IBM DOS Version 5.00 and Upgrade


Table of Contents

IBM Announcement Letter No. ZP91-0432 dated June 11, 1991.

  • Title
  • Program Number
  • Program Number(s) for DUA(s)
  • Abstract
  • General Availability
  • Highlights
  • Description
  • Publications
  • Technical Information
  • Specified Operating Environment
  • Planning Information
  • Security, Auditability and Control
  • Professional & Technical Services
  • Charges, Terms & Conditions for Shrink-wrap Package
  • Upgrade Charge
  • Terms and Conditions
  • Announcement Countries

  • IBM Announcement Letter No. ZP91-0432 dated June 11, 1991.


    See final section for details of availability and limitations.

    Title

    IBM DOS Version 5.00 and Upgrade

    Program Number

     
    Program  Part    Program Name
    Number   Number
    -------- ------- ------------------------------------
    5604-350 94F4141 IBM DOS V5.00, 3.5 inch, English
    5604-350 94F4144 IBM DOS V5.00, 3.5 inch, French
    5604-350 94F4146 IBM DOS V5.00, 3.5 inch, German
    5604-350 94F4148 IBM DOS V5.00, 3.5 inch, Italian
    5604-350 94F4154 IBM DOS V5.00, 3.5 inch, Spanish
    5604-350 94F4162 IBM DOS V5.00, 3.5 inch, Finnish
    5604-350 94F4160 IBM DOS V5.00, 3.5 inch, Norwegian
    5604-350 94F4156 IBM DOS V5.00, 3.5 inch, Portuguese
    5604-350 94F4158 IBM DOS V5.00, 3.5 inch, Danish
    5604-350 94F4150 IBM DOS V5.00, 3.5 inch, Dutch
    5604-350 94F4152 IBM DOS V5.00, 3.5 inch, Swedish
    5604-350 94F4164 IBM DOS V5.00, 3.5 inch, Russian
     
    5604-350 94F4166 IBM DOS V5.00 Upgrade, 3.5 inch, English
    5604-350 94F4168 IBM DOS V5.00 Upgrade, 3.5 inch, French
    5604-350 94F4170 IBM DOS V5.00 Upgrade, 3.5 inch, German
    5604-350 94F4172 IBM DOS V5.00 Upgrade, 3.5 inch, Italian
    5604-350 94F4178 IBM DOS V5.00 Upgrade, 3.5 inch, Spanish
    5604-350 94F4186 IBM DOS V5.00 Upgrade, 3.5 inch, Finnish
    5604-350 94F4184 IBM DOS V5.00 Upgrade, 3.5 inch, Norwegian
    5604-350 94F4180 IBM DOS V5.00 Upgrade, 3.5 inch, Portuguese
    5604-350 94F4182 IBM DOS V5.00 Upgrade, 3.5 inch, Danish
    5604-350 94F4174 IBM DOS V5.00 Upgrade, 3.5 inch, Dutch
    5604-350 94F4176 IBM DOS V5.00 Upgrade, 3.5 inch, Swedish
    5604-350 94F4188 IBM DOS V5.00 Upgrade, 3.5 inch, Russian
     
    5604-350 94F4143 IBM DOS V5.00 Tech Ref, dual media, English
     
    

    IBM DOS Version 5.00 has National Language Support for the following:

     
    COUNTRY          KEYBOARD  CODE PAGES     KEYBOARD     COUNTRY
                      CODE                      ID          CODE
    _____________________________________________________________
    BELGIUM             BE      850, 437        120          032
    BRAZIL              BR      850, 437        274          055
    CANADIAN FRENCH     CF      863, 850        058          002
    CZECHOSLOVAKIA      CZ      852, 850        243          042
       (CZECH)
    CZECHOSLOVAKIA      SL      852, 850        245          042
       (SLOVAKIAN)
    DENMARK             DK      850             159          045
    FINLAND             SU      850, 437        153          358
    FRANCE              FR      850, 437        189, 120     033
    GERMANY             GR      850, 437        129          049
    GREECE              GK      869, 850        319          030
    HUNGARY             HU      852, 850        208          036
    ICELAND             IC      850, 861        197          354
    ITALY               IT      850, 437        141, 142     039
    LATIN AMERICA       LA      850, 437        171          003
    NETHERLANDS         NL      850, 437        143          031
    NORWAY              NO      850             155          047
    POLAND              PL      852, 850        214          048
    PORTUGAL            PO      850, 860        163          351
    SPAIN               SP      850, 437        172          034
    SWEDEN              SV      850, 437        153          046
    SWISS-FRENCH        SF      850, 437        150F         041
    SWISS-GERMAN        SG      850, 437        150G         041
    TURKEY              TR      857, 850        179          090
    UNITED KINGDOM      UK      850, 437        166, 168     044
    UNITED STATES       US      437, 850        103          001
    YUGOSLAVIA          YU      852, 850        234          038
     
    
    The currently available language supplements
    - Personal System/2 Arabic Langauge Supplement Version 4.2
      (P/N 07F7736)
    - Personal System/2 Hebrew Language Supplement Version 4.2
      (P/N 07F7743)
    
    are supported on IBM DOS 5.00.

    Program Number(s) for DUA(s)

    5775-AS4 (P/N 94F4190) IBM PC DOS Version 5.0 DUA
    5775-AS4 (P/N 94F4191) IBM PC DOS Version 5.0 Upgrade DUA
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    

    Abstract

    IBM DOS Version 5.00 is the single tasking operating system of choice for the IBM Personal Computer, IBM Personal System/2 (R), and IBM Personal System/55 (TM) families and is compatible with the IBM Personal System/1 (R). This version of IBM PC DOS provides the capability on most systems for applications to enjoy significantly more memory space than on many other previous versions of IBM DOS. It offers an enhanced menu-based user interface, improved memory management, improved performance, and improved functions. A new IBM DOS Version 5.00 Technical Reference is also separately available IBM DOS Version 5.00 Upgrade is the full IBM DOS Version 5.00 product at a significantly reduced price. (R) Registered Trademark of International Business Machines Corporation (TM) Trademark of International Business Machines Corporation

