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IBM Case Manager V5.2 provides significantly enhanced case client and user experience while providing simplified and streamlined deployment

IBM United States Software Announcement 213-322
September 10, 2013

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Program number Program number Prices Prices


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At a glance
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IBM® Case Manager V5.2 includes capabilities organizations can use to drive more successful, optimized case outcomes. With the extended capabilities of Case Manager V5.2, you get greater case centricity along with a new case client in a greatly streamlined and simplified environment.



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Overview
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IBM Case Manager V5.2:



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Key prerequisites
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For details, refer to the Technical information section.



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Planned availability date
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September 13, 2013: Electronic availability

October 11, 2013: Media availability



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Description
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IBM Case Manager V5.2 capabilities

New IBM Content Navigator case client

Adaptive case management

Enhanced solution development

Integrated rules

Case document handling

Solution management and administration improvements

Platforms

Additional improvements and consumability

Case Manager includes charge metric updates and support for IBM Content Foundation V5.2.

IBM Case Manager adds XPOP RVU is a more cost effective way to license Case Manager to external populations greater than 100,000 eligible participants.

The resources for the purpose of RVU calculation are Eligible Participants. Each individual or entity eligible to participate in any service delivery program managed or tracked by the program is an Eligible Participant. Licensee must obtain sufficient entitlements to cover all Eligible Participants. Existing customers with XUVU licenses will be automatically migrated to XPOP RVU licenses at Subscription and Support renewal, reinstatement, or new license purchase.

IBM FileNet Business Process Manager components withdrawn from Case Foundation V5.2

IBM Business Process Framework component has been withdrawn from the Case Foundation V5.2 bundle. For the withdrawal of service for Business Process Framework, refer to Withdrawal Announcement 913-025, dated March 12, 2013 .

If you are utilizing Business Process Framework, you can continue to do so, and also continue to obtain technical support following the enhanced support policy of minimum five years base support plus three years (fee-based extension) from the general availability date of IBM FileNet Business Process Manager V5.1. To ease the transition, IBM will continue to certify Business Process Framework with future releases of IBM Case Foundation until the Business Process Framework end-of-service date is reached. Refer to the IBM Software Support Lifecycle website for more information.

The recommended path forward, if you are a Business Process Framework customer who wishes to create new case-style solutions, is through Case Manager. Case Manager is critical for design and delivery of case-style solutions and is the future direction for case-based applications from IBM . Should you want to transition existing Business Process Framework applications, there are a number of assets available to assist.

https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/communityview?c ommunityUuid=e8206aad-10e2-4c49-b00c-fee572815374#fullpageWidgetId=Wf2c4e43b120c_4ac7_8 0ae_2695b8e6d46d&file=50fd5161-81a6-4f2c-837d-4853e8425c2c

Contact your IBM representative for more details.

IBM Enterprise Content Management (ECM) Widgets component, along with IBM Mashup Center, are withdrawn in IBM Case Foundation V5.2. If you currently use ECM Widgets, the recommended path forward is to either transition to the IBM Content Navigator platform or to Case Manager. If you utilize ECM Widgets, you can continue to do so, and also continue to obtain technical support following the enhanced support policy of minimum five years base support plus three years (fee-based extension) from the general availability date of IBM FileNet Business Process Manager V5.1. ECM Widgets V4.5.2.x, delivered with IBM FileNet Business Process Manager V5.1, will also be supported under IBM Case Foundation V5.2. Refer to the information below to assist you in transitioning your ECM Widgets applications.

https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/communityview?c ommunityUuid=e8206aad-10e2-4c49-b00c-fee572815374#fullpageWidgetId=Wf2c4e43b120c_4ac7_8 0ae_2695b8e6d46d&file=18d04563-2932-47d7-a559-cc19f6925dc5

Contact your IBM representative for more details.

Case Manager V5.2 includes the following components:

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Case Manager is capable as of October 11, 2013, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program    VRM                          Program name
number
 
5725-A15   5.2.0                        IBM Case Manager


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

IBM Case Manager supports a breadth of hardware platforms.

