New capabilities of IBM SPSS Modeler V17.0, IBM SPSS Collaboration and Deployment Services V7.0, and IBM SPSS Analytic Server V2.0 enable organizations to bring better predictive intelligence to decisions at the point of impact

IBM Japan Software Announcement JP15-0051
March 3, 2015

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberAP distributionAP distribution
PublicationsPublications 


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At a glance
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IBM® SPSS® provides a comprehensive predictive analytics platform for a holistic approach to predictive analytics. IBM SPSS Modeler V17.0, IBM SPSS Collaboration and Deployment Services V7.0, and IBM SPSS Analytic Server V2.0 work together to bring predictive intelligence to decisions made by individuals, groups, systems, and the enterprise.

SPSS Modeler V17.0:

  • Provides flexibility to leverage multiple environments for predictive analytics, including cloud, on-premises, or hybrid.
  • Enables users to discover patterns and trends in structured, unstructured, and geospatial data, using a unique visual interface supported by statistical algorithms.
  • Uses various data sources, such as data warehouse, database, Hadoop, and flat files, and can analyze structured (age, price, product, location) or unstructured (text, emails, social media) data.
  • Offers an extensive range of analytics to address a variety of business problems; uses analytics ranging from descriptive analytics to advanced algorithms, including automated modeling, text analytics, entity analytics, social network analysis, decision management, and optimization.
  • Includes the ability to combine and optimize predictive scores and business rules to affect those decisions that can directly increase revenues and customer loyalty; prevents threats, mitigates risk of fraud, or reduce cost.
  • Deploys to operational systems to maximize the impact of predictive analytics across an organization.
  • Supports the interaction between expert analysts and business users.

SPSS Collaboration and Deployment Services supports SPSS Modeler and the broader family of IBM SPSS products with a secure, collaborative framework for automation and controlled deployment. SPSS Analytic Server provides SPSS Modeler users with the ability to leverage big data environments such as IBM InfoSphere® BigInsights™ and Hadoop for predictive analytics at scale.



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Overview
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IBM SPSS Modeler V17.0 enables organizations to build predictive models, which allow them to improve their business process. SPSS Modeler V17.0 can help people or systems make the right decisions each time by combining and integrating predictive analytics, rules, scoring, and optimization techniques into an organization's processes, delivering recommended actions at the point of impact.

SPSS Modeler V17.0 adds the following features and benefits:

  • Extends the value of big data by supporting new and improved algorithms
  • Enhances geospatial data preparation, visualization, and analysis techniques that widens the scope of application available
  • Embeds analytics deeper into the enterprise with flexible deployment options

IBM SPSS Collaboration and Deployment Services V7.0 provides a secure, collaborative foundation for SPSS Modeler and the broader SPSS product set. It allows for automation and deployment, and supports a disciplined approach to analytics across business users, functional areas, and the enterprise.

SPSS Collaboration and Deployment Services V7.0 adds the following features and benefits to make it easier to embed analytics deeper into the enterprise:

  • More flexible scoring configurations
  • Multifactor authentication for better security
  • Analytic data view enhancements to make data access easier

IBM SPSS Analytic Server V2.0 provides the ability for SPSS Modeler to leverage big data environments for predictive analytics.

SPSS Analytic Server V2.0 adds the following features and benefits to help SPSS Modeler extend the value of big data further:

  • Support for additional data types and Hadoop distributions
  • Easier installation, configuration, and administration to make big data more accessible


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Key prerequisites
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For details, refer to the Software requirements section.



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Planned availability date
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  • March 3, 2015: Electronic delivery
  • March 10, 2015: General availability


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Description
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IBM SPSS Modeler V17.0 is a comprehensive predictive analytics platform, designed to bring predictive intelligence to decisions made by individuals, groups, systems, and the enterprise. SPSS Modeler V17.0 offers a range of advanced algorithms and techniques, including text analytics, entity analytics, decision management, and optimization. SPSS Modeler V17.0 is supported by complementary products, such as IBM SPSS Collaboration and Deployment Services V7.0 and IBM Analytic Server V2.0, that extend its depth and breadth of functionality.

SPSS Modeler V17.0 can scale from desktop deployments to integration within operational systems, enabling organizations to improve their business process and help people or systems consistently make the right decisions to deliver recommended actions at the point of impact. The result is a rapid return on investment and the ability to proactively, and repeatedly reduce costs and increase productivity.

