Think Express models of the IBM ThinkPad R52 notebook include a three-year limited warranty

IBM United States Hardware Announcement 105-142
April 12, 2005

 

 ENUS105-142.PDF (83KB)

Table of contents   Document options  
TOC link At a glance TOC link Optional features
TOC link Overview TOC link Publications
TOC link Planned availability TOC link Services
TOC link Description TOC link Technical information
TOC link Warranty information TOC link Terms and conditions
TOC link Reference information TOC link Prices
 
Printable version Printable version

 
At a glance

Image

New Think Express models of the ThinkPad R52 notebook include a three-year depot limited warranty plus:

  • Intel Pentium M processor 740 (1.7 GHz1, 2 MB L2 cache, 533 MHz front-side bus (FSB)) or Intel Celeron M processor 350 (1.3 GHz, 1 MB L2 cache, 400 MHz FSB)
  • Rescue and Recovery
  • Wi-Fi wireless LAN
  • IEEE 1394 port
  • Ultrabay Enhanced modular drive bay
  • Support for PCI Express technology including the Express Card
  • Integrated Gigabit Ethernet
  • 56 K V.902 modem (V.92-designed)3
  • RJ-45 and RJ-11 connectors; two USB 2.0 ports; infrared port
  • 60 GB4 HDD
  • Embedded Security Subsystem 2.0, Trusted Computing Group (TCG)-compliant (requires download of security software from IBM)
  • IBM Universal Manageability (UM) solutions
  • Support Center 800-IBM-SERV (426-7378)
  • Microsoft Windows XP Professional and selected applications installed5

 
Back topBack to top
 
Overview

Think Express models of the ThinkPad® R52 notebook include fast Intel™ processors for exceptional computing power for all users.

Feel the power

  • Intel Centrino mobile technology on selected models:
    • Intel Pentium™ M processor family
    • Intel PRO/Wireless family
    • Intel 915 chipset

    Models with Intel Celeron® processors and Intel 910GML chipset are also available.

  • Integrated Gigabit Ethernet
  • 56 K V.90 modem (V.92-designed)
  • Integrated IEEE 1394
  • Wireless-enabled with Intel PRO/Wireless 2915ABG (Intel 11a/b/g)6 or 2200BG LAN (Wi-Fi-certified based on IEEE 802.11b/g) on selected models
  • UltraConnect™ antenna to help optimize frequency coverage and performance for improved wireless LAN connectivity around the world when used with compatible options
  • IBM Embedded Security Subsystem 2.0 (requires download of software from IBM)
  • Microsoft™ Windows™ XP Professional and selected applications installed
  • Standard 256 or 512 MB of PC2-4200 (533 MHz) memory expandable to a maximum of 2 GB7

Count the benefits

  • Intel Graphics Media Accelerator 900 integrated graphics for clear images
  • Rescue and Recovery™
  • Sleek8 design: 34 to 37 mm (1.35 to 1.46 in) or 37 to 40 mm (1.46 to 1.58 in) slim
  • 358.1-mm (14.1-in) TFT display with 1024 x 768 resolution or 381.0-mm (15.0-in) TFT with 1024 x 768 resolution
  • Easy-loading Ultrabay™ Enhanced modular drive bay
  • Support for optional ThinkPad Dock II, ThinkPad Mini-Dock, or ThinkPad Port Replicator II
  • CD-RW/DVD-ROM 24x-24x-24x-8x maximum combination9 Ultrabay Enhanced drive or 24x-10x CD-ROM
  • Access IBM button; ThinkLight® keyboard light; individual volume up, down, and mute buttons
  • UltraNav™ dual-pointing system, featuring TrackPoint® and customized touch pad for the ultimate in pointing flexibility
  • RJ-45 and RJ-11 connectors; standard ports including S-Video out

Excellent service

Worldwide IBM service and support features EasyServ on-site pickup and delivery.
 
Back topBack to top
 

Planned availability

April 2005
 
Back topBack to top
 

Description

ThinkPad R52 features

These models include the VitalSource Library from VitalSource Technologies.

VitalSource develops software for the education market that enables the electronic delivery of a variety of materials including class textbooks, great books, rich media, and customized content. These ThinkPad models are preloaded with the VitalSource Library, which offers powerful tools for reading, searching, organizing, and annotating class materials. The VitalSource Library includes over 3400 great works of fiction, drama, poetry, philosophy, political theory, music, fine art, and numerous other disciplines.

Exciting technology: The IBM Active Protection system, a ThinkVantage™ technology, helps protect your HDD from some damage that could be caused by shock. A system board-mounted sensor continuously monitors your ThinkPad notebook for sudden movement, and temporarily stops the HDD when a fall or similar damaging event is predicted.