For the most current and complete information about hardware requirements for IBM Case Manager visit

https://www.ibm.com/support/docview.wss?rs=86&uid=swg27038470
Software requirements

For the most current and complete information about software requirements for IBM Case Manager visit

https://www.ibm.com/support/docview.wss?rs=86&uid=swg27038470

Also visit the IBM Case Manager support page at

http://www.ibm.com/support/entry/portal/Software/Information_Management/Case_Manager

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging
IBM Case Manager V5.2 Quick Start Guide Multilingual DVD
IBM Case Manager V5.2 AIX® Multilingual DVD
IBM Case Manager V5.2 Windows™ Multilingual DVD
IBM Case Manager V5.2 Solaris Multilingual DVD
IBM Case Manager V5.2 Red Hat Linux™ Multilingual DVD
IBM Case Manager V5.2 Linux on System z® Multilingual DVD
IBM Case Manager V5.2 Client Installer AIX Multilingual DVD
IBM Case Manager V5.2 Client Installer Windows Multilingual DVD
IBM Case Manager V5.2 Client Installer Solaris Multilingual DVD
IBM Case Manager V5.2 Client Installer Red Hat Linux Multilingual DVD
IBM Case Manager V5.2 Client Installer Linux on System z Multilingual DVD
IBM Case Manager Platform Installation Tool V5.2 Multilingual AIX , Windows , Solaris, Red Hat Linux DVD

Security, auditability, and control

The security functions of IBM Case Manager use the security and auditability features of the host software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Case Manager Authorized         Case            Case Manager
IBM Case Manager Employee           Case            Case Manager
IBM Case Manager External           Case            Case Manager
 Population
IBM Case Manager Add-On for FNCM    Case            Case Manager
 Authorized
IBM Case Manager Add-On for FNCM    Case            Case Manager
 Employee
IBM Case Manager Add-On for FNCM    Case            Case Manager
 External Population
IBM Case Manager Add-On for Case    Case            Case Manager
 Foundation Authorized
IBM Case Manager Add-On for Case    Case            Case Manager
 Foundation Employee
IBM Case Manager Add-On for Case    Case            Case Manager
 Foundation External Population
IBM Case Manager Add-On for         Case            Case Manager
 Content Foundation Authorized
IBM Case Manager Add-On for         Case            Case Manager
 Content Foundation Employee
IBM Case Manager Add-On for         Case            Case Manager
 Content Foundation External
 Population
IBM Case Manager Add-On for         Case            Case Manager
 Content Manager Enterprise Edition
 Authorized
IBM Case Manager Add-On for         Case            Case Manager
 Content Manager Enterprise Edition
 Employee
IBM Case Manager Add-On for         Case            Case Manager
 Content Manager Enterprise Edition
 External Population
IBM Case Manager Add-On for PIE     Case            Case Manager
 Authorized
IBM Case Manager Add-On for PIE     Case            Case Manager
 Employee
IBM Case Manager Add-On for PIE     Case            Case Manager
 External Population
Program name                          PID        Charge unit
                                      number     description
 
