IBM System Storage EXN3200 Model 306 SATA Expansion Unit provides storage for IBM System Storage N series PCIe systems

IBM United States Hardware Announcement 112-200
November 13, 2012

Table of contents

Overview Publications Key prerequisites Technical information Planned availability date Terms and conditions Description Pricing Product number Order now

Overview

IBM® System Storage® EXN3200 Model 306 SATA Expansion Unit is a 4U high density SATA enclosure for attachment to PCIe-based N series systems with SAS ports. The EXN3200 ships with 48 disk drives per unit.

The EXN3200 is a disk storage expansion unit for mounting in any industry standard 19-inch rack. The EXN3200 provides low-cost, high-capacity SAS disk storage for the IBM N series system storage family.

The EXN3200 must be ordered with a full complement of disks.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

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Key prerequisites

The IBM System Storage EXN3200 Model 306 SATA Expansion Unit requires the appropriate cables for attachment to an N series system or to another storage controller.

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Planned availability date

December 7, 2012

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Description

IBM System Storage EXN3200 Model 306 SATA Expansion Unit is a 4U, high-density SATA enclosure for attachment to PCIe-based N series systems with SAS ports that can hold up to 48 disk drives per unit.

The EXN3200 is a 4U disk storage expansion unit that must be mounted in an industry standard 19-inch rack. It may be attached to N series N6240, N6270, or N7950T systems.

The EXN3200 contains:

• Four redundant, hot-pluggable, integrated power supplies and cooling fans
• Dual redundant disk expansion unit switched controllers
• 48 hard disk drives
• Diagnostic and status LEDs

The EXN3200 must be ordered with a full complement of disks. Disk drives ordered with the EXN3200 will be shipped separately from the EXN3200 shelf, and must be installed once at the customer's location. Disk drives are 3 TB physical capacity and must be ordered as feature number 4922 of the EXN3200.

Section 508 of the US Rehabilitation Act

U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

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Product number

Description                      Machine  Model      Feature

EXN3200 SATA Expansion Unit      2857     306
 
0.5 m SAS QSFP-QSFP Cable                            2052
2.0 m SAS QSFP-QSFP Cable                            2053
5.0 m SAS QSFP-QSFP Cable                            2054
0.5 m SAS RJ45 ACP Cable                             2063
2.0 m SAS RJ45 ACP Cable                             2064
5.0 m SAS RJ45 ACP Cable                             2065
 
3 TB Disk Drives - Quantity 2                        4922
 
Power Cords:
 Power Cord, Rack                                    9000
 Power Cord, Cont. Europe                            9001
 Power Cord, UK                                      9002
 Power Cord, Japan                                   9003
 Power Cord, North America                           9004
 Power Cord, Australia/N.Z.                          9005
 Power Cord, Switzerland                             9006
 Power Cord, Argentina                               9007
 Power Cord, China                                   9008
 Power Cord, Denmark                                 9009
 Power Cord, India/S.Africa                          9010
 Power Cord, Israel                                  9011
 Power Cord, Italy                                   9012
 Power Cord, N.America 250V                          9013
 Power Cord, Brazil                                  9014
 Power Cord, Taiwan                                  9015
 Power Cord, Taiwan 250V                             9016
 
 Top of 42U Rack Indicator                           9020
 
Installation:
 Plant install in 2101 rack                          9201
 Field install rack mount kit                        9202
 
 MES Bulk Ordering                                   9555
 
Port/loop counts:
 SAS Stack Identifier                                9562
 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=112-200

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Publications

The following publications are shipped with the product. Additional copies will be available immediately.

                                   Order
Title                              number

Shipped in hardcopy:
 
IBM System Storage EXN3200         GC27-4217
 Installation and Setup Instructions
 
On CD-ROM, all above, and:
 
IBM System Storage EXN3200         SC27-4215
 Storage Expansion Unit
 Hardware and Service Guide
 
IBM System Storage Universal SAS   GC27-3919
 And ACP Cabling Guide
 
On the web, all above, and:
 
IBM System Storage N series        GA32-0543
 Introduction and Planning Guide
 

The above publications are available on the N series support website

http://www.ibm.com/storage/support/nseries

Publications are only available for download for existing IBM N series customers who have registered their N series products on the N series support site.