ENERGY STAR: All models of ThinkPad notebook systems are designed to meet the EPA ENERGY STAR10 requirements for using less than 15 watts of power in sleep mode when enabled by the power management software provided with the systems.

ImageUltra™ services: Selected ThinkPad notebooks are enabled for ImageUltra. For more information, visit

Leadership design

  • Shock absorber to help prevent some HDD crashes that can occur when the system is placed on a hard surface while in use
  • UltraConnect antenna to help optimize frequency coverage and performance for improved wireless LAN connectivity around the world
  • Intel Graphics Media Accelerator 900 integrated graphics for clear images
  • Wireless-enabled with Intel PRO/Wireless 2915ABG or 2200BG LAN (Wi-Fi-certified based on IEEE 802.11b/g) on selected models

    Wi-Fi wireless lets you connect to a LAN without wires or cables. To connect to the Internet, a wireless access point (or similar device) and an Internet connection are required. This product has been tested and certified to be interoperable by the Wireless Ethernet Compatibility Alliance and is authorized to carry the Wi-Fi logo.

  • IEEE 1394 port
  • Two USB 2.0 ports
  • IBM Embedded Security Subsystem 2.0 (Embedded Security requires download of software from IBM)

Processor technology

The new ThinkPad R52 Think Express notebook features the Intel Pentium M processor 740 or Intel Celeron M processor 350.

Models with Pentium M processor have enhanced Intel SpeedStep technology with two performance modes:

  • Maximum performance mode for top performance while connected to ac external power using the ac power adapter
  • Battery-optimized performance mode for balance between performance and battery life when operating on battery power. In this mode the processor speed is reduced to conserve battery power.

Security and manageability

  • Designed to the PXE 2.1 manageability requirements for mobile systems
  • Support for IBM Director Agent, a comprehensive set of superior, standards-based PC hardware manageability tools that work with and complement existing systems management products
  • Compliant with the industry-standard Common Information model
  • Local and remote asset management, and early detection of HDD failure via IBM Director Agent
  • Remote setup and low-level maintenance via Remote Deployment Manager
  • Asset and data security via multiple passwords and locks

Rescue and Recovery, an enhanced support environment accessible via the blue Access IBM button, enables user self-help and self-recovery. You get broad recovery and diagnostic tools available even when your primary operating system is failing:

  • Rescue and restore your files, folders, or backups using Rapid Restore™.
  • Restore the HDD to the same contents it held when the computer was manufactured.
  • Configure your system settings and passwords.
  • Communicate using the Internet and link to the IBM support site (Internet access required, not included).
  • Troubleshoot by using diagnostics.

Operating system

Microsoft Windows XP Professional with selected applications

Communications

  • Integrated Gigabit Ethernet
  • IEEE 1394
  • 56K V.90 modem (V.92-designed)
  • Network ready: RJ-11 and RJ-45 ports enable modem and LAN support

Highly mobile design

The ThinkPad R52 notebook is one of the most versatile and affordable ThinkPad offerings to date.

  • Support for Ultrabay Enhanced options and Ultrabay Slim options and such standard or optional devices as CD-RW/DVD combination, DVD Recordable Plus, and HDDs
  • Support for optional ThinkPad Port Replicator II, wireless solutions, storage, memory, and power adapter

Innovative and easy to use

The ThinkPad R52 notebook works right out of the box. Productivity and ease of use are enhanced for novices as well as experienced users. Ergonomic features include:

  • Access IBM button launches Access IBM: Access the online help (requires Internet access, not included) and on-system information you need to help you set up, learn about, and enhance your ThinkPad notebook.
  • Access Connections manages your connectivity environments by saving the settings for wired and wireless connections, if applicable, and easily switching between them.
  • Ultrabay Enhanced modular drive bay: Integrated, easy-loading modular bay for fast swapping of optional Ultrabay Enhanced and Ultrabay Slim devices.

With the Ultrabay Enhanced modular drive bay, you can add functions with a variety of optional devices.

  • Second HDD Adapter for Ultrabay Slim
  • ThinkPad DVD-ROM Ultrabay Slim drive
  • CD-RW/DVD Combination Ultrabay Enhanced drive
  • Multi-Burner Plus Ultrabay Enhanced drive
  • Ultrabay Slim three-cell Li-Polymer battery

To add one of the optional devices, remove the standard optical drive included with the system and then add the new optical drive.

Other key features are:

  • Legendary IBM keyboard: Comfortable, ergonomic keyboard with palm rest.
  • UltraNav dual-pointing system, featuring TrackPoint and customized touch pad for the ultimate in pointing flexibility.
  • ThinkLight keyboard light: Located on the top edge of the display, this tiny LED lets you work in low-light conditions.
  • Innovative volume controls: Individual volume up, down, and mute buttons.
  • Disk-to-disk recovery: The recovery software image is stored in separate hidden service partitions on the HDD. The recovery software is always available for quick recovery of the IBM preload software image.
  • Backup and restore program for automatic backup and restore of critical data, applications, and configurations.