    General Availability

    +-------------------------------------------------------------+
    | -------  Program Name  -------------  |     Availability    |
    | Program  Part                         |                     |
    | Number   Number                       |                     |
    +-------------------------------------------------------------+
    |                                       | o/b = on or before  |
    |                                       |                     |
    | IBM PC DOS Version 5.0 - 3.5 inch     |                     |
    | 5604-350 94F4141 English              |       11 June 1991  |
    | 5604-350 94F4144 French               | o/b   30 Sept 1991  |
    | 5604-350 94F4146 German               | o/b   30 Sept 1991  |
    | 5604-350 94F4148 Italian              | o/b   30 Sept 1991  |
    | 5604-350 94F4154 Spanish              | o/b   30 Sept 1991  |
    | 5604-350 94F4162 Finnish              | o/b   30 Sept 1991  |
    | 5604-350 94F4160 Norwegian            | o/b   30 Sept 1991  |
    | 5604-350 94F4156 Portuguese           | o/b   30 Sept 1991  |
    | 5604-350 94F4158 Danish               | o/b   30 Sept 1991  |
    | 5604-350 94F4150 Dutch                | o/b   31 Oct  1991  |
    | 5604-350 94F4152 Swedish              | o/b   31 Oct  1991  |
    | 5604-350 94F4164 Russian              | o/b   29 Nov  1991  |
    |                                       |                     |
    | IBM PC DOS Version 5.0 Upgrade - 3.5" |                     |
    | 5604-350 94F4166 English              |       11 June 1991  |
    | 5604-350 94F4168 French               | o/b   30 Sept 1991  |
    | 5604-350 94F4170 German               | o/b   30 Sept 1991  |
    | 5604-350 94F4172 Italian              | o/b   30 Sept 1991  |
    | 5604-350 94F4178 Spanish              | o/b   30 Sept 1991  |
    | 5604-350 94F4186 Finnish              | o/b   30 Sept 1991  |
    | 5604-350 94F4184 Norwegian            | o/b   30 Sept 1991  |
    | 5604-350 94F4180 Portuguese           | o/b   30 Sept 1991  |
    | 5604-350 94F4182 Danish               | o/b   30 Sept 1991  |
    | 5604-350 94F4174 Dutch                | o/b   31 Oct  1991  |
    | 5604-350 94F4176 Swedish              | o/b   31 Oct  1991  |
    | 5604-350 94F4188 Russian              | o/b   29 Nov  1991  |
    |                                       |                     |
    |                                       |                     |
    | IBM PC DOS Version 5.0 Technical      |                     |
    |            Reference (dual media)     |                     |
    | 5604-350 94F4143 English only         | o/b   05 Aug  1991  |
    |                                       |                     |
    +-------------------------------------------------------------+
    
    Please see PLET ZA91-0335 for changes in the availability date of specific National Language Versions of IBM PC DOS Version 5.00.


    Highlights


    • INCREASED USER PRODUCTIVITY
      • Increases Application Space
      • Improves Performance
      • Improves Ease of Use in Installation and User Interface
      • Provides New and Improved DOS Commands, Programs and Utilities

    • INVESTMENT PROTECTION
      • Supports Old Systems and Options
      • Supports New Systems and Options
      • Maintains Interfaces (Compatibility)
      • Provides Easy Upgrade

    • GROWTH ENABLING
      • Utilizes More of System Memory

    • SYSTEM MANAGEMENT
      • IBM support

    Description

    Increases Application Space

    IBM DOS Version 5.00 is the tenth release of IBM's Disk Operating System (DOS). It has more function and is easier to use but is smaller and faster than its predecessors. In response to customer demand for more application space, IBM DOS Version 5.00 reverses the DOS memory growth trend. Through utilization of the High Memory Area (HMA) and Upper Memory Blocks (UMBs), IBM DOS Version 5.00 can provide significantly more application space in the 640KB conventional memory area than previous versions of DOS. It effectively reduces DOS size to below that of DOS Version 3.30 in conventional memory. HMA is available on systems with 80286 or greater processor and 1MB of memory. UMB is available on systems with 80386 or greater processor.

    Improves Performance

    The Expanded Memory Support (EMS) provided in IBM DOS Version 4.00 for 80386 systems or higher (XMAEM.SYS) has been replaced with the EMM386 Expanded Memory Manager in IBM DOS Version 5.00. EMM386 significantly increases the EMS performance for IBM DOS Version 5.00 customers. In addition, support that allows parts of DOS, device drivers and other programs to be relocated into Upper Memory Blocks of the reserve area (640K-1MB) is provided by EMM386. This ability also makes more conventional memory available to other applications for performance improvements. Conflicts with EMS support and extenders has been removed through incorporation of VCPI (Virtual Control Program Interface) in EMM386. Improved hard disk performance can be achieved through the use of the IBM DOS Version 5.00 disk caching program SMARTDRV. Systems with more than 1MB of memory should utilize a disk caching program to achieve optimum hard disk performance.

    Note: Please note the following

    1. XMA2EMS is not shipped with IBM DOS Version 5.00. The EMS options for 80286 systems ship their own EMS drivers or XMA2EMS which work compatibly with IBM DOS Version 5.00.

    2. XMA2EMS will be made available at no-charge through IBM Representatives and all distribution channels.

    3. SMARTDRV is an alternative to the IBMCACHE program shipped with some IBM PS/2 (R) systems. Only one cache program should be used in a system. The end-user should replace IBMCACHE with SMARTDRV. IBMCACHE does not use extended memory according to XMS (the eXtended Memory Specification) and therefore may conflict with IBM DOS Version 5.00 or with Microsoft(1) Windows(2).

    Improves Ease of Use

    The IBM DOS Version 5.00 Shell has an improved interface which operates similar to Microsoft Windows and the IBM OS/2 (TM) Presentation Manager. The IBM DOS Version 5.00 user can manage programs, view the directory structure of any disk, view the contents of several directories, and navigate through files and directories quickly. A limited (SUSPEND/RESUME) application task switcher called Task Swapper is provided in the shell which supports multiple applications. It allows the user to switch from one application to another without closing applications.

    Note: The Task Swapper in IBM DOS Version 5.00 will not suspend and swap out Terminate and Stay Resident (TSRs) programs. Some ASYNC communications programs, local area network (LAN) Support programs, and mainframe terminal-emulation programs or programs of this type do not run correctly with Task Swapper. Using them with Task Swapper may cause a system to be disconnected from the mainframe session and cause data to be lost. Installation of IBM DOS Version 5.00 is easier and faster. A new SETUP program is provided with online HELP, which guides the user through each step of the setup process and provides help whenever it is needed.

    Provides New and Improved DOS Commands, Programs and Utilities

    New and improved DOS commands/programs provide more usability, flexibility and reliability for IBM DOS Version 5.00 customers.

    • New online Help for the IBM DOS commands is provided through the "/?" parameter of each command.

    • The HELP command also provides on-line help for any DOS command.

    • The ATTRIB command now allows changing of the system and hidden file attributes as well as the read-only and archive attributes.

    • The COMP command now contains switches for different display modes and can compare a given number of lines of two files, even if the files are different sizes.

    • Improvements to the DIR command include options to search all subdirectories for files, sorting output, searching by attributes, listing file names only, "bytes free" information and more readable "wide" output.

    • The DISKCOPY command now contains an optional switch which causes a write verify to be performed.

    • The new DOSKEY terminate and stay resident program provides command line recall and edit capabilities. DOSKEY can also be used to create macros that contain one or more IBM DOS commands.

    • EDIT is a new easy to use full screen IBM DOS Editor that allows the end user to create, edit, save, and print ASCII text files.

      Note: EDLIN continues to be shipped with IBM DOS Version 5.00.

    • The new EXPAND command expands a compressed IBM DOS Version 5.00 file.

    • The new FC command compares two files and displays the differences.

    • The FIND command now allows non case-sensitive searches to be made.

