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IBM Flex System Network Attach Storage Optimized models with x220 or x240 Compute Nodes offer storage expansion and flexibility nodes

IBM United States Hardware Announcement 113-041
February 26, 2013

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product positioning Product positioning  Order now Order now
Product number Product number


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At a glance
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IBM Flex System™ is a new category of computing that integrates multiple server architectures, networking, storage, and system management capability into a single system.

Offerings in this announcement include:

The IBM Flex System x220 Compute Node is a cost-optimized compute node designed for less demanding workloads and low-density virtualization. The x220 is efficient and equipped with flexible configuration options and advanced management to run a broad range of workloads.

The IBM Flex System x240 Compute Node is a high-performance server that offers outstanding performance for virtualization with new levels of CPU performance and memory capacity, and flexible configuration options.

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).



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Overview
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Network Attach Storage (NAS) is designed to give users flexible RAID and storage configuration. Combining the IBM Flex System Storage Expansion Node (SEN) with either the IBM Flex System x220 or x240 gives the users the flexibility and ability to meet their onboard storage expansion.

The IBM Flex System Storage Expansion Node provides alternative dedicated high-capacity storage to an IBM Flex System Compute Node, expanding the compute nodes capability.

Refer to the IBM ServerProven® web page for a list of supported adapters and operating systems. Visit

http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/flex.html

The IBM Flex System Storage Expansion Node is ideal for a variety of application environments, including:

The IBM Flex System x220 Compute Node is a cost-optimized compute node designed for less demanding workloads and low-density virtualization. The x220 is efficient and equipped with flexible configuration options and advanced management to run a broad range of workloads.

The IBM Flex System x240 Compute Node is a high-performance server that offers outstanding performance for virtualization with new levels of CPU performance and memory capacity, and flexible configuration options. It is part of IBM Flex System , a new category of computing that integrates multiple server architectures, networking, storage, and system management capability into a single system that is designed to be easy to deploy and manage. IBM Flex System has full built-in virtualization support of servers, storage, and networking to speed provisioning and increase resiliency. In addition, it supports open industry standards such as operating systems, networking and storage fabrics, virtualization, and system management protocols, to easily fit within existing and future datacenter environments. IBM Flex System is scalable and extendable with multigeneration upgrades to protect and maximize IT investments.

Versatile

Easy to use

Optimized performance

Power and cooling



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Key prerequisites
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Planned availability date
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March 1, 2013



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Description
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IBM Flex System Compute Nodes

Compute nodes typically contain the number and type of microprocessors, memory modules, and hard disk drives that are needed to support a specific workload environment. These nodes use integrated network ports or optional network adapters to connect to external devices through the switches or modules that are installed in the chassis.

Note: The network adapters and ports in the nodes must be compatible with the network switches or modules in the chassis.

These compute nodes come with Intel Xeon microprocessors and provide the function, reliability, and performance of the X-Architecture® systems in a small form factor design. They support a variety of Microsoft™ Windows™ , Linux™ , and VMware operating systems and are ideally suited for high-performance and virtualized environments such as memory-intensive computing, collaboration, general and mission-critical processing, and enterprise application workloads. All models come with an Integrated Management Module II (IMM2) that connects to the Chassis Management Module to provide the integrated systems-management functions for the node.

Flex System x220 and x240 Compute Nodes

These Flex System Compute Nodes are high-density, scalable compute nodes that are ideally suited for high-performance and virtualized environments.

Each Flex System Compute Node provides support for optional devices, such as:

These Flex System Compute Nodes are supported in the IBM Flex System Enterprise Chassis only.

The IBM Flex System Compute Node supports memory mirroring. Chipkill is supported in any mode when x4-based DIMM memory is used. Chipkill memory correction for up to four bits per DIMM helps to keep your server up and running.

Standard IBM Flex System Compute Node configuration

Model information

 
           Processor      CPU          CPU    Memory/  HDD
 Model     name    Cores speed   GT/s  power  type     interface
 
            Xeon
 7906-DBx  2xE5-2420  6  1.9 GHz  7.2  95w   2x4 GB    H/S SFF
             Cache: 15 MB                    1333 MHz
 
            Xeon
 8737-HBx  2xE5-2640  6  2.5 GHz  7.2  95w   2x8 GB    H/S SFF
             Cache: 15 MB                    1333 MHz
EMEA   x = G

Additional features (x220)

IBM Flex System Compute Node servers are designed for high throughput from processor to memory, and to bus I/O.

These features, combined with SMP capability and blade-thin density, make the x220 an excellent choice for space-constrained and power-constrained environments used for:

Additional features (x240)

IBM Flex System Compute Node servers are designed for high throughput from processor to memory, and to bus I/O.

These features, combined with SMP capability and blade-thin density, make the x240 an excellent choice for space-constrained and power-constrained environments used for:

High-availability and serviceability features

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM Flex System suits multiple delivery models, from highly customizable hardware platforms to a fully integrated and optimized system.



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Product number
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Single Entity Offerings (SEO)
 
                                                              SEO
Description                                                   number
 
IBM Flex System x220 Compute Node                             7906DBU
 
IBM Flex System x240 Compute Node                             8737HBU

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=113-041


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Publications
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The User's Guide , Maintenance Guide , and Problem Determination and Service Guide , for IBM Flex System Compute Node solutions, in US English versions, are available from

https://www-304.ibm.com/systems/support/

Under "Product Support", select " System x® ", and under "Choose your page" select "Documentation."

