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IBM Business Process Manager V8.0 enhances business user effectiveness and efficiency and simplifies process governance

IBM United States Software Announcement 212-103
April 24, 2012

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order
now Order now
Publications Publications


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At a glance
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IBM® Business Process Manager (IBM BPM) V8.0 is an update to the IBM comprehensive and consumable BPM platform that provides visibility and management of your business processes.



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Overview
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IBM Business Process Manager (IBM BPM) V8.0 is a comprehensive and consumable business process management platform that provides visibility and management of your business processes. It includes tooling and runtime for process design, execution, monitoring, and optimization. It is specifically designed to enable process owners and business users to engage directly in the improvement of their business processes.

A highly integrated environment that scales smoothly and easily from initial project to enterprise-wide program, IBM BPM V8.0 is designed for easy deployment and use straight out of the box or in an easily customizable configuration. It helps to provide rapid time to value and improved user productivity.

IBM BPM V8.0 highlights include:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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Description
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IBM BPM V8.0 helps you:

Empower business users to work more efficiently and effectively with the new Process Portal - IBM BPM V8.0 extends the capabilities of end users to complete their work efficiently and effectively with the introduction of a revamped Process Portal. Influencing a Web 2.0 social experience, the new Process Portal allows users to complete work with visibility into the other people involved with the ability to collaborate directly on the work.

Empower business process authors with a new Coach Designer component - IBM BPM V8.0 introduces a new version of the Coach Designer component, making it even easier to develop sophisticated activity completion user interactions, dashboards, and human applications. Allowing advanced UI authors to create reusable views of business data and sharing business data across parallel work provides a business process author new capabilities to compose rich user experiences.

Facilitate the transition from project to program with advanced governance capabilities - IBM BPM V8.0 extends the asset management, collaboration, versioning, and deployment capabilities of the Process Center with new support for governance and lifecycle processes, reference links, and compare and copy capabilities. These powerful new capabilities enable the transition from project to program and assist with the integration of IBM BPM into broader Systems Development Lifecycle (SDLC) processes.

Maximize your process content investment with rich search and sharing capabilities - IBM BPM V8.0 introduces improved search and sharing capabilities to the Process Center. New support for search, sharing, and subscriptions simplifies finding, sharing, exploring, and using process content managed with IBM BPM.

Enrich business processes with access to critical business documents and content - Delivers capabilities for creating sophisticated business processes that interact, both at runtime and from the user interface, with content stored in an enterprise content management (ECM) system.

Extend the reach of your process applications and empower process participants with new mobile applications - IBM BPM V8.0 extends the ability of organizations to include IBM BPM in their own mobile strategies with a new mobile application for use with iPhone and iPad. IBM BPM continues to provide extensive REST/JSON APIs that are now used by the new version of the IBM Process Portal and the new IBM BPM application for use with iPhone and iPad.

IBM BPM V8.0 embeds and runs on WebSphere® Application Server Network Deployment V8.0. WebSphere Application Server Network Deployment V8.0 provides near continuous availability, advanced management, and automated performance optimization for its applications. IBM BPM inherits these capabilities and provides a high availability and highly scalable environment for your process applications.

IBM BPM V8.0 also embeds DB2® Enterprise Server Edition. DB2 Enterprise Server Edition offers increased data protection, scalability, and performance for all its database-intensive operations, which, based on DB2 technology, are designed to manage data more effectively and efficiently. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to take advantage of the latest in server technology helps deliver increased performance of backup and recovery processes.

Accessibility by people with disabilities

Features of the products that support use by people with disabilities include:

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For information on IBM BPM for z/OS®, V8.0, refer to Software Announcement 212-137, dated April 24, 2012.

For information on IBM Business Monitor V8.0, refer to Software Announcement 212-104, dated April 24, 2012.

For information on IBM Business Monitor for z/OS V8.0, refer to Software Announcement 212-136, dated April 24, 2012.



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Program number
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Program          Program
number     VRM   name
  
5725-C94   8.0   IBM Business Process Manager Advanced 
5725-C95   8.0   IBM Business Process Manager Standard 
5725-C96   8.0   IBM Business Process Manager Express® 
5725-C97   8.0   IBM Business Process Manager Tools and Add-ons 


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Education support
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IBM delivers a comprehensive portfolio of education services to help customers successfully deploy and integrate WebSphere Application and Integration middleware products to their maximum potential.

