 1
Country Toll Calls Daily Fee for
Partial Month
 
IBM Audio Conferencing Services                       D0YFSLL
for SmartCloud Meetings Zone 1
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YFTLL
for SmartCloud Meetings Zone 2
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services                       D0YFULL
for SmartCloud Meetings Zone 2
Country Toll Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services                       D0YFVLL
for SmartCloud Meetings Zone 2
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YFWLL
for SmartCloud Meetings Zone 3
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services                       D0YFXLL
for SmartCloud Meetings Zone 3
Country Toll Calls Daily Fee for
Partial Month
 
IBM Audio Conferencing Services                       D0YFYLL
for SmartCloud Meetings Zone 3
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YFZLL
for SmartCloud Meetings Zone 4
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services                       D0YG0LL
for SmartCloud Meetings Zone 4
Country Toll Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services                       D0YG1LL
for SmartCloud Meetings Zone 4
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YG2LL
for SmartCloud Meetings Zone 1
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services                       D0YG3LL
for SmartCloud Meetings Zone 1
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services                       D0YG4LL
for SmartCloud Meetings Zone 1
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YG5LL
for SmartCloud Meetings Zone 2
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services                       D0YG6LL
for SmartCloud Meetings Zone 2
Country Toll Free Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services                       D0YG7LL
   Authorized user
for SmartCloud Meetings Zone 2
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YG8LL
for SmartCloud Meetings Zone 3
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services                       D0YG9LL
for SmartCloud Meetings Zone 3
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services                       D0YGALL
for SmartCloud Meetings Zone 3
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YGBLL
for SmartCloud Meetings Zone 4
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services                       D0YGCLL
for SmartCloud Meetings Zone 4
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services                       D0YGDLL
for SmartCloud Meetings Zone 4
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services                       D0YGELL
for SmartCloud Meetings Mobile
Surcharge Minute Pay Per Use

Charge metric

                                 Part number or
Program name                     PID number           Charge metric

IBM SmartCloud for Social        5725-F82
Business
 
IBM Audio Conferencing Services  D0YFLLL              Minute
for SmartCloud Meetings Voice
over IP Minute per Month
 
IBM Audio Conferencing Services  D0YFMLL              Daily fee
for SmartCloud Meetings Voice
over IP for Partial Month
 
IBM Audio Conferencing Services  D0YFNLL              Minute
for SmartCloud Meetings Voice
over IP Minute Overage
 
IBM Audio Conferencing Services  D0YFQLL              Minute
for SmartCloud Meetings Zone 1
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services  D0YFRLL              Daily fee
for SmartCloud Meetings Zone 1
Country Toll Calls Daily Fee for
Partial Month
 
IBM Audio Conferencing Services  D0YFSLL              Minute
for SmartCloud Meetings Zone 1
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YFTLL              Minute
for SmartCloud Meetings Zone 2
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services  D0YFULL              Daily fee
for SmartCloud Meetings Zone 2
Country Toll Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services  D0YFVLL              Minute
for SmartCloud Meetings Zone 2
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YFWLL              Minute
for SmartCloud Meetings Zone 3
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services  D0YFXLL              Daily fee
for SmartCloud Meetings Zone 3
Country Toll Calls Daily Fee for
Partial Month
 
IBM Audio Conferencing Services  D0YFYLL              Minute
for SmartCloud Meetings Zone 3
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YFZLL              Minute
for SmartCloud Meetings Zone 4
Country Toll Calls Minute per
Month
 
IBM Audio Conferencing Services  D0YG0LL              Daily fee
for SmartCloud Meetings Zone 4
Country Toll Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services  D0YG1LL              Minute
for SmartCloud Meetings Zone 4
Country Toll Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YG2LL              Minute
for SmartCloud Meetings Zone 1
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services  D0YG3LL              Daily fee
for SmartCloud Meetings Zone 1
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services  D0YG4LL              Minute
for SmartCloud Meetings Zone 1
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YG5LL              Minute
for SmartCloud Meetings Zone 2
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services  D0YG6LL              Daily fee
for SmartCloud Meetings Zone 2
Country Toll Free Calls Daily Fee
for Partial Month
 
IBM Audio Conferencing Services  D0YG7LL              Minute
for SmartCloud Meetings Zone 2
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YG8LL              Minute
for SmartCloud Meetings Zone 3
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services  D0YG9LL              Daily fee
for SmartCloud Meetings Zone 3
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services  D0YGALL              Minute
for SmartCloud Meetings Zone 3
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YGBLL              Minute
for SmartCloud Meetings Zone 4
Country Toll Free Calls Minute
per Month
 
IBM Audio Conferencing Services  D0YGCLL              Daily fee
for SmartCloud Meetings Zone 4
Country Toll Free Calls Daily
Fee for Partial Month
 
IBM Audio Conferencing Services  D0YGDLL              Minute
for SmartCloud Meetings Zone 4
Country Toll Free Calls Minute
Overage
 
IBM Audio Conferencing Services  D0YGELL              Minute
for SmartCloud Meetings Mobile
Surcharge Minute Pay Per Use


Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

Technical support

Technical support is included with subscriptions purchased through Passport Advantage and Passport Advantage Express® as set forth in the IBM SaaS Terms of Use.

A support website will be provided to customers of record.

Technical support is included with the IBM SaaS and is not available as a separate offering.

License Information form number

The services' Terms of Use is available at

http://www-03.ibm.com/software/sla/sladb.nsf/sla/tou/
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



Back to topBack to top
 
Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



Back to topBack to top
 
Top rule
Prices
Bottom rule

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: VE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

IBM SmartCloud, IBM, Passport Advantage, Express, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Adobe is a trademark of Adobe Systems Incorporated in the United States, and/or other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Close [x]

Close [x]