IBM FlashSystem A9000/A9000R software version 12.3 introduces supreme data protection with multisite high availability and disaster recovery

IBM United States Software Announcement 218-464
October 9, 2018

Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateOrdering informationOrdering information
DescriptionDescriptionTerms and conditionsTerms and conditions
Statement of general directionStatement of general directionPricesPrices
Program numberProgram numberOrder nowOrder now


(Corrected on May 28, 2019)

The Limitations section has been updated.



Overview

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IBM FlashSystem® A9000/A9000R software version 12.3 introduces:

  • Multisite high availability and disaster recovery with HyperSwap® between two primary sites and disaster recovery through simultaneous asynchronous replication from the primary sites to a third site
  • New FlashSystem A9000R systems can now be ordered with a new entry-level configuration of one flash enclosure and three grid controllers 1, reducing entry point capacity by 50%
  • Maximum configurable pool capacity dynamically matches the full system capacity

Note: Hyper-Scale manager new software version 5.5 will be generally available at the same time as IBM FlashSystem A9000/A9000R software version 12.3. This version will enable you to monitor internal and external latency at the system level.

1 As before, FlashSystem A9000R system is delivered in a rack form factor, including the interconnect and power components, in addition to the flash enclosures and grid controllers.



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Key prerequisites

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FlashSystem A9000/A9000R software V12 (5639-FS1) requires a FlashSystem A9000R (9835-415, 9835-425, 9837-415, 9837-425, or 9837-U25) or FlashSystem A9000 (9836-415, 9836-425, 9838-415, 9838-425, or 9838-U25) storage system. It is preinstalled on, and shipped with, these systems.

All the new enhancements require software version 12.3, or later.

Multisite high availability and disaster recovery require:

  • Minimal deployment with three systems, all with software V12.3, or later
  • FlashSystem A9000 or A9000R
  • Models 415, 425, and U25
  • Mixing A9000 and A9000R systems of different models is allowed


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Planned availability date

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  • November 7, 2018: Electronic availability
  • November 23, 2018: General availability


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Description

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Multisite high availability and disaster recovery

FlashSystem A9000 and A9000R introduce multisite high availability and disaster recovery. This new data protection capability is applicable to individual volumes or consistency groups.

When protected with multisite high availability and disaster recovery, the volume or consistency group becomes available on three systems. Two active-active copies, the primary and secondary, are established using HyperSwap between two systems. The third copy, the tertiary volume or consistency group, is created through asynchronous replication of the primary volume to the third system. A standby asynchronous replication can be configured between the secondary and the tertiary copies.

In case that a HyperSwap failover occurs, the secondary copy becomes the primary one, and vice versa. In addition, the standby replication is activated, to immediately and nondisruptively resume the asynchronous replication from the same point in time, between the new primary copy and the tertiary copy. The formerly active replication becomes nonactive.

In the unlikely event where both the primary and secondary copies become unavailable for any reason, the tertiary copy can be activated and used on the third site.

Support for new entry-level minimum configuration

New FlashSystem A9000R systems can now be ordered with an entry-level configuration including one flash enclosure and three grid controllers. This new configuration introduces entry-point capacities that are 50% smaller than previously available without limiting future scalability, as listed below.

Flash enclosure FC Flash enclosure description Entry-point physical capacity 2 Entry-point effective capacity 3
AFE4 12 x 3.6 TB MicroLatency® Modules 36 TB 180 TB
AFE5 12 x 8.5 TB MicroLatency Modules 85 TB 425 TB
AFE6 12 x 18 TB MicroLatency Modules 180 TB 900 TB

2 Physical capacity is the available capacity after system overhead, including flash media over-provisioning and RAID protection.

3 Typical effective capacity is the available capacity after system overhead (including flash media over-provisioning and RAID protection) and after the data reduction benefits of pattern removal, deduplication, and compression. This assumes data reduction multiple of 5 to 1.

Maximum pool capacity scales to match system capacity

In software versions older than version 12.3, the maximum configurable pool capacity was fixed at 1 PB. Starting with software version 12.3, the maximum configurable pool capacity is dynamically matched with the full system capacity, depending on the system configuration. This enhancement is particularly useful for deployments that utilize the full system capacity in a single pool.

