IBM Spectrum Scale for IBM Elastic Storage Server V5.0 delivers software-defined storage for simple, efficient, and intelligent data storage management

IBM United States Software Announcement 218-153
April 10, 2018

Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateOrdering informationOrdering information
DescriptionDescriptionTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices


At a glance

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IBM Spectrum Scale™ for IBM Elastic Storage™ Server (ESS), V5.0 delivers an updated level of IBM Spectrum Scale for your IBM® ESS solution. It is available in two different editions: Data Access Edition and Data Management Edition.

  • A new level of storage performance and efficiency
  • Simpler, more powerful system administration
  • Efficient storage for diverse workloads
  • Security and compliance
  • Speedy big data analytics


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Overview

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IBM Spectrum Scale Data Access Edition for IBM ESS, V5.0 and IBM Spectrum Scale Data Management Edition for IBM ESS, V5.0 deliver improvements for your IBM ESS solution.

New level of storage performance and efficiency

  • Dramatic improvements in I/O performance
  • Significantly reduced internode software path latency to support newest low-latency, high bandwidth hardware
  • Improved performance for many small and large block size workloads simultaneously
  • 4 MB default block size with variable subblock size based on block size choice
  • Improved metadata operation performance to a single directory from multiple nodes

Simpler, more powerful system administration

  • Faster and simpler experience with the addition of more than 20 communication protocol and buffer management parameters that are now handled automatically, aiding setup for optimal performance
  • Enhanced GUI features for many capabilities including performance, capacity, network monitoring, active file management (multicluster), and transparent cloud tiering
  • Enhanced maintenance and support including interaction with IBM remote support
  • Integrated IBM ESS management GUI includes hardware management to eliminate the need for multiple GUIs

Efficient storage for diverse workloads

  • Extreme levels of performance for systems using parallel filesystem access to data
  • Unified file and object storage with integrated data analytics
  • Policy-based migration to the optimum storage pool and active archive with supported tiers including disk, SSD, flash, object storage, cloud storage, and tape
  • Storage space savings with compression

Security and compliance

  • File audit logging capability to track user accesses to file system and events supported across all nodes and all protocols (Data Management Edition only)
  • Parseable data stored in secure retention-protected fileset (Data Management Edition only)
  • File-level immutability (independent certification pending for version 5.0)
  • Data security following removal of physical media protected by on-disk encryption (Data Management Edition only)
  • Protocols include encryption of data in motion
  • Access control lists (ACLs) provide fine-grained control over access

Speedy big data analytics

  • Faster, easier, and reliable workflows with native Hadoop support, multiprotocol NAS, and proven enterprise capabilities
  • Highly available read and write caching accelerate applications

Note: For existing clients of IBM Spectrum Scale for IBM ESS, due to the change in the PID structure for version 5, with separate editions and new Software Maintenance, your entitlement records will be migrated to reflect the new PID and Software Maintenance. There will be no change to your anniversary date. You can continue to run version 4 software levels.



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Key prerequisites

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  • IBM Elastic Storage Server solution
  • Red Hat Enterprise Linux® operating system

See the Technical information section for more information.



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Planned availability date

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April 13, 2018: Preinstall only



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Description

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Industry-leading performance and storage efficiency

Enhancements in performance and administrative simplicity deliver capabilities that are designed to take advantage of the performance of the newest, fastest generation of storage hardware. For select workloads running on an NSD server, the number of operations per second is improved approximately three to five times. This version also helps reduce latency by adopting a protocol that supports sending of messages directly to server memory, eliminating the need for back-and-forth communication previously required to access data.

The settings for several critical system parameters are now automated, providing optimal tuning for various kinds of workloads. This will enable easier setup and improved performance with less manual configuration. Manual override of the automated settings is readily available for users who prefer to select their own settings.

To better reflect modern workloads and storage needs, and to further optimize performance for both large and small block sizes, the new default block size is 4 MB to replace the previous 256 KB default. To better support smaller file sizes, subblock size is variable, depending on the chosen block size. In most laboratory test cases, this configuration showed improved performance simultaneously for both small and large block size workloads compared to the previous version.

IBM Spectrum Scale V5 supports two compression libraries, zlib and lz4. zlib is intended primarily for cold data and favors saving space over read-access speed. lz4 is intended primarily for active data and favors read-access speed over maximized space saving. For applications with usage patterns that are predominantly read-only compressible files, lz4 compression can offer significant performance gains and space savings. Administrators can create policies that select a compression library based on the access characteristics of the file to be compressed, with file-level granularity.

