IBM Mobile Portal Accelerator V6.1 extends Web portals
to mobile devices
IBM United States
Software Announcement 209-186
July 7, 2009
 ENUS209-186.PDF (119KB)
|
IBM® Mobile
Portal Accelerator 6.1 software (formerly IBM WebSphere® Everyplace® Mobile Portal Enable software)
is an integrated, server-side infrastructure offering that enables the design
and deployment of mobile Web solutions, including the enablement of mobile
Web technologies for:
- Multichannel access of Web portal content
- Write once, render on multiple devices
This release includes key new features:
- Support for WebSphere Portal
6.1 platform
- Support for rendering of Lotus® Web Content Management (WCM) content to XDIME
2 for Multi-channel rendering to mobile devices
- New MultiChannel Server Framework Client creation of XDIME applications,
and sample widgets with rich client-side user interfaces that work on vast
range of mobile devices
- Updated runtime and development code
IBM Mobile
Portal Accelerator Device Update V6.1 provides device attribute information
used by the multi-channel server to effectively interact with mobile devices.
There are currently over 5,800 devices defined and updated in the subscription
database - with the latest devices and updates added as they reach the market.
For ordering, contact your IBM representative, an IBM Business Partner,
or IBM Americas
Call Centers at 800-IBM-CALL (Reference: YE001).
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IBM Mobile
Portal Accelerator (formerly IBM WebSphere Everyplace Mobile Portal Enable)
software is an advanced content adaptation product that helps users customize
portal content for mobile devices. It allows mobile users to access portals
via a highly navigable, personalized Web experience. Business services, content,
and commerce applications can be accessed from virtually anywhere using the
same open, Web-based integrated business services traditionally used on laptop
and desktop computers provided through WebSphere Portal software. It can
provide an easy, cost-effective way to deliver content and applications to
many mobile devices. For example, developers can create one version of Web
content and use it for multiple mobile devices rather than developing content
for each device.
The Mobile Portal Accelerator software can adapt the content for each mobile
device based on the specific device characteristics and capabilities, which
are defined in the software's device repository.
Mobile Portal Accelerator software includes a Mobile Portal Toolkit, which
supports IBM Rational® Application
Developer V7.5.1 and IBM Rational Software Architect V7.5.1. The Mobile Portal
Toolkit comes with the necessary tools to develop portlet applications for
mobile devices.
IBM Mobile
Portal Accelerator Device Update
This separately priced, related subscription service entitles Mobile Portal
Accelerator Device Update customers to receive regular updates to the mobile
device repository, including new mobile device definitions and updates as
they become available from device manufacturers.
Mobile Web portals are an important strategy for customers who want to
gain market advantage, increase their customers' loyalty, and increase revenues.
Using the Mobile Portal Accelerator, developers can write once and render
personalized Web content quickly across multiple mobile devices, which can
save time and expense. And with the Mobile Portal Accelerator Update subscriptions
service organizations can support even the latest devices available without
redeveloping their mobile Web applications.
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- Passport
Advantage® Agreement
- One of the following operating systems on a supported system:
- AIX® V6.1
ML4
- Red Hat Enterprise Linux® Advanced Server RHEL AS V5.1
- SUSE Linux Enterprise
Server (SLES) version 10
- Microsoft® Windows® Server
2008
- Sun Solaris version 10
- WebSphere Portal
V6.1.0.1 or higher (Server, Enable, or Extend)
- DB2® Enterprise
Server Edition and Workgroup Server Edition Version DB2 UDB V9.1 FP2 Enterprise Edition, Workgroup
Server Edition 9.5 , or Oracle Enterprise Edition 11g, or Microsoft SQL
Server 2005 Enterprise Edition (with native Microsoft Drivers on the Microsoft Windows Server
2008 platform)
- IBM Rational Application
Developer 7.5.1 or IBM Rational Software Architect 7.5.1 (prerequisite
to use the Mobile Portal Toolkit)
Refer to the Technical information section for more details.
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- July 7, 2009 (electronic software delivery)
- August 7, 2009 (media and documentation)
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IBM Mobile
Portal Accelerator V6.1 is an integrated, server-side infrastructure offering
that enables the design and deployment of mobile solutions, including the
enablement of mobile Web technologies for:
- Multi-channel access of portal content
- Write once, render on multiple devices
- Support for the mobile portal navigation model enables more usable and
flexible navigation on wireless devices. A mobile portal represents a set
of pages with menu links that appear as text, icons, or both. These links
allow end users to navigate to sub-menus or content pages.
