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IBM ServeRAID M-Series family of products offers enterprise-class RAID solutions to enhance the server storage subsystem for use of SAS and SATA media

IBM United States Hardware Announcement 113-142
September 11, 2013

Table of contents
Overview Overview Product number Product number
Key prerequisites Key prerequisites Publications Publications
Planned availability date Planned availability date Technical information Technical information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Statement of general direction Statement of general direction


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At a glance
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The IBM® ServeRAID M-Series family of products can provide advanced RAID solutions with all the benefits that enterprise-grade RAID demands.



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Overview
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ServeRAID M-Series SAS/SATA Controllers for IBM System x®

The IBM ServeRAID M-Series family of products offers a complete server storage solution consisting of RAID controllers, cache/flash modules, energy packs, and software feature upgrades in an ultra-flexible offerings structure.

These products are optimized to deliver performance demanded by the ever-growing I/O requirements of today's enterprises. They integrate popular disk media, such as SAS and SATA HDDs and emerging solid-state disks, into an organization's storage infrastructure.

The portfolio is designed around several base solutions with a set of upgrades that are rich with features, designed to minimize parts-on-the-floor upgrades, optimized for storage performance, and remain consistent with existing industry-leading ServeRAID products.

ServeRAID M5210 and M5210e offer entry RAID levels 0, 1, 10 plus a superior array of additional features. Clients looking for basic RAID 5 can upgrade to RAID 5 using a Features-on-Demand upgrade option. To enhance RAID level 0, 1, 10, 5, or 50 performance, the addition of 1 GB of cache or 1 GB or 2 GB of flash-backed-cache are alternatives. With cached RAID, additional upgrades are available to optimize SSD performance, support RAID 6 and RAID 60, and to add SSD caching support. SED support is provided with any of the RAID 5 or cache upgrades.

While M5210 comes as a small form factor PCIe adapter, M5210e comes integrated with x3650 M4 HD. Both M5210 and M5210e provide two (x4) internal mini-SAS HD connectors with eight lanes of 12 Gbps SAS and eight lanes of PCIe 3.0 to facilitate high data transfer rates.

Providing that additional peace of mind, your ServeRAID M-Series portfolio is covered under IBM warranty. All adapters and upgrade modules carry a 1-year limited warranty or, when installed in a System x server, assume your system's base warranty and any IBM ServicePac® upgrade.

M5210, M5210e Controllers and upgrades

RAID controllers

These controllers offer:

Upgrades

Warranty

The ServeRAID Options offer a 1-year limited warranty1 .

1
For information on the IBM Statement of Limited Warranty, visit
http://www-947.ibm.com/systems/support/machine_warranties
Alternatively, this information is available through your IBM representative or reseller. Copies are available upon request. With respect to on-site service, IBM sends a technician after attempting to diagnose and resolve the problem remotely.
Feature exchange

None



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Key prerequisites
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SAS/SATA Controllers can be used on supported System x servers with an available PCI Express expansion slot.



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Planned availability date
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November 29, 2013:

Statement of Direction - ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems

IBM System x is issuing this statement of direction regarding the ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems. The ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems is intended for general availability in first quarter, 2014.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Description
Bottom rule

ServeRAID M5210 SAS/SATA Controller for IBM System x (46C9110)

ServeRAID M5200 Series Zero Cache/RAID 5 Upgrade for IBM Systems-FoD (47C8708)

ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade for IBM Systems (47C8656)

ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade for IBM Systems (47C8660)

ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade for IBM Systems (47C8664)

ServeRAID M5200 Series RAID 6 Upgrade for IBM Systems-FoD (47C8706)

ServeRAID M5200 Series Performance Accelerator for IBM Systems-FoD (47C8710)

ServeRAID M5200 Series SSD Caching Enabler for IBM System-FoD (47C8712)

Features:

Compatibility



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Product positioning
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None



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Statement of general direction
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ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems

IBM System x is issuing this statement of direction regarding the ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems. The ServeRAID M5200 Series 4GB Flash/RAID 5 Upgrade for IBM Systems is intended for general availability in first quarter, 2014.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Product number
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                                    Machine                    Part
Description                         type  Model Feature  SEO   Number
 
ServeRAID M5210 SAS/SATA Controller   3331  HC1  A3YZ  46C9110 46C9110
for IBM Systems
 
ServeRAID M5200 Series 1GB Cache/RAID 3331  HC1  A3Z0  47C8656 47C8656
5 Upgrade for IBM Systems
 