Education is a key component to ensuring software success. The IBM education team is committed to providing the highest quality education available to help your company prosper in today's competitive marketplace. We take pride in our ability to deliver successful education programs that provide your people with the skills necessary to make your business profitable using IBM software.

The IBM education team works closely with IBM product developers and IBM services organizations to ensure that the courses we provide the most up-to-the-minute technical and product information. Our courses place an emphasis on the advanced knowledge and insight that only these sources can provide. We draw from a deep pool of IBM technical experience in the development of our courses, and pass that knowledge on to our students.

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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IBM BPM documentation is shipped in an information center, which can be viewed from a web browser with Internet access or run locally. A local copy of the information center can be downloaded and installed. Any new or updated version of the documentation can be added to that locally installed information center.

On May 18, 2012, the online version of the IBM BPM V8.0 information center will be available at

http://pic.dhe.ibm.com/infocenter/dmndhelp/v8r0mx/index.jsp

Portions of the documentation for IBM BPM will be translated and available within 30 days of product availability.



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Technical information
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Specified operating environment

Hardware requirements

For details, refer to the Software requirements section.

Software requirements

Visit the following websites for a complete list of hardware and software requirements.

IBM BPM Advanced

IBM BPM Standard

IBM BPM Express

IBM Process Designer

IBM Integration Designer

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

Business Process Manager is distributed via electronic download and a set of physical media pack consisting of multiple DVDs and CD-ROMs.

Security, auditability, and control

IBM BPM uses the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can take advantage of the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Application Integration Middleware
Product category: Application Connectivity
 
                                                  Product Identifier                           
                                                  Description (PID)                             
 
  IBM Business Process Manager Advanced           5725-C94
  IBM Business Process Manager Standard           5725-C95
  IBM Business Process Manager Express            5725-C96
  IBM Business Process Manager Tools and Add-ons  5725-C97 
Charge metric
                               Part number or
Program name                   PID number        Charge metric
 
IBM Business Process Manager   5725-C94          Processor Value Unit
  Advanced                                         (PVU)
 
IBM Business Process Manager   5725-C95          PVU
  Standard                                          
 
IBM Business Process Manager   5725-C96          PVU
  Express                                           
 
IBM Business Process Manager   5725-C97          Authorized User
  Tools and Add-ons                              Application Instance
 

Application Instance

Application Instance is a unit of measure by which the Program can be licensed. An entitlement is required for each instance of an application connected to or managed by the Program. An application in a test, development, staging, or production environment is each considered to be a separate instance of the application and each must have an entitlement. As well, multiple application instances in a single environment are each considered to be separate instances of the application and each must have an entitlement.

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at the website below) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores. The PVU table can be found at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the web page below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the Program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes

Passport Advantage

                                                           Part
For IBM Business Process Manager Advanced, Order:          number
 
IBM Process Server Advanced  (PID 5725-C94)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0ILWLL
  per Processor Value Unit Annual SW S&S Rnwl              E0BR0LL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0ILXLL
 
IBM Process Center Advanced  (PID 5725-C94)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0ILDLL
  per Processor Value Unit Annual SW S&S Rnwl              E0BQTLL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0ILELL
 
IBM Process Designer  (PID 5725-C97)
  per Authorized User Lic + SW S&S 12 Mo                   D0IMVLL
  per Authorized User Annual SW S&S Rnwl                   E0BRFLL
  per Authorized User SW S&S Reinstate 12 Mo               D0IMWLL
 
IBM Integration Designer  (PID 5725-C97)
  per Authorized User Lic + SW S&S 12 Mo                   D0INXLL
  per Authorized User Annual SW S&S Rnwl                   E0BRLLL
  per Authorized User SW S&S Reinstate 12 Mo               D0INYLL 
                                                           
For IBM Business Process Manager Standard, Order:           
 
IBM Process Server Standard  (PID 5725-C95)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0ILJLL
  per Processor Value Unit Annual SW S&S Rnwl              E0BQVLL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0ILKLL
 