Mobile Portal Accelerator integrates with WebSphere Portal platform services,
delivering security-rich, scalable and personalized mobile services including:
- Navigation, personalized experience, and multi-device rendering
- User registration and profile management
- Security, access control, and single sign-on
- Aggregation of a broad mix of applications into a unified display
The device-specific adaptation of the Mobile Portal Accelerator multi-channel
server enables separation of portlet development from page layout and branding.
It also allows for the optimization of the content based on the device-specific
capabilities. The diversity of mobile devices continues to increase, as do
their capabilities. Devices differ in their physical characteristics (screen
size and keyboard), as well as in the markup languages supported by their
browsers.
Delivering a high-quality user experience is increasingly dependent on
device-aware tooling and runtime device recognition that can optimize delivery
based on device-specific capabilities. Mobile Portal Accelerator can enhance
and improve the user experience.
Enablement
Mobile Portal Accelerator software provides an easy, cost-effective way
for content and application providers to help deliver revenue-producing content
and services, and minimize the complexity of integration.
- Device-independent markup language ("write once, render many") called
XML-based Device Independent Markup Extensions (XDIME)
- Subscription database containing mobile device definitions and characteristics
- Tooling support for application development - Markup/layout editors, mobile
portlet samples, APIs, and documentation
- Templates for rapid site development and enforcement of style guidelines
- Ability to translate existing markup to new and future XHTML devices
- Client side framework and widget design samples provide richer mobile
interactions on client capable mobile devices
- For application developers, the Mobile Portal Toolkit provides access
to pervasive services. The Mobile Portal Toolkit is based on proven technologies
and uses open standards to help increase application usage.
Mobile Portal Accelerator V6.1 is an update to WebSphere Everyplace Mobile Portal Enable V6.0.1
and includes updated support for WebSphere Portal V6.1 platform operating
on Windows, Linux,
Solaris and AIX platforms.
Support for rendering of Lotus Web Content Management (WCM) content
to XDIME 2 for Multi-channel rendering to mobile devices
- Easily promote WCM Web content through WebSphere Portal to server-based and
mobile audiences
An updated and enhanced multi-channel server, supporting XDIME 2
- Supports new 'portrait to landscape' and 'rollover image' mobile rendering
options
New XDIME enabled portlets are provided for out-of-the-box capability
and as samples for demonstration purposes:
- Mobile Portal RSS is an XDIME 2 / XDIME mobile-enabled version of the IBM Syndicated
Feeds Portlet and supports RSS2 and ATOM feeds
- Mobile Portal Stock portlet is an XDIME-2/XDIME mobile-enabled portlet
that displays stock quote and performance data for selected companies, symbols
and investments, with configuration and edit options for users to modify selected
stocks and quote sources
- Mobile Portal Client Framework Sample Portlet is a mobile-enabled portlet
and artifacts that showcase over 50 XDIME 2 sample widgets that can be used
to deliver an enhanced, more interactive experience to client capable mobile
devices. Examples of widgets include styling, transition, AJAX table, autocomplete,
popup, ticker tape, and more.
Updated Image Conversion Server (ICS) Version 4.3.5
New Healthcheck utility to improve verification of product installation
Updated runtime and development code
The Mobile Portal Accelerator V6.1 run-time features are based on WebSphere Portal
V6.1.
The Mobile Portal Toolkit is based on IBM Rational Application Developer 7.5.1
and IBM Rational Software
Architect 7.5.1.
Operating system support
Mobile Portal Accelerator V6.1 is supported on the following additional
operating system platforms on a supported system:
- AIX V6.1
ML4
- Red Hat Enterprise Linux Advanced Server RHEL AS V5.1
- SUSE Linux Enterprise
Server (SLES) version 10
- Microsoft Windows Server
2008
- Sun Solaris version 10
Database support
Mobile Portal Accelerator V6.1 adds support for the following databases:
- DB2 Enterprise
Server Edition and Workgroup Server Edition Version DB2 UDB V9.1 FP2 Enterprise Edition
- Workgroup Server Edition 9.5, or Oracle Enterprise Edition 11g, or Microsoft SQL
Server 2005 Enterprise Edition (with native Microsoft Drivers on the Microsoft Windows Server
2008 platform)
IBM Tivoli® License
Manager and IBM Support
Assistant currency
Mobile Portal Accelerator V6.1 provides IBM Tivoli License Manager V2.2 with up-to-date
product identification information.