LCD display

  • 358.1-mm (14.1-in) TFT with 1024 x 768 resolution
  • 381.0-mm (15.0-in) TFT with 1024 x 768 resolution

Video modes

Intel Graphics Media Accelerator 900 chipset with XGA (1024 x 768) TFT display resolution 

                   TFT LCD
Resolution        Color depth
 
 640 x 480   256,     64K,     16M
 800 x 600   256,     64K,     16M
1024 x 768   256,     64K,     16M
1280 x 1024  256(11), 64K(11), 16M(11)
1600 x 1200  256(11), 64K(11), 16M(11)
2048 x 1536  256(11), 64K(11), 16M(11)
 
                     External monitor
Resolution   Color   refresh rate (Hz)
 
 640 x 480    256    60, 70, 72, 75, 85, 100, 120
 640 x 480    64K    60, 70, 72, 75, 85, 100, 120
 640 x 480    16M    60, 70, 72, 75, 85, 100, 120
 
 800 x 600    256    56, 60, 70, 72, 75, 85, 100, 120
 800 x 600    64K    56, 60, 70, 72, 75, 85, 100, 120
 800 x 600    16M    56, 60, 70, 72, 75, 85, 100, 120
 
1024 x 768    256    60, 70, 75, 85, 100, 120
1024 x 768    64K    60, 70, 75, 85, 100, 120
1024 x 768    16M    60, 70, 75, 85, 100, 120
 
1280 x 1024   256    60, 70, 72, 75, 85, 100, 120
1280 x 1024   64K    60, 70, 72, 75, 85, 100, 120
1280 x 1024   16M    60, 70, 72, 75, 85, 100, 120
 
1600 x 1200   256    60, 70, 75, 85, 100, 120
1600 x 1200   64K    60, 70, 75, 85, 100, 120
1600 x 1200   16M    60, 70, 75, 85, 100, 120
 
2048 x 1536   256    60, 75
2048 x 1536   64K    60, 75
2048 x 1536   16M    60, 75

Memory: Standard system memory of 256 or 512 MB of PC2-4200 memory (533 MHz), double data rate 2 (DDR2) non-parity memory, expandable to a maximum of 2 GB with memory options up to 1 GB SO DIMMs.

There are two internal slots for memory modules, one for the standard memory and one for a memory upgrade. To obtain the maximum 2 GB to which memory can be expanded, replace the standard memory card with a 1 GB card and add another 1 GB card in the extra slot.

PC card: The combination slot can accommodate one Type I, or one Type II PC card via the lower connector in the slot. Both 16-bit and 32-bit cards are supported.

ExpressCard: The combination slot can accommodate one ExpressCard/54 via the upper connector in the slot.

Storage standard: 60 GB HDD

The HDD can issue an alert if a failure is pending in certain circumstances.

Optional 30, 40, or 80 GB HDDs are available for the system unit or for use in the Ultrabay Enhanced. The optional second HDD adapter is required. Two HDDs can be used concurrently.

Audio: Excellent sound quality and volume control.

Audio jacks:

  • One for external stereo speakers or headphone
  • One for microphone-in
  • One for line-in on Port Replicator II
  • One for line-out on Port Replicator II

Other features

  • Infrared port
  • Two USB 2.0 ports
  • Parallel port
  • VGA port
  • S-Video out port

Serial or PS/2® ports can be obtained with the ThinkPad Port Replicator II.

AC adapter: This ac-to-dc converter supplies the necessary power to the computer. The ac adapter also charges the battery pack when it is installed in the computer.

Standard battery shipped with the system: Six-cell Li-Ion battery

  • A six-cell Li-Ion battery pack is shipped with the system. A nine-cell battery back is available as an optional feature. This optional battery fits in the same location as the main battery.
  • The battery pack is an internal power source to the computer when the ac adapter is not available. The battery pack is rechargeable and is charged using the ac adapter with the system.
  • You can determine how much battery power remains by using the fuel-gauge ThinkPad utility program, which displays the percent charge remaining.

PC cards that do not support the power management function may cause shorter battery operation hours.

Approximate operation and charging hours are:

  • Power off/suspend charging12: 3.6 hr
  • Charging during operation12: 4.0 hr
  • Approximate hours of battery operation13: Up to 3.8 hr

Software

Non-IBM software: The non-IBM software programs listed in this section may be licensed to you under the non-IBM manufacturer's, supplier's, or publisher's terms and conditions. The non-IBM manufacturers, suppliers, or publishers are responsible for providing any service or support associated with these programs. The descriptions of these programs were obtained from information made available by these companies to the general public. IBM does not warrant these products. Some software may differ from its separately available version (if available), and may not include user manuals or all program function.

