IBM Hardware Maintenance for System z On/Off Capacity Usage

IBM Europe, Middle East, and Africa Services Announcement ZS14-0010
January 7, 2014

Table of contents
 Overview Overview  Description Description
 Key prerequisites Key prerequisites  Prices Prices
 Planned availability date Planned availability date  Announcement countries Announcement countries


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At a glance
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As a part of IBM® maintenance services, IBM intends to begin charging maintenance for processing capacity activated through On/Off Capacity on Demand (On/Off CoD), provided the activated capacity is not under warranty and the machine is under IBM maintenance services.



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Overview
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When your business needs require additional capacity quickly and temporarily, System z® On/Off Capacity on Demand (On/Off CoD) is the right solution! On/Off CoD provides the capability to temporarily increase Central Processor, Integrated Facility for Linux™, Internal Coupling Facility, System z Application Assist Processor, or System z Integrated Information Processor capacity on System z servers to help address peak workload requirements.

As a part of IBM maintenance services, IBM intends to begin charging maintenance for processing capacity activated through On/Off CoD, provided the activated capacity is not under warranty and the machine is under an IBM hardware maintenance service agreement. With the introduction of maintenance charges for On/Off CoD ( System z On/Off Capacity Usage), the hardware required to support On/Off CoD continues to be maintained to the same high levels of availability as the permanently activated capacity. In this era of smarter computing, with social, mobile, and analytics pushing workload resource requirements to new levels, having the flexibility of On/Off CoD will give you peace of mind that your infrastructure can support the demands even on your busiest days.

With IBM hardware maintenance services, should the machine encounter a failure the hardware maintenance facility will analyze the event and invoke appropriate remedial actions to include reporting a failure to IBM Level 2 support for additional analysis with action plans that may include dispatching a System Services Representative (SSR) as required. IBM hardware maintenance support of System z On/Off Capacity Usage will receive the same priority service level support enjoyed by System z permanent capacity under an IBM maintenance contract.



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Key prerequisites
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Planned availability date
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April 8, 2014



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Description
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Maintenance charge for temporary usage: As a part of IBM maintenance services, IBM intends to begin charging maintenance for processing capacity activated through On/Off Capacity on Demand (On/Off CoD), provided the activated capacity is not under warranty. Currently, activation of On/Off CoD does not incur additional IBM maintenance charges. The new IBM maintenance charges associated with On/Off CoD activation will be effective April 8, 2014 and apply to all applicable System z product lines.

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Prices
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For pricing information, contact your IBM representative or IBM Business Partner.



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Announcement countries
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CEEMEA countries
 
GMT     Country      Availability date
 
CEE     Belarus      April 8, 2014
CEE     Bulgaria     April 8, 2014
CEE     Croatia      April 8, 2014
CEE     Czech        April 8, 2014
         Republic
CEE     Estonia      April 8, 2014
CEE     Hungary      April 8, 2014
CEE     Latvia       April 8, 2014
CEE     Lithuania    April 8, 2014
CEE     Poland       April 8, 2014
CEE     Romania      April 8, 2014
CEE     Russia       April 8, 2014
CEE     Serbia       April 8, 2014
CEE     Slovakia     April 8, 2014
CEE     Slovenia     April 8, 2014
CEE     Turkey       April 8, 2014
CEE     Ukraine      April 8, 2014
MEA     Angola       April 8, 2014
MEA     Cape Verde   April 8, 2014
         Islands
MEA     Dubai        April 8, 2014
MEA     Egypt        April 8, 2014
MEA     Ghana        April 8, 2014
MEA     Ivory Coast  April 8, 2014
MEA     Kenya        April 8, 2014
MEA     Kuwait       April 8, 2014
MEA     Lebanon      April 8, 2014
MEA     Morocco      April 8, 2014
MEA     Nigeria      April 8, 2014
MEA     Oman         April 8, 2014
MEA     Pakistan     April 8, 2014
MEA     Qatar        April 8, 2014
MEA     Saudi        April 8, 2014
         Arabia
MEA     Senegal      April 8, 2014
MEA     South        April 8, 2014
         Africa
MEA     Tanzania     April 8, 2014
MEA     Tunisia      April 8, 2014
MEA     UAE          April 8, 2014
MEA     Zimbabwe     April 8, 2014
 
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