ServeRAID M5200 Series 1GB Flash/RAID 3331  HC1  A3Z1  47C8660 47C8660
5 Upgrade for IBM Systems
 
ServeRAID M5200 Series 2GB Flash/RAID 3331  HC1  A3Z2  47C8664 47C8664
5 Upgrade for IBM Systems
 
 
 
ServeRAID M5200 Series RAID 6 Upgrade 3331  HC1  A3Z5  47C8706 47C8706
for IBM Systems-FoD
ServeRAID M5200 Series Zero Cache/RAID 3331 HC1  A3Z6  47C8708 47C8708
5 Upgrade for IBM Systems-FoD
 
ServeRAID M5200 Series Performance Accelerator
for IBM Systems-FoD                   3331  HC1  A3Z7  47C8710 47C8710
 
ServeRAID M5200 Series SSD Caching Enabler
for IBM Systems-FoD                   3331  HC1  A3Z8  47C8712 47C8712
 

The following are features already announced for the 3331 and 5374 machine types:

Description                                         MT  Model  Feature

ServeRAID M5210 SAS/SATA Controller for IBM Systems
                                                   3331  HC1     A3YZ
ServeRAID M5200 Series 1GB Cahe/RAID 5 Upgrade for
IBM Systems                                        3331  HC1     A3Z0
ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade
for IBM Systems                                    3331  HC1     A3Z1
ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade
for IBM Systems                                    3331  HC1     A3Z2
ServeRAID M5200 Series RAID 6 Upgrade for IBM
Systems-FoD                                        3331  HC1     A3Z5
ServeRAID M5200 Series Zero Cache/RAID 5 Upgrade
for IBM Systems-FoD                                3331  HC1     A3Z6
ServeRAID M5200 Series Performance Accelerator for
IBM Systems-FoD                                    3331  HC1     A3Z7
ServeRAID M5200 Series SSD Caching Enabler for IBM
Systems-FoD                                        3331  HC1     A3Z8
ServeRAID M5210e SAS/SATA Controller Placement     5374  CM1     A482
ServeRAID M5210 SAS/SATA Controller Placement      5374  CM1     A46P
ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade    5374  CM1     A46Q
Placement
ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade    5374  CM1     A46R
Placement
ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade    5374  CM1     A46S
Placement
 

Model conversions

None

Feature conversions

None

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-142


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Publications
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Publications are shipped with the announced product.

The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems Information Center is at

http://publib14.boulder.ibm.com/infocenter/systems

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Displayable softcopy publications: None

Source file publications: None



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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x and BladeCenter® support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It is your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we will help you get started with a core support package that includes:

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


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Technical information
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Specified operating environment

Physical specifications

ServeRAID M5210 SAS/SATA Controller (46C9110)

Shipping dimensions

Agency approvals

Standards

None

Operating environment
Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Hardware requirements

The controller must be installed in a selected System x server:

Installation into x3500 M4 requires one of the following:

Installation into x3550 M4 requires one of the following:

Installation into x3650 M4 requires one of the following:

Installation into x3650 M4 HD requires no additional cables one of the following:.

Software requirements

The IBM ServeRAID M-Series family of products and options are supported on the following major operating systems:

Compatibility

For latest compatibility information, visit

http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/

Note: Some configurations may not be compatible.

Limitations

None

User group requirements

This announcement satisfies or partially satisfies the requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc.

Planning information

Customer responsibilities

The IBM ServeRAID M-Series family of products are designed as a customer setup. Customer installation instructions are shipped with each option part.

Cable orders

None

Installability

The IBM ServeRAID M-Series family of controllers requires about 20 minutes for installation.

Installation includes unpacking, attaching a customer-provided power cord, setting up, and powering on.

Packaging

ServeRAID M5210 SAS/SATA Controller and ServeRAID Options

Product                  Package description                Boxes
 
ServeRAID M5210          Option Unit Box                     1
SAS/SATA Controller
for IBM System x
 
                      Contents:
                   
                      ServeRAID M5210 controller with 3U bracket
                      2U bracket
                      ServeRAID M Documentation CD
                      Important Notices Flyer
  

The ServeRAID M5210 Controller is shipped as a single package. Other items are in zipped bags.