IBM software available for download from the Web

Software that may be included or preloaded on the system

U.S. English models Software #1 (Windows XP Professional)

  • Microsoft Windows XP Professional
  • IBM ThinkPad Configuration Utility
  • InterVideo WinDVD (only on models with DVD drive)
  • IBM Record Now and IBM Drive Letter Access (only on models with CD-RW, DVD/CD-RW, or Multi-Burner Plus)
  • WinDVD Creator (only on models with Multi-Burner Plus)
  • Access IBM
  • IBM Access Connections
  • PC-Doctor Diagnostics
  • Adobe Acrobat Reader
  • Norton AntiVirus 2005 (OEM Version) with 90 days of virus definition updates
  • Rescue and Recovery
  • Client Security Software
  • vitalsource KEY and the Personal Portable Library

 
Back topBack to top
 
Warranty information

For a copy of applicable product warranties, write to:


    Warranty Information
    P.O. Box 12195
    Research Triangle Park, NC 27709
    Attn: Dept UF2A/B203

IBM makes no representation or warranty regarding third-party products or services.

Telephone support may be subject to additional charges, even during the limited warranty period. For IBM machines with on-site labor, IBM will attempt to diagnose and resolve the problem remotely before sending a technician. For IBM machines with EasyServ service, IBM will attempt to diagnose and resolve the problem remotely before sending a courier.

All offers are subject to availability. IBM reserves the right to alter product offerings and specifications at any time without notice. IBM is not responsible for photographic or typographic errors.

Accessibility by people with disabilities

The following features support use by people with disabilities:

  • Controls and latches operable with one hand and minimal dexterity
  • Keys discernible by touch without activating them
  • Ports and connectors for connection of industry-standard devices

 
Back topBack to top
 
Reference information
1
Mobile processors: Power management reduces processor speed when in battery mode.
2
The V.90 modem can receive data at up to 56 Kbps from a compatible service provider and transmit data at up to 31.2 Kbps. Public networks currently limit maximum download speeds to about 53 Kbps. Actual speeds depend on many factors and are often less than the maximum possible.
3
Public network download speeds are limited to 53 Kbps. Upload speeds are limited to 48 Kbps for V.92 modems. Actual speeds depend on many factors and are often less than the maximum possible. V.92 functions and speeds require a compatible phone line and server equipment, and download of a V.92 support device driver when available. Check with your telephone and Internet service providers for availability.
4
GB equals one billion bytes when referring to HDD. Accessible capacity is less. Up to 4 GB is in the service partition.
5
Included software may differ from its retail version (if available), and may not include user manuals or all program functionality. License agreements may apply.
6
11a, 11b, and 11g wireless are based on IEEE 802.11a, 802.11b, and 802.11g. An adapter with 11b/g or 11a/b/g can communicate on any of these formats; the actual connection is based on the access point to which it connects.
7
Expandable to up to 2 GB of system memory. Memory options up to 1 GB SO DIMMs each can be added in the two available slots for memory expansion. To get the maximum 2 GB to which memory can be expanded, replace the standard card with a 1 GB and add another 1 GB card in the extra slot.
8
Thickness may vary at certain points on the system.
9
For combination drives, maximum speeds are given in the following order: CD-R, CD-RW, CD, and DVD. CD and DVD drives list maximum rates; rates are variable and are often less than the maximum.
10
As an ENERGY STAR partner, IBM has determined that all models of this product meet the ENERGY STAR guidelines for energy efficiency.
11
Supported in panning mode.
12
Recharge time also varies.
13
These model numbers achieved the Ziff Davis Media Inc.'s Business Winstone 2002 BatteryMark V1.0 battery rundown time of at least the times shown. This test was performed without independent verification by the VeriTest testing division of Lionbridge Technologies, Inc. (VeriTest) nor Ziff Davis Media Inc.; neither Ziff Davis Media Inc. nor VeriTest makes any representations or warranties as to these test results. For a description of the environment under which the test was performed, visit
http://www.ibm.com/pc/ww/thinkpad/batterylife.html

Battery life (and recharge times) varies based on many factors including screen brightness, applications, features, power management, battery conditioning, and other customer preferences.

Trademarks

 
UltraConnect, Rescue and Recovery, Ultrabay, UltraNav, ThinkVantage, ImageUltra, and Rapid Restore are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
ThinkPad, ThinkLight, TrackPoint, PS/2, eServer, and xSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Celeron is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Optional features

The ThinkPad® R52 notebook is compatible with peripherals and software products that run on other IBM systems.