Highlights of SPSS Modeler V17.0 include:

  • Expanded big data analytics
  • Geospatial analytics
  • Deeper embedded analytics
  • Flexible deployment

Expanded big data analytics

The broad capabilities of SPSS Modeler V17.0 continue to be refined to help analysts better leverage their organization's big data. SPSS Modeler V17.0 includes new and improved techniques developed specifically for big data applications such as a priori association rules, temporal causal modeling, a new spatio-temporal prediction engine, and a new scalable two-step clustering engine. All of this is to better support scalable analytics for organizations looking for solutions to their big data challenges.

IBM SPSS Analytic Server supports big data capabilities and the latest release extends them by supporting additional data sources such as Apache Cassandra, MongoDB, and Oracle NoSQL as well as additional Hadoop distributions such as IBM InfoSphere BigInsights V3.x, Cloudera 5.x, Hortonworks 2.x, MapR 4.x, and Apache 2.x.

Geospatial analytics

Organizations are constantly looking for ways to make sense of their time and location data. SPSS Modeler V17.0 introduces new geospatial analytics capabilities, which helps analysts in the areas of data preparation, visualization, and model accuracy. This allows organizations to leverage location data in a much more interactive and dynamic way than previously possible.

These geospatial analytics are extended to big data sources with SPSS Analytic Server.

Deeper embedded analytics

The open architecture of SPSS Modeler has always been a draw for many organizations. The ability to deploy and embed into enterprise applications is something that helps make SPSS Modeler so powerful. SPSS Modeler V17.0 provides a powerful, yet easy-to-use Java™ API meant for developers to create custom applications.

SPSS Collaboration and Deployment Services V7.0 provides a foundation for security, collaboration, and automation to promote best practices, foster analytical team work, and amplify the value of predictive analytics with integrated deployment capabilities.

SPSS Collaboration and Deployment Services V7.0 also adds additional scoring capabilities that make deployment easier and more predictable. For example, organizations using Real Time Scoring applications can evaluate new models against their existing models by configuring each model to receive a percentage of incoming requests. The results of each model can then be compared to determine the relative performance of each in the real world environment. Multifactor authentication is a new feature that tightens security while enhancements to the analytic data view make it easier to leverage IBM Operational Decision Management data alongside predicted outcomes to support better decisions.

Flexible deployment

Organizations are faced with a wide array of unique challenges in their markets as well as their competitive landscapes. SPSS Modeler V17.0 is designed to offer a variety of flexible deployment options for organizations with differing needs including on-premises, cloud, and hybrid models for their analytics requirements. Organizations have more choices than ever before to adopt predictive analytics.

SPSS Modeler is now available in four editions:

  • IBM SPSS Modeler Gold: Enables organizations to build predictive models to improve business processes and help people or systems make the right decisions each time. It combines and integrates predictive analytics, rules, scoring, and optimization techniques to deliver recommended actions at the point of impact. And with SPSS Modeler Gold on Cloud V17.0, these capabilities are also now available as a web-based monthly subscription service.
  • IBM SPSS Modeler Premium: Offers a range of advanced algorithms and capabilities, including text analytics, entity analytics, social network analysis, and automated modeling and preparation techniques to address a multitude of business problems and analytic requirements on almost any type of data.
  • IBM SPSS Modeler Professional: Includes a range of advanced algorithms, data manipulation, and automated modeling and preparation techniques to build predictive models and uncover hidden patterns in structured data.
  • IBM SPSS Modeler Personal: Is a desktop only edition for individuals to access, manipulate, and edit data using advanced data preparation; and to build predictive models that identify patterns and trends in structured data that can help you deliver better business outcomes.

SPSS Modeler V17.0 helps organizations to go beyond traditional data mining. Its broad range of analytics and deployment capabilities enable you to integrate analytic techniques into business systems so that organizations can:

  • Use the strengths and analytics of various databases on the market.
  • Exploit SPSS Modeler V17.0 to help prepare, cleanse, and transform data for the best possible analytics.
  • Use an array of prebuilt algorithms to visually and intuitively create predictive models.
  • Offer constraint-based optimization techniques.
  • Automate and apply scoring, and deploy and distribute scores across the enterprise.
  • Improve efforts in the area of compliance, governance, and speed by building enterprise-wide business rules through integration with Operational Decision Management.