    • The FORMAT command automatically (unless the /U switch is specified) saves information needed for the UNFORMAT command (safe formatting). A new quick formatting option, /Q, can speed up the format process. On newer systems that provide diskette drives with media sense support (see hardware support under Operating Environment) FORMAT determines the media capacity of new unformatted diskettes and automatically formats the media to that capacity (unless the end-user otherwise specifies).

      Note: Diskettes should not be formatted to sizes other than the size specified for that diskette use. Possible data loss may occur.

    • The GRAPHICS command now allows more printer types and provides support for VGA graphics display modes.

    • The new LOADHIGH command loads a program into the upper memory area. DEVICEHIGH= in CONFIG.SYS loads device drivers into the upper memory area. Loading a program or device driver into the upper memory area leaves more room in conventional memory for other programs.

    • The MEM command now displays memory allocated to device drivers and programs loaded into Upper Memory Blocks.

    • The new MIRROR command loads a terminate-and-stay resident deletion tracking program that saves information for one or more disks. The UNFORMAT and UNDELETE commands can use this information to restore a reformatted disk or to recover deleted files.

    • QBasic is a new, improved basic interpreter for IBM DOS Version 5.00. It reads instructions written in the Basic computer language and interprets them into executable computer code. It includes extensive online Help.

      Note: BASICA programs will not run with QBasic. In order to run a BASICA program with QBasic, you must save the BASICA program in ASCII mode. Some BASICA commands may also require changes. A new version of BASICA is shipped with IBM DOS Version 5.00. This new version of BASICA is compatible with previous versions of BASICA shipped with previous versions of IBM DOS and will be made available at no-charge through IBM Representatives and all distribution channels.

    • RAMDRIVE replaces the VDISK program shipped with prior versions of IBM DOS and provides like function. It creates a RAM disk in the system's random-access memory (RAM) to simulate a hard disk drive. RAM disks are much faster than hard disks but are temporary.

    • The RESTORE command can now display a list of files on the backup disk.

    • The new SETVER command lets users use IBM DOS Version 5.00 to run some old programs that do version checks.

    • The new UNDELETE command recovers files previously deleted with the DEL command.

    • The new UNFORMAT command gives the capability for IBM DOS Version 5.00 users to recover accidentally formatted media. UNFORMAT restores only local hard disk and diskette drives. It cannot be used on network drives.
    A new IBM DOS Version 5.00 Technical Reference is separately available. It provides reference and system architecture information in a task oriented manner for the experienced user, system programmer, and application developer. It is assumed that the user is familiar with the 8088/8086, 80286, or 80386 microporcessor architecture. This new manual has been updated with IBM DOS Version 5.00 related topics. As with DOS Version 3.30 and DOS Version 4.00, the IBM DOS Version 5.00 Technical Reference contains the DEBUG, LINK, EXE2BIN, SAMPLE.ASM, and LIB programs. (1) Microsoft(R) is a Registered Trademark of Microsoft Corporation (2) Windows(TM) is a Trademark of Microsoft Corporation OS/2(TM) is a Trademark of International Business Machines Corporation

    Supports Old Systems and Options

    IBM DOS Version 5.00 supports all models (except PCjr, AT/370 and XT/370) of the IBM Personal Computer and Personal System/2(R) families. It is compatible with the Personal System/1(R), however, use of IBM DOS Version 5.00 on the PS/1(R) eliminates use of the PS/1 shell.

    Supports New Systems and Options

    In addition to systems/options supported by previous IBM DOS releases, IBM DOS Version 5.00 provides support for:

    • 2.88 diskette drives

    • Read/Write optical drives

    • Diskette Media Sense
    See Technical Information, Specified Operating Environment, for a list of system units and options supported by IBM DOS Version 5.00.

    Maintains Interfaces (Compatibility)

    IBM DOS Version 5.00 continues to provide an open system architecture that can be extended via system extensions, device drivers and future enhancements. It also continues to allow applications to use DOS extensions. Application interfaces have been maintained and tested. See Technical Information, Specified Operating Environment, for a list of applications tested with IBM DOS Version 5.00.

    IBM DOS Version 5.00 (English language version) is fully compatible with AccessDOS. AccessDOS is a public domain software program that provides better keyboard, mouse, and sound access for persons with physical disabilities. Some of the features included in AccessDOS are:

    • StickyKeys - allows the user to press each key separately when performing a multiple key operation. With StickyKeys the user can press the shift key, then press the 8 key to make an asterisk (*). Without StickyKeys the user would have to hold the shift key down while pressing the 8 key to make an asterisk. StickyKeys works with the Shift, Ctrl, and Alt keys.

    • MouseKeys - allows the cursor keys to behave like a mouse. Using the cursor keys the user can move the cursor around on the screen as if they were using a mouse.

    • ToggleKeys - uses a 'beep' to indicate when the Caps Lock, Num Lock, or Scroll Lock keys are activated or de-activated.

    • ShowSounds - displays a small musical note in the upper left-hand corner of the display when the computer 'beeps'.

    • Repeat Keys - allows the user to set how fast keys repeat when held down. User's may also set this to OFF, thereby eliminating the repeat function.

    • SlowKeys - allows the user to set the sensitivity of the keyboard. Slowkeys instructs the computer not to accept a key as 'pressed' until it has been held down for a specific length of time.

    • BounceKeys - allows the user to set the sensitivity of the keyboard. This prevents multiple occurrences of the same key unless a specific amount of time has passed between the first time a key was pressed and when it is pressed again.
    AccessDOS was developed by the Trace Research and Development Center in cooperation with IBM. It is public domain software and as such is offered "as is" and without warranty of any kind. ACCESS/DOS will be available from the IBM Country Support Organization for Persons with Disabilities. ACCESS/DOS is provided in the English language only and has not been tested with all national language variations of IBM DOS Version 5.00.

    LAN Compatibility.
    Installation of IBM DOS Version 5.00 in a LAN network may require updates for the LAN programs on workstations using IBM DOS Version 5.00.
    • Users of DOS LAN Requester (DLR) which is included in OS/2 LAN Server Version 1.3
      • OS/2 LAN Server Version 1.30.1 works compatibly with IBM DOS Version 5.00
      • OS/2 LAN Server Version 1.3 requires CSD # WR05015 to be applied before installing with IBM DOS Version 5.00
    • Users of IBM PC LAN Program
      • IBM PC LAN Program 1.34 works compatibly with IBM DOS Version 5.00
      • IBM PC LAN Program 1.33 requires CSD # IP00755 to be applied before installing with IBM DOS Version 5.00
    • Users of other network products should contact their vendor for updates.

    Provides Easy Upgrade

    The IBM DOS Version 5.00 Upgrade provides the full IBM DOS Version 5.00 product with installation specific programs that allow and aid previous IBM DOS users to upgrade to IBM DOS Version 5.00 at a significantly lower price.