The IBM Support
Assistant utility V4.0.2 provides up-to-date help information about the Mobile
Portal Accelerator 6.1.
Functional changes
The new functions are a combination of changes to support WebSphere Portal
V6.1, and the IBM Rational Application
Developer and IBM Rational Software
Architect V7.5.1 environments, and new mobile portal runtime, features and
tooling enhancements.
Accessibility by people with disabilities
Mobile Portal Accelerator V6.1 provides the following accessibility features
for the following environments:
- Web applications
- Summarizes the content of each graph and chart or uses the logdesc attribute
to link to the description or data
- When an applet, plug-in, or other application is required to be present,
provides a link to one that is directly accessible or provides alternate content
for those which are not directly accessible
- Delivers methods for skipping over navigation links to get to main content
of page
- Provides a title for each frame element and frame page, and provides an
accessible source for each frame
- Allows all information conveyed with color to also be conveyed without
color
- Avoids causing content to blink, flicker, or move
- Helps assure accessibility using available, tested tools
- Java™ applications
- Provides keyboard equivalents for actions
- Does not interfere with keyboard accessibility features built into the
operating system
- Implements the Java Accessibility API
- Associates labels with controls, objects, and icons
- Uses color as an enhancement, not as the only way to convey information
or indicate actions
- Supports system settings for high contrast for all user interface controls
and client area content
- Supports system settings for size, font, and color for all user interface
controls
- Provides an option to adjust timed responses or allow the instruction
to persist
- Avoids the use of blinking text, objects, or other elements
- Verifies accessibility using standard accessibility test tools or through
manual methods
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Product description Language General availability date
Mobile Portal Acc Device English US August 7, 2009
Upgrade V6.1.0
Mobile Portal Accelerator English US August 7, 2009
V6.1.0
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Program VRM Program name
number
5724-L24 6.1.0 IBM Mobile Portal
Accelerator
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IBM training
provides education to support many IBM offerings. Descriptions of courses for
IT professionals and managers are on the IBM training Web site
- http://www.ibm.com/services/learning/
Call IBM training at 800-IBM-TEACH (426-8322) for catalogs,
schedules, and enrollments.
IBM Software
Services for Lotus Education
provides education to support many Lotus offerings. For a complete list of
offerings visit the Web site at:
- http://www.ibm.com/software/lotus/training
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Product information is available via the Offering Information Web site
- http://www.ibm.com/common/ssi
Also, visit the Passport Advantage Web site
- http://www.ibm.com/software/passportadvantage
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No publications are shipped with this product.
The IBM Publications
Center
- http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product publications
and marketing material with a catalog of 70,000 items. Extensive search facilities
are provided. Payment options for orders are via credit card (in the U.S.)
or customer number for 20 countries. A large number of publications are available
online in various file formats, and they can all be downloaded by all countries.
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Specified operating environment
Hardware requirements
Mobile Portal Accelerator V6.1 supports the following:
- AIX V6.1
ML4 and the 64-bit kernel
- Red Hat Enterprise Linux Advanced Server RHEL AS V5.1 on an Intel® x86
64-bit server
- SLES 10 service pack 1 (using the Linux 2.6.16.46 kernel), on an Intel x86
64-bit server
- Sun Solaris version 10 and the 64-bit kernel
- Microsoft Windows Server
2008 and the 64-bit kernel
The exact system and available disk space requirements will vary depending
on the Mobile Portal Accelerator V6.1 components that are selected for installation
and the number of users, applications, and resources to be supported in each
customer environment.
