IBM Flex System Network Attach Storage Optimized models with x220 or x240 Compute Nodes offer storage expansion and flexibility nodesIBM United States Hardware Announcement 113-041February 26, 2013
IBM Flex System™ is a new category of computing that integrates multiple server architectures, networking, storage, and system management capability into a single system. Offerings in this announcement include:
The IBM Flex System x220 Compute Node is a cost-optimized compute node designed for less demanding workloads and low-density virtualization. The x220 is efficient and equipped with flexible configuration options and advanced management to run a broad range of workloads. The IBM Flex System x240 Compute Node is a high-performance server that offers outstanding performance for virtualization with new levels of CPU performance and memory capacity, and flexible configuration options. For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).  Back to top
Network Attach Storage (NAS) is designed to give users flexible RAID and storage configuration. Combining the IBM Flex System Storage Expansion Node (SEN) with either the IBM Flex System x220 or x240 gives the users the flexibility and ability to meet their onboard storage expansion. The IBM Flex System Storage Expansion Node provides alternative dedicated high-capacity storage to an IBM Flex System Compute Node, expanding the compute nodes capability.
Refer to the IBM ServerProven® web page for a list of supported adapters and operating systems. Visit The IBM Flex System Storage Expansion Node is ideal for a variety of application environments, including:
The IBM Flex System x220 Compute Node is a cost-optimized compute node designed for less demanding workloads and low-density virtualization. The x220 is efficient and equipped with flexible configuration options and advanced management to run a broad range of workloads. The IBM Flex System x240 Compute Node is a high-performance server that offers outstanding performance for virtualization with new levels of CPU performance and memory capacity, and flexible configuration options. It is part of IBM Flex System , a new category of computing that integrates multiple server architectures, networking, storage, and system management capability into a single system that is designed to be easy to deploy and manage. IBM Flex System has full built-in virtualization support of servers, storage, and networking to speed provisioning and increase resiliency. In addition, it supports open industry standards such as operating systems, networking and storage fabrics, virtualization, and system management protocols, to easily fit within existing and future datacenter environments. IBM Flex System is scalable and extendable with multigeneration upgrades to protect and maximize IT investments. Versatile
Easy to use
Optimized performance
Power and cooling
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IBM Flex System Compute NodesCompute nodes typically contain the number and type of microprocessors, memory modules, and hard disk drives that are needed to support a specific workload environment. These nodes use integrated network ports or optional network adapters to connect to external devices through the switches or modules that are installed in the chassis. Note: The network adapters and ports in the nodes must be compatible with the network switches or modules in the chassis. These compute nodes come with Intel Xeon microprocessors and provide the function, reliability, and performance of the X-Architecture® systems in a small form factor design. They support a variety of Microsoft™ Windows™ , Linux™ , and VMware operating systems and are ideally suited for high-performance and virtualized environments such as memory-intensive computing, collaboration, general and mission-critical processing, and enterprise application workloads. All models come with an Integrated Management Module II (IMM2) that connects to the Chassis Management Module to provide the integrated systems-management functions for the node. Flex System x220 and x240 Compute Nodes These Flex System Compute Nodes are high-density, scalable compute nodes that are ideally suited for high-performance and virtualized environments. Each Flex System Compute Node provides support for optional devices, such as:
These Flex System Compute Nodes are supported in the IBM Flex System Enterprise Chassis only. The IBM Flex System Compute Node supports memory mirroring. Chipkill is supported in any mode when x4-based DIMM memory is used. Chipkill memory correction for up to four bits per DIMM helps to keep your server up and running. Standard IBM Flex System Compute Node configuration Model information
Processor CPU CPU Memory/ HDD
Model name Cores speed GT/s power type interface
Xeon
7906-DBx 2xE5-2420 6 1.9 GHz 7.2 95w 2x4 GB H/S SFF
Cache: 15 MB 1333 MHz
Xeon
8737-HBx 2xE5-2640 6 2.5 GHz 7.2 95w 2x8 GB H/S SFF
Cache: 15 MB 1333 MHz
EMEA x = G
Additional features (x220)
IBM Flex System Compute Node servers are designed for high throughput from processor to memory, and to bus I/O. These features, combined with SMP capability and blade-thin density, make the x220 an excellent choice for space-constrained and power-constrained environments used for:
Additional features (x240)
IBM Flex System Compute Node servers are designed for high throughput from processor to memory, and to bus I/O. These features, combined with SMP capability and blade-thin density, make the x240 an excellent choice for space-constrained and power-constrained environments used for:
High-availability and serviceability features
Accessibility by people with disabilitiesA US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at Back to top
IBM Flex System suits multiple delivery models, from highly customizable hardware platforms to a fully integrated and optimized system.
