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IBM Intelligent Water on Cloud V1.5 helps optimize water utility planning operations to create new opportunities for innovation and business value

IBM United States Software Announcement 212-453
December 4, 2012

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number


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At a glance
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IBM® Intelligent Water on Cloud V1.5:



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Overview
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IBM Intelligent Water on Cloud V1.5 is a Software as a Service (SaaS) offering that is designed to help optimize water operations and create new opportunities for innovation and business value by delivering insights into a utility's infrastructure, assets, and operations. It uses advanced data management, visualization, correlation, and collaboration technologies to transform the vast amounts of disparate data received from various devices (including metering systems), assets, systems, and stakeholders into actionable information that can guide executive and operational decisions.

IBM Intelligent Water on Cloud includes IBM Intelligent Operations for Water on IBM SmartCloud , which is a new customizable component that is designed to improve the ability of the offering to deliver an advanced level of situational awareness, event and incident management, informed decision making, and collaboration among stakeholders. The component is offered with three chargeable options:

Refer to the Ordering information section for description of user roles.

The component capabilities allow the offering to help:

IBM Intelligent Water on Cloud includes IBM Intelligent Operations Center on Cloud. For details about IBM Intelligent Operations Center on Cloud, refer to Software Announcement 212-450, dated December 04, 2012 .



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Key prerequisites
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Planned availability date
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December 4, 2012



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Description
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IBM Intelligent Water on Cloud V1.5 provides water and waste water operations, and certain private sector segments for whom water is a strategic resource, with enhanced data so they can have improved visibility into their network. Users can take advantage of insights from their infrastructure and operations to become more proactive, rather than reactive, in managing their operations. The IBM Intelligent Operations for Water on IBM SmartCloud component delivers standard industry capabilities that can be put to immediate use, including key performance indicators (KPIs) and reports.

New user types

New user types are introduced to help clients better capture value from Intelligent Water SaaS offerings. Each user type is designed to provide access to a specific set of capabilities for a specific type of user, based on their role and needs. For example, users can be supervisors or executives, operators, consumers, or citizens. Each type of user interacts with the offering in different ways and needs different insight and information from the offering. The new user-based components are designed to align with, and deliver value, specific to these needs.

The SaaS new user chargeable components are:

Refer to the Ordering information section for description of user roles.

A common operating picture

IBM Intelligent Operations for Water on IBM SmartCloud helps provide visibility and insight into operations across a variety of data sources, devices, systems, and stakeholders. Advanced data integration and visualization capabilities amalgamate, normalize, and visualize data from disparate sources to create a geospatial source-to-discharge view of the network. Its advanced semantic model creates a contextual view of the infrastructure to help show how the various components of the network are related to each other.

Data may be internal (operational, financial, and client) or even external (river levels, reservoir levels, and dam levels). Weather feeds can be included to drive further information and insights. By amalgamating such wide-ranging input, users can create water or waste water data models that can be extended to support a standard hydraulic model or the Pipeline Open Data Standard (PODS) pipe model.

Situational awareness

Real-time device status alerts, event correlation and analytics, data trending, and the ability to detect patterns hidden in current and historical information drive a real-time knowledge of the network to help organizations make more informed decisions. A device no-read capability helps to quickly identify and address the small number of specific devices or systems, even amongst thousands, that are nonoperational.

Geo-tagged infrastructure elements can be identified and published on global information system (GIS) maps to show their location to help correlate events with elements in the network. Users can selectively view the elements by choosing the relevant layers on the GIS. Separate geographical areas on the map can be displayed as a layer that corresponds to a particular logical division or grouping of the water network, such as district metering areas (DMAs) and pressure managed areas.

Trend analysis capabilities help users to quickly notice which systems may be at risk of crossing key thresholds. Customizable reports help in the rapid identification of patterns in historical and current data to provide a richer level of awareness of data and events.

In the short term to intermediate term, these capabilities allow organizations to take a proactive stance towards operations rather than reacting to situations as they arise. In the longer term, the insights from correlations and historical information allow better long-term planning and strategy.

Collaboration and preparedness

KPIs help users to keep track of key devices, systems, and organizational parameters. Business and organizational KPIs may be high level or they may have multiple hierarchies with drill down capabilities. Real-time collaboration, using IBM Sametime® and the ability to broadcast operational event and weather notifications to all stakeholders, allows users to quickly prevent potential disruptions. If a disruption does occur, advanced work flow capabilities allow users to implement a rapid, coordinated, and structured response using predefined standard operating procedures.

Industry standards-based for extensibility

IBM Intelligent Operations for Water on IBM SmartCloud is built on, and exploits, a rich industry data model that takes advantage of accepted water industry standards, such as EPANet. It supplies sample infrastructure elements, measurement types, KPIs, operating procedures, event flows, external data feeds, and reports that can be customized for easy startup. Its programming model can also be extended to suit the specific needs of a variety of water agencies.

