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IBM DS8870 offers exceptional performance with new processors, microcode, drive options, and advanced functions to enhance data protection

IBM United States Hardware Announcement 113-174
November 19, 2013

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product number Product number


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At a glance
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New features for IBM® DS8870 offer a greater choice in price and performance, including:



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Overview
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IBM DS8870 systems (machine types 2421, 2422, 2423, and 2424) are designed to offer better performance with new processors, microcode, drive options, and advanced functions to enhance data protection.

IBM POWER7+ processor technology

The DS8870 high-performance Model 961 features IBM POWER7+ server technology to help support higher performance. DS8870 can help deliver up to 15% performance improvement in maximum IOPS in transaction processing workload environments over the prior POWER® processor for Model 961.

Flash optimization

With the introduction of the 7.2 microcode, the system with the POWER7+ processor and all-flash drive configuration helps the DS8870 to deliver up to 20% improvement in maximum IOPS in random I/O workload environments.

Enhanced business class configuration

The entry system, IBM DS8870 business class, is now scalable to 1,056 drives and up to 16-core processors.

Scalable capacity

DS8870 offers new disk drives that help improve capacity and price-performance options for transaction processing workloads. New drives are:

Security

In this release, IBM DS8870 supports the National Institute of Standards and Technology (NIST) SP 800-131A, a US standard that provides guidance for protecting sensitive data by using cryptographic algorithms that have key strengths of 112 bits.

NIST SP 800-131A requires the use of cryptographic algorithms that have security strengths of 112 bits to provide data security and data integrity for secure data created in the cryptoperiod starting in 2014. This release provides enablement for NIST SP 800-131A on DS8870. Conformance with NIST SP 800-131A is dependent on use of appropriate prerequisite management software versions and appropriate configuration of the DS8870 and other network related entities. IBM remote service connections are not compliant with NIST 800-131A at this time.



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Key prerequisites
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All announced features and functions are supported on the IBM System Storage® DS8000® series and require DS8000 Licensed Machine Code (LMC) 7.7.20.xx.xx (bundle version 87.20.xxx.xx), or later.



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Planned availability date
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Refer to the Description section for further information.



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Description
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IBM delivers functional enhancements to the DS8870. This release offers new capabilities, better performance, more drive options, and enhances existing functions.

IBM POWER7+ processor technology

The DS8870 features IBM POWER7+ server technology to help deliver high performance. The DS8870 can help deliver up to 15% performance improvement in maximum IOPS in transaction processing workload environments over the prior processor.

The DS8870 offers a 2-core 4.228 GHz P7+ processor complex and up to a 16-core 4.228 GHz P7+ processor complex per controller.

All-flash system and flash optimization

The DS8870 now supports an all-flash configuration. The all-flash indicator, feature number 0600, allows the customer to specify systems comprised solely of flash drives. For customers using small capacity disk drives in RAID-10 configurations to minimize I/O response times, using an all-flash configuration instead can help improve I/O response times while also reducing floor space and power requirements, as well as help improve the economics of IT infrastructure.

For the DS8870 POWER7+ systems, this release has been flash optimized to improve overall performance of flash drives. Compared to a similar DS8870 POWER7® system, transactional customers can see improvements up to 20% when using a DS8870 POWER7+ 16-core all-flash system and the new flash accelerator RPQ #08S1364 . The flash accelerator RPQ is only offered on all-flash (feature number 0600) DS8870 POWER7+ 16-core (feature number 4414) systems.

Enhanced business class configuration

IBM DS8870 business class supports a dual two-core processor with up to 144 drives and is scalable to dual 16 cores with up to 1,056 drives. The business class configuration is capable of achieving similar system performance to the standard offering when in large configurations.

The advanced license functions offered for the business class configuration, can be usage based through a subcapacity license RPQ.

Refer to the following table for more details on supported memory size and device adapters required with the business class configuration option.