For the latest information on options available for the ThinkPad R52 models and other ThinkPad notebooks, visit


 
Back topBack to top
 
Publications

ThinkPad data sheets and other publications are now available on the Web. They can be downloaded or printed free of charge.

To view or print marketing publications or data sheets on ThinkPad notebooks, visit

  • Under ThinkPad Overview, click Literature.
  • Scroll down to Data sheets and then to the ThinkPad that you want information about.
  • Click PDF.
  • To print the data sheet for the system, click Print.

To view, download, or print ThinkPad publications, visit

  • Click Online publications.
  • Under For your product, choose the product or family you want publications for.
  • Click the publication you want to see.
  • Scroll to the file link under File details and click the link.
  • To print the publication, click Print.

IBM Business Partners can order marketing collateral at

Follow the directions under Collateral by Product Family.

The Publication Notification System (PNS) is available by order number or product number. If you currently subscribe to PNS, you automatically receive notifications by e-mail. To subscribe, visit

To order the publications listed on the notification, call 800-879-2755, option 1.

The Publications Center is a worldwide central repository for IBM product publications and marketing material. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.
 
Back topBack to top
 

Services

Integrated Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
Back topBack to top
 

Technical information

Physical specifications

  • Width:
    • 14.1-in: 314 mm (12.4 in)
    • 15.0-in: 332 mm (13.1 in)
  • Depth:
    • 14.1-in: 260 mm (10.2 in)
    • 15.0-in: 269 mm (10.6 in)
  • Height:
    • 14.1-in: 34 to 37 mm (1.35 to 1.46 in)
    • 15.0-in: 37 to 40 mm (1.46 to 1.58 in)
  • Weight:
    • With travel bezel: 2.6 kg (5.8 lb) to 3.0 kg (6.6 lb)
    • Configured system: Up to 3.2 kg (7.1 lb)

Accessories

  • Battery pack (Li-Ion): 311 g (0.69 lb)
  • AC adapter (two-pin or three-pin)
  • Power cord for ac adapter

Note: Actual specifications and weights may vary based on features, vendor components, or manufacturing processes.

Electrical specifications

  • Universal ac adapter (72 W)
    • Input: 100/240 V ac, 1.5/0.9 A, 50/60 Hz
    • Output: 16 V dc, 4.5 A
  • Li-Ion battery pack:
    • Six-cell: 10.8 V, 4.4 Ah
    • Nine-cell: 10.8 V, 7.2 Ah (available as an option)

Heat dissipation: 245 Btu/hr maximum

Heat emissions: 72 watts maximum

Air temperature for shipping and storage: -20° to 60° C (-4° to 140° F)

Acoustic noise level: Category 3D (office environment)

  • Sound power level:
    • 4.8 bels (idling)
    • 5.1 bels (HDD seeking)
  • Sound pressure level at the operator position: 40 dB (HDD seeking)

Note: All measurements are made in accordance with the International Organization of Standardization (ISO) 7779 and reported in conformance with ISO 9296.

Operating environment: ThinkPad computers are designed, built, and tested for high quality and reliability. When used properly in standard business environments, a ThinkPad system should be a reliable computing asset for many years. Harsh environments and abuse can damage ThinkPads since they are not intended to withstand extreme temperatures, dust, shock, or other severe physical environments. ThinkPad systems should not be used in unsuitable environments. For example, a ThinkPad system should not be used in non-stationary environments, such as in-vehicle installations, without additional casing or shock dissipation. IBM warrants that the ThinkPad notebook will conform to its Official Published Specifications when used in a suitable physical operating environment.

For additional information about supported environments, refer to the Physical specifications section.

Air temperature

  • 0 to 8,000 ft:
    • Operating:
      • 5° to 35°C (41° to 95°F) (without diskette)
      • 10° to 35°C (50° to 95°F) (with diskette inside unit)
    • System off: 5° to 43°C (41° to 110°F)
    • Storage/shipment: -20° to 60°C (-4° to 140°F)
    • Wet bulb (maximum): 29.4°C (85°F)
  • 8,000 to 10,000 ft:
    • Operating:
      • 5° to 31.3°C (41° to 88°F) (without diskette)
      • 10° to 31.3°C (50° to 88°F) (with diskette inside unit)
    • System off: 5° to 43°C (41° to 110°F)
    • Storage/shipment: -20° to 60°C (-4° to 140°F)
    • Wet bulb (maximum): 25.7°C (78°F)

Note: The maximum temperature when the system is on is linearly decreased from 8,000 to 10,000 ft.