IBM Process Center Standard  (PID 5725-C95)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0IM6LL
  per Processor Value Unit Annual SW S&S Rnwl              E0BR4LL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0IM7LL
 
IBM Process Designer  (PID 5725-C97)
  per Authorized User Lic + SW S&S 12 Mo                   D0IMVLL
  per Authorized User Annual SW S&S Rnwl                   E0BRFLL
  per Authorized User SW S&S Reinstate 12 Mo               D0IMWLL
 
                                                          
For IBM Business Process Manager Express, Order:            
 
IBM Process Server Express  (PID 5725-C96)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0ILSLL
  per Processor Value Unit Annual SW S&S Rnwl              E0BQYLL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0ILTLL
 
IBM Process Center Express  (PID 5725-C96)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0IM2LL
  per Processor Value Unit Annual SW S&S Rnwl              E0BR2LL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0IM3LL
 
IBM Process Designer  (PID 5725-C97)
  per Authorized User Lic + SW S&S 12 Mo                   D0IMVLL
  per Authorized User Annual SW S&S Rnwl                   E0BRFLL
  per Authorized User SW S&S Reinstate 12 Mo               D0IMWLL 

Process Server is offered with unrestricted licenses and "for non-production use" licenses. Unrestricted licenses can be used in both production and non-production environments, as needed. Non-production licenses are restricted for use in development, test and staging environments only. In order to remove non-production usage restrictions on Process Server, it is possible to trade-up from non-production licenses to unrestricted licenses.

                                                           Part
                                                           number
 IBM Process Server Advanced for non-production use
(PID 5725-C94)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0P66LL
  per Processor Value Unit Annual SW S&S Rnwl              E0DLULL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0P67LL
  per Processor Value Unit TRDUP LIC + SW S&S 12 MO        D0P68LL
 
IBM Process Server Standard for non-production use
(PID 5725-C95)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0P6ELL
  per Processor Value Unit Annual SW S&S Rnwl              E0DLXLL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0P6FLL
  per Processor Value Unit TRDUP LIC + SW S&S 12 MO        D0P6GLL
 
IBM Process Server Express for non-production use
(PID 5725-C96)
  per Processor Value Unit Lic + SW S&S 12 Mo              D0P6PLL
  per Processor Value Unit Annual SW S&S Rnwl              E0DM1LL
  per Processor Value Unit SW S&S Reinstate 12 Mo          D0P6QLL
  per Processor Value Unit TRDUP LIC + SW S&S 12 MO        D0P6RLL 

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Media packs description                                    Part number
 
IBM Process Server Advanced V8.0 ML MPK                    BA14KML
IBM BPM Advanced V8.0 ML MPK                               BA14IML
IBM BPM Standard V8.0 ML MPK                               BA14LML
IBM BPM Express V8.0 ML MPK                                BA14JML
IBM Integration Designer V8.0 ML MP MPK                    BA14MML
 

Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

                                                           Part
For IBM Business Process Manager Advanced, Order:          number
 
IBM Process Server Advanced  (PID 5725-C94)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0ILZLL
  Annual SW S&S Rnwl                                       E0BR1LL
  SW S&S Reinstate 12 Mo                                   D0IM0LL
 
IBM Process Center Advanced  (PID 5725-C94)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0ILGLL
  Annual SW S&S Rnwl                                       E0BQULL
  SW S&S Reinstate 12 Mo                                   D0ILHLL
 
 IBM Process Designer  (PID 5725-C97)
  per Authorized User for System z
  Lic + SW S&S 12 Mo                                       D0IMXLL
  Annual SW S&S Rnwl                                       E0BRGLL
  SW S&S Reinstate 12 Mo                                   D0IMYLL
 
 IBM Integration Designer  (PID 5725-C97)
  per Authorized User for System z
  Lic + SW S&S 12 Mo                                       D0INZLL
  Annual SW S&S Rnwl                                       E0BRMLL
  SW S&S Reinstate 12 Mo                                   D0IP0LL
 
                                                            
For IBM Business Process Manager Standard, Order:           
 