The broad and flexible capabilities of IBM Intelligent Operations for Water on IBM SmartCloud can be used in a variety of operational contexts in addition to water and waste water utilities that include management and assessment of coasts, lakes, and harbors.

Additional capabilities include:

Feature benefits

The features of IBM Intelligent Water on Cloud combine to help water and waste water operations turn a previously reactive operational posture into a proactive one, drive situational awareness across the network, provide early warning into potentially disruptive events, and help optimize water and waste water operations by delivering insights based on patterns, trends, and correlations that leverage a variety of operational and external data.

The offering helps utilities whose operations depend on a high level of water and waste water operations to drive:

Advantages of the IBM Software as a Service (SaaS) model

On-premise installations require resources from IT departments, which need to understand the details of the offering components, manage those components, and provide ongoing maintenance of operating system and software patches, fixes, and upgrades. In a SaaS model, such challenges are reduced or eliminated. IBM Intelligent Water on Cloud is hosted and managed by IBM , and clients subscribe to the service and access it through the Internet. This means clients are not required to purchase and provision new hardware or worry about ongoing operating system and software maintenance.

With IBM Intelligent Water on Cloud, provisioning and on-boarding are streamlined. You can derive value from the service more quickly than with a traditional on-premise installation. Connection to the service is as easy as accessing the Internet through a browser and it can be accessed from anywhere. With lower initial costs and lower long term overhead, your limited budget and resources can focus on additional value-added services.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM Intelligent Water on Cloud is one of several IBM Smarter Cities® offerings designed to help make cities and government operate more effectively and efficiently -- essentially smarter.

IBM offers a suite of Smarter Cities and government offerings that can help cities and government agencies integrate information from disparate, instrumented systems and create an intelligent, interconnected environment that encourages collaboration, enhances efficiencies, and fosters effective decision making.

While facilitating seamless cross-departmental integration, IBM can help cities and government agencies optimize individual departments -- including buildings, emergency management, energy, operations, public safety, transportation and water.



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Reference information
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For information about IBM Intelligent Water V1.5, refer to Software Announcement 212-309, dated September 11, 2012 .

For previously announced information about IBM Intelligent Water on Cloud, refer to Software Announcement 211-461, dated November 15, 2011 .

For information about IBM Intelligent Operations Center V1.5, refer to Software Announcement 212-250, dated July 03, 2012 .

For information about IBM Intelligent Operations Center on Cloud, refer to Software Announcement 212-450, dated December 04, 2012 .



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Program number
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Program
number    VRM  Program name

5725-D74  1.5  IBM Intelligent Water on Cloud 


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Education support
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The IBM Software Training team separately offers a portfolio of education services to help clients successfully deploy IBM Intelligent Water on Cloud to achieve the maximum benefit. Education is a key component to ensuring software success.

IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors, and flexible time and cost saving training options.

The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most current technical and product information. IBM Software Training provides training for the entire IBM software portfolio that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let you work with fully functional versions of the software to round out your training experience.

Several training options are available, including instructor-led classroom offerings, virtual (online) classes, and self-paced training that lets you train from your office.

For course descriptions, locations, and availability dates, visit

http://www.ibm.com/training/

Select Training search - global and search for Intelligent Water or call 800-IBM-TEACH (800-426-8322).



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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A Welcome Package is provided with the service.

The IBM Intelligent Operations Center information center provides a large set of product documentation. The information center is available at

http://publib.boulder.ibm.com/infocenter/cities/v1r0m0/index.jsp

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge, where IBM does business.



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Technical information
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Specified operating environment

Hardware requirements

Each client accessing IBM Intelligent Water on Cloud must meet the following hardware requirements:

Software requirements

An Internet connection is required.

IBM Intelligent Water on Cloud incorporates IBM Intelligent Operations Center for Cloud and the software requirements for it.

Each client accessing IBM Intelligent Water on Cloud must have one of the following browsers installed with JavaScript enabled:

The program's specifications and specified operating environment information can be found in the IBM Intelligent Operations Center information center at

http://publib.boulder.ibm.com/infocenter/cities/v1r0m0/index.jsp

Documentation and other program content may be supplied only in the English language.

To display map-based information, IBM Intelligent Water on Cloud requires a connection to a GIS. Consult the product documentation for supported GISs. If a GIS in use is not on the list, contact your IBM representative to determine if the system of interest can be supported.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Intelligent Water on Cloud is accessed via the Internet. There are no physical or electronic deliverables.

Security, auditability, and control

IBM Intelligent Water on Cloud uses the security and auditability features of the host operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product group:  Smarter Physical Infrastructure
 
Product      Product
identifier   identifier description
     
5725-D74     IBM Intelligent Water on Cloud
 
Product category:  Smarter Cities
Charge metric
 
Program name                    PID number   Charge metrics

IBM Intelligent Operations for  5725-D74
 Water on IBM SmartCloud
                                             - Per Concurrent User
                                             - Per Eligible
                                                Participant

Licensing metric definitions

Concurrent User

Concurrent User is a unit of measure by which IBM SaaS can be obtained. A Concurrent User is a person who is accessing IBM SaaS at any particular point in time. Regardless of whether the person is simultaneously accessing IBM SaaS multiple times, the person counts only as a single Concurrent User. Customer must obtain an entitlement for each simultaneous Concurrent User accessing IBM SaaS in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means during the measurement period specified in customer's Proof of Entitlement (PoE) or Transaction Document.