Relative humidity

  • Operating:
    • 8% to 95% (without diskette)
    • 8% to 80% (with diskette inside unit)
  • Storage/shipment: 5% to 95%

Altitude: 10,000 ft maximum (3,048 m)

Agency approvals

System unit

  • FCC Class-B certified to comply with FCC Rules, Part 15
  • VCCI Class B
  • CISPR22 Class B
  • UL 60950
  • CSA C22.2 No. 950
  • NOM
  • SASO
  • IEC 60950
  • ACA
  • MPR-II (Sweden)
  • CE Mark
  • CCC (for China)
  • BSMI
  • CER

Software requirements

The following operating systems support the ThinkPad R52 system:

  • Microsoft™ Windows™ 2000 (SP3, SP4)
  • Windows XP Professional (SP1, SP1a, SP2)
  • Windows XP Home Edition (SP1, SP1a, SP2)

Note: Previous versions of these operating systems are not supported.

For a list of completed Linux™ certifications, visit

Operating systems other than those preinstalled on the systems may not provide full-feature function. To view considerations or Service Hints and Tips by operating system, visit

  • In the middle of the screen, in the Quick path to a product field, enter your system's four-digit machine type and model number, such as 1958-3FU.
  • On the left side of the screen, click Hints and Tips.

Compatibility and supported products

Contact your IBM representative for a list of supported features and options.

PC card: The ThinkPad R52 notebook conforms to the PC Card Standard 95. The new PC Card Standard encompasses both the former 16-bit Release  2.1 card standard and the new 32-bit CardBus card. Other PC card adapters that comply with the PC Card Standard may also function, but have not been tested by IBM.

Vendor software compatibility

IBM tests a large number of commonly used and available applications for compatibility with its ThinkPad systems using supporting operating systems and configurations. In general, you can expect that most vendor applications designed to run on supported operating systems and Intel™-compatible system architectures should be compatible with a ThinkPad system. Some configurations, however, may not be compatible.

IBM does not warrant or support vendor software products, nor guarantee compatibility of those products with IBM systems. Refer to the applicable warranty and license terms provided by the respective vendors.

ThinkPad R52 systems contain BIOS in their flash ROM and a GUI to set up the system and power management features for Windows users. BIOS provides the hardware instructions and interfaces designed to support the standard features of the ThinkPad R52 computer and to maintain compatibility with many software programs currently operating under Windows 2000.

Limitations: For a list of tips about running various versions of operating systems, visit

Select Notebooks and PDA Support, ThinkPad R52 system, and Hints and Tips.

  • IBM 11a/b/g Wireless Mini-PCI Adapter (IBM 11a/b/g), IBM Dual-Band Wi-Fi Wireless Mini-PCI Adapter (IBM 11a/b), IBM 11b/g Wireless Mini-PCI Adapter (IBM 11b/g), Intel PRO/Wireless 2100, and Intel PRO/Wireless 2200 wireless adapters support ad hoc wireless connection mode for 2.4 GHz 802.11b connections. IBM 11a/b/g, IBM 11b/g, and Intel PRO/Wireless 2200 wireless adapters support ad hoc wireless connections for 2.4 GHz 802.11g connections at 802.11b data rates (up to 11 Mbps) as defined in the IEEE 802.11g standard. Ad hoc wireless connection mode is not supported for 5 GHz connections (802.11a) on IBM 11a/b/g or IBM 11b/g wireless adapters.
  • Dual-Band Wi-Fi Mini-PCI Adapter link speed is 2 Mbps for transmit mode on channel 14.
  • For information on DVD playback with all operating systems, visit the IBM electronic support Web site.
  • Although you can upgrade the HDD, it is not designed to be removed and reinserted on a regular basis. Repeated and frequent removal, for purposes other than to upgrade for greater capacity, can cause damage to the system. The Ultrabay™ Enhanced HDD adapter is designed to provide this flexibility with a second HDD in the Ultrabay Enhanced.
  • If you receive an "Unsafe Removal of Device" message when you resume from suspend or hibernation on Windows 2000, you can safely close this box. Visit

    Type the knowledge base number (328580, 323754) in the search field, and click the search button.