IBM Case Manager Authorized           5725-A15   Per User Value
                                                  Unit
IBM Case Manager Authorized           5725-A15   Per User Value
                                                  Unit for Linux
                                                  on System z
IBM Case Manager Employee             5725-A15   Per User Value
                                                  Unit
IBM Case Manager Employee             5725-A15   Per User Value
                                                  Unit for Linux
                                                  on System z
IBM Case Manager External Population  5725-A15   PA per Resource
                                                  Value Unit
IBM Case Manager External Population  5725-A15   PA per Resource
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Case Manager Add-On for FNCM      5725-A15   Per User Value
 Authorized                                       Unit
IBM Case Manager Add-On for FNCM      5725-A15   Per User Value
 Authorized                                       Unit for Linux
                                                  on System z
IBM Case Manager Add-On for FNCM      5725-A15   Per User Value
 Employee                                         Unit
IBM Case Manager Add-On for FNCM      5725-A15   Per User Value
 Employee                                         Unit for Linux
                                                  on System z
IBM Case Manager Add-On for FNCM      5725-A15   PA per Resource
 External Population                              Value Unit
IBM Case Manager Add-On for FNCM      5725-A15   PA per Resource
 External Population                              Value Unit for
                                                  Linux on System
                                                  z
IBM Case Manager Add-On for Case      5725-A15   Per User Value
 Foundation Authorized                            Unit
IBM Case Manager Add-On for Case      5725-A15   Per User Value
 Foundation Authorized                            Unit for Linux
                                                  on System z
IBM Case Manager Add-On for Case      5725-A15   Per User Value
 Foundation Employee                              Unit
IBM Case Manager Add-On for Case      5725-A15   Per User Value
 Foundation Employee                              Unit for Linux
                                                  on System z
IBM Case Manager Add-On for Case      5725-A15   PA per Resource
 Foundation External Population                   Value Unit
IBM Case Manager Add-On for Case      5725-A15   PA per Resource
 Foundation External Population                   Value Unit for
                                                  Linux on System
                                                  z
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Foundation Authorized                            Unit
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Foundation Authorized                            Unit for Linux
                                                  on System z
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Foundation Employee                              Unit
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Foundation Employee                              Unit for Linux
                                                  on System z
IBM Case Manager Add-On for Content   5725-A15   PA per Resource
 Foundation External Population                   Value Unit
IBM Case Manager Add-On for Content   5725-A15   PA per Resource
 Foundation External Population                   Value Unit for
                                                  Linux on System
                                                  z
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Manager Enterprise Edition                       Unit for Linux
 Authorized                                       on System z
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Manager Enterprise Edition                       Unit
 Authorized
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Manager Enterprise Edition Employee              Unit for Linux
                                                  on System z
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Manager Enterprise Edition Employee              Unit
IBM Case Manager Add-On for Content   5725-A15   Per User Value
 Manager Enterprise Edition External              Unit for Linux
 Population                                       on System z
IBM Case Manager Add-On for Content   5725-A15   Per Resource
 Manager Enterprise Edition External              Value Unit
 Population
IBM Case Manager Add-On for PIE       5725-A15   Per User Value
 Authorized                                       Unit
IBM Case Manager Add-On for PIE       5725-A15   Per User Value
 Authorized                                       Unit for Linux
                                                  on System z
IBM Case Manager Add-On for PIE       5725-A15   Per User Value
 Employee                                         Unit
IBM Case Manager Add-On for PIE       5725-A15   Per User Value
 Employee                                         Unit for Linux
                                                  on System z
IBM Case Manager Add-On for PIE       5725-A15   PA per Resource
 External Population                              Value Unit
IBM Case Manager Add-On for PIE       5725-A15   PA per Resource
 External Population                              Value Unit for
                                                  Linux on System
                                                  z

Charge metrics definitions

User Value Unit (UVU)

UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative.

Resource Value Unit (RVU)

RVU is the unit of measure by which this program is licensed. RVU entitlements are based on the quantity of a specific designated measurement for the given program. A PoE must be obtained for the appropriate number of RVUs required for your environment as defined by the specific program terms. The RVU entitlements are specific to the program and may include, but are not limited to the following: Client Devices, data source records, messages, and servers, and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program. To understand these benefits of RVU licensing, and to determine how many RVUs to obtain for the program, contact your IBM representative.