IBM Process Server Standard  (PID 5725-C95)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0ILPLL
  Annual SW S&S Rnwl                                       E0BQXLL
  SW S&S Reinstate 12 Mo                                   D0ILQLL
 
IBM Process Center Standard  (PID 5725-C95)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0IMNLL
  Annual SW S&S Rnwl                                       E0BRCLL
  SW S&S Reinstate 12 Mo                                   D0IMPLL
  
IBM Process Designer  (PID 5725-C97)
  per Authorized User for System z
  Lic + SW S&S 12 Mo                                       D0IMXLL
  Annual SW S&S Rnwl                                       E0BRGLL
  SW S&S Reinstate 12 Mo                                   D0IMYLL
 
                                                            
For IBM Business Process Manager Express, Order:            

 IBM Process Server Express  (PID 5725-C96)
  per Processor Value Unit for System z
  Lic + SW S&S 12 Mo                                       D0ILULL
  Annual SW S&S Rnwl                                       E0BQZLL
  SW S&S Reinstate 12 Mo                                   D0ILVLL
 
IBM Process Center Express  (PID 5725-C96)
  per Processor Value Unit for System z
  Lic + SW S&S 12 Mo                                       D0IM4LL
  Annual SW S&S Rnwl                                       E0BR3LL
  SW S&S Reinstate 12 Mo                                   D0IM5LL
 
IBM Process Designer  (PID 5725-C97)
  per Authorized User for System z
  Lic + SW S&S 12 Mo                                       D0IMXLL
  Annual SW S&S Rnwl                                       E0BRGLL
  SW S&S Reinstate 12 Mo                                   D0IMYLL 

Process Server is offered with unrestricted licenses and "for non-production use" licenses. Unrestricted licenses can be used in both production and non-production environments, as needed. Non-production licenses are restricted for use in development, test and staging environments only. In order to remove non-production usage restrictions on Process Server, it is possible to trade-up from non-production licenses to unrestricted licenses.

                                                           Part
                                                           number
 
IBM Process Server Advanced for non-production use
(PID 5725-C94)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0P69LL
  Annual SW S&S Rnwl                                       E0DLVLL
  SW S&S Reinstate 12 Mo                                   D0P6ALL
  TRDUP LIC + SW S&S 12 MO                                 D0P6BLL
 
IBM Process Server Standard for non-production use
(PID 5725-C95)
  per Processor Value Unit for Linux on System z
  Lic + SW S&S 12 Mo                                       D0P6JLL
  Annual SW S&S Rnwl                                       E0DLZLL
  SW S&S Reinstate 12 Mo                                   D0P6KLL
  TRDUP LIC + SW S&S 12 MO                                 D0P6LLL
 
IBM Process Server Express for non-production use
(PID 5725-C96)
  per Processor Value Unit for System z
  Lic + SW S&S 12 Mo                                       D0P6ULL
  Annual SW S&S Rnwl                                       E0DM3LL
  SW S&S Reinstate 12 Mo                                   D0P6VLL
  TRDUP LIC + SW S&S 12 MO                                 D0P6WLL 
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form number
 License ID      Document Name
  
 L-APIG-8RBDSA   IBM Process Server Advanced V8.0
 L-APIG-8RBF7X   IBM Process Center Advanced V8.0
 L-APIG-8RBFPJ   IBM Process Designer V8.0
                 (for use with IBM Business Process Manager Advanced)
 
 L-APIG-8RCCVW   IBM Process Server Standard V8.0
 L-APIG-8RCGAF   IBM Process Center Standard V8.0
 L-APIG-8RYG5P   IBM Process Designer V8.0
                 (for use with IBM Business Process Manager Standard)
 
 L-APIG-8RCGZ2   IBM Process Server Express V8.0
 L-APIG-8RCHE9   IBM Process Center Express V8.0
 L-APIG-8RYGHS   IBM Process Designer V8.0
                 (for use with IBM Business Process Manager Express) 
 
 L-ECHN-8RSMMF   IBM Integration Designer V8.0 

The programs' License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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For additional information and current prices, contact your local IBM representative.

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
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Blueworks Live and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, FileNet, WebSphere, DB2, z/OS, Express, Passport Advantage, AIX, System z, pureScale and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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