With the addition of SPSS Collaboration and Deployment Service V7.0 and SPSS Analytic Server V2.0, organizations can realize a sophisticated, enterprise-scale platform for creating and deploying predictive intelligence into the decision-making process to realize better results across functions as diverse as marketing, operations, finance, human resource, and industries as varied as insurance, banking, government, retail, and more.



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Reference information
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For more information regarding SPSS Modeler, refer to Software Announcement JP14-0538, dated October 21, 2014, and Software Announcement JP13-0632, dated October 29, 2013.

For more information regarding IBM SPSS Analytic Server, refer to Software Announcement JP13-0251, dated May 28, 2013.

For more information regarding IBM SPSS Collaboration and Deployment Services, refer to Software Announcement JP13-0611, dated October 29, 2013.



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Program number
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Program number VRM Program name
5725-A64 17.0 IBM SPSS Modeler Desktop
5725-A65 17.0 IBM SPSS Modeler Server
5725-A72 7.0 IBM Collaboration and Deployment Services
5725-L19 2.0 IBM SPSS Analytic Server


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage



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Publications
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No publications are shipped with these programs.

The IBM Publications Center portal is located at

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

IBM Redbooks®

Additional information regarding these products may be found by referencing the following IBM Redbooks

http://publib-b.boulder.ibm.com/abstracts/redp4710.html?Open


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Technical information
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Specified operating environment

Hardware requirements

The most current information regarding SPSS Modeler V17.0 hardware requirements can be found at

http://www-01.ibm.com/software/analytics/spss/products/modeler/requirements.html

The most current information regarding SPSS Collaboration and Deployment V7.0 hardware requirements can be found at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/prereqsForProduct.html

The most current information regarding SPSS Analytic Server V2.0 hardware requirements can be found at

http://pic.dhe.ibm.com/infocenter/prodguid/v1r0/clarity/index.jsp
Software requirements

The most current information regarding software requirements can be found at

http://www-01.ibm.com/software/analytics/spss/products/modeler/requirements.html

The most current information regarding SPSS Collaboration and Deployment V7.0 hardware requirements can be found at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/prereqsForProduct.html

The most current information regarding SPSS Analytic Server V2.0 hardware requirements can be found at

http://pic.dhe.ibm.com/infocenter/prodguid/v1r0/clarity/index.jsp

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

IBM SPSS Modeler V17.0 media packs

Description Part number
   
IBM SPSS Modeler  
IBM SPSS Modeler Professional V17.0 Microsoft™ Windows™ Multilingual Media Pack B903GML
IBM SPSS Modeler Premium V17.0 Microsoft Windows Multilingual Media Pack B903HML
IBM SPSS Modeler Personal V17.0 Microsoft Windows Multilingual Media Pack B903IML
IBM SPSS Modeler Premium Japanese Language Extractor V17.0 Microsoft Windows Japanese Media Pack B903JJA
IBM SPSS Modeler Server Professional V17.0 Multiplatform Multilingual Media Pack B903KML
IBM SPSS Modeler Server Premium V17.0 Multiplatform Multilingual Media Pack B903LML
IBM SPSS Modeler Server Premium Japanese Language Extractor V17.0 Microsoft Windows Japanese Media Pack B9046JA
IBM SPSS Modeler Premium Entity Analytics Unleashed V17.0 Microsoft Windows Multilingual Media Pack B903NML
IBM SPSS Modeler Server Premium Entity Analytics Unleashed V17.0 Multiplatform Multilingual Media Pack B903PML
IBM SPSS Modeler Gold V17.0 Microsoft Windows Multilingual Media Pack B903QML
IBM SPSS Modeler Gold Keyless V17.0 Microsoft Windows Media Pack B903RML
IBM SPSS Modeler Server Gold V17.0 Multiplatform Multilingual Media Pack B903SML
IBM SPSS Analytic Server  
IBM SPSS Analytic Server Hadoop Pushback B9044EN
IBM SPSS Collaboration and Deployment Services  
IBM SPSS Collaboration and Deployment Services V7.0 Multiplatform Multilingual Media Pack B903DML
IBM SPSS Collaboration and Deployment Services Scoring V7.0 Multiplatform Multilingual Media Pack B903EML


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio
To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit
http://www.ibm.com/partnerworld/wps/bplocator/

Product group: SPSS

Program number Program name
5725-A64 IBM SPSS Modeler Desktop
5725-A65 IBM SPSS Modeler Server
5725-A72 IBM Collaboration and Deployment Services
5725-L19 IBM SPSS Analytic Server