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Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

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Technical information

Specified operating environment

Physical specifications

• Width: 447.2 mm (17.6 in)
• Depth: 685.13 mm (26.97 in)
• Height: 174.8 mm (6.88 in)
• Weight: 65.77 kg (145 lb)
• Weight (minimum configuration, 8 HDDs): 36.74 kg (81 lb)
• Weight (maximum configuration, 48 HDDs): 65.77 kg (145 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Standards

Safety

• CAN/CSA-C22.2 60950-1-07/UL60950-1 Second Edition
• EN60825-1
• EN60825-2
• EN 60950-1:2001\IEC 60950-1 Second Edition
• CE Mark (EU)
• IRAM
• GOST-R
• NOM (Mexico)

EMC

• FCC Class A
• EN55022: 2006+A1:2007
• EN61000-3-2:2006
• EN61000-3-3:1995+A1:2001+A2:2005
• CE
• ACA C-Tick
• VCCI
• BSMI CNS 13438:2006 (Taiwan)

Immunity

• EN55024: 1998+A1:2001+A2:2003

Operating environment

• Temperature: 10° to 40° C (50° to 104° F)
• Relative humidity: 20% to 80%
• Electrical power: 100 to 240V AC, 16-6 A
• Noise level: 7.2 bels at normal operating conditions (at 23° C at sea level)

Hardware requirements

The EXN3200 Expansion Unit must be ordered with a full quantity of 48 disks.

Limitations

• The EXN3200 Expansion Unit is supported only in rack installations.
• This product is functional with the System i® and OpenPower® platforms. However, on the System i , support is only available on Power® Linux™ and AIX® partitions, not i5OS.

Planning information

Customer responsibilities

Following good safety practice, IBM recommends that two or more people install this product.

Physical configuration and installation planning for the 2857 is a customer responsibility. Information about physical configuration and installation requirements, including equipment, site, and power requirements, can be found in the IBM System Storage EXN3200 Storage Expansion Unit Hardware and Service Guide (SC27-4215) and the IBM System Storage EXN3200 Installation and Setup Instructions (GC27-4217).

You are responsible for downloading or obtaining from IBM , and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

SAS cables are required to connect an EXN3200 expansion unit to an N series system. Cables can be purchased using expansion unit features.

Installability

Estimated time to unpack an EXN3200 Expansion Unit, install it in the rack, and perform a simple discovery and configuration is one hour.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

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Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing

Yes

Warranty period

Three years

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU

Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 (optional) CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

• AC power cord
• AC power supply
• Disk drive
• Cables
• Memory modules
• Wrap plug
• Operator panel

CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service level is:

• 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 p.m. local time in order to qualify for next business day response.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

Maintenance service options

CRU and On-site Service

At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

• 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response, IOR
• 24 hours per day, 7 days a week, 4-hour average response, IOR
• 24 hours per day, 7 days a week, 2-hour average response, IOR

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service levels are:

• 9 hours per day, Monday through Friday, excluding holidays, next business day response
• 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response
• 24 hours per day, 7 days a week, 4 hour average response
• 24 hours per day, 7 days a week, 2 hour average response

Customer Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

Warranty service upgrades

Usage plan machine

No

IBM hourly service rate classification

One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed internal code and licensed machine code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.

