IBM Hardware Maintenance Services - System z On/Off Capacity Usage

IBM Europe, Middle East, and Africa Services Announcement ZS14-0012
February 25, 2014

Table of contents
 Overview Overview  Description Description
 Key prerequisites Key prerequisites  Prices Prices
 Planned availability date Planned availability date  Announcement countries Announcement countries


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At a glance
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As a part of IBM® maintenance services, maintenance charges will apply for processing capacity activated through On/Off Capacity on Demand (On/Off CoD), provided the activated capacity is not under warranty and the machine is under IBM maintenance services.



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Overview
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When your business needs require additional capacity quickly and temporarily, System z® On/Off Capacity on Demand (On/Off CoD) is the right solution! On/Off CoD provides the capability to temporarily increase Central Processor, Integrated Facility for Linux™, Internal Coupling Facility, System z Application Assist Processor, or System z Integrated Information Processor capacity on System z servers to help address peak workload requirements.

As a part of IBM maintenance services, maintenance charges will now apply for processing capacity activated through On/Off CoD, provided the activated capacity is not under warranty and the machine is under an IBM hardware maintenance service agreement. With the introduction of maintenance charges for On/Off CoD (System z On/Off Capacity Usage), the hardware required to support On/Off CoD continues to be maintained to the same high levels of availability as the permanently activated capacity. In this era of smarter computing, with social, mobile, and analytics pushing workload resource requirements to new levels, having the flexibility of On/Off CoD will give you peace of mind that your infrastructure can support the demands even on your busiest days.

With IBM hardware maintenance services, should the machine encounter a failure, the hardware maintenance facility will analyze the event and invoke appropriate actions. This includes reporting a failure to IBM Level 2 support for additional analysis with action plans that may include dispatching a System Services Representative (SSR) as necessary. IBM hardware maintenance support of System z On/Off Capacity Usage will receive the same priority service level support enjoyed by System z permanent capacity under an IBM maintenance contract.



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Key prerequisites
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Planned availability date
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May 30, 2014



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Description
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Maintenance charge for temporary usage

As a part of IBM maintenance services, maintenance charges will now apply for processing capacity activated through On/Off Capacity on Demand (On/Off CoD), provided the activated capacity is not under warranty. Currently, activation of On/Off CoD does not incur additional IBM maintenance charges. The new IBM maintenance charges associated with On/Off CoD activation will be effective May 30, 2014, and apply to all applicable System z product lines.

On/Off CoD charges will apply based on specific terms of your IBM maintenance contract. Unless specifically excluded charges will always apply and usually send out with a monthly invoice from IBM for prior month usage.



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Prices
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For pricing information, contact your IBM representative or IBM Business Partner.



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Announcement countries
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Europe Countries     Availability date
 
Austria              May 30, 2014
Belgium              May 30, 2014
Denmark              May 30, 2014
Finland              May 30, 2014
France *             May 30, 2014
Germany              May 30, 2014
Greece               May 30, 2014
Ireland              May 30, 2014
Israel               May 30, 2014
Italy                May 30, 2014
Luxembourg           May 30, 2014
Netherlands          May 30, 2014
Norway               May 30, 2014
Portugal             May 30, 2014
Spain                May 30, 2014
Sweden               May 30, 2014
Switzerland          May 30, 2014
United Kingdom **    May 30, 2014
 
 * Except overseas territories
** UK mainland only
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