Software withdrawal and support discontinuance: IBM Unica NetInsight

IBM Asia Pacific Withdrawal Announcement WP14-0035
April 8, 2014

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 Withdrawn programs Withdrawn programs


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Overview
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Effective September 30, 2017, IBM® will withdraw support for the following programs licensed under the IBM International Program License Agreement:



Program                                         Withdrawal from
number        Program release name              support date

5725-D17      IBM Unica® NetInsight V8.5        September 30, 2017
5725-D17      IBM Unica NetInsight V8.6         September 30, 2017




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Withdrawn programs
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Effective on August 8, 2014 and May 30, 2016, IBM will withdraw from marketing, part numbers from the following program licensed under the IBM International Program License Agreement:


Program
number        Program release name

5725-D17      IBM Unica NetInsight V8.5
5725-D17      IBM Unica NetInsight V8.6


Parts for this program are withdrawn with no replacements. Support renewal part numbers remain active until May 30, 2016 to allow existing customers to renew support and to give customers time to evaluate IBM product alternatives. In accordance with Support policies, support services continue for current customers until the effective end of support date, September 30, 2017.

Renewal parts, E0BZSLL and E0BZYLL, were previously included in Withdrawal Announcement WP12-0145, dated December 18, 2012, with an effective marketing withdrawal date of March 20, 2015. The effective marketing withdrawal date for these parts has been extended to May 30, 2016. For details, refer to the Withdrawn parts information section.

IBM Digital Analytics is an industry-leading web analytics SaaS offering and is an alternative for IBM Unica NetInsight customers. IBM Digital Analytics offers enterprise-class web analytics, reporting, segmentation, attribution, and security. For more information about IBM Digital Analytics, contact your IBM representative or visit

http://www-03.ibm.com/software/products/en/digital-analytics
Withdrawn parts information
                                                    Withdrawal
                                                    from
Part     Part                                       marketing
number   description                                date

D0J6RLL  IBM Unica NetInsight Authorized User       August 8, 2014
         Initial Fixed Term License + SW
         Subscription & Support 12 Months
 
 
E0BZ1LL  IBM Unica NetInsight Authorized User       May 30, 2016
         Subsequent Fixed Term License + SW
         Subscription & Support 12 Months
 
 
E0BZSLL  IBM Unica NetInsight Authorized User       May 30, 2016
         Annual SW Subscription & Support
         Renewal
 
 
D0J6ULL  IBM Unica NetInsight Resource Value Unit   August 8, 2014
         Initial Fixed Term License + SW
         Subscription & Support 12 Months
 
 
E0BZ4LL  IBM Unica NetInsight Resource Value Unit   May 30, 2016
         Subsequent Fixed Term License + SW
         Subscription & Support 12 Months
 
 
E0BZYLL  IBM Unica NetInsight Resource Value Unit   May 30, 2016
         Annual SW Subscription & Support Renewal

Withdrawn media pack information
                                                    Withdrawal
                                                    from
Part     Part                                       marketing
number   description                                date

BN01CML  IBM Unica NetInsight for Multiplatforms    September 15, 2017
         Version 8.6 Multilingual DVD Media Pack
 
 
BN00DML  IBM Unica NetInsight V8.5.0 Multilingual   September 15, 2017
         Multiplatform Media Pack

Parts previously withdrawn from IBM Unica NetInsight

The following Unica NetInsight parts were previously withdrawn in Withdrawal Announcement WP12-0145, dated December 18, 2012. These parts are included here for reference only.

                                      Withdrawal
                                      from
Part     Part                         marketing       Announcement
number   description                  date            date

D0J7ULL  IBM Unica NetInsight         March 19, 2013  December 18, 2012
         Auth User License +
         SW Subscription &
         Support - 12 months
 
 
D0J7VLL  IBM Unica NetInsight         March 19, 2013  December 18, 2012
         Auth User SW
         Subscription & Support
         Reinstatement - 12
         months
 
 
D0J86LL  IBM Unica NetInsight         March 19, 2013  December 18, 2012
         Resource Value Unit
         License + SW
         Subscription &
         Support - 12 months
 
 
D0J87LL  IBM Unica NetInsight         March 19, 2013  December 18, 2012
         Resource Value Unit
         SW Subscription &
         Support Reinstatement
         - 12 months



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Reference information
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For information about Unica NetInsight withdrawal of perpetual license parts, refer to Software Announcement WP12-0145, dated December 18, 2012.

For information about IBM Unica NetInsight V8.6, refer to Software Announcement AP12-0111, dated May 15, 2012.

For information about IBM Unica NetInsight V8.5, refer to Software Announcement AP11-0133, dated April 26, 2011.

Technical support

Refer to the Software support website for product support information

http://www.ibm.com/software/support/

Technical support continues to be available. The end of support for these products will be announced a minimum of 12 months before the termination.



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Country/Region             Announced
 
AP IOT
 ASEAN*                      Yes
 India/South Asia**          Yes
 Australia                   Yes
 People's Republic of China  Yes
 Hong Kong S.A.R of the PRC  Yes
 Macao S.A.R of the PRC      Yes
 Taiwan                      Yes
 South Korea                 Yes
 New Zealand                 Yes
Japan IOT
 Japan                       Yes
 

* Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam

**Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and Afghanistan

Trademarks

IBM and Unica are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

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