Product category: Business Analytics

Passport Advantage

IBM SPSS Modeler Desktop V17.0

New part description Part number
IBM SPSS Modeler Personal Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months D1E1ILL
IBM SPSS Modeler Personal Authorized User Subsequent Fixed Term License + SW Subscription & Support 12 Months E0L0FLL
IBM SPSS Modeler Personal Authorized User License + SW Subscription & Support 12 Months D1E1JLL
IBM SPSS Modeler Personal Authorized User Annual SW Subscription & Support Renewal E0L0GLL
IBM SPSS Modeler Personal Authorized User SW Subscription & Support Reinstatement 12 Months D1E1KLL

IBM SPSS Modeler Desktop V17.0 renamed existing parts

Description new part name Part number Previous part name
IBM SPSS Modeler Gold Keyless Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months D10MSLL IBM SPSS Modeler Gold Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless Authorized User Subsequent Fixed Term License + SW Subscription & Support 12 Months E0I2SLL IBM SPSS Modeler Gold Authorized User Subsequent Fixed Term License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless Authorized User License + SW Subscription & Support 12 Months D10N2LL IBM SPSS Modeler Gold Authorized User License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless Authorized User Annual SW Subscription & Support Renewal E0I31LL IBM SPSS Modeler Gold Authorized User Annual SW Subscription & Support Renewal
IBM SPSS Modeler Gold Keyless Authorized User SW Subscription & Support Reinstatement 12 Months D10N3LL IBM SPSS Modeler Gold Authorized User SW Subscription & Support Reinstatement 12 Months
IBM SPSS Modeler Gold Keyless Authorized User from Modeler Premium Authorized User Trade Up License + SW Subscription & Support 12 Months D10NILL IBM SPSS Modeler Gold Authorized User from Modeler Premium Authorized User Trade Up License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless for zEnterprise® BladeCenter Extension and Linux™ on System z® Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months D10MTLL IBM SPSS Modeler Gold for zEnterprise BladeCenter Extension and Linux on System z Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless for zEnterprise BladeCenter Extension and Linux on System z Authorized User Subsequent Fixed Term License + SW Subscription & Support 12 Months E0I2TLL IBM SPSS Modeler Gold for zEnterprise BladeCenter Extension and Linux on System z Authorized User Subsequent Fixed Term License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless for zEnterprise BladeCenter Extension and Linux on System z Authorized User License + SW Subscription & Support 12 Months D10N4LL IBM SPSS Modeler Gold for zEnterprise BladeCenter Extension and Linux on System z Authorized User License + SW Subscription & Support 12 Months
IBM SPSS Modeler Gold Keyless for zEnterprise BladeCenter Extension and Linux on System z Authorized User Annual SW Subscription & Support Renewal E0I32LL IBM SPSS Modeler Gold for zEnterprise BladeCenter Extension and Linux on System z Authorized User Annual SW Subscription & Support Renewal
IBM SPSS Modeler Gold Keyless for zEnterprise BladeCenter Extension and Linux on System z Authorized User SW Subscription & Support Reinstatement 12 Months D10N5LL IBM SPSS Modeler Gold for zEnterprise BladeCenter Extension and Linux on System z Authorized User SW Subscription & Support Reinstatement 12 Months
IBM SPSS Modeler Gold Keyless Authorized User from Modeler Premium for zEnterprise BladeCenter Extension and Linux on System z Authorized User Trade Up License + SW Subscription & Support 12 Months D10N6LL IBM SPSS Modeler Gold Authorized User from Modeler Premium for zEnterprise BladeCenter Extension and Linux on System z Authorized User Trade Up License + SW Subscription & Support 12 Months
Passport Advantage trade up

You must have previously acquired a licenses for the following precursor products to be eligible to acquire an equivalent license s of the trade-up products.

IBM SPSS Modeler Desktop V17.0 (5725-A64) new trade-up parts

Precursor product Trade-up product Trade-up part number
IBM SPSS Modeler Personal Authorized User Trade Up License + SW Subscription & Support 12 Months IBM SPSS Modeler Professional Authorized User D1E1QLL

Customers must have current active Software Subscription and Support in place for all of the licenses that will be given up by the use of the trade-up parts. Those customers with lapsed support need to reinstate their S&S contracts to be eligible for trade-ups.