Passport Advantage program licenses

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Authorized
IBM Case Manager Auth User Value Unit Annual SW S&S      E0AR9LL
 Rnwl
IBM Case Manager Auth User Value Unit Lic + SW S&S 12    D0GR0LL
 Mo
IBM Case Manager Auth User Value Unit SW S&S Reinstate   D0GR1LL
 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Employee
IBM Case Manager Emp User Value Unit Annual SW S&S Rnwl  E0ARPLL
IBM Case Manager Emp User Value Unit Lic + SW S&S 12 Mo  D0GRZLL
IBM Case Manager Emp User Value Unit SW S&S Reinstate    D0GS0LL
 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager External Population
IBM Case Mgr External Pop Resource VU SW S&S Reinstate   D11GPLL
 12 Mo
IBM Case Mgr External Population Resource VU Annual SW   E0IDELL
 S&S Rnwl
IBM Case Mgr External Population Resource VU Lic + SW    D11GNLL
 S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM Authorized
IBM Case Mgr AO for FN Content Mgr Auth UVU SW S&S       D0JIYLL
 Reinstate 12 Mo
IBM Case Mgr AO for FN Content Mgr Auth UVU Annual SW    E0C4TLL
 S&S Rnwl
IBM Case Mgr AO for FN Content Mgr Auth UVU Lic + SW     D0JIXLL
 S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM Employee
IBM Case Mgr AO for FN Content Mgr Employ UVU SW S&S     D0JJ0LL
 Reinstate 12 Mo
IBM Case Mgr AO for FN Content Mgr Employ UVU Annual SW  E0C4ULL
 S&S Rnwl
IBM Case Mgr AO for FN Content Mgr Employ UVU Lic + SW   D0JIZLL
 S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM External Population
IBM Case Mgr AO for FN Content Mgr Ext Pop Resource VU   D11L0LL
 SW S&S Reinstate 12 Mo
IBM Case Mgr AO for FN Content Mgr Ext Pop Resource VU   E0IFGLL
 Annual SW S&S Rnwl
IBM Case Mgr AO for FN Content Mgr Ext Pop Resource VU   D11KZLL
 Lic + SW S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 Authorized
IBM Case Mgr AO for Case Fdtn Authorized UVU Annual SW   E0BNCLL
 S&S Rnwl
IBM Case Mgr AO for Case Fdtn Authorized UVU Lic + SW    D0IE9LL
 S&S 12 Mo
IBM Case Mgr AO for Case Fdtn Authorized UVU SW S&S      D0IEALL
 Reinstate 12Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 Employee
IBM Case Mgr AO for Case Fdtn Employee UVU Annual SW     E0BNELL
 S&S Rnwl
IBM Case Mgr AO for Case Fdtn Employee UVU Lic + SW S&S  D0IEDLL
 12 Mo
IBM Case Mgr AO for Case Fdtn Employee UVU SW S&S        D0IEELL
 Reinstate 12Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 External Population
IBM Case Mgr AO for Case Fdtn Ext Pop Resource VU        E0IDILL
 Annual SW S&S Rnwl
IBM Case Mgr AO for Case Fdtn Ext Pop Resource VU Lic +  D11GXLL
 SW S&S 12 Mo
IBM Case Mgr AO for Case Fdtn Ext Pop Resource VU SW     D11GYLL
 S&S Reinstate 12Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation
 Authorized
IBM Case Mgr AddOn for Content Fdtn AUVU Annual SW S&S   E0ID6LL
 Rnwl
IBM Case Mgr AddOn for Content Fdtn AUVU Lic + SW S&S    D11G7LL
 12 Mo
IBM Case Mgr AddOn for Content Fdtn AUVU SW S&S          D11G8LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation Employee
IBM Case Mgr AddOn for Content Fdtn EUVU Annual SW S&S   E0IDALL
 Rn
IBM Case Mgr AddOn for Content Fdtn EUVU Lic + SW S&S    D11GFLL
 12 Mo
IBM Case Mgr AddOn for Content Fdtn EUVU SW S&S          D11GGLL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation External
 Population
IBM Case Mgr AddOn for Content Fdtn Ext Pop Resource VU  D11GKLL
 SW S&S Reinstate 12Mo
IBM Case Mgr AddOn for Content Fdtn Ext Pop Resource VU  E0IDCLL
 Annual SW S&S Rnwl
IBM Case Mgr AddOn for Content Fdtn Ext Pop Resource VU  D11GJLL
 Lic+SW S&S 12Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Manager Enterprise
 Edition Authorized
IBM Case Mgr Add-On Content Mgr EnterpriseEd AUVU        E0C4ILL
 Annual SW S&S Rnwl
IBM Case Mgr Add-On Content Mgr EnterpriseEd AUVU Lic +  D0JIDLL
 SW S&S 12 Mo
IBM Case Mgr Add-On Content Mgr EnterpriseEd AUVU SW     D0JIELL
 S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Manager Enterprise
 Edition Employee
IBM Case Mgr Add-On for Content Mgr EnterpriseEd Emp     E0C4MLL
 UVU Annual SW S&S Rnwl
IBM Case Mgr Add-On for Content Mgr EnterpriseEd Emp     D0JIMLL
 UVU Lic + SW S&S 12 Mo
IBM Case Mgr Add-On for Content Mgr EnterpriseEd Emp     D0JINLL
 UVU SW S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for CMEE External Population
IBM Case Mgr AO for Content Mgr EnterpriseEd External    D11KWLL
 Pop Resource VU SW S&S Reinstate 12 Mo
IBM Case Mgr AO for Content Mgr EnterpriseEd External    E0IFELL
 Population Resource VU Annual SW S&S Rnwl
IBM Case Mgr AO for Content Mgr EnterpriseEd External    D11KVLL
 Population Resource VU Lic + SW S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE Authorized
IBM Case Mgr AO for PIE Authorized UVU Annual SW S&S     E0BN6LL
 Rnwl
IBM Case Mgr AO for PIE Authorized UVU Lic + SW S&S 12   D0IDXLL
 Mo
IBM Case Mgr AO for PIE Authorized UVU Unit SW S&S       D0IDYLL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE Employee
IBM Case Mgr AO for PIE Employee UVU Annual SW S&S Rnwl  E0BN8LL
IBM Case Mgr AO for PIE Employee UVU Lic + SW S&S 12 Mo  D0IE1LL
IBM Case Mgr AO for PIE Employee UVU Unit SW S&S         D0IE2LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE External Population
IBM Case Mgr AO for PIE Ext Pop Resource VU Annual SW    E0IEPLL
 S&S Rnwl
IBM Case Mgr AO for PIE Ext Pop Resource VU Lic + SW     D11JILL
 S&S 12 Mo
IBM Case Mgr AO for PIE Ext Pop Resource VU Unit SW S&S  D11JJLL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Case Manager