FlashSystem A9000 and A9000R continue to deliver a rich set of enterprise-level capabilities including:

  • Harness the performance of IBM FlashCore® technology with highly parallel architecture, and achieve consistent performance with automatic load balancing
  • Enable capacity-optimized configurations using 18 TB 3DTLC IBM FlashCore modules (models 425 and U25)
  • Increase data protection and system availability with enterprise-grade high availability and HyperSwap active-active storage clustering across systems and data centers
  • Optimize storage economics with pattern removal, deduplication, and compression
  • Encrypt data at rest with server-based or local key management
  • Support multitenant, mixed workload clouds with enterprise-grade high availability, security, and quality of service features that prevent noisy neighbors in mixed workload environments
  • Deliver consistent performance and exceed service-level agreements for data-intensive workloads
  • Integrate easily with VMware, OpenStack, Linux®, and Microsoft™ platforms, as well as most infrastructures
  • Simplify storage administration with an innovative, new user interface

Version 12.3 will be available for software upgrades starting November 7, 2018, new systems that are preinstalled with version 12.3 will start shipping November 23, 2018.

Section 508 of the US Rehabilitation Act

IBM FlashSystem A9000/A9000R Software is capable as of October 9, 2018, when used in accordance with IBM®'s associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested through the Product accessibility information website.



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Statement of general direction

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With this announcement, IBM introduces a new entry-level configuration of one flash enclosure and three grid controllers for A9000R that is supported with software version 12.3. However, adding flash enclosures and grid controllers to this configuration, is not supported with version 12.3.

IBM currently plans to provide a future software version that will support adding flash enclosures and grid controllers to this new configuration. Once available, entitled4 customers who purchased new FlashSystem A9000R model 425 and U25 systems with the new minimum configuration and software version 12.3, will be able to hot-upgrade to that software version, and then scale these systems out with additional grid controllers and flash enclosures.

4 The system must be under warranty and have an active software maintenance agreement.

IBM also intends to address common FlashSystem A9000 and A9000R capacity management queries that are difficult to answer with deduplication:

  • How much capacity will I reclaim by deletion? Deletions vacate less then the nominal volume capacity.
  • How much capacity did I save for this application with Compression alone? With deduplication alone?
  • Since my volume shares capacity with other volumes via deduplication, how much capacity should I fairly attribute to it, for charge-back?

Therefore, IBM currently plans to enhance FlashSystem A9000and A9000R systems with patented IBM Research technology that:

  • Analyzes vast amounts of data without performance impact.
  • Provides effective estimates, per volume, for reclaimable capacity, attributed capacity, compression saving, deduplication saving, and total capacity saving.
  • Requires no management, configuration, or training, and no extra cost.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remain at our sole discretion.



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Program number

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Program number VRM Program name
5639-FS1 12.3.0 IBM FlashSystem A9000/A9000R Software V12
5639-FS2 12.3.0 IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12

Product identification number

Program number Maintenance 1 year PID number Maintenance 3 year PID number
5639-FS1 5639-FSJ 5639-FSL
  5639-FSK 5639-FSM
    5639-FSN
Program number Maintenance 2 year PID number Maintenance 4 year PID number Maintenance 5 year PID number
5639-FS1 5639-FSP 5639-FSQ 5639-FSR
Program number Maintenance 1 year PID number Maintenance 3 year PID number
5639-FS2 5639-FSS 5639-FSU
  5639-FST 5639-FSV
    5639-FSW
Program number Maintenance 2 year PID number Maintenance 4 year PID number Maintenance 5 year PID number
5639-FS2 5639-FSX 5639-FSY 5639-FSZ


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Business Partner information

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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBMid).

BP Attachment for Announcement Letter 218-464


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Offering Information

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Product information is available on the IBM Offering Information website.



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Publications

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All associated publications are shipped with the corresponding hardware orders. To order, see the IBM Publications Center or contact your IBM representative.

IBM Publications Center

The IBM Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

FlashSystem A9000/A9000R Software V12 (5639-FS1) requires a FlashSystem A9000R (9835-415, 9835-425, 9837-415, 9837-425, or 9837-U25) or A9000 (9836-415, 9836-425, 9838-415, 9838-425, or 9838-U25) system.