For additional information, refer to
- http://publib.boulder.ibm.com/infocenter/mpadoc/v6r1m0/
Software requirements
Mobile Portal Accelerator V6.1 requires one of the following operating
systems on a supported system:
- AIX V6.1
ML4
- Red Hat Enterprise Linux Advanced Server RHEL AS V5.1
- SUSE Linux Enterprise
Server (SLES) version 10
- Microsoft Windows Server
2008
- Sun Solaris version 10
- WebSphere Portal
V6.1.0.1 or higher (Server, Enable, or Extend)
- DB2 Enterprise
Server Edition and Workgroup Server Edition Version DB2 UDB V9.1 FP2 Enterprise Edition, Workgroup
Server Edition 9.5 or Oracle Enterprise Edition 11g, or Microsoft SQL
Server 2005 Enterprise Edition (with native Microsoft Drivers on the Microsoft Windows Server
2008 platform)
- IBM Rational Application
Developer 7.5.1 or IBM Rational Software Architect 7.5.1(prerequisite to
use the Mobile Portal Toolkit)
WebSphere Portal
must be acquired separately by the customer. The quantity of WebSphere Portal
value units should be equal to the number of value units on which Mobile Portal
Accelerator is installed.
- A supported Internet browser for Web browser-based administrative access:
- Supported browsers
- Internet Explorer 6.0 SP1, SP2 , 7.0
- Firefox 3.0 and higher
- Mozilla 1.7
- Apple Safari 3.1 and higher
- Sea Monkey 1.1.14
The Mobile Portal Toolkit, a component of Mobile Portal Accelerator, requires:
- Windows XP
SP2
- IBM Rational Application
Developer 7.5.1 or IBM Rational Software Architect 7.5.1(both of which
are supersets of Eclipse 3.4)
Customers may include other applications, such as firewalls, as required
for their specific situation.
For additional information and details about Mobile Portal Accelerator
V6.1 contact your IBM software representative and visit
- http://www-01.ibm.com/software/lotus/portal/value/mobileaccelerator.ht ml
The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a README file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.
Companion products
Mobile Portal Accelerator requires Mobile Portal Accelerator Device Update
in order to receive ongoing updates to the device repository, such as new
devices and device characteristics.
Planning information
Customer responsibilities
It is strongly recommended that each customer develop an integration plan
for the Mobile Portal Accelerator V6.1. If implementation or integration help
is required, the customer should consider an appropriate integration services
agreement with IBM Global
Services or other capable integration service provider.
You are responsible for acquiring any systems, software prerequisites,
and any other additional software or requirements that may be needed for your
operating environment.
Contact your IBM software
representative or IBM Global Services representative for more help with
determining the best solution for your specific environment.
Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software, and technical support provides
voice and electronic access to IBM support organizations, worldwide.
IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.
Packaging
Mobile Portal Accelerator is available only through IBM Passport Advantage. The program
is provided via electronic download from the Passport Advantage site and
on CD-ROMs in the Passport Advantage media pack. There are
no printed publications included with the program.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation
of security features, administrative procedures, and appropriate controls
in application systems and communication facilities.
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IBM Software
Services has the breadth, depth, and reach to manage your services needs.
You can leverage the deep technical skills of our lab-based, software services
team and the business consulting, project management, and infrastructure expertise
of our IBM Global
Services team. Also, we extend our IBM Software Services reach through IBM Business
Partners to provide an extensive portfolio of capabilities. Together, we provide
the global reach, intellectual capital, industry insight, and technology leadership
to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services
sales specialist, visit
- http://www.ibm.com/software/sw-services/
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This product is only available via Passport Advantage. It is
not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Mobile Portal Accelerator IBM WebSphere
Device Update Application
Integration
Middleware
Other
IBM Mobile Portal Accelerator IBM WebSphere
Application
Integration
Middleware
Other
Program name PID Charge unit
number description
IBM Mobile Portal Accelerator Device 5724-L24 Per Processor
Update Value Unit (PVU)
IBM Mobile Portal Accelerator 5724-L24 Per PVU
Charge metrics definitions
Processor Value Unit (PVU)
PVU is the unit of measure by which this program is licensed. PVU entitlements
are based on processor families (vendors and brands). A Proof of Entitlement
(PoE) must be obtained for the appropriate number of PVUs based on the level
or tier of all processor cores activated and available for use by the Program
on the server. Some programs allow licensing to less than the full capacity
of the server's activated processor cores, sometimes referred to as sub-capacity
licensing. For programs which offer sub-capacity licensing, if a server is
partitioned utilizing eligible partitioning technologies, then a PoE must
be obtained for the appropriate number of PVUs based on all activated processor
cores available for use in each partition where the program runs or is managed
by the program. Refer to the International Passport Advantage Agreement
Attachment for Sub-Capacity Terms or the program's License Information to
determine applicable sub-capacity terms. The PVU entitlements are specific
to the program and may not be exchanged, interchanged, or aggregated with
PVU entitlements of another program.