    As a convenience to customers who buy the IBM DOS Version 5.00 Upgrade, IBM is making available updates for some existing LAN network files. These files are interim fixes for compatibility with IBM DOS Version 5.00 only. They do NOT contain fixes for problems other than IBM DOS Version 5.00 compatibility. Customers should contact their LAN vendor for complete updates to the network files. Compatibility updates for Version 1.33, DOS LAN Requester (DLR) included in IBM OS/2 LAN Server Version 1.3, and NOVELL Netware is provided. The updates are contained on supplementary diskettes that will be made available to IBM Representatives and all distribution channels.

    Utilizes More of System Memory

    IBM DOS Version 5.00 provides more application space than IBM DOS Version 4.00 or IBM DOS Version 3.30 on 80286 or greater systems with 1MB or larger memory. This allows more and/or larger applications in the 640KB conventional memory area. This capability is available through the HIMEM Extended-Memory Manager included in IBM DOS Version 5.00 It provides access to extended memory and ensures that no two programs can use the same part of extended memory at the same time.

    Note: HIMEM might not be compatible with older programs that allocate extended memory directly, rather than by using an extended-memory manager.

    IBM Support.

    IBM DOS Version 5.00 will be supported via Corrective Service Diskettes for a period of one year from General Availability.

    Corrective Service Diskettes (CSD) may be obtained from one of the following sources:

    • IBM System Support Center
    • The Dealer or Point-Of-Sale
    • IBM Branch Office
    • System Engineers supporting large accounts have ready access to CSDs on VMPCPROD.


    Publications

             Title                 Order Number    Part Number
       ---------------------       ------------    -----------
       IBM DOS Version 5.00        SC19-5316-00**
        Service Guide - English
     
       IBM DOS Version 5.00        S92F-1887-00**
        Error Messages - English
     
    (**) Available after 31 July 1991.
     
    

    Technical Information

    Specified Operating Environment

    Machine Requirements

    IBM DOS Version 5.00 will operate on all models of Personal Systems/2 (R), Personal Systems/1 (R), and Personal Systems/55 (TM) that are being marketed by IBM at the time of IBM DOS Version 5.00 availability. Support is also provided for the IBM PC, PCXT, PCXT 286, and the PCAT. The minimum processor system memory required for IBM DOS Version 5.00 install is 512KB. The system should also have a 720KB, 1.44MB or 2.88MB 3.5-inch or a 360KB or 1.2MB 5.25-inch diskette drive. IBM DOS Version 5.00 works compatibly, except where noted, with the following hardware. This list does not include all of the products that may work with IBM DOS Version 5.00.

    • System Units
      • IBM Personal System/1 (PS/1(R))
      • IBM Personal System/2 (PS/2) Models 30, 30-286
      • IBM Personal System/2 (PS/2) Models 35 LS
      • IBM Personal System/2 (PS/2) Models 35 SX
      • IBM Personal System/2 (PS/2) Models 40 SX (with Media Sense)
      • IBM Personal System/2 (PS/2) Models 50, 50Z
      • IBM Personal System/2 (PS/2) Models 57 SX
      • IBM Personal System/2 (PS/2) Model 60
      • IBM Personal System/2 (PS/2) Model 65
      • IBM Personal System/2 (PS/2) Models 70, P70
      • IBM Personal System/2 (PS/2) Model P75
      • IBM Personal System/2 (PS/2) Model 80
      • IBM Personal System/2 (PS/2) Model 90
      • IBM Personal System/2 (PS/2) Model 95
      • IBM Personal System/2 (PS/2) Model 35 LS
      • IBM Personal System/2 (PS/2) Model 35 SX
      • IBM Personal System/2 (PS/2) Model 40 (with Media Sense)
      • IBM Personal System/2 (PS/2) Model L40 SX
      • IBM Personal System/2 (PS/2) Model 55 LS
      • IBM Personal System/2 (PS/2) Model 55SX (with Media Sense)
      • IBM Personal System/2 (PS/2) Model N33 SX
      • IBM Personal Computer PC
      • IBM Personal Computer XT(TM)
      • IBM Personal Computer XT-286
      • IBM Personal Computer AT(R)
      • IBM Personal Portable Personal Computer
      • IBM Industrial Computer Models 5531, 7531, 7532, 7541, 7542, 7561, 7562
      • IBM Industrial Computer Model 7552 (Installation will not install the necessary parameters for the device driver HIMEM.SYS needed with the 7552 Industrial Gearbox)
      • IBM Industrial Computer Model 7533
      • IBM 7568 GEARBOX Model 800
      • IBM PC Convertible (no code page support)
      • IBM Micro Channel 370 models 014 and 114

    • Diskette Drives
      • IBM 3.5-inch high-capacity diskette drive (1.44MB)
      • IBM 3.5-inch diskette drive (720KB)
      • IBM PS/2 2.88 MB Diskette Drive (with Media Sense)
      • IBM 5.25-inch high-capacity diskette drive (1.2MB)
      • IBM 5.25-inch diskette drive (360KB)
      • IBM 4865, Model 2. IBM Personal Computer 3.5-inch External Diskette Drive (720KB)
      • IBM 4869, Model 1. IBM Personal System/2 5.25-Inch External Diskette Drive (360KB)
      • IBM Personal System/2 5.25-Inch External Diskette Drive Adapter
      • IBM 4869, Model 2. IBM Personal System/2 5.25-Inch External Diskette Drive (1.2MB)
      • IBM Personal System/2 5.25-Inch External Diskette Drive Adapter/A
      • IBM Personal System/2 5.25-Inch Internal Diskette Drive (1.2MB)

    • Fixed Disks
      • IBM 20MB Fixed Disk Drive
      • IBM 30MB Fixed Disk Drive
      • IBM 44MB Fixed Disk Drive
      • IBM 60MB Fixed Disk Drive
      • IBM 70MB Fixed Disk Drive
      • IBM 115MB Fixed Disk Drive
      • IBM 120MB Fixed Disk Drive
      • IBM 314MB Fixed Disk Drive
      • IBM PS/2 60MB SCSI Fixed Disk Drive
      • IBM PS/2 80MB SCSI Fixed Disk Drive
      • IBM PS/2 120MB SCSI Fixed Disk Drive
      • IBM PS/2 160MB SCSI Fixed Disk Drive
      • IBM PS/2 320MB SCSI Fixed Disk Drive
      • IBM PS/2 400MB SCSI Fixed Disk Drive

    • Adapter and display combinations listed below:
      • IBM 4900 Monochrome Display and Printer Adapter with IBM Monochrome Display (5151)
      • IBM Color/Graphics Monitor Adapter with IBM Color Display (5153)
      • IBM Enhanced Graphics Adapter with one of the following displays: IBM Color Display (5153), IBM Enhanced Color Display (5154), or the IBM Industrial Graphics Display (7534)
      • IBM PS/2 Display Adapter with and IBM PS/2 Monochrome Display (8503) or an IBM PS/2 Color Display (8512, 8513, 8514, 8515).
      • PS/2 system unit with an IBM PS/2 Monochrome Display (8503, 8507) or an IBM PS/2 Color Display (8512, 8513, 8514, 8515)
      • IBM PS/2 Display Adapter 8514/A with an IBM PS/2 Monochrome Display (8503, 8507) or an IBM PS/2 Color Display (8512, 8513, 8514, 8515)
      • IBM PS/2 8504 Monochrome Display
      • IBM PS/2 8516 Touch Display
      • IBM 4707 Monochrome Display
      • IBM 5532 Industrial Color Display
      • IBM 7534 Industrial Graphics Display
      • IBM 7544 Industrial Graphics Display
      • IBM 7554 Industrial Graphics Display