FlashSystem A9000/A9000R HW Int. with IBM SA License V12 (5639-FS2) requires a FlashSystem A9000R (9837-415 and 9837-425) or A9000 (9838-415 and 9838-425) system.

Current support summaries, including specific software, hardware, and firmware levels supported, are maintained on the IBM Support Portal.

Software requirements

For all currently supported storage systems and host environments, go to the IBM Support Portal.

Compatibility

For information regarding currently supported environments and operating guidelines, go to the IBM Support Portal.

Limitations

Programs in this release only operate on specified storage hardware, currently defined as IBM 9835-415, 9836-415, 9837-415, 9838-415, 9835-425, 9836-425, 9837-425, 9838-425, 9837-U25, or 9838-U25 products.

For additional information, see the Terms and conditions section of this announcement and the License Information document that is available on the IBM Software License Agreement website.

Additional information on configuration limitations and configuration guidelines is further documented in the readme file accompanying FlashSystem A9000 and A9000R Software V12 included with the publications for this product.

Planning information

Planning considerations required for FlashSystem A9000 and A9000R apply. Go to the Product information page in the IBM Publications library.

Customers with 5639-FS1 and 5639-FS2 licenses are responsible to ensure the total enclosures managed are within license entitlement.

Client responsibilities

The customer is responsible for planning, provisioning, power, and environmental support required for FlashSystem A9000 and A9000R.

Support for the server, its operating system, and the web browser from which the FlashSystem A9000 and A9000R console are accessed is a customer responsibility and is separately ordered.

Packaging

New order packaging

FlashSystem A9000/9000R Software V12 (5639-FS1) is preinstalled on, and shipped with, the required FlashSystem A9000 and A9000R hardware. For code updates, go to the IBM Support Portal.

The paid invoice acts as Proof of Entitlement (PoE) for all orders of FlashSystem A9000/A9000R Software V12. All associated media listed in the Publications section are also shipped with the new hardware order. One media set per FlashSystem A9000 or A9000R storage system will be shipped.

Subsequent media orders

For additional available publications, see the Publications section.

For assistance in placing orders with or without media features, contact your IBM representative.

Publications are in English. This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Direct client support

For technical support or assistance, contact your IBM representative or go to the IBM Support Portal.

Security, auditability, and control

Use of supplementary antivirus software is recommended, but not required.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information

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Consult your IBM representative.

5639-FS1 - IBM FlashSystem A9000/A9000R Software V12

Use-based OTC with One-year Software Maintenance

Feature description OTC feature number
Flash Enclosure-60 SW Per Storage Device with 1 Year SW Maintenance 0001
Flash Enclosure-150 SW Per Storage Device with 1 Year SW Maintenance 0003
Flash Enclosure-300 SW Per Storage Device with 1 Year SW Maintenance 0004
Flash Enclosure-FE4 SW Per Storage Device with 1 Year SW Maintenance 0005
Flash Enclosure-FE5 SW Per Storage Device with 1 Year SW Maintenance 0006
Flash Enclosure-FE6 SW Per Storage Device with 1 Year SW Maintenance 0007
Flash Enclosure-FE7 SW Per Storage Device with 1 Year SW Maintenance 0008

5639-FS2 - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12

Use-based OTC with One-year Software Maintenance

Feature description OTC feature number
Flash Enclosure-60 HW Int Per Storage Device with 1 Year SW Maintenance 0001
Flash Enclosure-150 HW Int Per Storage Device with 1 Year SW Maintenance 0003
Flash Enclosure-300 HW Int Per Storage Device with 1 Year SW Maintenance 0004
Flash Enclosure-FE4 HW Int Per Storage Device with 1 Year SW Maintenance 0005
Flash Enclosure-FE5 HW Int Per Storage Device with 1 Year SW Maintenance 0006
Flash Enclosure-FE6 HW Int Per Storage Device with 1 Year SW Maintenance 0007
Flash Enclosure-FE7 HW Int Per Storage Device with 1 Year SW Maintenance 0008
Maintenance PID number Description
5639-FSJ IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - One-year Registration and Renewal
5639-FSK IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - One-year After License
5639-FSL IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year Registration
5639-FSM IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year Renewal
5639-FSN IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year After License
5639-FSP IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Two-year Registration
5639-FSQ IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Four-year Registration
5639-FSR IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Five-year Registration
5639-FSS IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - One-year Registration and Renewal
5639-FST IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - One-year After License
5639-FSU IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year Registration
5639-FSV IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year Renewal
5639-FSW IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year After License
5639-FSX IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Two-year Registration
5639-FSY IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Four-year Registration
5639-FSZ IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Five-year Registration

