IBM QRadar Appliance Professional Services expands its services

IBM Asia Pacific Software Announcement AP19-0535
December 3, 2019

Table of contents
OverviewOverviewProgram numberProgram number
Effective dateEffective dateAP distributionAP distribution


Overview

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IBM® QRadar®, one of the industry's leading security intelligence and analytics offerings, is expanded with the following IBM QRadar Appliance Professional Services to help you get more value from your QRadar deployment, faster.

IBM QRadar Enterprise 5-Day Remote Accelerate Value Appliance Service is delivered remotely and provides you with 40 hours of any of the following consulting services:

  • Solution design workshop that leads to a deployment and configuration recommendation
  • Appliance deployment, either virtual or physical
  • Log collection
    • Standard log source attachment
    • Custom log source attachment
  • Flow collection
    • Collect network activity from up to three instances of flow sources
    • Flow configuration documentation
  • Tuning of the QRadar environment
    • Initial tuning, which includes:
      • Identifying and removing sources of noise
      • Activating rules, saving searches, and accumulating time series graphs
      • Scheduling and modifying reports
      • Customizing dashboards
    • Advanced tuning will be performed based on your business requirements and security policies, and includes:
      • Creation and tuning of up to five custom rules and three custom reports
      • Configuration of one default compliance report package (choose from PCI, SOX, FISMA, GLBA, GSX memo 22, HIPAA, or NERC-CIP)
  • Use case creation
  • Documentation of performed work
  • Enablement (on-the-job training)

IBM QRadar Standard 5-Day Onsite Accelerate Value Appliance Service is delivered on site and provides you with 40 hours of any of the following consulting services:

  • Solution design workshop that leads to a deployment and configuration recommendation
  • Appliance deployment, either virtual or physical
  • Log collection
    • Standard log source attachment
    • Custom log source attachment
  • Flow collection
    • Collect network activity from up to three instances of flow sources
    • Flow configuration documentation
  • Tuning of the QRadar environment
    • Initial tuning, which includes:
      • Identifying and removing sources of noise
      • Activating rules, saving searches, and accumulating time series graphs
      • Scheduling and modifying reports
      • Customizing dashboards
    • Advanced tuning will be performed based on your business requirements and security policies, and includes:
      • Creation and tuning of up to five custom rules and three custom reports
      • Configuration of one default compliance report package (choose from PCI, SOX, FISMA, GLBA, GSX memo 22, HIPAA, or NERC-CIP)
  • Use case creation
  • Documentation of performed work
  • Enablement (on-the-job training)


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Effective date

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December 3, 2019



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Program number

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Program number VRM Program name
5737-L38 N/A IBM QRadar Appliance Professional Services


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AP distribution

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Country/Region Announced
AP
ASEAN * Yes
India/South Asia ** Yes
Australia Yes
Hong Kong Yes
Macao SAR of the PRC Yes
Mongolia Yes
New Zealand Yes
People's Republic of China Yes
South Korea Yes
Taiwan Yes

* Brunei Darussalam, Cambodia, Indonesia, Lao People's Democratic Republic, Malaysia, Myanmar, Philippines, Singapore, Thailand, Timor-Leste, and Vietnam

** Bangladesh, Bhutan, India, Maldives, Nepal, and Sri Lanka

Trademarks

IBM and QRadar are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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