  • The system must be in hibernated or "power-off" mode when changing the main battery.
  • ZV cards are not supported.
  • Serial and PS/2® ports are not included, but are available through the optional Port Replicator II. A USB mouse and keyboard can be connected to the two available USB ports.
  • Simultaneous display (same screen on both CRT and LCD) does not support screen expansion (640 x 480 to 1024 x 768 or 800 x 600 to 1024 x 768) except screen centering.
  • Ultrabay Enhanced supports hot/warm swap.
  • ThinkPad battery charger (02K6719) is valid for Li-Ion battery only.
  • S-Video out supports simultaneous display (same screen on both LCD and TV) up to 1024 x 768 resolution.
  • You can operate the system only with the embedded keyboard during POST; USB keyboard cannot be used.
  • Remote Deployment Manager is supported on Windows 2000 and Windows XP Professional only.
  • Hydravision software is free and preloaded as disabled. It can be enabled but is not officially supported by IBM.
  • WinDVD does not support extended desktop on Windows 2000 or secondary display on Windows XP.
  • At installation, you can elect to have Rapid Restore™ Ultra allocate either 20% or 40% of your HDD user area for backup. You can decrease the amount of accessible disk space by this amount. You can further decrease free disk space by installing software programs and saving data and by customizing the Windows operating system. You should be aware of this if you select the 40% option at initial Rapid Restore Ultra installation. If you need additional storage capacity, IBM recommends one of the systems with a larger HDD or an add-on storage option.

Windows 2000 limitations: When using an IBM PC token-ring card, use the token-ring device driver IBM provides, not the Microsoft PC card token-ring driver.

Planning information

Cable orders: All cables are included in the shipment group.

Installability: ThinkPad R52 systems require approximately 20 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install optional memory and other optional features.

Packaging

Shipment group for models

  • System unit with U.S. English keyboard
  • Worldwide ac adapter
  • Power cord
  • Telephone cable
  • Rechargeable Li-Ion battery pack
  • TrackPoint® cap
  • Publications group:
    • ThinkPad R52 Series Setup Guide
    • ThinkPad R52 Series Troubleshooting Guide
    • License Agreement and supporting documentation

Security, auditability, and control

Standard security features

Passwords: These password protection mechanisms are available:

  • Power-on passwords to help protect the system from unauthorized use
  • Supervisor password for use by a system administrator
  • HDD password to help protect data on the removable HDD

In addition, an optional locking device in the IBM Security slot provides physical security.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
Back topBack to top
 

Terms and conditions

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

In the United States, call 800-IBM-SERV (426-7378), or write to:


    Warranty Information
    P.O. Box 12195
    Research Triangle Park, NC 27709
    Attn: Dept JDJA/B203

Warranty period

  • System hardware — Three years on parts and labor
  • System battery — One year

Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater.

Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

Customer replaceable unit (CRU) (for example, keyboard, mouse, speaker, memory, HDD) service and courier or depot service (ThinkPad EasyServ) for other selected parts.

CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge under the type of warranty service specified below.

Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

  • Battery
  • HDD
  • Optical drive
  • Ultrabay device
  • Optional memory
  • AC adapter and power cord
  • Phone line cord
  • TrackPoint cap

Courier or depot service: You will disconnect the failing machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your machine to a designated service center. A courier will pick up your machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification.

This type of service is called ThinkPad EasyServ in the U.S. and Canada.

Call IBM at 800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. If a hardware problem is identified, the HelpCenter® will either initiate the shipment of a CRU or arrange for a courier to pick up the system for overnight delivery (where available) to the repair location. Most repairs should be made within 48 hours after the system is received at the repair location (actual repair time may vary). Keep the original shipping carton for shipping to the repair location. If the original shipping carton is not available, the courier will deliver a shipping carton and return to pick up the system for delivery to the repair location.

International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type.

You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service.

To determine the eligibility of your computer and to view a list of countries where service is available, visit

For more information on IWS, refer to Services Announcement 601-034 , dated September 25, 2001.

Note: Due to the earth's magnetic field, CRT monitors are manufactured to work in northern, southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Any required adjustment (if possible) is not covered under IWS and may be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors and ThinkPad LCD displays.

Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services — ServiceElect and ServiceSuite™

ServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement.

Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine's standard warranty CRU service.

On-site service: IBM on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Some repairs may require sending the ThinkPad to a service center for repair.

Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

Courier or depot service (ThinkPad EasyServ): You will disconnect the failing machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your machine to a designated service center. A courier will pick up your machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification.

On-site service: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Some repairs may require sending the ThinkPad to a service center for repair.

Maintenance service (ICA)

Maintenance services are available for existing ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

Alternative service (Warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine's standard warranty CRU service.

On-site service: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Some repairs may require sending the ThinkPad to a service center for repair.

Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement.

Courier or depot service (ThinkPad EasyServ): You will disconnect the failing machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your machine to a designated service center. A courier will pick up your machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification.

On-site service: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Some repairs may require sending the ThinkPad to a service center for repair.

Packaged offerings: IBM packaged offerings provide "value packaged" maintenance services for ThinkPad customers. These offerings must be purchased during the product warranty period and are offered for a fixed term (duration). They are not refundable or transferable and may not be prorated.

