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IBM Marketing Center and IBM eMessage deliver updates to simplify packaging and pricing and introduce new services

IBM United States Software Announcement 214-172
April 15, 2014

Table of contents
 Overview Overview  Ordering information Ordering information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Program number Program number  Prices Prices


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Overview
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IBM® Marketing Center

Updates to Marketing Center simplify packaging and pricing to enable customers to subscribe to any of the Marketing Center subscriptions (Sites, Lists, Email, Push Notification, and Web Push & Inbox) independently and to offer competitive and scalable onboarding and ongoing service engagements for Marketing Center - Email.

New parts are available for Marketing Center :

New services for Marketing Center - Push Notification and Marketing Center - Web Push & Inbox subscriptions were introduced in Software Announcement 214-001, dated February 24, 2014 .

IBM eMessage

Updates to eMessage introduce competitive and scalable onboarding and ongoing service engagements for eMessage.

The following eMessage - Email Onboarding Services are introduced, replacing the withdrawn eMessage Onboarding Package. Customers can select the appropriate level of service:

The following eMessage - Email Ongoing Services are introduced to provide ongoing services for eMessage - Email. Customers select the appropriate level of service:

New remotely delivered, onboarding services parts for eMessage - Push Notification subscriptions were introduced in Software Announcement 214-001, dated February 24, 2014 .

Part number changes for Marketing Center and eMessage will affect neither existing entitlements nor support. Entitlements for existing customers will be migrated to the replacement part numbers at the end of their current subscription period.



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Planned availability date
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April 15, 2014



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Reference information
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For information about parts withdrawn from Marketing Center and eMessage, refer to Software Announcement 914-076, dated April 15, 2014.

For information about new, mandatory remotely delivered services for Marketing Center and eMessage Mobile subscribers, refer to Software Announcement 214-001, dated February 24, 2014.



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Program number
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Program             Program
number       VRM    name

5725-I03     SaaS   IBM Marketing  Center 
5725-E28     SaaS   IBM eMessage


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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage®. It is not available as shrinkwrap.

Product group: IBM Enterprise Marketing Management
 
Product Identifier Description    PID

IBM Marketing  Center             5725-I03
IBM eMessage                      5725-E28
 

Passport Advantage

Marketing Center

                                                            Part
Program name/Description                                    number

IBM Marketing  Center  - Sites Onboarding Services          D14L1LL
Engagement Remotely Delivered Service
 
 
IBM Marketing  Center  - Email Onboarding Advisory          D14KULL
Services Engagement Remotely Delivered Service
 
 
IBM Marketing  Center  - Email Ongoing Advisory             D14KSLL
Services Engagement Per Annum
 
 
IBM Marketing  Center  - Email Ongoing Advisory             D14KTLL
Services Daily Fee for Partial Month
 
 
IBM Marketing  Center  - Email Onboarding Standard          D14KXLL
Services Engagement Remotely Delivered Service
 
 
IBM Marketing  Center  - Email Ongoing Standard             D14KVLL
Services Engagement Per Annum
 
 
IBM Marketing  Center  - Email Ongoing Standard             D14KWLL
Services Daily Fee for Partial Month
 
 
IBM Marketing  Center  - Email Onboarding Professional      D14L0LL
Services Engagement Remotely Delivered Service
 
 
IBM Marketing  Center  - Email Ongoing Professional         D14KYLL
Services Engagement Per Annum
 
 
IBM Marketing  Center  - Email Ongoing Professional         D14KZLL
Services Daily Fee for Partial Month

eMessage

                                                          Part
Program name/Description                                  number

IBM eMessage - Email Onboarding Standard Services         D14KNLL
Engagement Remotely Delivered Service
 
 
IBM eMessage - Email Ongoing Standard Services            D14KLLL
Engagement Per Annum
 
 
IBM eMessage - Email Ongoing Standard Services            D14KMLL
Daily Fee for Partial Month
 
 
IBM eMessage - Email Onboarding Professional Services     D14KRLL
Engagement Remotely Delivered Service
 
 
IBM eMessage - Email Ongoing Professional Services        D14KPLL
Engagement Per Annum
 
 
IBM eMessage - Email Ongoing Professional Services        D14KQLL
Daily Fee for Partial Month

Charge metric

 
                 Part number or
Program name     PID number         Charge metric

IBM Marketing    5725-I03           Engagement is a unit of
 Center                             measure by which the
                                    services can be obtained.
                                    An Engagement consists of
IBM eMessage     5725-E28           professional and/or training
                                    services related to the IBM
                                    SaaS. Sufficient entitlements
                                    must be obtained to cover
                                    each Engagement.
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement, the International Passport Advantage Express® Agreement, or the IBM International Agreement for Selected IBM SaaS Offerings, or the IBM SaaS Terms of Use.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Subscription

The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use govern your use of this offering.

Technical support

Technical support is provided for IBM SaaS and enabling software, as applicable, during the subscription period. Any enhancements, updates and other materials provided by IBM as part of any such technical support are considered to be part of IBM SaaS or enabling software, as applicable, and therefore governed by these Terms of Use. Technical support is included with IBM SaaS and is not available as a separate offering.

Refer to additional technical support information in the IBM Software as a Service Terms of Use document for the program.

Terms of use

The program's Terms of Use document is available on the IBM Software as a Service Terms of Use website

http://www.ibm.com/software/sla/sladb.nsf/sla/tou
Limited warranty

If warranted, refer to the warranty as stated in the Terms of Use document or the Cloud Services Agreement for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

No

IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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For Passport Advantage information and charges, contact your IBM representative. Additional information is available at

http://www.ibm.com/software/howtobuy/passportadvantage/

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing
Trademarks

IBM, Passport Advantage, Express and System i are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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