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Description Part number
IBM SPSS Modeler  
IBM SPSS Modeler Professional V17.0 Microsoft Windows Multilingual Media Pack B903GML
IBM SPSS Modeler Premium V17.0 Microsoft Windows Multilingual Media Pack B903HML
IBM SPSS Modeler Personal V17.0 Microsoft Windows Multilingual Media Pack B903IML
IBM SPSS Modeler Premium Japanese Language Extractor V17.0 Microsoft Windows Japanese Media Pack B903JJA
IBM SPSS Modeler Server Professional V17.0 Multiplatform Multilingual Media Pack B903KML
IBM SPSS Modeler Server Premium V17.0 Multiplatform Multilingual Media Pack B903LML
IBM SPSS Modeler Server Premium Japanese Language Extractor V17.0 Microsoft Windows Japanese Media Pack B9046JA
IBM SPSS Modeler Premium Entity Analytics Unleashed V17.0 Microsoft Windows Multilingual Media Pack B903NML
IBM SPSS Modeler Server Premium Entity Analytics Unleashed V17.0 Multiplatform Multilingual Media Pack B903PML
IBM SPSS Modeler Gold V17.0 Microsoft Windows Multilingual Media Pack B903QML
IBM SPSS Modeler Gold Keyless V17.0 Microsoft Windows Media Pack B903RML
IBM SPSS Modeler Server Gold V17.0 Multiplatform Multilingual Media Pack B903SML
IBM SPSS Analytic Server  
IBM SPSS Analytic Server Hadoop Pushback B9044EN
IBM SPSS Collaboration and Deployment Services  
IBM SPSS Collaboration and Deployment Services V7.0 Multiplatform Multilingual Media Pack B903DML
IBM SPSS Collaboration and Deployment Services Scoring V7.0 Multiplatform Multilingual Media Pack B903EML

The following image is included only in the IBM SPSS Modeler Server Gold 17.0 Linux x86-64 Multilingual eAssembly, not in the media pack: IBM SPSS Modeler Server Gold Pattern Linux x86-64 English

Charge metric

Program name PID number Charge metric
IBM SPSS Modeler Desktop 5725-A64 Authorized User
    Concurrent User
    Processor Value Unit
IBM SPSS Modeler Server 5725-A65 Authorized User
    Concurrent User
    Processor Value Unit
IBM Collaboration and Deployment Services 5725-A72 Authorized User
    Concurrent User
    Processor Value Unit
IBM SPSS Analytic Server 5725-L19 Resource Value Unit


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage.

Licensing

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Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes assistance , as well as access to updates, releases, and versions of the program as long as support is in effect.

Program technical support

Technical and license key support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

License Information number

IBM SPSS Modeler Desktop V17.0
IBM SPSS Modeler Client L-JKAN-9QRSYD
IBM SPSS Modeler Client Entity Analytics Unleashed L-JKAN-9QRT8P
IBM SPSS Modeler Server L-JKAN-9QRT4Z
IBM SPSS Modeler Server Entity Analytics Unleashed L-JKAN-9QRT96
IBM SPSS Modeler Client Premium Japanese Language Extractor L-JKAN-9QRT4C
IBM SPSS Modeler Server Premium Japanese Language Extractor L-JKAN-9QRT7P
IBM SPSS Analytic Server V2.0  
IBM SPSS Analytic Server L-JKAN-9QRQ5J
IBM SPSS Collaboration and Deployment Services V7.0  
IBM SPSS Collaboration and Deployment Services stack license for L-JKAN-9QDRUF
IBM SPSS Collaboration and Deployment Services  
IBM SPSS Collaboration and Deployment Services Deployment Manager  
IBM SPSS Collaboration and Deployment Services Deployment Portal  
IBM SPSS Collaboration and Deployment Services - Scoring  
IBM SPSS Collaboration and Deployment Services Scoring and Real-Time scoring L-JKAN-9QDRTL

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage



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AP distribution
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Country/Region Announced
AP IOT
ASEAN * Yes
India/South Asia ** Yes
Australia Yes
Hong Kong Yes
Macao Yes
New Zealand Yes
People's Republic of China Yes
South Korea Yes
Taiwan Yes
Japan IOT
Japan Yes

* Brunei Darussalam, Cambodia, Indonesia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, Timor-Leste, and Vietnam

** Bangladesh, Bhutan, India, Maldives, Nepal, and Sri Lanka

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