  • EasyServ Plus provides CRU service and ThinkPad EasyServ repair service in yearly increments after the warranty period has expired, up to a total of three years. Refer to the Prices section for offering increments and charges.
  • On-site plus provides CRU service and on-site service 9 hours a day, Monday through Friday excluding holidays, NBD response. This offering include on-site service during the warranty period and for a fixed term after the warranty period has expired. Some repairs may require the use of ThinkPad EasyServ. Refer to the Prices section for offering increments and charges.

Non-IBM parts support

Warranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under the IBM warranty service upgrade or maintenance services and provide the labor to replace the failing parts at no additional charge. If IBM has technical service agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services.

IBM hourly service rate classification: One

International service for ThinkPads: International Service for ThinkPads is a hardware repair service for customers who have purchased an IBM warranty service upgrade, maintenance services, or package offerings. This service is provided at no additional charge. International service is available wherever IBM sells and services ThinkPad products. Customers are required to register for this service.

For more information, refer to Services Announcement 698-019 , dated March 24, 1998. To register, call one of the following offices:


    United States: 800-497-7426 or 248-740-1215
    Scotland: 44-1475-893638
    Japan: 81-462-73-7598
    Australia: 61-2-9354-4171

ServicePac® offerings

Warranty and maintenance options: The announced products may be eligible for ServicePacs for warranty and maintenance options, convenient prepackaged offerings for warranty service upgrades and maintenance services.

Installation services: The announced products may be eligible for ServicePacs for installation services, convenient prepackaged offerings for installation services. Refer to the Prices section for information on the availability of ServicePac offerings.

For additional ServicePac information, visit

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated Program License Charges apply: No. This product does not contain licensed internal code or licensed machine code.
 
Back topBack to top
 

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Mobile products — ThinkPad R52

All models have a modem, Gigabit Ethernet, IBM Embedded Security Subsystem 2.0, IEEE 1394, and Intel Graphics Media Accelerator 900 integrated graphics. The Intel Pentium™ M processor models have Intel 915GM chipset. Only models with the Intel 915GM chipset and Intel PRO/Wireless have Intel Centrino mobile technology. The Intel Celeron® M processor models have Intel 910GML chipset.

Note: These models contain an additional module with a specialized education preload image in the base preload package.

Preloads are described in the Description section of this document. 

                                          Machine       IBM
                             Order        type/         list
Description                  number       model         price(14)
 
IBM U.S. English Machines
 
Software #1 (Windows XP Professional)
 
60 GB, Intel                 19583FU      1958-3FU      $1,099
 Celeron M
 processor 350,
 256 MB, 14.1-in
 TFT (1024 x 768),
 Intel 11b/g wireless,
 24x-10x CD-ROM drive
 
60 GB, Intel                 19583GU      1958-3GU       1,449
 Pentium M
 processor 740,
 256 MB, 14.1-in
 TFT (1024 x 768),
 Intel 11a/b/g
 wireless, 24x max
 CD-RW/DVD-ROM drive
 
60 GB, Intel                 19586QU      1958-6QU       1,579
 Pentium M
 Processor 740,
 512 MB, 15.0-in
 TFT (1024 x 768),
 Intel 11a/b/g
 wireless, 24x max
 CD-RW/DVD-ROM drive
14
IBM list price; does not include tax or shipping and is subject to change without notice. Reseller prices may vary.

ServicePac for warranty and maintenance

                                             Part
Description                                  number
 
2-year IOR 9 x 5 NBD                         30L9190
3-year IOR 9 x 5 NBD                         30L9197
4-year IOR 9 x 5 NBD                         69P9198
5-year IOR 9 x 5 NBD                         69P9200
4-year parts and labor                       69P9199
 pickup (P&L PU) depot
5-year P&L PU depot                          69P9201

ServicePac for post warranty/warranty service upgrade service

                                             Part
Description                                  number
 
1-year IOR 9 x 5 NBD                         69P9381
1-year P&L PU depot                          69P9380
2-year IOR 9 x 5 NBD                         96P2075
2-year P&L PU depot                          96P2074

ServicePac for installation services

                                             Part
Description                                  number
 
Basic installs 1 to 25 units                 21P2001

For ServicePac prices, visit

Maintenance service (legacy) charges

Alternative service (warranty service upgrades) 

   On-site upgrade
        9 x 5
  for ThinkPads with
  a 3-year warranty
 
         $147

Maintenance service 

       EasyServ
        1-year
    courier depot
 
         $315
 
      1-year IOR
        9 x 5
 
         $378

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.

Trademarks

 
Ultrabay, Rapid Restore, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
ThinkPad, PS/2, TrackPoint, HelpCenter, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Celeron is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version  

Share this page

Digg Linked In

Contact IBM

Considering a purchase?