5639-FSJ - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - One-year Registration and Renewal

One-year No Charge Registration:

Feature description No charge feature number
Flash Enclosure-60 SW One-year NC Registration per Storage Device 0002
Flash Enclosure-150 SW One-year NC Registration per Storage Device 0006
Flash Enclosure-300 SW One-year NC Registration per Storage Device 0008
Flash Enclosure-FE4 SW One-year NC Registration per Storage Device 0010
Flash Enclosure-FE5 SW One-year NC Registration per Storage Device 0012
Flash Enclosure-FE6 SW One-year NC Registration per Storage Device 0014
Flash Enclosure-FE7 SW One-year NC Registration per Storage Device 0016

One-year Registration and Renewal:

Feature description OTC feature number
Flash Enclosure-60 SW One-year Renewal One-time charge per Storage Device 0001
Flash Enclosure-150 SW One-year Renewal One-time charge per Storage Device 0005
Flash Enclosure-300 SW One-year Renewal One-time charge per Storage Device 0007
Flash Enclosure-FE4 SW One-year Renewal One-time charge per Storage Device 0009
Flash Enclosure-FE5 SW One-year Renewal One-time charge per Storage Device 0011
Flash Enclosure-FE6 SW One-year Renewal One-time charge per Storage Device 0013
Flash Enclosure-FE7 SW One-year Renewal One-time charge per Storage Device 0015

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSK - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - One-year After License

Feature description OTC feature number
Flash Enclosure-60 SW One-year After License One-time charge per Storage Device 0001
Flash Enclosure-150 SW One-year After License One-time charge per Storage Device 0003
Flash Enclosure-300 SW One-year After License One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW One-year After License One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW One-year After License One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW One-year After License One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW One-year After License One-time charge per Storage Device 0008

5639-FSL - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year Registration

Feature description OTC feature number
Flash Enclosure-60 SW Three-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 SW Three-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 SW Three-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Three-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Three-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Three-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Three-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSM - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year Renewal

Feature description OTC feature number
Flash Enclosure-60 SW Three-year Renewal One-time charge per Storage Device 0001
Flash Enclosure-150 SW Three-year Renewal One-time charge per Storage Device 0003
Flash Enclosure-300 SW Three-year Renewal One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Three-year Renewal One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Three-year Renewal One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Three-year Renewal One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Three-year Renewal One-time charge per Storage Device 0008

5639-FSN - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Three-year After License

Feature description OTC feature number
Flash Enclosure-60 SW Three-year After License One-time charge per Storage Device 0001
Flash Enclosure-150 SW Three-year After License One-time charge per Storage Device 0003
Flash Enclosure-300 SW Three-year After License One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Three-year After License One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Three-year After License One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Three-year After License One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Three-year After License One-time charge per Storage Device 0008

5639-FSP - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Two-year Registration

Feature description OTC feature number
Flash Enclosure-60 SW Two-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 SW Two-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 SW Two-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Two-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Two-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Two-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Two-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSQ - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Four-year Registration

Feature description OTC feature number
Flash Enclosure-60 SW Four-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 SW Four-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 SW Four-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Four-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Four-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Four-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Four-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSR - IBM FlashSystem A9000/A9000R Software V12 Software Maintenance - Five-year Registration

Feature description OTC feature number
Flash Enclosure-60 SW Five-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 SW Five-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 SW Five-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 SW Five-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 SW Five-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 SW Five-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 SW Five-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSS - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - One-year Registration and Renewal

One-year No Charge Registration:

Feature description No charge feature number
Flash Enclosure-60 HW Int One-year NC Registration per Storage Device 0002
Flash Enclosure-150 HW Int One-year NC Registration per Storage Device 0006
Flash Enclosure-300 HW Int One-year NC Registration per Storage Device 0008
Flash Enclosure-FE4 HW Int One-year NC Registration per Storage Device 0010
Flash Enclosure-FE5 HW Int One-year NC Registration per Storage Device 0012
Flash Enclosure-FE6 HW Int One-year NC Registration per Storage Device 0014
Flash Enclosure-FE7 HW Int One-year NC Registration per Storage Device 0016