Business class
 
                       Device
                       adapter
                       pairs/     Host
Processors/  System    drives     adapters  Expansion
controller   memory    (max)      (max)     frames
 
 2-core      16/32     1/144      4         N/A
 4-core      64        2/240      8         N/A
 8-core      128/256   6/1056     16        0-2
16-core      512/1024  6/1056     16        0-2
 

Capacity scalability

The DS8870 now offers 1.2 TB 10,000 rpm and 4 TB 7,200 rpm disk drive sets to provide additional price and performance options with the capacity flexibility to address application and business requirements. This support is in addition to the already supported 146 GB (15,000 rpm), 300 GB (15,000 rpm), 600 GB (10,000 rpm), and 900 GB (10,000 rpm) SAS disk drive sets, 3 TB (7,200 rpm) nearline SAS disk drive sets, and 400 GB SSD drive sets. The 4 TB 7,200 rpm disk drives provide 33% more physical capacity than 3 TB drives, increasing the maximum capacity supported in a DS8870 system.

The 1.2 TB 10,000 rpm SAS disk drives and 4 TB 7,200 rpm nearline SAS disk drives are also offered with full disk encryption (FDE) and Standby Capacity on Demand (CoD).

For additional flexibility, feature conversions are available for the 1.2 TB (10,000 rpm) and 4 TB (7,200 rpm) disk drive sets to exchange existing drive sets when purchasing new drive sets with higher capacity. The 1.2 TB 10,000 rpm and 4 TB 7,200 rpm disk drive sets are optional to the DS8870 and are available with feature numbers 5xx8.

Security

In addition to the existing DS8870 security features, to further help protect sensitive information stored in the DS8870 from unauthorized access or fraudulent changes, DS8870 supports NIST SP 800-131A .

For more information on how to configure the storage system to support the NIST SP 800-131A standard, refer to the IBM DS8870 Introduction and Planning Guide (GC27-4209) .

All new functions in this release require Licensed Machine Code level 7.7.20.xx.xx, or later (feature numbers 1733 and 1833).

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

The IBM DS8870 and IBM DS8870 Expansion Unit are capable, as of October 19, 2012, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For more information, refer to the following announcements:

For the IBM statement on compliance with the European Union Directive on Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment (2002/95/EC) (RoHS), visit

http://www.ibm.com/ibm/environment/products/rohs.shtml


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Product number
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                                               Machine
Description                                    type     Model    Feature

DS8870                                         2421     961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1733
 
Processor license indicators:
- 2-core P7+ processor indicator                                 4411
- 4-core P7+ processor indicator                                 4412
- 8-core P7+ processor indicator                                 4413
- 16-core P7+ processor indicator                                4414
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2421     96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1833
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2422     961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1733
 
Processor license indicators:
- 2-core P7+ processor indicator                                 4411
- 4-core P7+ processor indicator                                 4412
- 8-core P7+ processor indicator                                 4413
- 16-core P7+ processor indicator                                4414
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2422     96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1833
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2423     961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1733
 
Processor license indicators:
- 2-core P7+ processor indicator                                 4411
- 4-core P7+ processor indicator                                 4412
- 8-core P7+ processor indicator                                 4413
- 16-core P7+ processor indicator                                4414
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2423     96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1833
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869

                                               Machine
Description                                    type     Model    Feature

DS8870                                         2424     961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1733
 
Processor license indicators:
- 2-core P7+ processor indicator                                 4411
- 4-core P7+ processor indicator                                 4412
- 8-core P7+ processor indicator                                 4413
- 16-core P7+ processor indicator                                4414
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869
 
                                               Machine
Description                                    type     Model    Feature

DS8870                                         2424     96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                                                1833
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                                       5768
- 4 TB 7.2K FDE half drive set                                   5868
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set                                   5769
- 4 TB 7.2K FDE CoD half drive set                               5869

Model conversions

Not applicable
Note: This is a reminder that model conversions are disruptive. In addition, data may not be preserved during the model conversion.