    • Printers
      • 4224-3XX Printer
      • 4234-009 Printer
      • 4234-013 Printer
      • 6262-A12 Printer (only supports the TEXT functions under IBM DOS Version 5.00)
      • 6262-A14 Printer (only supports the TEXT functions under IBM DOS Version 5.00)
      • 6262-A22 Printer (only supports the TEXT functions under IBM DOS Version 5.00)
      • ExecJet (4072-001)
      • IBM 4722 Document Printer
      • IBM 4712 Transaction Printer
      • Impactwriter Printer (6252-AS8) (only supports the TEXT functions under IBM DOS Version 5.00)
      • Impactwriter Printer (6252-AP8) (only supports the TEXT functions under IBM DOS Version 5.00)
      • LaserPrinter (4019-001)
      • LaserPrinter E (4019-E01)
      • Page Printer (3812) Model 2
      • Page Printer (3816-01S)
      • Page Printer (3816-01D)
      • Proprinter(TM) (4201-001)
      • Proprinter II (4201-002)
      • Proprinter III (4201-003)
      • Proprinter XL (4202-001)
      • Proprinter II XL (4202-002)
      • Proprinter III XL (4202-003)
      • Proprinter X24E (4207-002)
      • Proprinter XL24E (4208-002)
      • Proprinter 24P (4212-001)
      • PS/1 Printer (2205-001)
      • Quietwriter(R) III (5202-001)
      • Quickwriter(R) (5204-001)
      • Quietwriter I (5201-001)
      • Quietwriter II (5201-002)
      • Wheelprinter (5216)
      • Wheelprinter E (5223)

    • Keyboards
      • IBM Personal Computer PC, XT, XT286, Convertible, and AT keyboards
      • IBM Enhanced Personal Computer keyboard
      • IBM Personal System/2 Host Connected (122 KEY) Keyboard
      • IBM Japanese 106 key keyboard

    • Other
      • IBM PS/2 3.5-Inch Rewritable Optical Device
      • IBM PS/2 2.3GB External SCSI Tape Drive
      • IBM PS/2 Enhanced 80386 Memory Expansion Option 2MB Kit
      • IBM PS/2 Enhanced 80386 Memory Expansion Option 4MB Kit
      • IBM Enhanced 5250 Emulation product which includes
        • IBM Enhanced 5250 Emulation Program Version 2.2
        • IBM Enhanced 5250 Emulation Adapter
        • IBM Enhanced 5250 Emulation Adapter & Cable
        • IBM Enhanced 5250 Emulation Kit Version 2.2
        (The IBM Enhanced 5250 Emulation Program must be started before DOSSHELL. The DOSSHELL must be operating in the "text mode" in order for it to be accessed successfully from the IBM Enhanced 5250 Emulation Program. "Shift-F5" is to be used to refresh the DOSSHELL screen after a HOT-KEY from the IBM Enhanced 5250 Emulation Program.)
      • IBM Personal System/2 Internal Tape Backup product which includes
        • IBM Personal System/2 Internal Tape Backup Program Version 2.0
        • IBM Personal System/2 Internal Tape Backup Upgrade Version 2.0
        • IBM Personal System/2 Internal Tape Backup Convenience Kit Version 2.0
        (The IBM Personal System/2 Internal Tape Backup Program supports IBM DOS Version 5.00 without the Task Swapper enabled. The IBM Personal System/2 Internal Tape Backup Program does not operate properly under IBM DOS Version 5.00 with the Task Swapper enabled. Use of the IBM Personal System/2 Internal Tape Backup Program with the Task Swapper enabled may cause unexpected results.)
      • IBM Personal System/2 Multifunction Adapter for the IBM Personal System/2 Model 30 286
      • IBM M-ACPA (Audio Capture and Playback Adapter) (If task swapper is enabled, only one audio application can be run. Unexpected results will occur if more than one application tries to access the M-ACPA)
      • IBM M-ACPA / A (Audio Capture and Playback Adapter) (If task swapper is enabled, only one audio application can be run. Unexpected results will occur if more than one application tries to access the M-ACPA /A)
      • IBM M-Motion Adapter
      • IBM Systems 36/38 Workstation Emulation Adapter with IBM SYstem 36/38 Cable
      • IBM Video Capture Adapters NTSC and PAL
      • IBM 4717 Magnetic Stripe Devices
      • IBM 4718 Personal Identification Number (PIN) Keypad

    IBM DOS Version 5.00 (English language version) has been tested and works compatibly, except where noted, with the following software products (English language versions). This list does not include all of the products that may run with IBM DOS Version 5.00. IBM makes no comments or judgements about their functions, quality, and performance.

    Note: Some of the following products may not have been announced in EMEA or in individual EMEA countries.

