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IBM Intelligent City Planning and Operations on Cloud helps cities increase revenue by identifying unlicensed businesses

IBM United States Software Announcement 213-060
February 19, 2013

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number


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At a glance
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IBM® Intelligent City Planning and Operations on Cloud:



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Overview
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Cities and regional governments face the dual challenges of providing improved services to citizens and businesses while reducing the burden on citizens. Cities must ensure tax revenue is collected fairly and consistently. In addition, cities must ensure that services are provided to citizens with the least disruption to their daily lives. In the austere economic times facing many cities today, it is also crucial for agencies to reduce their internal operation costs.

IBM Intelligent City Planning and Operations on Cloud is designed to help cities reduce their costs by streamlining operations and planning processes. In addition, IBM Intelligent City Planning and Operations on Cloud helps cities identify sources of missed revenue as well as unnecessary costs that cities can reclaim to improve their income.

With IBM Intelligent City Planning and Operations, city organizations can analyze data from multiple data sources in order to identify unlicensed businesses, which can help achieve the following benefits:

Whether a city is growing rapidly or struggling with budgetary restrictions, or both, IBM Intelligent City Planning and Operation on Cloud helps city governments optimize their business and citizen services.



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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Description
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IBM Intelligent City Planning and Operations on Cloud is designed to allow cities to visualize and review information concerning businesses from multiple data sources. This allows analysts to identify patterns that help identify businesses operating in the city without the proper licensing. In addition, once patterns are identified, they may be saved and reused in future searches. IBM Intelligent City Planning and Operations can then be configured to map the resulting incidences of improperly licensed businesses on a map of the city to assist investigators in identifying geo-spatial patterns of incidents allowing the city to prioritize resources needed to resolve the issues. The geo-spatial analysis also allows cities to properly target activities aimed at reducing improperly licensed businesses, such as advertising campaigns. Once a potential violation is identified, standard operating procedures selected by the city will coordinate the resolution to ensure fair, consistent, and complete investigation. Finally, executive status views will allow city managers to monitor performance of efforts to resolve unlicensed business violations.

To support the analysis, data can be presented in a number of ways including:

This flexible data approach, which may require some configuration depending upon the data source, helps enable the investigations team to respond to the time-critical requirements of fraud, thereby, helping make investigations more efficient. The results of such investigations may guide the city as to which internal IT and operational controls can be tightened to help disrupt and potentially prevent future fraud attacks.

Cities must provide expanding services to their citizens while reducing the burden they place on citizens in the form of taxes and process. IBM Intelligent City Planning and Operations helps cities to control costs and increase revenue by streamlining business operations, improving coordination across departments in the city, assisting with planning, and using business analytics to identify sources of missed revenue.

IBM Intelligent City Planning and Operations is designed to help cities identify unlicensed business in order to claim license and tax revenue, and to ensure businesses have proper oversight. The following features support this:



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Product positioning
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IBM Intelligent City Planning and Operations on Cloud is just one of the IBM Smarter Cities® solutions designed to help make cities and government operate more effectively and efficiently -- essentially smarter. Intelligent City Planning and Operations on Cloud focuses on enhancing the efficiency and effectiveness of the business operations in the city.

IBM offers a suite of Smarter Cities and government solutions that can help cities and government agencies:



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Reference information
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For information about IBM Intelligent City Planning and Operations V1.5, refer to Software Announcement 213-027, dated January 29, 2013 .

For information about IBM Intelligent Operations Center, refer to Software Announcement 212-250, dated July 03, 2012 .



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Program number
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Program
number      VRM      Program name

5725-K62    SaaS     IBM Intelligent City Planning and Operations
                     on Cloud


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Education support
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The IBM Software Training team offers a portfolio of education services to help you and IBM Business Partners successfully deploy IBM Intelligent Planning and Operations offering to achieve the maximum benefit. Education is a key component to ensuring software success.

IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers and expert instructors, and flexible time and cost saving training options.

