IBM i2 COPLINK Premium V4.8.1 upgrades platform support for improved performance and ease of useIBM United States Software Announcement 214-112
April 15, 2014
|Table of contents|
|At a glance|
IBM i2 COPLINK Premium brings tactical lead generation to law enforcement. By helping law enforcement officers to quickly identify investigative leads, i2® COPLINK® Premium may help law enforcement solve crimes faster and keep communities safer.
This release delivers:
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
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i2 COPLINK Premium can help law enforcement organizations solve crimes faster, keep officers safer, and disrupt crime and terrorism by organizing and providing tactical, strategic, and command-level access to the vast quantities of seemingly unrelated data utilized by law enforcement organizations. Whether used by an officer in the field or a commander in the office, i2 COPLINK Premium is the information source of choice for law enforcement. It helps empower police departments, sheriff's departments, and intelligence agencies by putting the valuable information collected by law enforcement teams in the hands of first responders, analysts, and commanders when and where they need it.
New in this release
For additional details about i2 COPLINK Premium, refer to Software Announcement 212-112, dated May 1, 2012.
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i2 COPLINK Premium runs on Microsoft Windows Server 2008 with Java 1.7, Oracle 11g or Microsoft SQL Server 2008 or Microsoft SQL Server 2012, Apache Tomcat 7, and Microsoft.NET 4.0. For additional details, refer to the Technical information section.
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|Planned availability date|
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i2 COPLINK Premium brings tactical lead generation to law enforcement. Its ability to quickly identify investigative leads by tying multiple agencies and data sources together makes it the go-to information source for law enforcement from commander to officer, from the desk to the field. It helps empower police departments, sheriff's offices, and intelligence agencies by putting the valuable information collected by law enforcement teams in the hands of first responders, analysts, and commanders when and where they need it.
New in this release
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i2 COPLINK Premium, part of IBM Solutions for Smarter Cities®, helps to reduce crime and security threats and potentially make the public safer. IBM solutions for Public Safety integrates repeatable, best-practice patterns to help leaders:
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Program number VRM Program name 5725-G42 4.8.1 IBM i2 COPLINK Premium
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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i2 COPLINK Premium provides comprehensive online help through the user interface. In addition, technical information is available at the COPLINK Information Center at
The Information Center requires a login ID and an access key to protect the sensitive nature of the information. Contact your IBM representative for an access key.
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Specified operating environment
Note: These hardware requirements are the minimum recommended. There are no performance levels guaranteed by purchasing equipment as outlined in the following text. Architecture and deployment requirements may vary based on the specific demands of a given installation. These hardware requirements are general guidelines only and may not be sufficient for your installation. Upon your request and for additional fees, i2 Software Services can help you determine the most appropriate hardware requirements for your installation as described in the Planning information section.
Face Match server
File Exporter minimal load
File Exporter medium load
File Exporter high load
Database server (minimum performance)
Data storage (requires two)
Integration box (desktop)
Computer Statistics workstation
i2 COPLINK Premium requires the following:
The operating system requirement for i2 COPLINK File Exporter Premium is Microsoft Windows 7, Microsoft Windows Server 2005, or Microsoft Windows Server 2008.
The following IBM products are prerequisites for i2 COPLINK Analysis Search Premium:
Environmental Systems Research Institute's (Esri) ArcGIS Server is a prerequisite for the following components:
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
i2 COPLINK Premium 4.8.1 is compatible with the previous version through COPLINK distributed search queries. Phone and address searches between globalized and non-globalized nodes are not supported. i2 COPLINK Analysis Search Premium is not compatible with the Japanese, Traditional Chinese, or Simplified Chinese languages.
i2 COPLINK Premium is compatible with, and includes, IBM Websphere Application Server Liberty 8.5.02.
The following i2 COPLINK Premium modules are not compatible with i2 Adaptive Analytic Architecture:
i2 COPLINK Premium is compatible with IBM Java 1.7 SR4 FP2 for the Server (included in distribution).
i2 COPLINK Premium client-side Java Web Start application is compatible with IBM Java 1.7 SR4 FP2 and Oracle Java 18.104.22.168
i2 COPLINK Computer Statistics Premium is limited to two million documents viewable on a client machine with 1536 MB of memory.
i2 COPLINK Premium query performance may decline as a user queries nonspecific data on larger data sets or as the number of queried COPLINK nodes increases.
IBM Electronic Support
The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools
Access the IBM Support Portal
Access the online Service Request tool
All aspects of solution design, installation, and configuration are the customer's responsibility unless the customer separately engages IBM i2 Software Services. Customer responsibilities include, but are not limited to:
Hardware must be installed and configured by the services partner.
i2 Software Services offers hands-on technical and analytical expertise to help develop the best implementation plan, processes, and procedures needed to optimize a deployment of i2 COPLINK Premium. These services can assist with the sizing and configuration definition needed for a COPLINK installation, along with the extraction, transformation, and loading of data sources to help ensure that the installation will be implemented and supported on a system framework that has been installed, tested, and certified for support by IBM. Learn more in the services brief at
New releases of i2 COPLINK Premium may require changes in the underlying prerequisites such as the operating system, Java version, or database version. The system may be required to be off line during the upgrade process.