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Case Manager
 Authorized
EMC Documentum              IBM Case Manager Auth UVU   D0NMJLL
                             TradeUp from EMC
                             Documentum Lic+SW S&S 12Mo

IBM Case Manager

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Case Manager Employee
EMC Documentum              IBM Case Manager Emp UVU    D0NMKLL
                             TradeUp from EMC
                             Documentum Lic+SW S&S 12Mo

IBM Case Manager

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Case Manager External
 Population
EMC Documentum              IBM Case Manager Ext POP    D11TJLL
                             Resource VU Trade Up from
                             EMC Documentum, Lic + SW
                             S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Case Manager V5.2.0
IBM Case Manager V5.2 Multiplatform Multilingual Media   BQ03EML
 Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines or zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Authorized
IBM Case Manager Auth UVU Linux on System z Annual SW    E0ARALL
 S&S Rnwl
IBM Case Manager Auth UVU Linux on System z Lic + SW     D0GR3LL
 S&S 12 Mo
IBM Case Manager Auth UVU Linux on System z SW S&S       D0GR4LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Employee
IBM Case Manager Emp User Value Unit Linux System z      E0ARQLL
 Annual SW S&S Rnwl
IBM Case Manager Emp User Value Unit Linux System z Lic  D0GS1LL
 + SW S&S 12 Mo
IBM Case Manager Emp User Value Unit Linux System z SW   D0GS2LL
 S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager External Population
IBM Case Manager ExtPop RVU Linux on System z SW S&S     D11GTLL
 Reinstate 12 Mo
IBM Case Manager ExtPop RVU Linux on System z Annual SW  E0IDGLL
 S&S Rnwl
IBM Case Manager ExtPop RVU Linux on System z Lic + SW   D11GSLL
 S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM Authorized
IBM Case Mgr AO for FNCM Auth UVU Lnx on Sys z Annual    E0C8JLL
 SW S&S Rnwl
IBM Case Mgr AO for FNCM Auth UVU Lnx on Sys z Lic + SW  D0JV7LL
 S&S 12 Mo
IBM Case Mgr AO for FNCM Auth UVU Lnx on z SW S&S        D0JV8LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM Employee
IBM Case Mgr AO for FNCM Emp UVU Lnx on Sys z Annual SW  E0C8KLL
 S&S Rnwl
IBM Case Mgr AO for FNCM Emp UVU Lnx on Sys z Lic + SW   D0JV9LL
 S&S 12 Mo
IBM Case Mgr AO for FNCM Emp UVU Lnx on z SW S&S         D0JVALL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for FNCM External Population
IBM Case Mgr AO for FNCM Ext Pop RVU Lnx on Sys z        E0IFHLL
 Annual SW S&S Rnwl
IBM Case Mgr AO for FNCM Ext Pop RVU Lnx on Sys z Lic +  D11L1LL
 SW S&S 12 Mo
IBM Case Mgr AO for FNCM Ext Pop RVU Lnx on z SW S&S     D11L2LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Manager Enterprise
 Edition Authorized
IBM Case Mgr Add-On Cont Mgr EnterprEd AUVU Lnx Sys z    E0C8FLL
 Annual SW S&S Rnml
IBM Case Mgr Add-On Cont Mgr EnterprEd AUVU Lnx Sys z    D0JUZLL
 Lic + SW S&S 12 Mo
IBM Case Mgr Add-On Cont Mgr EnterprEd AUVU Lnx Sys z    D0JV0LL
 SW S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Manager Enterprise