Efficient user interface

A powerful GUI simplifies many storage administrator tasks and delivers monitoring capabilities. Built with the same modern user experience principles as other offerings in the IBM Spectrum Storage™ family, it is intuitive and easy to learn. Common administrator tasks, such as provisioning additional capacity, can be accomplished faster and without knowledge of the command-line interface. System health, capacity, and performance displays can be used to identify trends and respond quickly to any issues that may arise.

IBM ESS management and operational functions, including hardware monitoring and management, are integrated into the IBM Spectrum Scale GUI to enable system administrators and operational staff to leverage their skills through the use of a single, consistent GUI for both logical and physical tasks.

Integration into IBM Spectrum Control™ with a common design provides portfolio visibility that spans multiple IBM Spectrum Scale installations and may include other storage. Common interfaces and dashboards for health monitoring can deliver significant cost savings through reduced management time and improved staff productivity.

A command-line interface installation toolkit can quickly install IBM Spectrum Scale software, both base server management and protocol nodes.

Seamless integration with Hadoop workloads

IBM Spectrum Scale V5 offers seamless integration with Hadoop workloads without requiring changes to applications.

The IBM Spectrum Scale Hadoop Distributed File System (HDFS) transparency connector provides deep integration with HDFS. This enables applications that depend on HDFS to run seamlessly on top of IBM Spectrum Scale without any changes. This connector also enables IBM Spectrum Scale to rapidly support new Hadoop and HDFS features.

For organizations seeking to deploy the most efficient platform for big data analytics, machine learning, deep learning, and cognitive applications, IBM has partnered with Hortonworks to certify IBM Spectrum Scale with Hortonworks Data Platform (HDP) on x86 and IBM Power Systems™ servers. HDP is the leading Hadoop and Apache Spark distribution that supports enterprises on their analytics journey. IBM and Hortonworks have collaborated on an optimized and integrated solution that has been validated against a comprehensive suite of integration test cases across the full stack of HDP components.

IBM Spectrum Scale also integrates with Apache Ambari, an open source Apache tool for deploying and managing Hadoop distributions. IBM Spectrum Scale is integrated with Ambari for BigInsights® IBM Open Platform for Apache Hadoop. This integration adds the ability to deploy, manage, monitor, upgrade, and debug IBM Spectrum Scale through the Ambari dashboard for BigInsights.

Enhanced usability

Unified file and object storage enables different applications or services to access the same data without moving or altering it. Data can be written as either file or object, and retrieved as either. Rather than use a copy and change gateway, IBM Spectrum Scale supports both protocols natively for higher performance and simplified administration. The common storage layer enables most of the IBM Spectrum Scale features, including authentication, encryption, and tiering for both object and file storage.

Quality of service support enables administrators to prioritize user data services over background or maintenance I/O requirements. Administrators can set throttle levels for services such as long-running restripe or other services that may impact users of the IBM Spectrum Scale for IBM ESS solution.

Protocol nodes

NFS, SMB, and object protocol capability are part of the IBM Spectrum Scale for IBM ESS license that is included with the Elastic Storage Server. These protocols are implemented through optionally available Linux protocol node servers. IBM Spectrum Scale software for these external Linux servers is available from the Fix Central download area for Elastic Storage Server.

Section 508 of the US Rehabilitation Act

IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server and IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server is capable as of April 13, 2018, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be found on the IBM Accessibility website.



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Reference information

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For more information, see the following announcements:

  • IBM ESS Storage Expansion (2U24), 117-050, dated July 11, 2017
  • Elastic Storage Server Next Generation with Flash Storage, 117-056, dated July 11, 2017
  • IBM Spectrum Scale V5, 217-475, dated November 14, 2017


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Program number

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Program number VRM Program name
5765-DAE 5.0.0 IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server
5765-DME 5.0.0 IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server

Product identification number

Program number Maintenance 1-year PID number Maintenance 3-year PID number Maintenance 5-year PID number
5765-DAE 5660-DAE 5662-DAE 5665-DAE
5765-DAE 5661-DAE 5663-DAE  
5765-DAE   5664-DAE  
Program number Maintenance 1-year PID number Maintenance 3-year PID number Maintenance 5-year PID number
5765-DME 5660-DME 5662-DME 5665-DME
5765-DME 5661-DME 5663-DME  
5765-DME   5664-DME  


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Business Partner information

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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBMid).