    • 3Com Corporation, 3+Open (1) Version 1.1F
    • 3Com Corporation, OS/2 for 3Server (1) Version 1.21 Starter Kit
    • Aldus Corporation (2), PageMaker 4.0 (2)
    • Ashton-Tate (3) Corporation, dBASE IV (3) Version 1.1
    • Autodesk, Inc., AutoCAD (44) Release 11
    • Banyan Systems, Inc., VINES (4) Version 4.00 (file service returns error 5 for INT 21 function 3B (CHDIR) if the user does not have any access rights to the directory)
    • Banyan Systems Inc., VINES Version 4.10 (file service returns error 5 for INT 21 function 3B (CHDIR) if the user does not have any access rights to the directory)
    • Borland, TURBO PASCAL (5) 6.0
    • Borland, PARADOX (5) 3.5
    • Borland, SIDEKICK (5) 3.5
    • Borland, QUATTRO (5) PRO 2.0
    • Borland, QUATTRO (5) PRO 3.0
    • Borland, TURBO C (5) ++
    • Borland, BORLAND (5) C++
    • Borland, TURBO PASCAL (5) for Windows (47)
    • Borland, OBJECTVISION (6) for Windows
    • Command Technology Corporation, SPF/PC (7) (conflict with HIMEM.SYS when trying to access Expanded Memory)
    • Computer Associates International Inc., SuperCalc (8) 4.0
    • Computer Associates International Inc., SuperCalc 5.0 Revisions A-D
    • Computer Associates International Inc., SuperProject (8) 2.0 Revision A-D
    • Electronic Arts, PGA Tour (52) Golf
    • Enable Software, Inc., Enable/OA ( 9) Version 4.0
    • Fifth Generation Systems, The Brooklyn Bridge (13) Version 3.5
    • Funk Software, Inc., Allways, The Spreadsheet Publisher (11) Version 1.2
    • Funk Software, Inc., InWord (11) Version 1.01
    • Funk Software, Inc., Noteworthy (11) Version 1.01
    • Funk Software, Inc., P.D.Queue (11) Version 1.0
    • Funk Software, Inc., Sideways (10) Version 3.3
    • Funk Software, Inc., The Worksheet Utilities (11) Version 1.01
    • Golden Bow Systems, Vcache (12) 5.06
    • Golden Bow Systems, Vopt (12) 3.0
    • Golden Bow Systems, Vq (12) 2.0
    • Golden Bow Systems, Vtools (12) 1.00
    • Golden Bow Systems, Vlock (12) 2.03
    • Golden Bow Systems, Vmenu (12) 2.03
    • Golden Bow Systems, DUB-14 (12) 14.11
    • IBM Academic LANkit
    • IBM Branch Delivery Systems
      • IBM Consumer Transaction Definition Version 1.2
      • IBM Consumer Transaction Runtime Version 1.2
      • IBM Consumer Transaction Platform Version 1.0
    • IBM CAD Version 1.2
    • IBM CAD/Plus Version 1.2
    • IBM DisplayWrite 4 Version 2 Modification Level 3
    • IBM DisplayWrite 5 Composer Modification Level 3
    • IBM Distributed Console Access Facility (DCAF) Version 1.0 (Full screen text mode only)3
    • IBM DOS LAN Requester (DLR) which is included in OS/2 LAN Server Version 1.3 with CSD # WR05015
    • IBM DOS LAN Requester (DLR) which is included in OS/2 LAN Server Version 1.30.1
    • IBM Hollywood Version 1.0
    • IBM ImagePlus Workstation Program/DOS Version 2.1 (HIMEM.SYS cannot be loaded)
    • IBM ImagePlus Workstation Program/DOS Version 2.2
    • IBM OfficeVision/MVS DOS Office Direct Connect Feature
    • IBM OV/VM DOS Direct Connect (DOSDC) Version 1.0 thru Version 1.7
    • IBM PC 3270 Emulation Program, Entry Level Version 2.00
    • IBM PC/Host File Transfer and Terminal Emulator Program Version 2.1 (FTTERM)
    • IBM PC LAN Program (PCLP) Version 1.34
    • IBM PC LAN Program (PCLP) Version 1.33 with CSD # IP00755 applied to the PCLP diskettes before installation
    • IBM PC Support/400 Version 2 Release 1
    • IBM Personal Services/PC Version 1.3
    • IBM Personal System/Personal Computer (PSPC PRPQ) Version U510A thru Version U10K
    • IBM Personal System/Personal Computer (PSPC Base) Version 13000 thru Version 13006
    • IBM Financial Branch System Services Version 3 (FBSS V3)
    • IBM Personal Communications/3270 Version 2.00
    • IBM PhoneCommunicator Version 1.1 (not compatible with the DOS Shell)
    • IBM Plant Floor Series (TM)
      • Device Data Management Support Version 1.01
      • Communication Subsystem with PTF 5001 Version 1.11
      • IBM Data Collection Edition (TM)
        • Data Collector Version 1.1
        • 5250 & MAPICS Data Services Version 1.1
        • 3270 & COPICS Data Services Version 1.1
    • IBM Realtime Interface Co-Processor Software
      • DOS Support Version 1.03
      • Extended Services Version 1.03
      • C Language Support Version 1.02
    • IBM Remote PrintManager Version 2.0 (RPM 2.0 runs only on AT Bus PS/2 systems)
    • IBM Remote PrintManager Version 3.0 (RPM 3.0 runs on AT or Microchannel Bus PS/2 systems)
    • IBM Remote 5250 Emulation Program Version 2.02 (ONLY with the functions common to IBM DOS Version 3.30)
    • IBM Retail Industry Programming Support Services Version 3 and Version 4
    • IBM Screen Reader Version 1.1 (Status of INSERT/REPLACE not reliably reported when using the DOS Shell if task switching is enabled)
    • IBM Storyboard(TM) Plus Version 2.00
    • IBM Storyboard Live! Version 1.00
    • IBM System 36/38 Workstation Emulation Program Version 1.0
    • IBM VoiceType Version 1.0
    • IBM Windows Connection Version 2.0
    • Intuit, Quicken 4.0
    • Microcom, Inc., Relay Gold (24) Version 5.0 (includes all Relay Gateway products)
    • Microcom, Inc., Carbon Copy PLUS (24) Version 5.2.2 and 6.0
    • Micro Focus (14), Micro Focus COBOL/2 (15) Version 2.5
    • Micro Focus, COBOL/2 Toolset (15) Version 2.5
    • Micro Focus, COBOL/2 Workbench (15) Version 2.5
    • Micro Focus, Dialog System (16) Version 2.0
    • Micrografx (17), Inc., Designer (18) 3.02
    • Micrografx, Inc., Charisma (18) 2.01
    • Microrim (19), R : BASE (19)
    • Novell, Inc., Novell (20) NetWare (20) Version 2.2 "NET5.EXE" (V3.10)
    • Novell, Inc., Novell NetWare Version 3.11 "NET5.EXE" (V3.10)
    • Novell, Inc., Novell NetWare Version 2.2 "EMSNET5.EXE" (V3.10)
    • Novell, Inc., Novell NetWare Version 3.11 "EMSNET5.EXE" (V3.10)
    • Novell, Inc., Novell NetWare Version 2.2 "XMSNET5.EXE" (V3.10)
    • Novell, Inc., Novell NetWare Version 3.11 "XMSNET5.EXE" (V3.10)
    • Nu-Mega Technologies, Inc., Soft-ICE (21) (To load DOS High, Soft Ice must be loaded before HIMEM.SYS)
    • Phar Lap (22) Software, Inc., 386|DOS-Extender (23) Version 3.0
    • Policy Management Systems Corporation (25), Series II (25) Claims Handling System (CHS (25)) Version 2, release 5
    • Power Up! (26) Software Corporation, Calendar Creator Plus (27)
    • Power Up! Software Corporation, Address Book Plus (27)
    • Power Up! Software Corporation, Labels Unlimited (27)
    • Power Up! Software Corporation, Express Publisher (27)
    • Prodigy Services Company, PRODIGY (28) Interactive Personal Service (software V 3.1)
    • Qualitas (29), Inc., 386MAX (29) Version 5.10 (Requires SETVER 386LOAD to version 4.0; DOS and DOS utilities are not properly instanced under Windows 3.0)
    • Qualitas, Inc., BlueMAX (30) Version 5.10 (Requires SETVER 386LOAD to version 4.0; DOS and DOS utilities are not properly instanced under Windows 3.0; Requires utility from Qualitas for EDIT, QBASIC, and BASICA commands to function)
    • Qualitas, Inc., 386MAX Version 5.11
    • Qualitas, Inc., BlueMAX Version 5.11
    • Quantum Computer Services, Inc., America Online (31) Version 1.1
    • Quantum Computer Services Inc., Promenade (32) Version 2.0
    • Quarterdeck Office Systems, QEMM-386 (33) Version 5.12
    • Quarterdeck Office Systems, QRAM (33) Version 1.01
    • Quarterdeck Office Systems, DESQview (33) Version 2.32
    • Rational Systems, Inc., DOS/16M (34)
    • Revelation Technologies, Inc., Advanced Revelation (35) Version 2.1 (users who wish to run Windows, IBM DOS Version 5.00 EMM386.EXE, and Advanced Revelation must use the /ram option)
    • SAS Institute Inc., The SAS (51) System for PC-DOS Version 6.04
    • SoftLogic Solutions, Inc., Software Carousel (36)
    • Sytron (37) Corporation, Sytos Plus (37) File Backup Manager Version 1.21 (Task switching is not possible when running a Sytos Plus Procedure. Task switching is possible at all other times. The Sytos Plus Scheduler will not execute to initiate a Sytos Plus Procedure when operating within the IBM DOS Version 5.00 Shell. The Scheduler will work properly from the command line.)
    • Ventura Software, Ventura Gem 3.0 in Edco
    • Ventura Software, Ventura Windows 3.0
    • Westlake Data Corporation, PathMinder (38) Version 4.11
    • Westlake Data Corporation, PathMinder + (38) Version 1.02
    • Westlake Data Corporation, PC FULLBAK + (38) Version 2.03
    • Westlake Data Corporation, SafetyNet (38) Version 2.0
    • Westlake Data Corporation, DiskMinder (38)
    • Westlake Data Corporation, PathMinder Does Windows (Not compatible with HIMEM.SYS from IBM DOS Version 5.00)
    • WordPerfect Corporation, WordPerfect (39) 5.1 (Must have .EXE date of May 6, 1991 or after)
    • WordPerfect Corporation, DrawPerfect (39) 1.1 (Must have .EXE date of May 6, 1991 or after)
    • WordPerfect Corporation, LetterPerfect (39) 1.0
    • WordStar International, Inc., WordStar (40) 6.0
    • WordStar International, Inc., WordStar Laptop Collection
    • WordStar International, Inc., WordStar Legacy (41)
    • ZSoft Corporation, Publisher's Paintbrush (42), Version 2.0
    • ZSoft Corporation, SoftType (43), Version 1.02
    • ZSoft Corporation, Publisher's Type Foundry (42), Version 1.5
    • ZSoft Corporation, PC Paintbrush Plus (43) for Windows, Version 1.5
    • ZSoft Corporation, PC Paintbrush IV Plus (43), Version 1.01
    IBM DOS Version 5.00 (English language version) has been tested by an independent test laboratory and works compatibly with the following software products (English language versions). IBM has not evaluated these products and makes no comments or judgements about their functions, quality, and performance.
    • Autodesk, Inc., AutoSketch (44) Version 2.0
    • Crosstalk Comm's, Crosstalk XVI (DCA) Version 3.71
    • DAC Software, Inc., DAC-Easy Accounting Version 4.1
    • Fifth Generation Systems, Inc., FastBack Plus Version 2.1
    • Fox Software, Inc., Fox Pro Version 1.02
    • Hayes Microcomputer Products, Smartcom III Version 1.2
    • IBM DisplayWrite Assistant Version 1.0
    • IBM Filing Assistant Version 2.0
    • IBM Writing Assistant Version 2.0
    • Lotus Development Corporation, Lotus 1-2-3 (45) Version 2.2
    • Lotus Development Corporation, Lotus 1-2-3 Version 3.0
    • Lotus Development Corporation, Lotus Symphony (45) Version 2.2
    • Microsoft (46) Corporation, MS (46) BASIC Compiler Version 7.1
    • Microsoft Corporation, MS C Compiler Version 6.0
    • Microsoft Corporation, MS Excel Version 2.1c
    • Microsoft Corporation, MS FORTRAN Compiler Version 5.0
    • Microsoft Corporation, MS Macro Assembler Version 5.1
    • Microsoft Corporation, MS Pascal Compiler Version 4.1
    • Microsoft Corporation, MS Windows (47) Version 3.0
    • Microsoft Corporation, MS Word Version 5.5
    • Microsoft Corporation, MS Word for Windows Version 1.1
    • Microsoft Corporation, MS Works Version 2.0
    • Software Publishing Corporation, Harvard Graphics (48)
    • Software Publishing Corp., Professional File (48) Version 2.01
    • Software Publishing Corp., Professional Write (48) Version 2.21
    • Spinnaker Software Corporation, PFS : First Choice (49) Version 3.02
    • Spinnaker Software Corporation, PFS : First Publisher (49) Version 3.0
    • Symantec Corporation, Q&A (50) Version 3.0
     