For general overview of PVUs for processor families (vendors and brands),
go to
- http://www-306.ibm.com/software/lotus/passportadvantage/ pvu_licensing_for_customers.html
To calculate the exact PVU entitlements required for the program, go to
- https://www-112.ibm.com/software/howtobuy/passportadvantage/ valueunitcalculator/vucalc.wss
Passport
Advantage program licenses
IBM Mobile
Portal Accelerator Device Update
Part description Part
number
IBM Mobile Portal Accelerator Device Update
IBM Mobile Portal Accelerator Device Update PVU Lic + D55XLLL
SW S&S 12 Mo
IBM Mobile Portal Accelerator Device Update PVU SW S&S D55XMLL
Reinstate 12 Mo
IBM Mobile Portal Accelerator Device UpdatePVU Unit E0266LL
Annual SW S&S Rnwl
IBM Mobile
Portal Accelerator
IBM Mobile Portal Accelerator
IBM Mobile Portal Accelerator PVU Annual SW S&S Rnwl E0265LL
IBM Mobile Portal Accelerator PVU Lic + SW S&S 12 Mo D55XJLL
IBM Mobile Portal Accelerator PVU SW S&S Reinstate 12 D55XKLL
Mo
Passport Advantage supply
Mobile Portal Acc Device Upd V6.1.0
IBM Mobile Portal Accelerator Device Update V6.1.0 MP BS064EN
Media Pack EN
Mobile Portal Accelerator V6.1.0
IBM Mobile Portal Accelerator V6.1.0 Multiplatform BS063EN
Media pack English
Passport Advantage customer: media pack
entitlement details
Customers with active software maintenance or subscription for the product
listed are entitled to receive the corresponding media pack.
Mobile Portal Accelerator V6.1.0
Entitled maintenance Media packs Part number
offerings description description
IBM Mobile Portal Mobile Portal BS063EN
Accelerator Processor Accelerator ;
Value Unit Multilingual
including US English;
Solaris (Sun),
Windows Server 2008,
Windows Server 2003,
AIX 5L™, V5, Linux for
System x® 86Series
Intel-based &
AMD-based servers ;
CD ROM Digital Disk -
ISO 9660 Standard
Mobile Portal Acc Device Upgrade V6.1.0
Entitled maintenance Media packs Part number
offerings description description
IBM Mobile Portal Mobile Portal Acc BS064EN
Accelerator Device Device Upd ;
Update Processor Multilingual
Value Unit including US English;
Solaris (Sun),
Windows Server 2008,
Windows Server 2003,
AIX 5L, V5, Linux for
System x 86Series
Intel-based &
AMD-based servers ;
CD ROM Digital Disk -
ISO 9660 Standard
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The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.
Licensing
IBM International
Program License Agreement including the License Information document and Proof
of Entitlement (PoE) govern your use of the Program. PoEs are required for
all authorized use.
Part number products only, offered outside of Passport Advantage, where
applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also
referred to as Software Maintenance).
License Information form number
Program name Program Form number
number
IBM Mobile Portal Accelerator 5724-L24 L-MJON-7QEQYW
The program's License Information will be available for review on the IBM Software
License Agreement Web site
- http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies
Yes
Warranty
IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.
IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
Consult the IBM Software
Support Handbook for further information at
- http://www.ibm.com/support/handbook
IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum
of five years from the general availability date, as long as your Software
Maintenance is in effect. This technical support allows you to obtain assistance
(via telephone or electronic means) from IBM for product-specific, task-oriented
questions regarding the installation and operation of the program product.
Software Maintenance also provides you with access to updates, releases, and
versions of the program. You will be notified, via announcement letter, of
discontinuance of support with 12 months' notice. If you require additional
technical support from IBM, including an extension of support beyond the discontinuance
date, contact your IBM representative or IBM Business Partner. This extension may
be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund. For programs acquired under the IBM International Passport Advantage Agreement,
this term applies only to your first acquisition of the program.
Authorization for use on home/Portable computer
The program may be stored on the primary machine and another machine, provided
that the program is not in active use on both machines at the same time. You
may not copy and use this program on another computer without paying additional
license fees.