BP Attachment for Announcement Letter 218-153


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Offering Information

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Product information is available on the IBM Offering Information website.



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Publications

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No publications are shipped with these programs.

Related publications are available from the internet. To access, go to the IBM Spectrum Scale product collection in IBM Knowledge Center.

IBM Knowledge Center is a worldwide central repository central repository of IBM technical publications hosted in a single application. You can find and navigate technical content more efficiently and easily with improved search, filtering, and user experience. Create your own collections of IBM documents with PDF output on-demand.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

One of the following storage and server combinations is required for IBM Spectrum Scale for IBM ESS, V5:

  • IBM Elastic Storage Server consisting of HDD storage (5147-084) and Power Systems™ server S822L (5148-22L)
  • IBM Elastic Storage Server consisting of all-flash storage (5147-024) and Power Systems server S822L (5148-22L)
  • IBM Elastic Storage Server consisting of IBM Power Systems S822L (8247-22L) and IBM 5887 EXP24S SFF
  • IBM Elastic Storage Server consisting of IBM Power Systems S822L (8247-22L) and IBM System Storage® DCS3700 Expansion Unit 1818-80E
Software requirements

All required software ships with the ESS solution, including:

  • IBM Spectrum Scale for IBM Elastic Storage Server, V5.0
  • Red Hat Enterprise Linux 7 (LE)
  • IBM Select Support for xCAT V2
Compatibility

IBM Spectrum Scale for IBM ESS, V5 is interoperable with, and can coexist within an IBM Spectrum Scale cluster and with other IBM Spectrum Scale nodes, running any of the following:

  • IBM Spectrum Scale V4.2.x
  • IBM Spectrum Scale V5.0
  • IBM Spectrum Scale for IBM ESS, V4.2.x

As always, all IBM Spectrum Scale nodes in the same cluster must be at the same IBM Spectrum Scale functional level.

IBM Spectrum Scale for IBM ESS, V5 is interoperable with, and can be remote mounted by or remote mount upon, an IBM Spectrum Scale cluster running any of the following:

  • IBM Spectrum Scale V4.2.x
  • IBM Spectrum Scale V5.0
  • IBM Spectrum Scale for IBM ESS, V4.2.x

Additional compatibility information can be found at the IBM Spectrum Scale FAQ web page.

Limitations

These IBM Spectrum Scale for IBM ESS products can only be ordered with the specified hardware.

Functional limitations related to IBM Spectrum Scale V5 can be found in Software Announcement 217-475, dated November 14, 2017.

For the latest information, see the IBM Spectrum Scale FAQ and search on "limitations."

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement. Read about the Electronic Support portfolio of tools on the IBM Electronic Support website.

You can also access the IBM Support Portal page and the online Service requests and PMRs tool for more support.

Planning information

Packaging

These products are delivered installed on the hardware. There is no physical media and no electronic download.



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Ordering information

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Program: IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server (5765-DAE)

Program number Feature description OTC feature number
5765-DAE Spectrum Scale Data Access Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 1 0004
  Spectrum Scale Data Access Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 250 0003
  Spectrum Scale Data Access Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 1 0002
  Spectrum Scale Data Access Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 250 0001

Program: IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server (5765-DME)

Program number Feature description OTC feature number
5765-DME Spectrum Scale Data Mgmt Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 1 0004
  Spectrum Scale Data Mgmt Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 250 0003
  Spectrum Scale Data Mgmt Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 1 0001
  Spectrum Scale Data Mgmt Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 250 0002
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup (Disk) from DA to DM Use-Based License 1 Year SWM Qty 1 0005
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup (Disk) from DA to DM Use-Based License 1 Year SW M Qty 250 0006
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup (Flash) from DA to DM Use-Based License 1 Year SW Qty 1 0008
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup (Flash) from DA to DM Use-Based License 1 Year SW Qty 250 0007

Note: For the flash option, the quantity is determined based on the number of flash modules or SSDs in the system. For the disk option, the quantity is determined based on the number of disks in the system.

Note: An IBM Spectrum Scale for ESS entitlement is not required for the disk drives, HDD or SDD internal to the POWER® server, where IBM Spectrum Scale for ESS is not managing that capacity.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years or five years from the date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after-license feature number.