 Edition Employee
IBM Case Mgr Add-On Cont Mgr EntprEd Emp UVU Lnx Sys z   E0C8HLL
 Annual SW S&S Rnwl
IBM Case Mgr Add-On Cont Mgr EntprEd Emp UVU Lnx Sys z   D0JV2LL
 Lic + SW S&S 12 Mo
IBM Case Mgr Add-On Cont Mgr EntprEd Emp UVU Lnx Sys z   D0JV4LL
 SW S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for CMEE External Population
IBM Case Mgr AO for CMEE External Population RVU Lnx     D11KXLL
 Sys z Lic+SW S&S 12 Mo
IBM Case Mgr AO for CMEE External Population RVU Lnx     E0IFFLL
 Sys z Annual SW S&S Rn
IBM Case Mgr AO for CMEE External Population RVU Lnx     D11KYLL
 Sys z SW S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 Authorized
IBM Case Mgr AO for Case Fdtn Auth UVU Lnx on Sys z SW   D0I3CLL
 S&S Reinstate 12 Mo
IBM Case Mgr AO for Case Fdtn Auth UVU Lnx on Sys z      E0BNDLL
 Annual SW S&S Rn
IBM Case Mgr AO for Case Fdtn Auth UVU Lnx on Sys z Lic  D0IEBLL
 + SW S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 Employee
IBM Case Mgr AO for Case Fdtn Emp UVU Lnx on Sys z SW    D0IEGLL
 S&S Reinstate 12 Mo
IBM Case Mgr AO for Case Fdtn Emp UVU Lnx on Sys z       E0BNFLL
 Annual SW S&S Rn
IBM Case Mgr AO for Case Fdtn Emp UVU Lnx on Sys z Lic   D0IEFLL
 + SW S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for IBM Case Foundation
 External Population
IBM Case Mgr AO for Case Fdtn EP RVU Lnx on Sys z SW     D11H4LL
 S&S Reinstate 12 Mo
IBM Case Mgr AO for Case Fdtn EP Resource VU Lnx on Sys  E0IDLLL
 z Annual SW S&S Rn
IBM Case Mgr AO for Case Fdtn EP Resource VU Lnx on Sys  D11H3LL
 z Lic + SW S&S 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation
 Authorized
IBM Case Mgr AddOn for Content Fdtn AUVU Lnx Sys z       E0ID9LL
 Annual SW S&S Rnwl
IBM Case Mgr AddOn for Content Fdtn AUVU Lnx Sys z Lic   D11GDLL
 + SW S&S 12 Mo
IBM Case Mgr AddOn for Content Fdtn AUVU Lnx Sys z SW    D11GELL
 S&S Reinstat 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation Employee
IBM Case Mgr AddOn for Content Fdtn EUVU Lnx Sys z       E0IDBLL
 Annual SW S&S R
IBM Case Mgr AddOn for Content Fdtn EUVU Lnx Sys z Lic   D11GHLL
 + SW S&S 12 Mo
IBM Case Mgr AddOn for Content Fdtn EUVU Lnx Sys z SW    D11GILL
 S&S Reinstat 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for Content Foundation External
 Population
IBM Case Mgr AO for Ctnt Fdtn Ext Pop RVU Lnx Sys z Lic  D11GLLL
 + SW S&S 12 Mo
IBM Case Mgr AO for Ctnt Fdtn Ext Pop RVU Lnx Sys z      E0IDDLL
 Annual SW S&S Rn
IBM Case Mgr AO for Ctnt Fdtn Ext Pop RVU Lnx Sys z      D11GMLL
 SWS&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE Authorized
IBM Case Mgr AO for PIE Authorized UVU Lnx on Sys z      E0BN7LL
 Annual SW S&S Rnwl
IBM Case Mgr AO for PIE Authorized UVU Lnx on Sys z Lic  D0IDZLL
 + SW S&S 12 Mo
IBM Case Mgr AO for PIE Authorized UVU Lnx Sys z SW S&S  D0IE0LL
 Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE Employee
IBM Case Mgr AO for PIE Employee UVU Lnx on Sys z        E0BN9LL
 Annual SW S&S Rnwl
IBM Case Mgr AO for PIE Employee UVU Lnx on Sys z Lic +  D0IE3LL
 SW S&S 12 Mo
IBM Case Mgr AO for PIE Employee UVU Lnx on Sys z SW     D0IE4LL
 S&S Reinstate 12 Mo