One-year Registration and Renewal:

Feature description OTC feature number
Flash Enclosure-60 HW Int One-year Renewal One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int One-year Renewal One-time charge per Storage Device 0005
Flash Enclosure-300 HW Int One-year Renewal One-time charge per Storage Device 0007
Flash Enclosure-FE4 HW Int One-year Renewal One-time charge per Storage Device 0009
Flash Enclosure-FE5 HW Int One-year Renewal One-time charge per Storage Device 0011
Flash Enclosure-FE6 HW Int One-year Renewal One-time charge per Storage Device 0013
Flash Enclosure-FE7 HW Int One-year Renewal One-time charge per Storage Device 0015

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FST - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - One-year After License

Feature description OTC feature number
Flash Enclosure-60 HW Int One-year After License One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int One-year After License One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int One-year After License One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int One-year After License One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int One-year After License One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int One-year After License One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int One-year After License One-time charge per Storage Device 0008

5639-FSU - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year Registration

Feature description OTC feature number
Flash Enclosure-60 HW Int Three-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Three-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Three-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Three-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Three-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Three-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Three-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSV - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year Renewal

Feature description OTC feature number
Flash Enclosure-60 HW Int Three-year Renewal One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Three-year Renewal One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Three-year Renewal One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Three-year Renewal One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Three-year Renewal One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Three-year Renewal One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Three-year Renewal One-time charge per Storage Device 0008

5639-FSW - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Three-year After License

Feature description OTC feature number
Flash Enclosure-60 HW Int Three-year After License One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Three-year After License One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Three-year After License One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Three-year After License One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Three-year After License One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Three-year After License One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Three-year After License One-time charge per Storage Device 0008

5639-FSX - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Two-year Registration

Feature description OTC feature number
Flash Enclosure-60 HW Int Two-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Two-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Two-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Two-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Two-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Two-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Two-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSY - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Four-year Registration

Feature description OTC feature number
Flash Enclosure-60 HW Int Four-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Four-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Four-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Four-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Four-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Four-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Four-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

5639-FSZ - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 Software Maintenance - Five-year Registration

Feature description OTC feature number
Flash Enclosure-60 HW Int Five-year Registration One-time charge per Storage Device 0001
Flash Enclosure-150 HW Int Five-year Registration One-time charge per Storage Device 0003
Flash Enclosure-300 HW Int Five-year Registration One-time charge per Storage Device 0004
Flash Enclosure-FE4 HW Int Five-year Registration One-time charge per Storage Device 0005
Flash Enclosure-FE5 HW Int Five-year Registration One-time charge per Storage Device 0006
Flash Enclosure-FE6 HW Int Five-year Registration One-time charge per Storage Device 0007
Flash Enclosure-FE7 HW Int Five-year Registration One-time charge per Storage Device 0008

No-Charge Features:

Feature description No charge feature number
SWMA Auto Renewal Registration 9000

Charge metric

Program name PID number Charge metric
IBM FlashSystem A9000/A9000R Software V12 5639-FS1 Per Storage Device
IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12 5639-FS2 Per Storage Device


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Terms and conditions

Top rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require client signatures.

License Information number

Form number LC27-8600

License Information for:

  • 5639-FS1 - IBM FlashSystem A9000/A9000R Software V12
  • 5639-FS2 - IBM FlashSystem A9000/A9000R HW Int. with IBM SA License V12

On or near the planned availability date, the current License Information documents will be available for review on the IBM License Information documents website.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Subscription and Support includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

No

Software Subscription and Support applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, got to the Support Handbooks website.

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

IBM Operational Support Services - SoftwareXcel

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution clients.



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Statement of good security practices

Top rule

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

Top rule

Prices for products on this announcement remain unchanged.

For all local charges, contact your IBM representative or your authorized IBM Business Partner.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now

Top rule

To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

Trademarks

IBM FlashSystem, HyperSwap, IBM, PartnerWorld, Passport Advantage, MicroLatency and IBM FlashCore are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States