     (1) Trademark of 3Com Corporation
     (2) Registered Trademark of Aldus Corporation
     (3) Registered Trademark of Ashton-Tate Corporation
     (4) Registered Trademark of Banyan Systems, Inc.
     (5) Registered Trademark of Borland
     (6) Trademark of Borland
     (7) Trademark of Command Technology Corporation
     (8) Registered Trademark of Computer Associates
           International, Inc.
     (9) Registered Trademark of Enable Software, Inc.
     (10) Registered Trademark of Funk Software, Inc.
     (11) Trademark of Funk Software, Inc.
     (12) Trademark of Golden Bow Systems
     (13) Trademark of Fifth Generation Systems
     (14) Registered Trademark of Micro Focus
     (15) Trademark of Micro Focus (note: COBOL/2 is a Trademark of
          International Business Machines Corporation licensed for
          use by Micro Focus)
     (16) Trademark of Micro Focus
     (17) Registered Trademark of Micrografx, Inc.
     (18) Trademark of Micrografx, Inc.
     (19) Registered Trademark of Microrim
     (20) Registered Trademark of Novell, Inc.
     (21) Trademark of Nu-Mega Technologies, Inc.
     (22) Registered Trademark of Phar-Lap Software, Inc.
     (23) Trademark of Phar Lap Software, Inc.
     (24) Trademark of Microcom, Inc.
     (25) Trademark of Policy Management Systems Corporation
    
     
     (26) Registered Trademark of Power Up! Software Corporation
     (27) Trademark of Power Up! Software Corporation
     (28) Registered Trademark of Prodigy Services Company
     (29) Registered Trademark of Qualitas, Inc.
     (30) Trademark of Qualitas, Inc.
     (31) Registered Trademark of Quantum Computer Services, Inc.
     (32) Trademark of Quantum Computer Services, Inc.
     (33) Trademark of Quarterdeck Office Systems
     (34) Trademark of Rational Systems, Inc.
     (35) Trademark of Revelation Technologies, Inc.
     (36) Registered Trademark of SoftLogic Solutions, Inc.
     (37) Registered Trademark of Sytron Corporation
     (38) Trademark of Westlake Data Corporation
     (39) Registered Trademark of WordPerfect Corporation
     (40) Registered Trademark of WordStar International, Inc.
     (41) Registered Trademark of NBI, Inc.
     (42) Registered Trademark of ZSoft Corporation
     (43) Trademark of ZSoft Corporation
     (44) Registered Trademark of Autodesk, Inc.
     (45) Registered Trademark of Lotus Development Corporation
     (46) Registered Trademark of Microsoft Corporation
     (47) Trademark of Microsoft Corporation
     (48) Registered Trademark of Software Publishing Corporation
     (49) Registered Trademark of Spinnaker Software Corporation
     (50) Trademark of Symantec Corporation
     (51) Registered Trademark of SAS Institute Inc. of Cary,
            North Carolina
     (52) Registered Trademark of Electronic Arts
     (R)  Registered Trademark of International Business Machines
            Corporation
     (TM) Trademark of International Business Machines Corporation
    

    Planning Information

    Circumvention Or Bypass

    A circumvention or a bypass may be provided by IBM to correct a given problem. This corrective action is provided by Central Service operating in Call-Back mode.