Feature conversions

Feature conversions (machine types 2421, 2422, 2423, and 2424
for Model 961):
 
Processor cards:
 
Feature     Returned
From  To    parts*     Description

4401  4413  Yes        2-core to 8-core P7+ processor indicator
4402  4413  Yes        4-core to 8-core P7+ processor indicator
4403  4413  Yes        8-core to 8-core P7+ processor indicator
4403  4414  Yes        8-core to 16 core P7+ processor indicator
4404  4414  Yes        16-core to 16-core P7+ processor indicator
 
4411  4412  Yes        2-core P7+ to 4-core P7+ processor indicator
4411  4413  Yes        2-core P7+ to 8-core P7+ processor indicator
4412  4413  Yes        4 core P7+ to 8-core P7+ processor indicator
4412  4414  Yes        4 core P7+ to 16-core P7+ processor indicator
4413  4414  Yes        8 core P7+ to 16-core P7+ processor indicator
 
Encryption disk drive sets:
 
Feature     Returned
From  To    parts*     Description

5108  5768  Yes        Encryption disk drive set conversion
5108  5868  Yes        Encryption disk drive set conversion
5308  5768  Yes        Encryption disk drive set conversion
5308  5868  Yes        Encryption disk drive set conversion
5708  5768  Yes        Encryption disk drive set conversion
5708  5868  Yes        Encryption disk drive set conversion
5758  5768  Yes        Encryption disk drive set conversion
5758  5868  Yes        Encryption disk drive set conversion
5858  5868  Yes        Encryption disk drive set conversion
 
Encryption Standby CoD disk drive sets:
 
Feature     Returned
From  To    parts*     Description

5769  5768  No         Encryption CoD disk drive conversion
5869  5868  No         Encryption CoD disk drive conversion
 
 
Feature conversions (machine types 2421, 2422, 2423, and 2424
for Model 96E):
 
Encryption disk drive sets:
 
Feature     Returned
From  To    parts*     Description

5108  5768  Yes        Encryption disk drive set conversion
5108  5868  Yes        Encryption disk drive set conversion
5308  5768  Yes        Encryption disk drive set conversion
5308  5868  Yes        Encryption disk drive set conversion
5708  5768  Yes        Encryption disk drive set conversion
5708  5868  Yes        Encryption disk drive set conversion
5758  5768  Yes        Encryption disk drive set conversion
5758  5868  Yes        Encryption disk drive set conversion
5858  5868  Yes        Encryption disk drive set conversion
 
Encryption Standby CoD disk drive sets:
 
Feature     Returned
From  To    parts*     Description

5769  5768  No         Encryption CoD disk drive conversion
5869  5868  No         Encryption CoD disk drive conversion
 
* Parts removed or replaced become the property of IBM and must be
  returned.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-174


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Publications
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The following publication has been updated to reflect this announcement and will be available by November 19, 2013.

Title                                        Order number
 
IBM DS8870 Introduction and Planning Guide   GC27-4209

The following publications are shipped with the DS8000 series:

Title                                        Order number
 
IBM DS8000 Series Publications               98Y5678
 CDROM
 
IBM DS8000 Series License Documentation      98Y5818
 CDROM

The publications CD contains the following documents:

Title                                        Order number
 
License Agreement for Machine Code           SC28-6872
 
IBM DS8870 Introduction and Planning         GC27-4209
 Guide
 
IBM DS8000 Host Systems Attachment           GC27-4210
 Guide
 
IBM DS Command-Line Interface User's         GC53-4212
 for DS8000 series
 
IBM System Storage Multipath Subsystem       GC52-1309
 Device Driver User's Guide
 
IBM DS Open Application Programming          GC27-4211
 Interface Installation and Reference
 
IBM DS8000 series                            GA32-2204
 Non-IBM_Licenses_and_Notices-Rel
 5.x-6.0, 6.1, 6.2, 6.3, 7.0, 7.1, 7.2
 
IBM Warranty Information                     GC26-7919
 
READ ME FIRST for IBM Products               GA32-1061
 
IBM System Storage Notice Regarding          45W6389
 Storage Encryption

The license CD contains the following documentation:

Title                                        Order number
 
IBM System Storage DS® Storage Mgr R7.2       GC27-3907
 & CIM Agent for DS Open Application
 Programming Interface 5.7.2
 
IBM International License Agreement for      98Y2827
 Non-Warranted Programs (ILAN)
 
Global Mirroring Utilities for ICKDSF Users  GC26-7644
 and Open Systems Environments License
 Information

DS8000 publications are available at

http://www.ibm.com/shop/publications/order/

The DS8000 information center is designed to provide comprehensive, browser-based information. It can help provide easy access to tasks, concepts, reference information, tutorials, code samples, scenarios, and other product information. It contains assistance for the tasks that users must perform and links to additional information. To find information, users can search, browse the contents, use the index, follow links from one topic to related topics, and print the topics they want to read offline.