Product name
IBM Mobile Portal Accelerator Yes
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
- http://www.ibm.com/software/passportadvantage
This product is only available via Passport Advantage. It is
not available as shrinkwrap.
Usage restriction
Yes. IBM Mobile
Portal Accelerator (the program) includes other software products and components.
The program and some of these components may include unique terms and conditions,
in addition to the terms and conditions of the International Program License
Agreement (IPLA) and IBM Passport Advantage. A separate license
is required for each processor that utilizes the program.
Unique terms and conditions are included in the License Information (LI)
that is provided with the IBM Mobile Portal Accelerator program. On or near the
same date as the planned availability of the program, the basic IBM licensing
agreement and the LI for the program will be available for review on the IBM Software
License Agreement site:
- http://www.ibm.com/software/sla
For IBM Mobile
Portal Accelerator: If a Customer acquires the IBM Mobile Portal Accelerator Device Update
in connection with IBM Mobile Portal Accelerator Device Update, they must
acquire IBM Mobile
Portal Accelerator Device Update for all IBM Mobile Portal Accelerator Licenses.
The program includes an Image Server component. For each license of the
Mobile Portal Accelerator that is acqcuired, the customer is authorized to
install and use one copy of the Image Conversion Server (ICS) component of
the Program. For performance reasons, this copy may be installed on a separate
machine.
WebSphere Portal
Server V6.1.0.1 (or WebSphere Portal Enable V6.1.0.1 or WebSphere Portal
Extend V6.1.0.1) is a prerequisite for the Mobile Portal Accelerator V6.1
on a one-for-one basis. Customers must acquire a separate WebSphere Portal
Server (or Enable or Extend) license for each processor on which IBM Mobile Portal
Accelerator will be installed. The actual price each customer pays for each
license depends on that customer's Passport Advantage Agreement
terms and discount level.
Software Subscription and Support (also referred
to as Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software and Technical Support provides
voice and electronic access to IBM support organizations, worldwide.
IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (also referred to as Software
Maintenance) is in effect, IBM provides you assistance for your routine, short duration
installation and usage (how-to) questions, and code-related questions. IBM provides
assistance via telephone and, if available, electronic access, to your information
systems (IS) technical support personnel during the normal business hours
(published prime shift hours) of your IBM support center. (This assistance is
not available to your end users.) IBM provides Severity 1 assistance 24 hours
a day, 7 days a week. For additional details, consult your IBM Software Support
Handbook at
- http://www.ibm.com/support/handbook
Software Subscription and Support (also referred to as Software Maintenance)
does not include assistance for the design and development of applications,
your use of programs in other than their specified operating environment,
or failures caused by products for which IBM is not responsible under the applicable
agreements.
For additional information about the International Passport Advantage Agreement
and the IBM International Passport
Advantage Express Agreement, visit the Passport Advantage Web site
at
- http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies
No
Educational allowance available
Not applicable.
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For Passport
Advantage information and charges, contact your IBM representative or authorized IBM Business Partner.
Additional information is also available at
- http://www.ibm.com/software/passportadvantage
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If you are an IBM Business Partner -- Distributor for Workstation Software
acquiring products from IBM, you may link to Passport Advantage Online
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IBM Global Financing
IBM Global
Financing offers competitive financing to credit-qualified customers to assist
them in acquiring IT solutions. Offerings include financing for IT acquisition,
including hardware, software, and services, both from IBM and other manufacturers or vendors.
Offerings (for all customer segments: small, medium, and large enterprise),
rates, terms, and availability can vary by country. Contact your local IBM Global
Financing organization or visit
- http://www.ibm.com/financing
IBM Global
Financing offerings are provided through IBM Credit LLC in the United States, and
other IBM subsidiaries
and divisions worldwide to qualified commercial and government customers.
Rates are based on a customer's credit rating, financing terms, offering type,
equipment type, and options, and may vary by country. Other restrictions may
apply. Rates and offerings are subject to change, extension, or withdrawal
without notice.
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To order, contact the Americas Call Centers or your local IBM representative,
or your IBM Business
Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU
(426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
AIX 5L and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, WebSphere, Everyplace, Lotus, Rational, Passport Advantage, AIX, DB2, Tivoli, System x and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at:
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative
or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
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