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Single Entity Offerings (SEO)
SEO
Description number
IBM Flex System x220 Compute Node 7906DBU
IBM Flex System x240 Compute Node 8737HBU
Business Partner informationIf you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Back to top
The User's Guide , Maintenance Guide , and Problem Determination and Service Guide , for IBM Flex System Compute Node solutions, in US English versions, are available from Under "Product Support", select " System x® ", and under "Choose your page" select "Documentation." IBM Systems Information Center provide you with a single site where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems information Centers are at Back to top
Global Technology ServicesIBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. System x and BladeCenter support servicesRecommended core technical supportWhen you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It is your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we will help you get started with a core support package that includes:
For more information, visit Back to top
Specified operating environmentPhysical specificationsIBM Flex System x220 Compute Node
7906-DBx
Processor Intel Xeon E5-2420
6 core 95w
Internal speed 1.9 GHz
Maximum memory speed 1333 MHz
CPU interconnect speed 7.2 GT/s
Number standard 2
Maximum 2
L3 cache (full speed) 15 MB
Memory (LP ECC DDR3) 8 GB
DIMMs (Standard) 2 x 4 GB
DIMM sockets 12
Capacity 192 GB1
Mezzanine Card Optional
Standard 0
Maximum 1
Video SVGA
Memory 16 MB
Disk controller SATA
Channels 2
Connector internal 2
Connector external 0
RAID Standard
Internal capacity 2 TB2
Total HDD or SSD bays Up to 2
Management processor Standard
Ethernet controller Dual 1 Gb (standard)
Front access connectors
KVM connector 13
USB connector 1
IBM Flex System x240 Compute Node
8737-HBx
Processor Intel Xeon E5-2640
6 core 95w
Internal speed 2.5 GHz
Maximum memory speed 1333 MHz
CPU interconnect speed 7.2 GT/s
Number standard 2
Maximum 2
L3 cache (full speed) 15 MB
Memory (LP ECC DDR3) 16 GB
DIMMs (Standard) 2 x 8 GB
DIMM sockets 24
Capacity 768 GB1
Mezzanine Card Optional
Standard 0
Maximum (LOM) 1
Video SVGA
Memory 128 MB
Disk controller SAS
Channels 2
Connector internal 2
Connector external 0
RAID Standard
Internal capacity 2 TB2
Total HDD or SSD bays Up to 2
Management processor Standard
Ethernet controller Dual 10Gb (standard)
Front access connectors
KVM connector 13
USB connector 1
For latest information on supported HDD options, visit Video subsystem
Supported IBM Flex System Compute Node video resolutions
Maximum Refresh
Resolution Rate Supported Bpp
640 x 400 60, 72, 75, 85 8, 16, 24
800 x 600 60, 72, 75, 85 8, 16, 24
1024 x 768 60, 72, 75, 85 8, 16, 24
1280 x 1024 60, 75 8, 16, 24
1440 x 900 60, 60 RB 8, 16, 24
1600 x 1200 60, 75 8, 16, 24
1680 x 1050 60, 60 RB 8, 16, 24
Notes:
Dimensions - IBM Flex System Compute Node
ElectricalIBM Flex System Compute Node: 12.2 (nominal) V dc Note: All weights and measurements are approximate. StandardsEquipment approvals and safety
Operating environmentThe IBM Flex System x220 and x240 Compute Nodes complies with ASHRAE Class A3 specifications.
CompatibilityContact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for System x servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations
Planning informationCustomer responsibilitiesThe IBM Flex System Compute Node is designated as customer setup. Customer setup instructions are shipped with each system. Cable ordersAll cables are supplied with the IBM Flex System Compute Node. Depending on the applications, the cables may be fully installed, partially installed (plugged at one end and packaged for shipping), or included as part of a shipment group. PackagingShip Group The system carton contains the system unit and a ship-group kit containing the following documents and CDs:
The Installation and Service Guide on the Product Documentation CD contains the installation, use, and troubleshooting information necessary to use and service the product. SuppliesNone Security, auditability, and controlThe customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Back to top
Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you. Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes. BenefitsIncreased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night. Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM . More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record. Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems. For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit Back to top
IBM Global FinancingYes To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM . In the United States, call 800-IBM-SERV (426-7378), or write to:
Warranty period
Note: For configurations that support the RAID Battery, the RAID battery will be warranted for 1 year effective on its "Date of Installation." All other product warranty terms for the machine remain unchanged. An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed. The following have been designated as consumables, supply items, or structural parts and therefore not covered by this warranty:
Warranty serviceIf required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service. Customer Replaceable Unit (CRU) ServiceIBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine. Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts or features have been designated as Tier 1 CRUs:
On-site ServiceAt IBM's discretion you will receive CRU service or IBM or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used. Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. Calls must be received by 5:00 p.m. local time in order to qualify for NBD service. International Warranty Service (IWS)IWS is available in selected countries or regions. The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased. To determine the eligibility of your machine and to view a list of countries where service is available, visit For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001 . LicensingPrograms included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance servicesServicePac , ServiceSuite , ServiceElect, and ServiceEliteServicePac® , ServiceSuite® , ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement. Warranty service upgradeDuring the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 2 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance serviceIf required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. CRU ServiceIf your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site ServiceIBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance service (ICA)Maintenance services are available for ICA legacy contracts. Alternative service (warranty service upgrades)During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Maintenance serviceIf required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. CRU ServiceIf your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site ServiceIBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Non-IBM parts supportWarranty serviceIBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance servicesUnder certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services. IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. IBM hourly service rate classificationOne Field-installable featuresYes Model conversionsNo Machine installationCustomer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated program license charges applyNo Licensed Machine CodeIBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service. Access to IBM Flex System fix downloads will be granted upon entitlement validation. The terms and conditions for fixes will be covered under the License Agreement for Machine Code, International Program License Agreement, International License Agreement for Non-Warranted Programs and/or other terms provided with the fix, as applicable. Educational allowanceNone Back to top
For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit To locate the web price, search on the feature number in the Search field. IBM Flex System Compute Node
Initial/
MES/
Description SEO Both/
Numbers Support CSU
2xE5-2420, 1.9 GHz 6C, 15 MB 95W 7906DBU Both Yes
2xE5-2640, 2.5 GHz 6C, 15 MB 95W 8737HBU Both Yes
SEO Options: None Maintenance chargesFor additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255). For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343). ServicePac for Warranty and MaintenanceServicePac offerings are valid for models announced in the United States. Visit the following web link for ServicePac information IBM Global FinancingIBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle. Back to top
To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: SE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. TrademarksIBM Flex System, IBM Flex System Manager, PureFlex and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both. IBM, ServerProven, X-Architecture, Express, System x, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Intel Xeon is a trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of useIBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page 
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