The information center is available at

http://www.ibm.com/support/publications/us/library/


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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.



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Technical information
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Specified operating environment

Yes

Homologation

This product is certified for connection to interfaces of public telecommunications networks in all countries except in the following:

And the embargoed countries:

Hardware requirements

Licensed Machine Code

All features and functions in this announcement are supported on the IBM DS8870 and require DS8000 Licensed Machine Code - level 7.7.20.xx.xx (bundle version 87.20.xxx.xx), or later.

Some DS8000 series features and functions may not be available or supported in all environments. Current information on supported environments, prerequisites, and minimum operating system levels is available at

http://www-03.ibm.com/systems/support/storage/config/ssic

Planning information

Customer responsibilities

Physical configuration planning

Physical configuration planning is a customer responsibility. A marketing specialist can help plan and select the DS8000 series physical configuration and features. Introductory information, including required and optional features, can be found in the IBM DS8870 Introduction and Planning Guide (GC27-4209).

Capacity and performance planning assistance is also available. Through the use of Disk Magic, a disk marketing specialist can help plan and anticipate performance characteristics for specific workloads by modeling proposed configurations.

Installation planning

Installation planning is a customer responsibility. Information about planning the installation of a DS8000 series, including equipment, site, and power requirements, can be found in the IBM DS8870 Introduction and Planning Guide (GC27-4209).

Logical configuration planning and application

Logical configuration planning is a customer responsibility. Logical configuration refers to the creation of RAID ranks, volumes, and LUNs, and the assignment of the configured capacity to servers.

Application of the initial logical configuration and all subsequent modifications to the logical configuration is a customer responsibility. The logical configuration can be created, applied, and modified using the DS Storage Manager, DS CLI, or DS Open API.

IBM Global Services will also apply or modify the logical configuration (fee-based service).

Licensed Machine Code planning and application

IBM may release changes to the DS8000 series Licensed Machine Code. IBM plans to make the most current DS8000 series Licensed Machine Code changes available for download by the DS8000 series system from the IBM System Storage technical support website. Not all Licensed Machine Code changes may be available through the support website. If the machine does not function as warranted and a problem can be resolved through the application of downloadable Licensed Machine Code, the customer is responsible for downloading and installing these designated Licensed Machine Code changes as IBM specifies. IBM has responsibility for installing changes that IBM does not make available for you to download. The DS8000 series includes many enhancements to make the Licensed Machine Code change process simpler, quicker, and more automated. A request can be made for IBM to install downloadable Licensed Machine Code changes, however there may be a charge for that service.

Calculating physical and effective capacity

Refer to the IBM DS8870 Introduction and Planning Guide (GC27-4209) for capacity calculation guidelines.

Encryption planning

Encryption planning is a customer responsibility. There are three major planning components to the implementation of an encryption environment. Review all planning requirements and include them in the installation considerations.

Key server planning

Key server planning is a customer responsibility. Introductory information, including required and optional features, can be found in the IBM DS8870 Introduction and Planning Guide (GC27-4209).

DS8870 requires at least two key servers and associated software for each site which has one or more encryption-enabled DS8000 systems, according to encryption best practices. One server must be isolated and the others can be of any supported key server configuration. Any site that operates independently of other sites must have key servers for the encryption-enabled DS8000 systems at that site.

Dual platform key server planning

DS8000 supports the ability to configure two independent key labels for each encryption-enabled DS8000 . This capability allows the use of two independent key server platforms when one or both key server platforms are using secure-key mode key stores, allowing the isolated key server platform to be used in conjunction with a second key server platform that is operating with a secure-key mode key store.

For customers needing dual platform key server support on the DS8000 system, the installation of TKLM IFIX 2 (TKLM Version 1.0.0.2, or later) is recommended to support displaying both key labels in the GUI. Additionally, for customers who intend to replicate keys between separate z Series Sysplexes using ICSF with the JCECCARACFKS key store in secure key mode and with the secure key configuration flag set in TKLM, TKLM Fix Pack 3 (TKLM Version 1.0.0.3, or later) is required.