    Interim Fix Diskettes

    Interim Fix Diskettes (IFDs) are released to correct a specific problem. The IFDs are released to only the end user having the problem in which the IFD is intended to correct.

    Corrective Service Diskettes (CSDs) will be released at intervals during the period of service for the product. CSDs contain accumulation of all "code-fixes" during that period. CSDs are installed at the customer's location using a CSD Installation Program.

    Corrective Service Diskettes may be obtained from one of the following sources:

    • IBM System Support Center

    CUSTOMER RESPONSIBILITIES

    Customers are expected to perform problem determination procedures and to seek assistance when required. Those end users who have access to technical Coordinators and Registered Technical Advisors are expected to obtain assistance from those sources before contacting IBM with a problem. Customers are expected to furnish additional data when requested to do so by IBM. Customers are also responsible to install Corrective Service Diskettes using procedures supplied by IBM. Technical Coordinators and Technical Advisors or Technical Liaisons working in System Centers are expected to do the following:

    • Determine whether the problem is hardware or software

    • Determine whether the software problem is technical usage suspected defect

    • Identify which software is causing the problem

    • Submit data to IBM for analysis

    • Receive corrective service from IBM

    • Assist the end user in applying corrective service

    WORLD/TRADE SUPPORT

    Analysis of Problem Management Records and the creation of APARs will be done by individual System Centers in each country. APARs will be submitted to level 3 support personnel at Boca Raton, Florida. Corrective Service is provided by NSD upon request by one of the System Centers.

    Customer Responsibilities

    IBM Conditions of Use apply to all Dual Media packages, thus the program in a package may only be used on a single machine at any one time, even though the program may be provided in the package on two different sized media. If a customer wishes to use an IBM Conditions of Use program concurrently on more than one machine at a time, irrespective of the size of the medium, he must acquire that number of program packages equal to the number of concurrent users of the program.

    Packaging

    The Program Package for IBM DOS Version 5.00 and IBM DOS Version 5.00 Upgrade, EMEA Versions, 3.5 inch media - consists of the following:

    • IBM Conditions of Use
    • 3.5-inch double-sided (720KB) diskettes
    • IBM DOS Version 5.00 Getting Started
    • IBM DOS Version 5.00 User's Guide and Reference
    • IBM Keyboards and Code Pages
    • IBM DOS Version 5.00 Service Statement

    IBM DOS Version 5.00 will be made available on 5.25-inch (360 KB) media. This 5.25-inch replacement media will be made available through IBM Representatives and all distribution channels. The replacement diskettes will be available for each national language version of IBM DOS Version 5.00.

    BASICA, XMA2EMS and the LAN compatibility updates (English language only) are contained on supplementary diskettes that will be made available to IBM Representatives and all distribution channels.

    The Program Package for IBM DOS Version 5.00, EMEA English Technical Reference - consists of the following:

    • IBM Conditions of Use
    • IBM DOS Version 5.00 Technical Reference
    • one 3.5-inch double-sided (720KB) diskette
    • one 5.25-inch double-sided (360KB) diskette

    Security, Auditability and Control

    User management is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


    Professional & Technical Services

    Services providing for the efficient installation, implementation and/or integration of this product are available from IBM as either standard or customised offerings.
    Contact your Marketing Representative for the full scope of the available services.


    Charges, Terms & Conditions for Shrink-wrap Package

    Upgrade Charge

    Consult your IBM Marketing Representative.

    A one-time Upgrade Charge is available to customers who have purchased previous versions of IBM PC DOS.

    This charge will be the same for all versions of DOS which are entitled to upgrade to IBM DOS Version 5.00. Owners of the following products will be able to obtain an IBM DOS Version 5.00 Upgrade or a corresponding DUA, in any language.

    Title                                Program Number
    -----------------------------------  --------------
    DOS Version 1.10 (any language)      5604-002
    DOS Version 2.00 (any language)      5604-003
    DOS Version 2.10 (any language)      5604-004
    DOS Version 3.00 (any language)      5604-005
    DOS Version 3.10 (any language)      5604-006
    DOS Version 3.20 (any language)      5604-015
    DOS Version 3.30 (any language)      5604-025
    DOS Version 3.30 ATC (any language)  5775-RCA
    DOS Version 4.00 (any language)      5604-264
    DOS Version 4.00 ATC (any language)  5775-RCA
    

    Proof of Entitlement to Program Upgrade is: the original cover page of the IBM PC DOS User's Guide manual. IBM Personal System/1 owners should use the original front cover of the User's Reference for IBM Personal System/1 Computer.

    Program Upgrades will be available until IBM DOS Version 5.00 is withdrawn from marketing.

    Customers acquiring Disk Operating System (DOS) 5.00 through an upgrade charge will be required to destroy or erase all program material and related documentation of the program for which the upgrade is acquired.

    Terms and Conditions

    This program is available from IBM under the Terms and Conditions for Purchase, and is subject to the Conditions of Use contained in the program package.

    The Conditions of Use authorize the customer to use the program on only one machine at any one time.

    Volume Discount

    Volume discount is available under the Terms and Conditions for IBM Volume Discount. This program will be included into Category A1 of Exhibit CoU-02 and CoUED-02. Program upgrades will be included into Category B1 of Exhibit CoU-02 and CoUED-02.

    The program is eligible for the Customer Fulfilment Option.

    Educational Allowance

    Educational Allowance is available.
    Academic Use Allowance is not available for this program.

    Warranty

    IBM standard warranty of media. Warranty period 3 months (or the period required by local legislation, if greater).

    Distribution and Usage Authorization

    This program and its upgrades are eligible for the Distribution & Usage Authorization for IBM programs. The customer may make copies upon receipt of an Authorization form which designates the program which may be copied and the quantity of copies authorized. Consult your IBM Marketing Representative for the applicable Charges, Terms and Conditions

    Program Services

    Assistance with defect related queries will be provided to registered Customer Technical Support Locations (CTSLs) by the country specified technical support group. Such service will be in accordance with the Service Statement included in the program package, and will be available until the Service End Date, November 30, 1992

    CUSTOMER TECHNICAL SUPPORT LOCATION (CSTL)

    The customer should establish a Customer Technical Support Location (CSTL) to act as the focal point for end-user assistance within the customer's organisation. The CTSL will also be the contact point to IBM for technical queries.


    Announcement Countries

    All European, Middle Eastern and African Countries.


    The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from IBM on request.

    ************ End of Document ************

     

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