Maintenance PID Description

Maintenance PID number Description
5660-DAE Software Maintenance no charge 1 year registration + 1 year renewal
5661-DAE Software Maintenance 1 year After License
5662-DAE Software Maintenance 3 year registration (2 year uplift)
5663-DAE Software Maintenance 3 year Renewal
5664-DAE Software Maintenance 3 year After License
5665-DAE Software Maintenance 5 year Registration (4 year uplift)
5660-DME Software Maintenance no charge 1 year registration + 1 year renewal
5661-DME Software Maintenance 1 year After License
5662-DME Software Maintenance 3 year registration (2 year uplift)
5663-DME Software Maintenance 3 year Renewal
5664-DME Software Maintenance 3 year After License
5665-DME Software Maintenance 5 year Registration (4 year uplift)


Software license includes 1-year Software Maintenance

5765-DAE - IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server

5660-DAE Software Maintenance no charge 1 year registration + 1 year renewal

Feature description OTC feature number
SWMA NOCHARGE REG Per Disk Drive for Flash Qty 1 2278
SWMA NOCHARGE REG Per Disk Drive for Flash Qty 250 2277
SWMA NOCHARGE REG Per Disk Drive for Disk Qty 1 2273
SWMA NOCHARGE REG Per Disk Drive for Disk Qty 250 2274

5661-DAE Software Maintenance 1 year After License

Feature description OTC feature number
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 1 0928
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 250 0929
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 1 0926
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 250 0927

5662-DAE Software Maintenance 3 year registration (2 year uplift)

Feature description OTC feature number
SWMA 3YEAR REG Per Disk Drive for Flash Qty 1 1428
SWMA 3YEAR REG Per Disk Drive for Flash Qty 250 1427
SWMA 3YEAR REG Per Disk Drive for Disk Qty 1 1426
SWMA 3YEAR REG Per Disk Drive for Disk Qty 250 1425

5664-DAE - Software Maintenance 3 year After License

Feature description OTC feature number
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 1 0004
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 250 0003
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 1 0001
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 250 0002

5665-DAE - Software Maintenance 5 year Registration (4 year uplift)

Feature description OTC feature number
SWMA 5YEAR REG Per Disk Drive for Flash Qty 1 0004
SWMA 5YEAR REG Per Disk Drive for Flash Qty 250 0003
SWMA 5YEAR REG Per Disk Drive for Disk Qty 1 0002
SWMA 5YEAR REG Per Disk Drive for Disk Qty 250 0001

5765-DME - IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server

5660-DME Software Maintenance no charge 1 year registration + 1 year renewal

Feature description OTC feature number
SWMA NOCHARGE REG Per Disk Drive for Flash Qty 1 2285
SWMA NOCHARGE REG Per Disk Drive for Flash Qty 250 2286
SWMA NOCHARGE REG Per Disk Drive for Disk Qty 1 2282
SWMA NOCHARGE REG Per Disk Drive for Disk Qty 250 2281

5661-DME Software Maintenance 1 year After License

Feature description OTC feature number
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 1 0933
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 250 0932
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 1 0930
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 250 0931

5662-DME Software Maintenance 3 year registration (2 year uplift)

Feature description OTC feature number
SWMA 3YEAR REG Per Disk Drive for Flash Qty 1 1432
SWMA 3YEAR REG Per Disk Drive for Flash Qty 250 1431
SWMA 3YEAR REG Per Disk Drive for Disk Qty 1 1429
SWMA 3YEAR REG Per Disk Drive for Disk Qty 250 1430

5664-DME - Software Maintenance 3 year After License

Feature description OTC feature number
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 1 0003
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 250 0004
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 1 0002
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 250 0001

5665-DME - Software Maintenance 5 year Registration (4 year uplift)

Feature description OTC feature number
SWMA 5YEAR REG Per Disk Drive for Flash Qty 1 0004
SWMA 5YEAR REG Per Disk Drive for Flash Qty 250 0003
SWMA 5YEAR REG Per Disk Drive for Disk Qty 1 0002
SWMA 5YEAR REG Per Disk Drive for Disk Qty 250 0001

Charge metric

Program name PID number Charge metric
IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server 5765-DAE Disk Drive
IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server 5765-DME Disk Drive

Disk Drive

Disk Drive is a unit of measure by which the Program can be licensed. A Disk Drive is a physical disk drive. Licensee must obtain an entitlement for every Disk Drive managed by the Program.

Note: For the flash option, the quantity is determined based on the number of flash modules or SSDs in the system. For the disk option, the quantity is determined based on the number of disks in the system.

Note: An IBM Spectrum Scale for ESS entitlement is not required for the disk drives, HDD or SDD internal to the POWER® server, where IBM Spectrum Scale for ESS is not managing that capacity.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require client signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-CPES-AW6SVG

See the License Information documents page on the IBM Software License Agreement website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, through an announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

No

IBM Operational Support Services - SoftwareXcel

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution clients.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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IBM Electronic Services

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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization's system.