Retail only

Packaging dimensions/weight

ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade for IBM Systems

 
Product                    Package description             Boxes
  
ServeRAID M5200 1GB        Option Unit Box                   1
Cache/RAID 5 Upgrade
for IBM Systems
 
                            Contents:
                        
                            Cache module
                            Important Notices Flyer
                            ServeRAID M Documentation CD
 

ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade for IBM Systems

Product                    Package description             Boxes
 
ServeRAID M5200 Series     Option Unit Box                   1
1GB Cache/RAID 5 Upgrade
for IBM Systems
 
                            Contents:
                          
                            Flash/Cache module
                            Offload Power Module
                            Important Notices Flyer
                            ServeRAID M Documentation CD

ServeRAID M5200 Series 2GB Flash Upgrade for IBM Systems

 Product                    Package description             Boxes
 
 ServeRAID M5200            Option Unit Box                   1
 Series 2GB Flash/
 RAID 5 Upgrade
 for IBM Systems
                         Contents
                   
                         Flash/Cache module
                         Off load Power Module
                         Important Notices Flyer
                         ServeRAID M Documentation CD

ServeRAID M5200 Series Zero Cache/RAID 5 Upgrade for IBM Systems-FoD

ServeRAID M5200 Series RAID 6 Upgrade for IBM Systems-FoD

ServeRAID M5200 Series Performance Accelerator for IBM Systems-FoD

ServeRAID M5200 Series SSD Caching Enabler for IBM Systems-FoD

Note: All measurements are approximate.

Security, auditability, and control

It is a customer's responsibility to ensure that the server is secure to prevent sensitive data from being removed.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Terms and conditions
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MES discount applicable

No

Field installable feature

Yes

Warranty period

One year.

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Customer setup

Yes

Machine code

No license terms apply.

Optional features warranty period

ServeRAID options offer a one year limited warranty1 .

1
For information on the IBM Statement of Limited Warranty, visit
http://www-947.ibm.com/systems/support/machine_warranties
Alternatively, this information is available through your IBM representative or reseller. Copies are available upon request. With respect to on-site service, IBM sends a technician after attempting to diagnose and resolve the problem remotely.


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Prices
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For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

                                                       SEO
      Description                                      number    
 
ServeRAID M5210 SAS/SATA Controller for IBM System x   46C9110         
 
ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade        47C8656         
for IBM Systems
ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade        47C8660         
for IBM Systems
ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade        47C8664         
for IBM Systems
 
ServeRAID M5200 Series RAID 6 Upgrade                  47C8706         
for IBM Systems-FoD
ServeRAID M5200 Series Zero Cache/RAID 5 Upgrade       47C8708         
for IBM Systems-FoD
ServeRAID M5200 Series Performance Accelerator         47C8710         
for IBM Systems-FoD
ServeRAID M5200 Series SSD Caching Enabler             47C8712         
for IBM Systems-FoD
 

The following are features already announced for the 3331 machine type:

                                                     Initial/
                                                     MES/
Description                  Model    Feature        Both/        
                             Number   Number         Support 
 
ServeRAID M5210 SAS/SATA Controller for IBM System
x
                              HC1      A3YZ          MES
ServeRAID M5200 Series 1GB Cahe/RAID 5 Upgrade for
IBM System x
                              HC1      A3Z0          MES
ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade for
IBM System x
                              HC1      A3Z1          MES
ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade for
IBM System x
                              HC1      A3Z2          MES
ServeRAID M5200 Series RAID 6 Upgrade for IBM
System x
                              HC1      A3Z5          MES
ServeRAID M5200 Series Zero Cache/RAID 5 Upgrade
for IBM System x
                              HC1      A3Z6          MES
ServeRAID M5200 Series Performance Accelerator for
IBM System x
                              HC1      A3Z7          MES
ServeRAID M5200 Series SSD Caching Enabler for IBM
System x
                              HC1      A3Z8          MES

The following are features already announced for the 5374 machine type:

                                                    Initial/
                                                    MES/
Description                  Model   Feature        Both/        
                             Number  Number         Support 
 
ServeRAID M5210e SAS/SATA Controller Placement
                              CM1    A482           Initial
ServeRAID M5210 SAS/SATA Controller Placement
                              CM1    A46P           Initial
ServeRAID M5200 Series 1GB Cache/RAID 5 Upgrade Placement
                              CM1    A46Q           Initial
ServeRAID M5200 Series 1GB Flash/RAID 5 Upgrade Placement
                              CM1    A46R           Initial
ServeRAID M5200 Series 2GB Flash/RAID 5 Upgrade Placement
                              CM1    A46S           Initial
 
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, System x, ServicePac, Express, ServerProven, PartnerWorld, Global Technology Services, BladeCenter and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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