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
The products detailed in this announcement will be available in both ESD and packaged formats.
Physical media are delivered on DVDs.
Part Product Description number identifier IBM i2 COPLINK Premium V4.8.1 Windows BF07NML 5725-G42 Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Active Agent Premium V4.8.1 BF07PML 5725-G42 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Activity Correlation BF07SEN 5725-G42 Technology Premium V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Adaptive Analytic BF07TEN 5725-G42 Architecture Premium V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Computer Statistics Premium BF07UEN 5725-G42 V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Dashboard Premium V4.8.1 BF07VEN 5725-G42 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Incident Analyzer Premium BF07QML 5725-G42 V4.8.1 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Intelligent Law Enforcement BF07WEN 5725-G42 Actionable Data Premium V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Visualizer Premium V4.8.1 BF07RML 5725-G42 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Analysis Search Premium BF07XML 5725-G42 V4.8.1 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Mobile Premium V4.8.1 BF083EN 5725-G42 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Inbound Connector for BF082ML 5725-G42 LEXS-SR Premium V4.8.1 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Outbound Connector for BF081EN 5725-G42 LEXS-SR Premium V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK File Exporter for COPLINK BF07ZEN 5725-G42 IEPD Premium V4.8.1 Windows Server 2008 English Media Pack IBM i2 COPLINK File Exporter for N-DEx BF080EN 5725-G42 Premium V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Face Match Premium V4.8.1 BF07YML 5725-G42 Windows Server 2008 Standard Edition Multilingual Media Pack
This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
i2 COPLINK Premium offers the following security and auditability features:
Customer is responsible for compliance with any applicable US Federal Government standards, such as Criminal Justice Information Services (CJIS).
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.
For more information about IBM Software Value Plus, visit
To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit
The ordering information is unchanged. For details, refer to Software Announcement 212-112, dated May 1, 2012.
Passport AdvantageAdvantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Entitled maintenance Media pack Part offering description description number IBM i2 COPLINK Premium IBM i2 COPLINK Premium BF07NML User Value Unit V4.8.1 Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Active IBM I2 COPLINK Active BF07PML Agent Premium User Agent Premium V4.8.1 Value Unit Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Activity IBM i2 COPLINK Activity BF07SEN Correlation Technology Correlation Technology Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Adaptive IBM i2 COPLINK Adaptive BF07TEN Analytic Architecture Analytic Architecture Premium User Value Premium V4.8.1 Windows Unit License Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Computer IBM i2 COPLINK Computer BF07UEN Statistics Premium Statistics Premium User Value Unit V4.8.1 Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Dashboard IBM i2 COPLINK Dashboard BF07VEN Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Incident IBM i2 COPLINK Incident BF07QML Analyzer Premium Analyzer Premium V4.8.1 User Value Unit Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Intelligent IBM i2 COPLINK Intelligent BF07WEN Law Enforcement Actionable Law Enforcement Actionable Data Premium User Value Data Premium 4.8.1 Windows Unit Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Visualizer IBM i2 COPLINK Visualizer BF07RML Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Analysis IBM i2 COPLINK Analysis BF07XML Search Premium User Search Premium V4.8.1 Value Unit Windows Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Mobile IBM i2 COPLINK Mobile BF083EN Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition English Media Pack IBM i2 COPLINK Inbound IBM i2 COPLINK Inbound BF082ML Connector for LEXS-SR Connector for LEXS-SR Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition Multilingual Media Pack IBM i2 COPLINK Outbound IBM i2 COPLINK Outbound BF081EN Connector for LEXS-SR Connector for LEXS-SR Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition English Media Pack IBM i2 COPLINK File IBM i2 COPLINK File BF07ZEN Exporter for COPLINK Exporter for COPLINK IEPD Premium User IEPD Premium V4.8.1 Value Unit Windows Server 2008 Standard Edition English Media Pack IBM i2 COPLINK File IBM i2 COPLINK File BF080EN Exporter N-DEx Exporter N-DEx Premium Premium User Value V4.8.1 Windows Server 2008 Unit Standard Edition English Media Pack IBM i2 COPLINK Face Match IBM i2 COPLINK Face Match BF07YML Premium User Value Premium V4.8.1 Windows Unit Server 2008 Standard Edition Multilingual Media Pack
Part number or Program name PID number Charge metric IBM i2 COPLINK Premium 5725-G42 Per User Value Unit
User Value Unit (UVU)
UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. Refer to the program specific UVU table.
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|Terms and conditions|
The terms and conditions for IBM COPLINK Premium, as previously announced in Software Announcement 212-112, dated May 1, 2012, are unchanged except that the License Information is updated as follows:
Product License identifier Product name Information ID 5725-G42 IBM i2 COPLINK Premium V4.8.1 L-KBRN-9FL72Z
The program's License Information will be available for review on the IBM Software License Agreement website
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|Statement of good security practices|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.
Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide you a single point of exit from your site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into your system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by you and IBM. Your business applications or business data is never transmitted to IBM.
More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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The prices are unchanged by this announcement.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) For IBM representative: firstname.lastname@example.org For IBM Business Partner: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
IBM Software Value Plus
These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.
Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit
For questions regarding Software Value Plus, visit
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
i2, COPLINK, IBM, Smarter Cities, Passport Advantage, Express, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page