For additional information, go to the IBM Electronic Service Agent website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledge base. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



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Prices

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For all local charges, contact your IBM Representative or your authorized IBM Business Partner.

Program name: IBM Spectrum Scale Data Access Edition for IBM Elastic Storage Server (5765-DAE)

Program number Feature description OTC feature number
5765-DAE Spectrum Scale Data Access Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 1 0004
  Spectrum Scale Data Access Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 250 0003
  Spectrum Scale Data Access Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 1 0002
  Spectrum Scale Data Access Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 250 0001

Program name: IBM Spectrum Scale Data Management Edition for IBM Elastic Storage Server (5765-DME)

Program number Feature description OTC feature number
5765-DME Spectrum Scale Data Mgmt Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 1 0004
  Spectrum Scale Data Mgmt Edition for IBM ESS for Flash per Disk Drive with 1 Year SW Maint - Qty 250 0003
  Spectrum Scale Data Mgmt Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 1 0001
  Spectrum Scale Data Mgmt Edition for IBM ESS for Disk per Disk Drive with 1 Year SW Maint - Qty 250 0002
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup from DA to DM (Disk) Use-Based License 1 Year SW M Qty 1 0005
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup from DA to DM (Disk) Use-Based License 1 Year SW M Qty 250 0006
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup from DA to DM (Flash) Use-Based License 1 Year SW M Qty 1 0008
  Spectrum Scale Data Mgmt Edition for IBM ESS Tradeup from DA to DM (Flash) Use-Based License 1 Year SW M Qty 250 0007

Software Maintenance

5661-DAE Software Maintenance 1 year After License

Feature description OTC feature number
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 1 0928
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 250 0929
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 1 0926
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 250 0927

5662-DAE Software Maintenance 3 year registration (2 year uplift)

Feature description OTC feature number
SWMA 3YEAR REG Per Disk Drive for Flash Qty 1 1428
SWMA 3YEAR REG Per Disk Drive for Flash Qty 250 1427
SWMA 3YEAR REG Per Disk Drive for Disk Qty 1 1426
SWMA 3YEAR REG Per Disk Drive for Disk Qty 250 1425

5664-DAE - Software Maintenance 3 year After License

Feature description OTC feature number
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 1 0004
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 250 0003
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 1 0001
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 250 0002

5665-DAE - Software Maintenance 5 year Registration (4 year uplift)

Feature description OTC feature number
SWMA 5YEAR REG Per Disk Drive for Flash Qty 1 0004
SWMA 5YEAR REG Per Disk Drive for Flash Qty 250 0003
SWMA 5YEAR REG Per Disk Drive for Disk Qty 1 0002
SWMA 5YEAR REG Per Disk Drive for Disk Qty 250 0001

5661-DME Software Maintenance 1 year After License

Feature description OTC feature number
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 1 0933
SWMA 1YR AFTERLIC Per Disk Drive for Flash Qty 250 0932
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 1 0930
SWMA 1YR AFTERLIC Per Disk Drive for Disk Qty 250 0931

5662-DME Software Maintenance 3 year registration (2 year uplift)

Feature description OTC feature number
SWMA 3YEAR REG Per Disk Drive for Flash Qty 1 1432
SWMA 3YEAR REG Per Disk Drive for Flash Qty 250 1431
SWMA 3YEAR REG Per Disk Drive for Disk Qty 1 1429
SWMA 3YEAR REG Per Disk Drive for Disk Qty 250 1430

5664-DME - Software Maintenance 3 year After License

Feature description OTC feature number
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 1 0003
SWMA 3YR AFTERLIC Per Disk Drive for Flash Qty 250 0004
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 1 0002
SWMA 3YR AFTERLIC Per Disk Drive for Disk Qty 250 0001

5665-DME - Software Maintenance 5 year Registration (4 year uplift)

Feature description OTC feature number
SWMA 5YEAR REG Per Disk Drive for Flash Qty 1 0004
SWMA 5YEAR REG Per Disk Drive for Flash Qty 250 0003
SWMA 5YEAR REG Per Disk Drive for Disk Qty 1 0002
SWMA 5YEAR REG Per Disk Drive for Disk Qty 250 0001

Trademarks

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IBM, PartnerWorld, Passport Advantage, BigInsights, System Storage, POWER and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

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Terms of use

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