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Pricing

Product charges

 
                              Machine         Feature  
Description                   type    Model   number   

EXN3200 SATA Expansion Unit   2857    306                   
 
Cables:
 0.5 m SAS QSFP-QSFP Cable                    2052           
 2.0 m SAS QSFP-QSFP Cable                    2053           
 5.0 m SAS QSFP-QSFP Cable                    2054           
 0.5 m SAS RJ45 ACP Cable                     2063           
 2.0 m SAS RJ45 ACP Cable                     2064           
 5.0 m SAS RJ45 ACP Cable                     2065           
 
 3 TB Disk Drives - Quantity 2                4922           
 
Power Cords:
 Power Cord, Rack                             9000           
 Power Cord, Cont. Europe                     9001           
 Power Cord, UK                               9002           
 Power Cord, Japan                            9003           
 Power Cord, North America                    9004           
 Power Cord, Australia/N.Z.                   9005           
 Power Cord, Switzerland                      9006           
 Power Cord, Argentina                        9007           
 Power Cord, China                            9008           
 Power Cord, Denmark                          9009           
 Power Cord, India/S.Africa                   9010           
 Power Cord, Israel                           9011           
 Power Cord, Italy                            9012           
 Power Cord, N.America 250V                   9013           
 Power Cord, Brazil                           9014           
 Power Cord, Taiwan                           9015           
 Power Cord, Taiwan 250V                      9016           
 
 Top of 42U Rack Indicator                    9020           
 
Installation:
 Plant install in 2101 rack                   9201           
 Field install rack mount kit                 9202           
 
 MES Bulk Ordering                            9555           
 
Port/loop counts:
 SAS Stack Identifier                         9562      
 
                                            Plant/
                                            Field     MES   Cabl 
                              Mach/Mod/Feat install removal req. CSU1

Cables:
 0.5 m SAS QSFP-QSFP Cable    2857/306/2052  Both      N     N    Y
 2.0 m SAS QSFP-QSFP Cable    2857/306/2053  Both      N     N    Y
 5.0 m SAS QSFP-QSFP Cable    2857/306/2054  Both      N     N    Y
 0.5 m SAS RJ45 ACP Cable     2857/306/2063  Both      N     N    Y
 2.0 m SAS RJ45 ACP Cable     2857/306/2064  Both      N     N    Y
 5.0 m SAS RJ45 ACP Cable     2857/306/2065  Both      N     N    Y
 
 3 TB Disk Drive - Quantity 2 2857/306/4922  Both      N     N    Y
 
Power Cords:
 Power Cord, Rack             2857/306/9000  Plant     N     N    Y
 Power Cord, Cont. Europe     2857/306/9001  Plant     N     N    Y
 Power Cord, UK               2857/306/9002  Plant     N     N    Y
 Power Cord, Japan            2857/306/9003  Plant     N     N    Y
 Power Cord, North America    2857/306/9004  Plant     N     N    Y
 Power Cord, Australia/N.Z.   2857/306/9005  Plant     N     N    Y
 Power Cord, Switzerland      2857/306/9006  Plant     N     N    Y
 Power Cord, Argentina        2857/306/9007  Plant     N     N    Y
 Power Cord, China            2857/306/9008  Plant     N     N    Y
 Power Cord, Denmark          2857/306/9009  Plant     N     N    Y
 Power Cord, India/S.Africa   2857/306/9010  Plant     N     N    Y
 Power Cord, Israel           2857/306/9011  Plant     N     N    Y
 Power Cord, Italy            2857/306/9012  Plant     N     N    Y
 Power Cord, N.America 250V   2857/306/9013  Plant     N     N    Y
 Power Cord, Brazil           2857/306/9014  Plant     N     N    Y
 Power Cord, Taiwan           2857/306/9015  Plant     N     N    Y
 Power Cord, Taiwan 250V      2857/306/9016  Plant     N     N    Y
 
 Top of 42U Rack indicator    2857/306/9020  Plant     N     N    Y
 Plant install in 2101 rack   2857/306/9201  Plant     N     N    Y
 Field install rack mount kit 2857/306/9202  Plant     N     N    Y
 
 MES Bulk Ordering            2857/306/9555  Field     N     N    Y
 
Port/loop counts:
 SAS Stack Identifier         2857/306/9562  Plant     N     N    Y
 

1

Customer setup

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-112-200-LIST_PRICES_2012_11_13.PDF

ServicePac prices

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.

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Order now

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IBM, System Storage, System i, OpenPower, Power, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/