Tivoli Key Lifecycle Manager planning

The DS8000 series supports IBM Tivoli Key Lifecycle Manager V2.0 and IBM Security Key Lifecycle Manager V1.1.

Program
number      VRM     Program name
 
5724-T60    2.0.0   IBM Tivoli Key Lifecycle Manager
 
5608-A99    2.0.0   IBM Tivoli Key Lifecycle Manager (distributed
                     for non-Passport Advantage)
                    IBM Tivoli Key Lifecycle Manager for z/OS® V1.0
 
Program
number      VRM     Program name
 
5698-B35    1.0.0   IBM Security Key Lifecycle Manager for z/OS
5698-B42    1.1.0   IBM Security Key Lifecycle Manager for Storage
 

To support enterprise-wide encryption-key management, a new set of pricing metrics is now available. These pricing metrics are simpler and more comprehensive for devices, users, and server capacity.

For self-encrypting disk drives, the metric is per client device with the disk drive feature number.

For more information on the licensing requirements and pricing of the metric, refer to Software Announcement 211-305, dated August 30, 2011 .

Isolated key server ordering options:


Note: Regardless of the ordering method, customers will need to acquire a TKLM license for use of the TKLM software ordered separately from the stand-alone server hardware.
Note: The licensing for TKLM includes both an install license for the TKLM management software as well as licensing for the encrypting drives.

Refer to the following publications:

FDE activation review planning

FDE activation is a customer responsibility. IBM FDE offerings must be activated prior to use. This activation is part of the installation and configuration steps required for use of the technology. This installation and activation review is performed by the IBM Systems and Technology Lab Services group.

Send email to

storsvcs@us.ibm.com

Visit the website below and click on "Contact now" to submit your inquiry or request.

http://www-03.ibm.com/systems/services/labservices/platforms/labservices_storage.html

You are responsible for downloading or obtaining from IBM , and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

No cables required.

Direct customer support

Direct customer support for the DS8000 series is provided by IBM Operational Support Services - Support Line. This fee service can enhance your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - Support Line will help answer questions pertaining to product and feature usage (how to), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit

http://www.ibm.com/services/sl/products/

For more information on services, call 800-IBM-4YOU (426-4968).

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support Web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledge base. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Terms and conditions
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MES Discount Applicable

No

Field Installable Feature

Yes

Warranty period

Machine type 2421: One year

Machine type 2422: Two years

Machine type 2423: Three years

Machine type 2424: Four years

This product is provided with 1 year of standard warranty and additional years of extended warranty services to make these offerings.

Customers should consult with their financial personnel on the appropriate financial treatment for this offering.

Customer setup

No

Licensed Internal Code

Same license terms and conditions as designated machine.



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Prices
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                               Machine       Feature 
Description                    type    Model number  

DS8870                         2421    961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1733        
 
Processor license indicators:
- 2-core P7+ processor indicator             4411         
- 4-core P7+ processor indicator             4412         
- 8-core P7+ processor indicator             4413         
- 16-core P7+ processor indicator            4414         
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2421    96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1833    
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2422    961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1733    
 
Processor license indicators:
- 2-core P7+ processor indicator             4411         
- 4-core P7+ processor indicator             4412         
- 8-core P7+ processor indicator             4413         
- 16-core P7+ processor indicator            4414         
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2422    96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1833    
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2423    961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1733    
 
Processor license indicators:
- 2-core P7+ processor indicator             4411         
- 4-core P7+ processor indicator             4412         
- 8-core P7+ processor indicator             4413         
- 16-core P7+ processor indicator            4414         
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2423    96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1833    
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2424    961
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1733    
 
Processor license indicators:
- 2-core P7+ processor indicator             4411         
- 4-core P7+ processor indicator             4412         
- 8-core P7+ processor indicator             4413         
- 16-core P7+ processor indicator            4414         
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
                               Machine       Feature 
Description                    type    Model number  

DS8870                         2424    96E
 
DS8000 Licensed Machine Code:
- DS8000 LMC R7.2                            1833    
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set                   5768         
- 4 TB 7.2K FDE half drive set               5868         
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive set               5769         
- 4 TB 7.2K FDE CoD half drive set           5869         
 