Eligible Participant

Eligible Participant is a unit of measure by which IBM SaaS can be obtained. Each individual or entity eligible to participate in any service delivery program managed or tracked by IBM SaaS is an Eligible Participant. Sufficient entitlements must be obtained to cover all Eligible Participants managed or tracked within the IBM SaaS during the measurement period specified in customer's PoE or Transaction Document.

Description of user roles

Premium User

Premium Users are those who interact with the advanced functions of the software program including, but not limited to, implementing business process changes, setting rules and thresholds, and defining metrics and hierarchies thereof. Refer to the User definition table for authorized functions.

Note: Some administrative restrictions apply for IBM Intelligent Operations for Water Premium User on IBM SmartCloud . Refer to the IBM SaaS Terms of Use.

Standard User

Standard Users are those who do not need advanced capability access to all of the advanced functions of the software program but need access only to certain functions. Refer to the User definition table for authorized functions. The administrative personnel must ensure that these restrictions are in place for Standard Users per the IBM SaaS Terms of Use.

Consumer User

Consumer Users are those who interact only indirectly with the core IBM Intelligent Operations for Water software program. For example, Consumer Users may be citizens who report a problem outage via a website, or provide an observation or complaint. Consumer User input is collected, analyzed, and correlated by the Intelligent Operations for Water software to generate a meaningful output or insight. Consumer Users are limited to performing only a certain set of functions, which will be uniquely defined for each Consumer User chargeable component.

User definition table

The following user-function matrix shows a detailed view of the product functions that the Premium and Standard user categories are authorized to use. A "Y" indicates permitted to use and a blank indicates not permitted to use.

 
                                Premium  Standard
Capability                      User     User

Visualization                      Y        Y
 Workflows, standard
 operating procedures (SOPs)
 - Creating                        Y
 - Modifying                       Y
 - Tracking                        Y        Y
 
Collaboration
(all use cases)                    Y        Y
 
Alerts and events
 Create new, modify                Y        Y
 Create thresholds                 Y
 Modify events                     Y
 Escalate, close incidents         Y        Y
 
Analytics and optimization
 Create and modify own             Y
 Run analytic modules              Y
 
Key performance indicators
  Creation                         Y
  Modification                     Y
  Tracking                         Y        Y
 
Geographic information
systems (GIS)
  Updating
  Configuration, layers            Y
 
Reports
  Creation custom                  Y        Y
 
Administrative functions
  User configuration               Y        Y
  User interface (UI) changes      Y
  Add, remove pages                Y
  Update semantic model            Y
  User, role management            Y

Passport Advantage

                                                           Part
Program name/Description                                   number

IBM Intelligent Operations for Water Premium User on       D0V9TLL
 IBM SmartCloud per Concurrent User per Month
IBM Intelligent Operations for Water Premium User on       D0V9ULL
 IBM SmartCloud per CUNone Daily Fee Partial Month
 
IBM Intelligent Operations for Water Standard User on      D0V9VLL
 IBM SmartCloud per Concurrent User per Month
IBM Intelligent Operations for Water Standard User on      D0V9WLL
 IBM SmartCloud per CUNone Daily Fee Partial Month
 
IBM Intelligent Operations for Water Consumer User on      D0V9XLL
 IBM SmartCloud per 1,000 Eligible Participants per Month
IBM Intelligent Operations for Water Consumer User on      D0V9YLL
 IBM SmartCloud per CUNone Daily Fee Partial Month


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use Agreement.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Subscription

This offering requires a customer-signed IBM Passport Advantage Agreement and IBM SaaS Terms of Use Agreement. The Terms of Use Agreement outlines the terms of this offering.

Technical support: Technical support is included with subscriptions purchased through Passport Advantage and Passport Advantage Express® and is provided with this IBM SaaS offering and enabling software, as applicable, during the Subscription Period as set forth in the Terms of Use Agreement.

Technical support is included with IBM SaaS and is not available separately.

Terms of Use

The program's Terms of Use document is available on the IBM SaaS Terms of Use website

http://www.ibm.com/software/sla/sladb.nsf/sla/tou
Limited warranty applies

Yes

Limited warranty

IBM warrants that IBM SaaS will conform to the specifications contained in the Terms of Use. Such specifications may be supplied only in the English language, unless required by local law, without the possibility of contractual waiver or limitation. The warranty will not apply to the extent that there has been misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Customer or a third party, or failure or damage caused by a product for which IBM is not responsible. IBM does not warrant uninterrupted or error-free operation of the service or that IBM will correct all service defects. You are responsible for the results obtained from the use of the service.

Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing
Trademarks

IBM SmartCloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Sametime, Smarter Cities, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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