IBM Case Manager

Part description                                         Part
                                                         number
 
IBM Case Manager Add-On for PIE External Population
IBM Case Mgr AO for PIE Ext Pop Resource VU Lnx on Sys   E0IEQLL
 z Annual SW S&S Rnwl
IBM Case Mgr AO for PIE Ext Pop Resource VU Lnx on Sys   D11JKLL
 z Lic + SW S&S 12 Mo
IBM Case Mgr AO for PIE Ext Pop Resource VU Lnx on Sys   D11JLLL
 z SW S&S Reinstate12Mo

Trade-up licenses for cross-platform products

IBM Case Manager

Precursor product           Trade-up product            Part
                                                        number
 
IBM Case Manager
 Authorized
EMC Documentum              IBM Case Manager Auth UVU   D0NJMLL
                             Lnx Sys z TradeUp frm EMC
                             Documentum Lic + SW S&S 12
                             Mo

IBM Case Manager

Precursor product           Trade-up product            Part
                                                        number
 
IBM Case Manager Employee
EMC Documentum              IBM Case Mgr Emp UVU Lnx    D0NJNLL
                             Sys z Trade Up from EMC
                             Documentum Lic+SW S&S 12
                             Mo

IBM Case Manager

Precursor product           Trade-up product            Part
                                                        number
 
IBM Case Manager External
 Population
EMC Documentum              IBM Case Mgr Ext Pop RVU    D11GULL
                             Lnx Sys z TU from EMC Doc
                             Lic+SW S&S 12 Mo


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Case Manager                          5725-A15   L-LSAS-97BUJV

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i® Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller
Trademarks

IBM, FileNet, ILOG, WebSphere, Lotus, Sametime, Cognos, DB2, Passport Advantage, Express, AIX, System z, zEnterprise, BladeCenter and System i are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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