 
Feature Change Options

                            Feature Install*  Feature    Feature  Feature
Description                 number  type      conversion exchange remove

DS8000 Licensed Machine Code:
- DS8000 LMC R7.2           1733    Both      No         No       Yes
- DS8000 LMC R7.2           1833    Both      No         No       Yes
 
Processor license indicators:
- 2-core P7+ processor      4411    Both      Yes        No       Yes
 indicator
- 4-core P7+ processor      4412    Both      Yes        No       Yes
 indicator
- 8-core P7+ processor      4413    Both      Yes        No       Yes
 indicator
- 16-core P7+ processor     4414    Both      Yes        No       Yes
 indicator
 
Encryption disk drive sets:
- 1.2 TB 10K FDE drive set  5768    Both      Yes        No       Yes
- 4 TB 7.2K FDE half drive  5868    Both      Yes        No       Yes
 set
 
Encryption Standby CoD disk drive sets:
- 1.2 TB 10K FDE CoD drive  5769    Both      Yes        No       Yes
 set
- 4 TB 7.2K FDE CoD half    5869    Both      Yes        No       Yes
 drive set
 
* Parts removed or replaced become the property of IBM and must be
  returned.

Feature conversion purchase price

Feature conversions (machine types 2421, 2422, 2423, and 2424 for
Model 961):
 
Processor cards:
 
Feature       Returned                         Continuous  
from  To      parts* Description               maintenance

4401  4413    Yes    2-core to 8-core P7+      Yes          
                      processor indicator
4402  4413    Yes    4-core to 8-core P7+      Yes          
                      processor indicator
4403  4413    Yes    8-core to 8-core P7+      Yes          
                      processor indicator
4403  4414    Yes    8-core to 16-core P7+     Yes          
                      processor indicator
4404  4414    Yes    16-core to 16-core P7+    Yes          
                      processor indicator
 
411  4412    Yes    2-core P7+ to 4-core P7+  Yes          
                      processor indicator
4411  4413    Yes    2-core P7+ to 8-core P7+  Yes         
                      processor indicator
4412  4413    Yes    4 core P7+ to 8-core P7+  Yes         
                      processor indicator
4412  4414    Yes    4 core P7+ to 16-core P7+ Yes          
                      processor indicator
4413  4414    Yes    8 core P7+ to 16-core P7+ Yes          
                      processor indicator
 
 
Encryption disk drive sets:
 
Feature       Returned                         Continuous  
from  To      parts* Description               maintenance

5108  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5108  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5308  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5308  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5708  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5708  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5758  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5758  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5858  5868    Yes    Encryption disk drive     Yes          
                      set conversion
 
 
Encryption Standby CoD disk drive sets:
 
Feature       Returned                         Continuous  
from  To      parts* Description               maintenance

5769  5768    No     Encryption CoD disk       Yes          
                      drive conversion
5869  5868    No     Encryption CoD disk       Yes          
                      drive conversion
 
Feature conversions (machine types 2421, 2422, 2423, and 2424 for
Model 96E):
 
Encryption disk drive sets:
 
Feature       Returned                         Continuous  
from  To      parts* Description               maintenance

5108  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5108  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5308  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5308  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5708  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5708  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5758  5768    Yes    Encryption disk drive     Yes          
                      set conversion
5758  5868    Yes    Encryption disk drive     Yes          
                      set conversion
5858  5868    Yes    Encryption disk drive     Yes          
                      set conversion
 
 
Encryption Standby CoD disk drive sets:
 
Feature       Returned                         Continuous  
from  To      parts* Description               maintenance

5769  5768    No     Encryption CoD disk       Yes          
                      drive conversion
5869  5868    No     Encryption CoD disk       Yes          
                      drive conversion
 
* Parts removed or replaced become the property of IBM and
  must be returned.
 

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-113-174-LIST_PRICES_2013_11_19.PDF ENUS-113-174-LIST_PRICES_2013_11_19.PDF

Trademarks

POWER7+ and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, POWER, System Storage, DS8000, POWER7, System Storage DS, Global Technology Services, Tivoli, z/OS and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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