IBM Systems Information Center provide you with a single site where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems information Centers are at

http://publib14.boulder.ibm.com/infocenter/systems


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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x and BladeCenter support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It is your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we will help you get started with a core support package that includes:

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


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Technical information
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Specified operating environment

Physical specifications

IBM Flex System x220 Compute Node

                                  7906-DBx
 
                                 

  Processor                     Intel Xeon E5-2420
                                  6 core 95w
   Internal speed                 1.9 GHz
   Maximum memory speed           1333 MHz
   CPU interconnect speed         7.2 GT/s
   Number standard                2
   Maximum                        2
   L3 cache (full speed)          15 MB
  Memory (LP ECC DDR3)            8 GB
   DIMMs (Standard)               2 x 4 GB
   DIMM sockets                   12
   Capacity                       192 GB1
  Mezzanine Card                  Optional
    Standard                      0
    Maximum                       1
  Video                           SVGA
   Memory                         16 MB
  Disk controller                 SATA
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Dual 1 Gb (standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

IBM Flex System x240 Compute Node

                                  8737-HBx
 
                                 

  Processor                     Intel Xeon E5-2640
                                  6 core 95w
   Internal speed                 2.5 GHz
   Maximum memory speed           1333 MHz
   CPU interconnect speed         7.2 GT/s
   Number standard                2
   Maximum                        2
   L3 cache (full speed)          15 MB
  Memory (LP ECC DDR3)            16 GB
   DIMMs (Standard)               2 x 8 GB
   DIMM sockets                   24
   Capacity                       768 GB1
  Mezzanine Card                  Optional
    Standard                      0
    Maximum (LOM)                 1
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Dual 10Gb (standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

1 On the x220 the total system memory capacity is based on using 16 GB memory DIMMs. On the x240 the total system memory capacity is based on using 32 GB memory DIMMs.
2 Capacities are based on installation of two 1 TB drives.
3 Use of the IBM Flex System Console Breakout Cable provided with each chassis and sold separately allows connection of standard KVM options.

For latest information on supported HDD options, visit

http://www.ibm.com/servers/eserver/serverproven/compat/us/
Video subsystem
Supported IBM Flex System Compute Node video resolutions
               Maximum Refresh
Resolution     Rate Supported    Bpp
 
 640 x 400     60, 72, 75, 85    8, 16, 24
 800 x 600     60, 72, 75, 85    8, 16, 24
1024 x 768     60, 72, 75, 85    8, 16, 24
1280 x 1024    60, 75            8, 16, 24
1440 x 900     60, 60 RB         8, 16, 24
1600 x 1200    60, 75            8, 16, 24
1680 x 1050    60, 60 RB         8, 16, 24

Notes:

Dimensions - IBM Flex System Compute Node
Electrical

IBM Flex System Compute Node: 12.2 (nominal) V dc

Note: All weights and measurements are approximate.

Standards

Equipment approvals and safety

Operating environment

The IBM Flex System x220 and x240 Compute Nodes complies with ASHRAE Class A3 specifications.

Compatibility

Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for System x servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

Planning information

Customer responsibilities

The IBM Flex System Compute Node is designated as customer setup. Customer setup instructions are shipped with each system.

Cable orders

All cables are supplied with the IBM Flex System Compute Node. Depending on the applications, the cables may be fully installed, partially installed (plugged at one end and packaged for shipping), or included as part of a shipment group.

Packaging

Ship Group

The system carton contains the system unit and a ship-group kit containing the following documents and CDs:

The Installation and Service Guide on the Product Documentation CD contains the installation, use, and troubleshooting information necessary to use and service the product.

Supplies

None

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Terms and conditions
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IBM Global Financing

Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM .

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203

Warranty period

Note: For configurations that support the RAID Battery, the RAID battery will be warranted for 1 year effective on its "Date of Installation." All other product warranty terms for the machine remain unchanged.

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

The following have been designated as consumables, supply items, or structural parts and therefore not covered by this warranty:

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts or features have been designated as Tier 1 CRUs:

On-site Service

At IBM's discretion you will receive CRU service or IBM or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001 .

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac , ServiceSuite , ServiceElect, and ServiceElite

ServicePac® , ServiceSuite® , ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 2 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your machine.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-304.ibm.com/servers/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Access to IBM Flex System fix downloads will be granted upon entitlement validation. The terms and conditions for fixes will be covered under the License Agreement for Machine Code, International Program License Agreement, International License Agreement for Non-Warranted Programs and/or other terms provided with the fix, as applicable.

Educational allowance

None



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Prices
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For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

IBM Flex System Compute Node

 
                                                          Initial/
                                                          MES/
Description                              SEO              Both/         
                                         Numbers          Support  CSU  
 
2xE5-2420, 1.9 GHz 6C, 15 MB 95W         7906DBU          Both     Yes
 
2xE5-2640, 2.5 GHz 6C, 15 MB 95W         8737HBU          Both     Yes
 

SEO Options: None

Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

ServicePac for Warranty and Maintenance

ServicePac offerings are valid for models announced in the United States.

Visit the following web link for ServicePac information

http://www-935.ibm.com/services/us/its/html/servicepac_americas.html

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM Flex System, IBM Flex System Manager, PureFlex and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, ServerProven, X-Architecture, Express, System x, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel Xeon is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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