The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information. IBM Software Training provides training for the entire IBM software portfolio that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let you work with fully functional versions of the software to round out your training experience.

Several training options are available, including instructor-led classroom offerings, virtual (online) classes, and self-paced training that lets you train from your office.

For course descriptions, locations, and availability dates, visit

http://www.ibm.com/training/

Select Training search - global and search for Intelligent Operations and Planning or call 800-IBM-TEACH (800-426-8322).



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No printed publications are shipped with this product.



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Technical information
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Specified operating environment

Hardware requirements

Server hardware requirements

IBM Intelligent City Planning and Operations on Cloud is accessed via the Internet. No customer maintained servers are required beyond the user desktop machines used to access the service.

Desktop hardware requirements

Recommended hardware specifications to support the Standard User role

Recommended hardware requirements to support the Premium User role

Software requirements

Supported server operating systems

IBM Intelligent City Planning and Operations on Cloud is accessed via the Internet. No customer maintained servers are required beyond the user desktop machines used to access the service.

Supported desktop operating systems

Supported virtual machine environments

Additional requirements

Planning information

Packaging

IBM Intelligent City Planning and Operations on Cloud is accessed via the Internet. There are no physical or electronic deliverables.

Security, auditability, and control

IBM Intelligent City Planning and Operations on Cloud uses the security and auditability features of the host operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product group:  Smarter Physical Infrastructure
 
Product      Product
identifier   identifier description
     
5725-K62     IBM Intelligent City Planning and Operations
                  on Cloud
 
Product category:  Smarter Cities
Charge metric
 
Program name                                 Charge metric
 
IBM Intelligent City Planning
and Operations on Cloud                      Concurrent User

Licensing metric definitions

Concurrent User

Concurrent User is a unit of measure by which the IBM SaaS can be obtained. A Concurrent User is a person who is accessing the IBM SaaS at any particular point in time. Regardless of whether the person is simultaneously accessing the IBM SaaS multiple times, the person counts only as a single Concurrent User. Customer must obtain entitlements for the maximum number of Concurrent Users simultaneously accessing the IBM SaaS in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means during the measurement period specified in customer's Proof of Entitlement (PoE) or Transaction Document.

Passport Advantage

5725-K62   IBM Intelligent City Planning and Operations
           on Cloud
  
Feature                                                    Part
Program name/Description                                   number

IBM Intelligent City Planning and Operations Premium User  D0YKMLL
on IBM SmartCloud™ Concurrent User per Month
 
IBM Intelligent City Planning and Operations Premium User  D0YKNLL
on IBM SmartCloud Daily Fee for Partial Month
 
IBM Intelligent City Planning and Operations Standard User D0YKPLL
on IBM SmartCloud Concurrent User per Month
 
IBM Intelligent City Planning and Operations Standard User D0YKQLL
on IBM SmartCloud Daily Fee for Partial Month 
 
IBM Intelligent City Planning and Operations License and   D0YK9LL
Tax Investigator on IBM SmartCloud Concurrent User
per Month
 
IBM Intelligent City Planning and Operations License and   D0YKALL
Tax Investigator on IBM SmartCloud Daily Fee for
Partial Month


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use Agreement.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use agreement govern your use of this offering.

Technical Support

Technical Support is provided for the IBM SaaS and Enabling Software, as applicable, during the Subscription Period. Any enhancements, updates and other materials provided by IBM as part of any such Technical Support are considered to be part of the IBM SaaS or Enabling Software, as applicable, and, therefore, governed by these Terms of Use Technical Support is included with the IBM SaaS and is not available as a separate offering.

Refer to additional technical support information in the IBM Software as a Service Terms of Use document for the program.

Terms of Use

The program's Terms of Use document is available on the IBM Software as a Service Terms of Use website

http://www.ibm.com/software/sla/sladb.nsf/sla/tou
Limited warranty applies

No

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

For more financing information, visit

http://www.ibm.com/financing
Trademarks

IBM SmartCloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, i2, Smarter Cities and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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